C
CDTucker
Guest
Purchased an HP Pavillion Elite PC w/Intel Core i7 2.8Ghz 64 bit processor and Windows 7 Home Premium installed. I purchased an anytime upgrade licence from a retail store to upgrade to Windows 7 Professional. Anytime upgrade starts, takes the product key, and then appears to start the upgrade with the message that the upgrade could take as few as ten minutes. After about 2 minutes, a window pops up and states that it cannot complete the upgrade but gives no further information. Now what? HP is supposed to support the OEM installation of Windows 7 on the PC, but now I am upgrading to a store bought license key. Who do I call, or does someone know of a work-around?
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