Guest biker_cop Posted December 27, 2011 Share Posted December 27, 2011 Hello all. I know this has been discussed over and over here but nothing seems to work yet for me. I'm running Win 7 pro and word crashes on me every time I try to open an existing .doc or .docx file. this is the error message I get. Problem Event Name: APPCRASH Application Name: WINWORD.EXE Application Version: 14.0.5123.5000 Application Timestamp: 4c646b40 Fault Module Name: btmofficea.dll Fault Module Version: 1.0.0.49 Fault Module Timestamp: 4d382a1a Exception Code: c0000005 Exception Offset: 00000000000065ff OS Version: 6.1.7600.2.0.0.256.48 Locale ID: 1033 Additional information about the problem: LCID: 1033 skulcid: 1033 I have not idea what the problem is. I deleted my templates folder and i'm still getting the problem. I think I read something about deleting a registry key labeled "Data" but havent done so yet because most everyone that said they did that was running vista or xp. PLEASE HELP!! Continue reading... Quote Link to comment Share on other sites More sharing options...
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