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Attempting to use the Windows 7 upgrade to repair an installation


Guest R3in

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I have been running an installation of Windows 7 Ultimate since late 2009 or early 2010. Recently I have had some issues and require a repair installation.

My current installation is x64

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During the installation setup:

Prompt: "Select the operating system you want to install"

Windows 7 Ultimate x64 - [Next]

Prompt: "Which type of installation do you want?"

Upgrade

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When attempting to use the original disk (the one supplied with my machine), I receive the following error:

 

The following issues are preventing Windows from upgrading. Cancel the upgrade, complete each task, and then restart the upgrade to continue.

 


  • [ ]You can’t upgrade 64-bit Windows to a 32-bit version of Windows. To upgrade, obtain a 64-bit version of the installation disc, or
go online to see how to install Windows 7 and keep your files and settings.

[ ]32-bit Windows cannot be upgraded to a 64-bit version of Windows. To upgrade, obtain a 32-bit version of the Windows installation disc.

[ ]An error prevented a required compliance check from completing. Cancel the installation and try upgrading again.

 

I am running x64-bit and I choose to upgrade x64-bit option. Why does it think I am attempting to install the 32-bit option.

Any comments, suggestions or workarounds will be helpful.

 

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