Backup of EFS Recovery Certificate in Digital Locker

N

Nav

Guest
Hello,

I am using Windows Vista Ultimate (x64) and have encrypted some files using

Vista. I have made a backup copy of the encryption key certificate on a USB

drive using Certificate Manager, but I would also like to take advantage of

the Online Backup option provided within Vista (Control

Panel=>Security=>Secure Online Key Backup=>Save your EFS recovery

certificate). However, when I enter my Windows Live ID and password, I

receive an error back saying "Digital Locker is not available." I have been

getting this error for over a day now even though I have no trouble

connecting to the internet.

Please help.

Thanks.

Nav

 
A

Allan

Guest
"Nav" <Nav@discussions.microsoft.com> wrote in message

news:99FA9117-FB36-4AE6-AE3A-30641BC89006@microsoft.com...<span style="color:blue">

> Hello,

>

> I am using Windows Vista Ultimate (x64) and have encrypted some files

> using

> Vista. I have made a backup copy of the encryption key certificate on a

> USB

> drive using Certificate Manager, but I would also like to take advantage

> of

> the Online Backup option provided within Vista (Control

> Panel=>Security=>Secure Online Key Backup=>Save your EFS recovery

> certificate). However, when I enter my Windows Live ID and password, I

> receive an error back saying "Digital Locker is not available." I have

> been

> getting this error for over a day now even though I have no trouble

> connecting to the internet.

>

> Please help.

>

> Thanks.

>

> Nav</span>

I don't know why that feature is not working but you can temporarily work

around this by creating a Personal folder called "Certificates" or something

similar. You can then upload your exported certificates manually to your

online folder. You have to login to Windows Live ID Spaces to do all of

this. You may also create a Public folder if you want to publish your

certificate (without the secret part, of course) on the Internet.

--

Allan

 
A

Allan

Guest
"Nav" <Nav@discussions.microsoft.com> wrote in message

news:99FA9117-FB36-4AE6-AE3A-30641BC89006@microsoft.com...<span style="color:blue">

> Hello,

>

> I am using Windows Vista Ultimate (x64) and have encrypted some files

> using

> Vista. I have made a backup copy of the encryption key certificate on a

> USB

> drive using Certificate Manager, but I would also like to take advantage

> of

> the Online Backup option provided within Vista (Control

> Panel=>Security=>Secure Online Key Backup=>Save your EFS recovery

> certificate). However, when I enter my Windows Live ID and password, I

> receive an error back saying "Digital Locker is not available." I have

> been

> getting this error for over a day now even though I have no trouble

> connecting to the internet.

>

> Please help.

>

> Thanks.

>

> Nav</span>

Just to clarify, I suggest you workaround this problem by using Spaces

SkyDrive and creating a sub-folder in your personal Documents folder called

"Certificates" or whatever. There is an optional ActiveX control which

allows drag and drop from the desktop called the "Windows Live SkyDrive

Upload Tool" that may make it easier for you. I prefer the standard upload

interface myself.

--

Allan

 
T

Tomas

Guest
Hi,

I have the same problem. I tried to solve it with Microsoft support as I

have the 90 days free support. They tried to blame other software and

recomended to uninstall Norton antivirus. Today I backuped whole system,

formated discs, installed only Windows Ultimate and tried the feature. The

problem is still present.

Sorry I am not helpful. I just want to prevent others from spending many

hours by testing unusefull suggestions from support.

Tomas

"Nav" wrote:

<span style="color:blue">

> Hello,

>

> I am using Windows Vista Ultimate (x64) and have encrypted some files using

> Vista. I have made a backup copy of the encryption key certificate on a USB

> drive using Certificate Manager, but I would also like to take advantage of

> the Online Backup option provided within Vista (Control

> Panel=>Security=>Secure Online Key Backup=>Save your EFS recovery

> certificate). However, when I enter my Windows Live ID and password, I

> receive an error back saying "Digital Locker is not available." I have been

> getting this error for over a day now even though I have no trouble

> connecting to the internet.

>

> Please help.

>

> Thanks.

>

> Nav</span>

 
A

Allan

Guest
"Tomas" <Tomas@discussions.microsoft.com> wrote in message

news:BB935E92-F0D3-4B2D-AC34-1B045CE79B7E@microsoft.com...<span style="color:blue">

> Hi,

> I have the same problem. I tried to solve it with Microsoft support as I

> have the 90 days free support. They tried to blame other software and

> recomended to uninstall Norton antivirus. Today I backuped whole system,

> formated discs, installed only Windows Ultimate and tried the feature. The

> problem is still present.

> Sorry I am not helpful. I just want to prevent others from spending many

> hours by testing unusefull suggestions from support.

> Tomas</span>

Hello Tomas,

I hope you have done what the OP said he already did which is backup to

a removable media such as USB flash drive or to a floppy disk. Make sure you

have more than one copy of your backup in case of media failure which is a

common problem. I wonder if the problem is limited to Vista Ultimate x64 or

if it has been reported on other versions.

--

Allan

 
L

LennyP

Guest
"Allan" wrote:

<span style="color:blue">

>

> "Tomas" <Tomas@discussions.microsoft.com> wrote in message

> news:BB935E92-F0D3-4B2D-AC34-1B045CE79B7E@microsoft.com...<span style="color:green">

> > Hi,

> > I have the same problem. I tried to solve it with Microsoft support as I

> > have the 90 days free support. They tried to blame other software and

> > recomended to uninstall Norton antivirus. Today I backuped whole system,

> > formated discs, installed only Windows Ultimate and tried the feature. The

> > problem is still present.

> > Sorry I am not helpful. I just want to prevent others from spending many

> > hours by testing unusefull suggestions from support.

> > Tomas</span>

> Hello Tomas,

> I hope you have done what the OP said he already did which is backup to

> a removable media such as USB flash drive or to a floppy disk. Make sure you

> have more than one copy of your backup in case of media failure which is a

> common problem. I wonder if the problem is limited to Vista Ultimate x64 or

> if it has been reported on other versions.

>

> --

> Allan

>

> I have the 32 bit version of vista ultimate and have been having the same problem for many months.</span>

LennyP

 
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