Blue Screen "irql_not_less_or_equal" caused by Usbhub.sys

D

Dino Kerriou

Guest
Hi, I have a problem with a blue screen. After install BlackBerry Desktop v6.1.035
After installing the blackberry desktop creates a blue screen on reboot with HP EliteBook 8460p and Probook 6460b with Windows XP SP3
This is my debug code:
==================================================
Dump File : Mini072611-07.dmp
Crash Time : 26/07/2011 10:14:09 a.m.
Bug Check String : CANCEL_STATE_IN_COMPLETED_IRP
Bug Check Code : 0x00000048
Parameter 1 : 0x842a4718
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : usbhub.sys
Caused By Address : usbhub.sys+63de
File Description : Default Hub Driver for USB
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : ntoskrnl.exe+22f43
Stack Address 1 : ntoskrnl.exe+1a5f6
Stack Address 2 : usbhub.sys+63de
Stack Address 3 : usbhub.sys+6948
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini072611-07.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 114.688
==================================================
I tried all the obvious solutions, like update drivers, patch and any possible update, but the problem still happens. and always fails the same file usbhub.sys
any suggestion?
Thanks a Lot

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