Malke,
Many thanks for your help. I eventually managed to remove the file by using
the 'File ASSASSIN' function in Malwarebytes' Anti-Malware software. I'll
cetainly refer to your suggestions again should I ever get caught again.
Cheers
Bill B (Brit in France)
"Malke" wrote:
<span style="color:blue">
> Bill B wrote:
> <span style="color:green">
> > I've tried again in Safe Mode but unfortunately the problem is still
> > there. Any other suggestions would be welcome</span>
>
> You have something that is respawning. Go through these general malware
> removal steps systematically -
>
http://www.elephantboycomputers.com/page2....emoving_Malware
>
> Include scanning with David Lipman's Multi_AV and follow instructions to do
> all scans in Safe Mode. Please see the special Notes regarding using
> Multi_AV in Vista.
>
>
http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
>
http://tinyurl.com/yoeru3 - download link and more instructions
>
> You can also check to see if there are targeted removal steps for your
> malware here:
> Bleeping Computer removal how-to's -
>
http://www.bleepingcomputer.com/forums/forum55.html
>
> When all else fails, get guided help. Choose one of the specialty forums
> listed at the first link. Register and read its posting FAQ. You will
> generally be asked to:
>
> 1. Download and execute HiJack This! (HJT) -
>
http://www.trendsecure.com/portal/en-US/th.../HJTInstall.exe
>
> 2. Disable Notepad's word wrap - In Notepad.exe; Format --> uncheck; "Word
> wrap"
>
> 3. Download/run Deckard's System Scanner -
>
http://www.techsupportforum.com/sectools/Deckard/dss.exe
>
> 4. Save the scan results (Main.txt and Extra.txt)
>
> 5. And then post the contents of Main.txt and Extra.txt in your post at the
> forum you chose. DO NOT POST LOGS IN THE MS NEWSGROUPS.
>
> Standard disclaimer: I can't see and test your computer myself, so these are
> just suggestions based on many years of being a professional computer tech;
> suggestions based on what you've written. You should not take my
> suggestions as a definitive diagnosis. If you can't do the work yourself
> (and there is no shame in admitting this isn't your cup of tea), take the
> machine to a professional computer repair shop (not your local equivalent
> of BigComputerStore/GeekSquad). Please be aware that not all local shops
> are skilled at removing malware and even if they are, your computer may be
> so infested that Windows will need to be clean-installed. If possible, have
> all your data backed up before you take the machine into a shop.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers
>
www.elephantboycomputers.com
> Don't Panic!
> </span>
6CABCEE-3BEF-47CC-A61C-90E466D8C3D6@microsoft.com...<span style="color:blue">