K
Kathy
Guest
I finally found their tech support site. There was an article to go to
Control Panel, Add/Remove Programs, click on the product and then on change.
But my entry only had "remove" but no change button. So I have opened a
ticket to their tech support site.
Update at 11...
--
Kathy
aka smiley
In God We Trust
"Kathy" <smiley@cheerful.com> wrote in message news:...
> Hi Glen,
>
> There is a Preferences menu but the only entries are
> General Tab has brush cursors, startup wizard or not, product updates
> Undo tab, max storage
> Transparancy tab, grid size and preview
> Layout tab, rules, color and spacing
> Browser tab, animated GIFS, thumbnails and caching.
>
> There is no Options selection.
>
> Somewhere I saw that the associations are done during registration but I
> tried to do the registration wizard again and it said the product was
> already registered with no option to go any further. Now I'm trying to
> figure out how to get to "my account" but I'm going to have to calm down a
> bit before going any further.
>
> One thing I didn't mention is that this is a free download and maybe
> that's why it is so obstinate. Maybe the best thing to do is just
> uninstall it and reinstall it. I need to find the email with the free
> download button again first.
>
> Thank you for your response. I'll let you know what the final outcome is.
>
>
> --
> Kathy
> aka smiley
>
> In God We Trust
> "glee" <glee29@spamindspring.com> wrote in message
> news:uVjBR6JuKHA.732@TK2MSFTNGP06.phx.gbl...
>> "Kathy" <smiley@cheerful.com> wrote in message
>> news:OjfGqhJuKHA.4636@TK2MSFTNGP06.phx.gbl...
>>> WinXP SP3
>>>
>>> A couple of weeks ago I downloaded a photo editor, Serif PhotoEditor SE,
>>> and not so cleverly made it the default program for JPG files. Now I
>>> can't figure out how to change JPG back to Paint.
>>>
>>> Here's what I've done so far to try to fix it.
>>>
>>> In Windows Explorer clicked Tools | Folder Options | File Types
>>>
>>> Clicked on JPG
>>> What it says is that it opens with Paint but that I have customized
>>> files with ext 'JPG'. To restore them to default (Serif PhotoPlus
>>> Picture) click restore.
>>>
>>> OK, so I clicked restore because then that button becomes advanced. So I
>>> clicked on Advanced button. And removed the open action.
>>>
>>> Then added the open action back and said to use paint.exe. And then
>>> clicked "set default" button. And then OK.
>>>
>>> But it still says that JPG are type "Serif PhotoPlus Picture" and that's
>>> what I want to change.
>>>
>>> I can't figure out how to change the default back to paint.
>>>
>>> Can you help please? I thank you for your help.
>>>
>>> Here's one last thing I did. At the point where I deleted the open
>>> action I then just saved that setting without adding the add action
>>> back. Now the JPG files open with Windows Picture and Fax Viewer, which
>>> looks like what they opened with before so I must have been wrong about
>>> them opening with Paint. But. It still says that they are Serif
>>> PhotPlus Picture type. How can I change that? And maybe I should be
>>> asking what I should change them to if not Paint.
>>
>> Hi Kathy,
>>
>> Open the SerifPhotoEditor, click its menus at the top and look for an
>> Options or Preferences menu or sub-menu, and click that.
>>
>> Try and find an item in its preferences that allows you to select File
>> Associations for the program, and un-check the file types you don't want
>> it to take, such as JPG, then click OK.
>>
>> It should release the file type and revert it to what it was before you
>> installed the program.
>>
>> --
>> Glen Ventura, MS MVP Oct. 2002 - Sept. 2009
>> A+
>> http://dts-l.net/
>>
>
>
Control Panel, Add/Remove Programs, click on the product and then on change.
But my entry only had "remove" but no change button. So I have opened a
ticket to their tech support site.
Update at 11...
--
Kathy
aka smiley
In God We Trust
"Kathy" <smiley@cheerful.com> wrote in message news:...
> Hi Glen,
>
> There is a Preferences menu but the only entries are
> General Tab has brush cursors, startup wizard or not, product updates
> Undo tab, max storage
> Transparancy tab, grid size and preview
> Layout tab, rules, color and spacing
> Browser tab, animated GIFS, thumbnails and caching.
>
> There is no Options selection.
>
> Somewhere I saw that the associations are done during registration but I
> tried to do the registration wizard again and it said the product was
> already registered with no option to go any further. Now I'm trying to
> figure out how to get to "my account" but I'm going to have to calm down a
> bit before going any further.
>
> One thing I didn't mention is that this is a free download and maybe
> that's why it is so obstinate. Maybe the best thing to do is just
> uninstall it and reinstall it. I need to find the email with the free
> download button again first.
>
> Thank you for your response. I'll let you know what the final outcome is.
>
>
> --
> Kathy
> aka smiley
>
> In God We Trust
> "glee" <glee29@spamindspring.com> wrote in message
> news:uVjBR6JuKHA.732@TK2MSFTNGP06.phx.gbl...
>> "Kathy" <smiley@cheerful.com> wrote in message
>> news:OjfGqhJuKHA.4636@TK2MSFTNGP06.phx.gbl...
>>> WinXP SP3
>>>
>>> A couple of weeks ago I downloaded a photo editor, Serif PhotoEditor SE,
>>> and not so cleverly made it the default program for JPG files. Now I
>>> can't figure out how to change JPG back to Paint.
>>>
>>> Here's what I've done so far to try to fix it.
>>>
>>> In Windows Explorer clicked Tools | Folder Options | File Types
>>>
>>> Clicked on JPG
>>> What it says is that it opens with Paint but that I have customized
>>> files with ext 'JPG'. To restore them to default (Serif PhotoPlus
>>> Picture) click restore.
>>>
>>> OK, so I clicked restore because then that button becomes advanced. So I
>>> clicked on Advanced button. And removed the open action.
>>>
>>> Then added the open action back and said to use paint.exe. And then
>>> clicked "set default" button. And then OK.
>>>
>>> But it still says that JPG are type "Serif PhotoPlus Picture" and that's
>>> what I want to change.
>>>
>>> I can't figure out how to change the default back to paint.
>>>
>>> Can you help please? I thank you for your help.
>>>
>>> Here's one last thing I did. At the point where I deleted the open
>>> action I then just saved that setting without adding the add action
>>> back. Now the JPG files open with Windows Picture and Fax Viewer, which
>>> looks like what they opened with before so I must have been wrong about
>>> them opening with Paint. But. It still says that they are Serif
>>> PhotPlus Picture type. How can I change that? And maybe I should be
>>> asking what I should change them to if not Paint.
>>
>> Hi Kathy,
>>
>> Open the SerifPhotoEditor, click its menus at the top and look for an
>> Options or Preferences menu or sub-menu, and click that.
>>
>> Try and find an item in its preferences that allows you to select File
>> Associations for the program, and un-check the file types you don't want
>> it to take, such as JPG, then click OK.
>>
>> It should release the file type and revert it to what it was before you
>> installed the program.
>>
>> --
>> Glen Ventura, MS MVP Oct. 2002 - Sept. 2009
>> A+
>> http://dts-l.net/
>>
>
>
