DirectX installation fails Windows 7 Ultimate 64bit

S

Shavman

Guest
Hi,

I've recently purchased Call of Duty: World at War from steam and have had problems with the Direct X Redistributable installation that is performed at setup.

This is the installation error I get:

"An internal system error occured. Please refer to DXError.log and DirectX.log in your windows folder to determine the problem."

The game continued to install without DirectX installing properly, but when I try to run the game I get a missing DirectX dll, XINPUT1_3.dll and I'm unable to play the game.

I went directly to Activision to get help, they've been a great help but haven't found a solution yet. It seems more of a problem with DirectX 9.0c and my version of Windows 7 rather than the game itself.

I've done a clean reboot and tried to reinstall DirectX from here:

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=0cef8180-e94a-4f56-b157-5ab8109cb4f5

and here:

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3

I ran them as administrator and both failed.

I've run a DxDiag and its showing everything to be operating normally. I've also run a sfc/ scannow in command prompt and everything verified ok.

I checked out the DirectX log and aren't too sure how to read it but there are a couple of places it failed.

03/08/10 17:02:00: infinst: Unable to get Version on target file C:\Windows\system32\xactengine2_10.dll

03/08/10 17:02:00: infinst: Currently C:\Windows\system32\xactengine2_10.dll is newer than the one being installed.

03/08/10 17:02:00: dxupdate: InstallEXE(): infinst.exe returned 0.

03/08/10 17:02:00: dxupdate: DirectXUpdateInstallPlugIn(): Registering: XACT2_10_x64.inf - [DllRegisterServer]

03/08/10 17:02:00: dxupdate: Wow64FsRedirection is disabled.

03/08/10 17:02:00: dxupdate: InstallEXE(): Command: RegSvr32.exe C:\Windows\system32\xactengine2_10.dll

03/08/10 17:02:00: dxupdate: InstallEXE(): RegSvr32.exe returned 3.

03/08/10 17:02:00: dxupdate: RegisterDLL64(): C:\Windows\system32\xactengine2_10.dll is not registered properly.

03/08/10 17:02:00: dxupdate: Wow64FsRedirection is reverted.

03/08/10 17:02:00: dxupdate: DirectXUpdateInstallPlugIn(): RegisterDllFromSection() failed.

03/08/10 17:02:00: dsetup32: CSetup::InstallPlugIn(): DirectXUpdateInstallPlugIn() failed.

03/08/10 17:02:00: dsetup32: CSetup::SetupForDirectX(): InstallPlugIn() failed.

03/08/10 17:02:00: dsetup32: start finalizing: phase: 160 - 160, total: 0 - 192

03/08/10 17:02:01: dsetup32: Installation ended with value -9 = Internal or unsupported error

03/08/10 17:25:28: DXSetup: CommandLine: /silent

03/08/10 17:25:28: DSETUP: DirectXSetupA(): hWnd: 00000000 dwFlags: 02010098

If anyone can offer some solutions to my problem I'd really appreciate it.

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