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Does Microsoft ever call a customer?


Guest Arlana

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I just got a call from someone identifying themselves as a tec from Microsoft. He tells me I have a virus and/or malware installed on my computer and he wants to help me get rid of it. I was to let him have my computer by remote. I told him I can't do that now but I'd call him back. He gave ma a phone number and an ID number but I'm unsure this is OK. Anyone know if this is a legitimate call? He told me he called because I sent "inform microsoft of this problem" when I got an error message. However I've sent them many times and this is the first call I have ever received. Is this right?

 

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