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Error code 31 on all network devices.


Guest Koolguy914

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Guest Koolguy914

Hi Microsoft .com/forums! (First post!)

 

(Quick introduction) My name is Adrian I've been a computer nerd for as long as i know and i don't plan on changing. Im A+ certified and currently working on my Network +.

 

So i got my self into a interesting situation. To me it is still unclear why this happened. It could be since i was installing and uninstalling some nvidia beta drivers that has cause this but i can't find a way to reverse its affect. A couple of days ago my computer was unable to connect to the internet. I immediately started the trouble shooting process and found that every device under the networking section had a Yellow triangle. They all claimed to have Code 31 error. "This device is not working properly because Windows cannot load the drivers required for this device." ff

I have yet to find the cause or solution to this. I have tried:

Reinstalling all the drivers (Which failed)

removing all registry entries on the drivers

replacing the driver files from another pc

Uninstalling all software from the pc (expect Mcafee)

Uninstalling as much hardware as possible from the pc

I ran a virus scan with Mcafee and Malwarbytes

I then uninstalled Mcafee and malware bytes

I removed the devices and tested them on another computer. They all work as they should.

I tried uninstalling the devices from safe mode. They wont uninstall either

And after 15+ hours of looking at logs swapping drivers uninstalling programs and devices in pure rage i deleted the systems 32 folder and let windows start up repair fix it. This still didnt fix my problem.

 

System restore was never a option since it was disabled and there is no back up of this installation either. To make it worse the key for the computer has been lost (White box PC) and any attempts of recovering the key comes up ad BBBBB-BBBBB-BBB Etc Etc.

 

Im desperate im out of ideas. I cant rule out a virus but i highly doubt its one. I cant rule out driver conflicts. The only thing im certain is that it is not a hardware issue.

 

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