....many thanks. I'll give it a go.
"PA Bear [MS MVP]" wrote:
<span style="color:blue">
> => YOU MAY WANT TO PRINT OR COPY/PASTE THE FOLLOWING FOR OFFLINE REFERENCE
>
> 1. Do Resolution Method 2 here:
http://support.microsoft.com/kb/943144
> (trust me)
>
> 2. Using IE only, go to
http://windowsupdate.microsoft.com | Install any
> Windows Update-related software the machine may require then click on
> CONTINUE | Select CUSTOM and scan | Accept the install of any/all critical
> security updates offered | Follow all prompts.
>
> NB: Do NOT install IE7 if it's not already installed!
>
> NB: If IE7 is installed and Windows Update offers a Root Certificates
> update in Optional Software Updates category, install it to take full
> advantage of IE7's enhanced security features.
>
> 3. Please confirm that Automatic Updates is enabled (cf.
>
http://support.microsoft.com/kb/306525).
>
> ========================
>
> => Now either proceed as follows or post about your ZASS issue in the
> appropriate ZA forum:
http://forums.zonealarm.com/zonelabs
>
> =========================
>
> 4. Uninstall ZASS via Add/Remove Programs and reboot twice .
>
> => NB: Do not do ANYTHING else online (except #5 below) until you've got
> ZASS reinstalled, properly configured, and fully patched and updated! Do
> not other surfing! Do not open or reply to any emails! Do no chatting or
> other downloading!
>
> 5. Rebuild the Window Management Instrumentation Repostitory per this page
> of MS MVP Ramesh's:
http://windowsxp.mvps.org/repairwmi.htm
>
> 6a. Reinstall ZASS using your disk(s).
>
> 6b. Configure ZASS as needed/desired.
>
> 6c. Manually update ZASS (program updates and definitions updates).
>
> Good luck!
> --
> ~PA Bear
>
> offwego wrote:<span style="color:green">
> > ...sorry, yes its XP Pro SP3.
> >
> > I have ZASS discs already and was running this before. I re-installed
> > ZASS
> > following a hard drive failure (a week after downloading SP3). I had new
> > hard drives fitted and XP Pro re-installed by my local computer shop and
> > then used a system back-up from my external hard drive to restore files
> > and
> > folders. (Fortunately, I was promted to make a back up before downloading
> > SP3.) I didn't check and uninstall ZASS before putting my ZASS CDs in and
> > re-installing so I guess I may have got some mix up here?
> >
> > "PA Bear [MS MVP]" wrote:<span style="color:darkred">
> >> Please state your full Windows version (e.g., WinXP SP3), and do so in
> >> your
> >> first post to any MS newsgroup in the future.
> >>
> >> Sounds like you may have a horked (bad/dirty/incomplete) install of ZASS.
> >>
> >> What security suite, anti-virus application, and/or third-party firewall
> >> did you have installed BEFORE you installed ZASS?
> >>
> >> Did you uninstall all of the above via Add/Remove Programs before
> >> installing ZASS?
> >>
> >> Have you /purchased/ ZASS (yet)?
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin
http://aumha.net
> >> DTS-L
http://dts-l.net/
> >>
> >> offwego wrote:
> >>> ...many thanks. XP firewall is now off. If I get reminders about my PC
> >>> being 'at risk' (even though ZASS is on) is there any way of turning
> >>> these
> >>> off?
> >>>
> >>> "PA Bear [MS MVP]" wrote:
> >>>> One (1) software firewall. Disable the Windows Firewall via Control
> >>>> Panel
> >>>>> Windows Firewall.
> >>>>
> >>>> [iMHO, installing ZASS should have disabled the Windows Firewall by
> >>>> default.]
> >>>> --
> >>>> ~Robear Dyer (PA Bear)
> >>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >>>> AumHa VSOP & Admin
http://aumha.net
> >>>> DTS-L
http://dts-l.net/
> >>>>
> >>>> offwego wrote:
> >>>>> I've just installed Zone Alarm Security Suite which includes a
> >>>>> firewall
> >>>>> and
> >>>>> got warnings about running two firewalls. I guess I should turn off
> >>>>> the
> >>>>> firewall that comes with XP Pro? Do I just turn it off (in the
> >>>>> 'security
> >>>>> centre' I assume?) or do I need to uninstall something?
> >>>>>
> >>>>> I use a Speedtouch 546 router in my system. I think this provides
> >>>>> some
> >>>>> sort
> >>>>> of firewall as well?
> >>>>>
> >>>>> Any advice to ease my confusion would be great! </span></span>
>
> </span>