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I purchased an HP Pavilion dv6 NOTEBOOK PC and a Razer Naga to play Diablo III (D3). Initially, when I first ran D3, it says my video driver may have been out of date. I used Windows Update to fix it and it worked perfectly for the first few levels. Recently,
every time I tried to play D3 and used the side buttons, all I get is a consistent BSOD with the error below. Best Buy already replaced the notebook with the exact model and when they tried using the side buttons of the mouse, it had worked properly (well,
according to them, that is). I went home, reinstalled D3 and the video driver (since it asked me to do it again) and I still ended up with the exact same error. Not sure if it's a compatibility issue between D3, my notebook and the Razer Naga but something
is definitely making the three components not want to talk to each other, so to speak. Here's a link to my skydrive for the minidump file:
<a href="http://sdrv.ms/Mp96ws" target="_blank">http://sdrv.ms/Mp96ws</a>
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: d1
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF880043ED954
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problemC:WindowsMinidump 61012-24024-01.dmp
C:UsersOwnerAppDataLocalTempWER-41277-0.sysdata.xml
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If the online privacy statement is not available, please read our privacy statement offline:
C:Windowssystem32en-USerofflps.txt
Any help will be greatly appreciated. I've already made enough trips to BB the past couple weeks. I'm sure the customer service people there already know me by face.
Thanks!
View the thread
every time I tried to play D3 and used the side buttons, all I get is a consistent BSOD with the error below. Best Buy already replaced the notebook with the exact model and when they tried using the side buttons of the mouse, it had worked properly (well,
according to them, that is). I went home, reinstalled D3 and the video driver (since it asked me to do it again) and I still ended up with the exact same error. Not sure if it's a compatibility issue between D3, my notebook and the Razer Naga but something
is definitely making the three components not want to talk to each other, so to speak. Here's a link to my skydrive for the minidump file:
<a href="http://sdrv.ms/Mp96ws" target="_blank">http://sdrv.ms/Mp96ws</a>
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: d1
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF880043ED954
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problemC:WindowsMinidump 61012-24024-01.dmp
C:UsersOwnerAppDataLocalTempWER-41277-0.sysdata.xml
Read our privacy statement online:
<a href="http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409" target="_blank">http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409</a>
If the online privacy statement is not available, please read our privacy statement offline:
C:Windowssystem32en-USerofflps.txt
Any help will be greatly appreciated. I've already made enough trips to BB the past couple weeks. I'm sure the customer service people there already know me by face.
Thanks!
View the thread
