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Kruegs01
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We have a group of users where part of there job consists of viewing various PDF documents inside a web application. Due to the way things are set up, the PDF files will open inside IE. Since this is a big part of their job, the users don't tend to close IE completely to clear up the memory that it is using so, usually in the afternoon, it gets to a point where IE will crash with an error to the user or will just close all of the browser windows by itself.
Now, this only started happening after we upgraded to Acrobat 9 Standard after we had been using Acrobat 8 Standard. It appears as if with the upgrade, Adobe changed something so that an "Acrobat.exe" process was not running to handle the PDF files anymore. One solution to this problem, that our users will not accept due to the way the process is programmed, is to change Adobe to not open files inside of the browser. In that case, the "Acrobat.exe" process takes over when the file is opened and IE's memory does not continue to grow.
I was just wondering if anyone else has seen this or has any suggestions in IE settings changes that could alleviate this problem.
Thanks for reading.
Continue reading...
Now, this only started happening after we upgraded to Acrobat 9 Standard after we had been using Acrobat 8 Standard. It appears as if with the upgrade, Adobe changed something so that an "Acrobat.exe" process was not running to handle the PDF files anymore. One solution to this problem, that our users will not accept due to the way the process is programmed, is to change Adobe to not open files inside of the browser. In that case, the "Acrobat.exe" process takes over when the file is opened and IE's memory does not continue to grow.
I was just wondering if anyone else has seen this or has any suggestions in IE settings changes that could alleviate this problem.
Thanks for reading.
Continue reading...
