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IE9 installation fails with 0x57 on Windows Server 2008 SP2 (64 Bit)


Guest Markus Schuhmacher

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Guest Markus Schuhmacher

OK, third post now, hopefully correct forum now :/

At my Hyper-V Virtual Machine System Windows Server 2008 SP 2 x64 I cannot install the Internet Explorer 9. It fails with the above mentioned error code.

But I cannot see any mistakes at the parameters.

 

00:00.000: ====================================================================

00:00.000: Started: 2012/01/08 (Y/M/D) 01:03:43.225 (local)

00:00.000: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)

00:00.000: Command line: "C:\Users\Administrator.S-NT\Downloads\IE9-WindowsVista-x64-deu.exe"

00:00.000: INFO: Setup installer for Internet Explorer: 9.0.8112.16421

00:00.000: INFO: Previous version of Internet Explorer: 8.0.6001.19170

00:00.000: INFO: Checking if iexplore.exe's current version is between 9.0.6001.0...

00:00.016: INFO: ...and 9.1.0.0...

00:00.016: INFO: Maximum version on which to run IEAK branding is: 9.1.0.0...

00:00.016: INFO: iexplore.exe version check success. Install can proceed.

00:00.016: INFO: Trying to extract ID: 7005 (0) as "IE9-neutral.Extracted.cab"

00:00.422: INFO: Trying to extract ID: 7009 (1031) as "ielangpack-DEU.MSU"

00:00.438: INFO: Trying to extract ID: 5006 (0) as "IE9-support.cab"

00:01.016: INFO: Operating System: Windows Server: 6.0.6002 (Service Pack 2)

00:01.016: INFO: Windows Vista operating system detected.

00:01.016: INFO: Service pack major: 2

00:01.016: INFO: Service pack minor: 0

00:01.016: INFO: Service pack name: Service Pack 2

00:01.016: INFO: Version Check of C:\Windows\System32\Photometadatahandler.dll: 7.0.6002.18107 >= 7.0.0.0 (True)

00:01.016: INFO: Version Check of C:\Windows\System32\XpsPrint.dll: 7.0.6002.18427 >= 7.0.6002.18363 (True)

00:01.063: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates.

00:02.656: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.

00:02.656: INFO: No reboot policy and supplemental files successfully downloaded and extracted for use.

00:02.656: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE9DBA4.tmp\IE9-neutral.Downloaded.msu

00:02.953: INFO: Launched package installation: C:\Windows\system32\pkgmgr.exe /quiet /norestart /ip /m:C:\Windows\TEMP\IE9DBA4.tmp\IE9-neutral.Downloaded\Windows6.0-KB982861-x64.cab /s:C:\Windows\TEMP\IE9DBA4.tmp\PackageFiles

00:14.422: INFO: Process 'C:\Windows\system32\pkgmgr.exe /quiet /norestart /ip /m:C:\Windows\TEMP\IE9DBA4.tmp\IE9-neutral.Downloaded\Windows6.0-KB982861-x64.cab /s:C:\Windows\TEMP\IE9DBA4.tmp\PackageFiles' exited with exit code 0x00000057 (87)

00:14.422: ERROR: Neutral MSU installation failed (exit code = 0x00000057 (87)).

00:14.438: INFO: Launched package installation: C:\Windows\system32\wusa.exe /quiet /norestart C:\Windows\TEMP\IE9DBA4.tmp\ielangpack-DEU.MSU

00:17.938: INFO: Process 'C:\Windows\system32\wusa.exe /quiet /norestart C:\Windows\TEMP\IE9DBA4.tmp\ielangpack-DEU.MSU' exited with exit code 0x00000001 (1)

00:17.938: ERROR: Language package installation failed (exit code = 0x00000001 (1)).

00:17.969: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates.

00:19.141: INFO: An unknown error occurred. Check the return value online as a Windows Error Value for more information. Setup exit code 0x00000001 (1)

00:19.172: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll

00:19.172: INFO: SQM Upload returned 403

00:19.172: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE9DBA4.tmp

00:19.406: INFO: Unable to remove directory C:\Windows\TEMP\IE9DBA4.tmp, marking for deletion on reboot.

00:19.406: INFO: Released Internet Explorer Installer Mutex

SFC / scannow has already been executed.

 

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