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IE9 not installed on Win7 Ultimate


Guest AndreasTravelling

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Guest AndreasTravelling

I tried to install the new IE9 on a Windows7 Ultimate installed notebook. Win7 is full patched with SP1 and all available patches. OS is german.

Downloaded installation file IE9-Windows7-x86-deu.exe started the installation and finished till the end. After restart of the explorer i get a popup telling me that IE9 is not installed. (Die Installation von Internet Explorer wurde nicht abgeschlossen)

It puts me an link on the desktop pointing to http://go.microsoft.com/fwlink/?LinkID=200540

I checked all there and installed the updates mentioned but retry the installation gives the same result.

The content of the IE9_main.log Logfile from the installation looks like this:

00:00.000: ====================================================================

00:00.250: Started: 2011/03/22 (Y/M/D) 20:20:59.967 (local)

00:00.265: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)

00:00.515: Command line: "C:\Users\Travelling\Downloads\IE9-Windows7-x86-deu.exe"

00:00.764: INFO: Setup installer for Internet Explorer: 9.0.8112.16421

00:01.154: INFO: Previous version of Internet Explorer: 8.0.7601.17514

00:01.170: INFO: Checking if iexplore.exe's current version is between 9.0.6001.0...

00:01.420: INFO: ...and 9.1.0.0...

00:01.435: INFO: Maximum version on which to run IEAK branding is: 9.1.0.0...

00:01.435: INFO: iexplore.exe version check success. Install can proceed.

00:01.466: INFO: Trying to extract ID: 6006 (0) as "IE9-neutral.Extracted.cab"

00:02.122: INFO: Trying to extract ID: 6010 (1031) as "ielangpack-DEU.CAB"

00:02.917: INFO: Trying to extract ID: 5006 (0) as "IE9-support.cab"

00:05.366: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)

00:05.507: INFO: Windows 7 operating system detected.

00:05.522: INFO: Service pack major: 1

00:05.522: INFO: Service pack minor: 0

00:05.522: INFO: Service pack name: Service Pack 1

00:07.348: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates.

00:50.903: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.

00:52.011: INFO: No reboot policy and supplemental files successfully downloaded and extracted for use.

00:52.572: INFO: No reboot logic message NrApiStart(0), lParam=0x00192560 returned 0x00000000.

00:59.234: INFO: No reboot logic message NrApiScan(1), lParam=0x00000000 returned 0x00000000.

01:08.547: INFO: No reboot logic message NrApiDecisionDialog(2), lParam=0x00000001 returned 0x00000000.

01:08.687: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.

01:08.703: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE93FDE.tmp\IE9-neutral.Downloaded.msu

01:09.389: INFO: Launched package installation: C:\Windows\system32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE93FDE.tmp\IE9-neutral.Downloaded\Windows6.1-KB982861-x86.cab /quiet /norestart

03:05.626: INFO: Process exit code 0x80004005 (-2147467259) [unspecified error ]

03:05.875: ERROR: Neutral MSU installation failed (exit code = 0x80004005 (2147500037)).

03:05.938: INFO: Launched package installation: C:\Windows\system32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE93FDE.tmp\ielangpack-DEU.CAB /quiet /norestart

04:08.463: INFO: Process exit code 0x00000000 (0) [The operation completed successfully. ]

04:08.915: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x80004005 returned 0x00000000.

04:08.931: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.

04:08.946: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.

04:09.290: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates.

04:53.438: INFO: Setup exit code 0x80004005 (-2147467259) [unspecified error ]

04:53.687: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll

04:53.734: INFO: SQM Upload returned 403

04:53.734: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE93FDE.tmp

04:54.686: INFO: Unable to remove directory C:\Windows\TEMP\IE93FDE.tmp, marking for deletion on reboot.

04:54.701: INFO: Released Internet Explorer Installer Mutex

Any idea about the error mentioned in there ?

Windows Module Installer is running.

I tried also to download the installation again but get the same result.

 

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