Installatoin failure - after uninstalling Business Contact Manager

[joe]

I uninstalled Business Contact Manager. I want to reinstall it to give it a

try. However, when I go to run setup either direct from the CD or from

Install/Uninstall program I get the following error. I retrieved the error

from the error that is sent to microsoft. As a side I get an error everytime

I open Outlook. I would like to fix this problem also.



Loading package metadata: C:\Program Files\Common Files\Microsoft

Shared\OFFICE12\Office Setup

Controller\Access.en-us\..\Access.en-us\AccessMUI.xml

Loading package metadata: C:\Program Files\Common Files\Microsoft

Shared\OFFICE12\Office Setup Controller\Access.en-us\AccessMUISet.xml

Loading package metadata: C:\Program Files\Common Files\Microsoft

Shared\OFFICE12\Office Setup Controller\PROR\ProrWW.xml

Error: Type: . UnexpectedError ErrorCode: 1605(0x645). This action is only

valid for products that are currently installed.



Error: Type: . UnexpectedError ErrorCode: 1605(0x645). This action is only

valid for products that are currently installed.



Error: Type: . UnexpectedError ErrorCode: 1605(0x645). This action is only

valid for products that are currently installed.



Catalyst execution finished: 03/21/2010 11:46:51. Return code: 30088.

Exception caught: UnexpectedError.

PERF: TickCount=5899140 Name=RunSetup Description=End function



When I open Outlook I get the following error:

"Business Contact Manager for Outlook could not connect to the shared

database. Do you want to work offline?"



Should remove and reinstall Office? I am concerned that it will not

reinstall since, I purchased the upgrade.



Thank you for your help.

 

[DL]

BCM is on the second disk of the Office 2007 disk set, it is not installed

by default

Run Office diagnostics on your currently installed version of Office



You need the qualifying product in order to install Office 2007 from scratch



"joe" <joe@discussions.microsoft.com> wrote in message

news:834D547D-C532-45B4-AD7A-3FEFAD799A3A@microsoft.com...

> I uninstalled Business Contact Manager. I want to reinstall it to give it

> a

> try. However, when I go to run setup either direct from the CD or from

> Install/Uninstall program I get the following error. I retrieved the

> error

> from the error that is sent to microsoft. As a side I get an error

> everytime

> I open Outlook. I would like to fix this problem also.

>

> Loading package metadata: C:\Program Files\Common Files\Microsoft

> Shared\OFFICE12\Office Setup

> Controller\Access.en-us\..\Access.en-us\AccessMUI.xml

> Loading package metadata: C:\Program Files\Common Files\Microsoft

> Shared\OFFICE12\Office Setup Controller\Access.en-us\AccessMUISet.xml

> Loading package metadata: C:\Program Files\Common Files\Microsoft

> Shared\OFFICE12\Office Setup Controller\PROR\ProrWW.xml

> Error: Type: . UnexpectedError ErrorCode: 1605(0x645). This action is only

> valid for products that are currently installed.

>

> Error: Type: . UnexpectedError ErrorCode: 1605(0x645). This action is only

> valid for products that are currently installed.

>

> Error: Type: . UnexpectedError ErrorCode: 1605(0x645). This action is only

> valid for products that are currently installed.

>

> Catalyst execution finished: 03/21/2010 11:46:51. Return code: 30088.

> Exception caught: UnexpectedError.

> PERF: TickCount=5899140 Name=RunSetup Description=End function

>

> When I open Outlook I get the following error:

> "Business Contact Manager for Outlook could not connect to the shared

> database. Do you want to work offline?"

>

> Should remove and reinstall Office? I am concerned that it will not

> reinstall since, I purchased the upgrade.

>

> Thank you for your help.