Guest JohnD Posted October 21, 2009 Share Posted October 21, 2009 I just reinstalled Windows XP on and HP (Media Center SP3 AMD Athlon 64) and all is good with a complete windows update EXCEPT I get an error with KB971557 update. Can anyone give me a clue what's going on and how to resolve this? Thanks in advance!! The log follows: [KB971557.log] 0.907: ================================================================================ 0.907: 2009/08/14 06:26:58.809 (local) 0.907: C:\WINDOWS\SoftwareDistribution\Download\cfbf009addfb7cfe5af11a88e95f593a\update\update.exe (version 6.3.13.0) 0.922: Hotfix started with following command line: /si /ParentInfo:d93985563a22da4c8cf36bd2acda752c 0.922: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2 1.110: DoInstallation: CleanPFR failed: 0x2 1.125: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2 1.125: SetProductTypes: InfProductBuildType=BuildType.IP 1.125: SetAltOsLoaderPath: No section uses DirId 65701; done. 1.141: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB971557$ 1.141: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102 1.172: ref tag c:\windows\system32\sp4.cab does not exist 1.172: ref tag c:\windows\system32\sp3.cab does not exist 1.172: ref tag c:\windows\system32\sp2.cab does not exist 1.172: ref tag c:\windows\system32\sp1.cab does not exist 1.172: ref tag c:\windows\system32\driver.cab does not exist 1.172: ref tag c:\windows\system32\fp40ext.cab does not exist 1.172: ref tag c:\windows\system32\fp40ext1.cab does not exist 1.172: ref tag c:\windows\system32\wms4.cab does not exist 1.172: ref tag c:\windows\system32\wms41.cab does not exist 1.172: ref tag c:\windows\system32\ims.cab does not exist 1.172: ref tag c:\windows\system32\ims1.cab does not exist 1.172: ref tag c:\windows\system32\ins.cab does not exist 1.172: ref tag c:\windows\system32\ins1.cab does not exist 1.188: Starting AnalyzeComponents 1.188: AnalyzePhaseZero used 0 ticks 1.188: No c:\windows\INF\updtblk.inf file. 1.188: OEM file scan used 0 ticks 1.235: AnalyzePhaseOne: used 47 ticks 1.235: AnalyzeComponents: Hotpatch analysis disabled; skipping. 1.235: AnalyzeComponents: Hotpatching is disabled. 1.235: FindFirstFile c:\windows\$hf_mig$\ . 1.250: KB971557 Setup encountered an error: The update.ver file is not correct. 1.250: KB971557 Setup encountered an error: The update.ver file is not correct. 1.250: KB971557 Setup encountered an error: The update.ver file is not correct. 1.250: KB971557 Setup encountered an error: The update.ver file is not correct. 1.250: KB971557 Setup encountered an error: The update.ver file is not correct. 1.250: KB971557 Setup encountered an error: The update.ver file is not correct. 1.266: KB971557 Setup encountered an error: The update.ver file is not correct. 1.266: KB971557 Setup encountered an error: The update.ver file is not correct. 1.266: KB971557 Setup encountered an error: The update.ver file is not correct. 1.266: KB971557 Setup encountered an error: The update.ver file is not correct. 1.297: KB971557 Setup encountered an error: The update.ver file is not correct. 1.297: KB971557 Setup encountered an error: The update.ver file is not correct. 1.297: KB971557 Setup encountered an error: The update.ver file is not correct. 1.297: KB971557 Setup encountered an error: The update.ver file is not correct. 1.297: KB971557 Setup encountered an error: The update.ver file is not correct. 1.297: KB971557 Setup encountered an error: The update.ver file is not correct. 1.547: KB971557 Setup encountered an error: The update.ver file is not correct. 1.547: KB971557 Setup encountered an error: The update.ver file is not correct. 1.547: KB971557 Setup encountered an error: The update.ver file is not correct. 1.547: KB971557 Setup encountered an error: The update.ver file is not correct. 1.547: AnalyzeForBranching used 0 ticks. 1.547: AnalyzePhaseTwo used 0 ticks 1.547: AnalyzePhaseThree used 0 ticks 1.547: AnalyzePhaseFive used 0 ticks 1.547: AnalyzePhaseSix used 0 ticks 1.547: AnalyzeComponents used 359 ticks 1.547: Downloading 2 files 1.547: bPatchMode = TRUE 1.547: Inventory complete: ReturnStatus=0, 406 ticks 1.547: Num Ticks for invent : 406 1.563: [dumpDownloadTask] Update.exe posting request file to download a total of 2828 bytes (2828 bytes in patches and 0 bytes in fallbacks) 1.563: dumpDownloadTask returned 0xf200 (more files to download) 1.703: KB971557 installation did not complete. 1.703: Update.exe extended error code = 0xf200 0.672: ================================================================================ 0.672: 2009/08/14 06:28:06.648 (local) 0.672: C:\WINDOWS\SoftwareDistribution\Download\cfbf009addfb7cfe5af11a88e95f593a\update\update.exe (version 6.3.13.0) 0.672: Hotfix started with following command line: /si /ParentInfo:e638c0205b830345889d603875214f98 0.672: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2 0.719: DoInstallation: CleanPFR failed: 0x2 0.719: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2 0.719: SetProductTypes: InfProductBuildType=BuildType.IP 0.719: SetAltOsLoaderPath: No section uses DirId 65701; done. 0.735: Express: 2,828 bytes were downloaded. 0.735: [PatchFilesFromResponseBlob] returning STATUS_READY_TO_INSTALL 0.735: KB971557 installation did not complete. 0.735: Update.exe extended error code = 0xf201 -- John Dreyer Quote Link to comment Share on other sites More sharing options...
Guest PA Bear [MS MVP] Posted October 21, 2009 Share Posted October 21, 2009 See the "How to obtain help" section of http://support.microsoft.com/kb/971557 <span style="color:blue"> > I just reinstalled Windows XP...</span> Why and how did you do it? -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 JohnD wrote:<span style="color:blue"> > I just reinstalled Windows XP on and HP (Media Center SP3 AMD Athlon 64) > and > all is good with a complete windows update EXCEPT I get an error with > KB971557 update. Can anyone give me a clue what's going on and how to > resolve this? Thanks in advance!! > > The log follows: > > [KB971557.log] > 0.907: > ================================================================================ > 0.907: 2009/08/14 06:26:58.809 (local) > 0.907: > C:WINDOWSSoftwareDistributionDownloadcfbf009addfb7cfe5af11a88e95f593aupdateupdate.exe > (version 6.3.13.0) > 0.922: Hotfix started with following command line: /si > /ParentInfo:d93985563a22da4c8cf36bd2acda752c > 0.922: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with > error 0x2 > 1.110: DoInstallation: CleanPFR failed: 0x2 > 1.125: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with > error 0x2 > 1.125: SetProductTypes: InfProductBuildType=BuildType.IP > 1.125: SetAltOsLoaderPath: No section uses DirId 65701; done. > 1.141: CreateUninstall = 1,Directory = C:WINDOWS$NtUninstallKB971557$ > 1.141: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: > 0xe0000102 > 1.172: ref tag c:windowssystem32sp4.cab does not exist > 1.172: ref tag c:windowssystem32sp3.cab does not exist > 1.172: ref tag c:windowssystem32sp2.cab does not exist > 1.172: ref tag c:windowssystem32sp1.cab does not exist > 1.172: ref tag c:windowssystem32driver.cab does not exist > 1.172: ref tag c:windowssystem32fp40ext.cab does not exist > 1.172: ref tag c:windowssystem32fp40ext1.cab does not exist > 1.172: ref tag c:windowssystem32wms4.cab does not exist > 1.172: ref tag c:windowssystem32wms41.cab does not exist > 1.172: ref tag c:windowssystem32ims.cab does not exist > 1.172: ref tag c:windowssystem32ims1.cab does not exist > 1.172: ref tag c:windowssystem32ins.cab does not exist > 1.172: ref tag c:windowssystem32ins1.cab does not exist > 1.188: Starting AnalyzeComponents > 1.188: AnalyzePhaseZero used 0 ticks > 1.188: No c:windowsINFupdtblk.inf file. > 1.188: OEM file scan used 0 ticks > 1.235: AnalyzePhaseOne: used 47 ticks > 1.235: AnalyzeComponents: Hotpatch analysis disabled; skipping. > 1.235: AnalyzeComponents: Hotpatching is disabled. > 1.235: FindFirstFile c:windows$hf_mig$ . > 1.250: KB971557 Setup encountered an error: The update.ver file is not > correct. > 1.250: KB971557 Setup encountered an error: The update.ver file is not > correct. > 1.250: KB971557 Setup encountered an error: The update.ver file is not > correct. > 1.250: KB971557 Setup encountered an error: The update.ver file is not > correct. > 1.250: KB971557 Setup encountered an error: The update.ver file is not > correct. > 1.250: KB971557 Setup encountered an error: The update.ver file is not > correct. > 1.266: KB971557 Setup encountered an error: The update.ver file is not > correct. > 1.266: KB971557 Setup encountered an error: The update.ver file is not > correct. > 1.266: KB971557 Setup encountered an error: The update.ver file is not > correct. > 1.266: KB971557 Setup encountered an error: The update.ver file is not > correct. > 1.297: KB971557 Setup encountered an error: The update.ver file is not > correct. > 1.297: KB971557 Setup encountered an error: The update.ver file is not > correct. > 1.297: KB971557 Setup encountered an error: The update.ver file is not > correct. > 1.297: KB971557 Setup encountered an error: The update.ver file is not > correct. > 1.297: KB971557 Setup encountered an error: The update.ver file is not > correct. > 1.297: KB971557 Setup encountered an error: The update.ver file is not > correct. > 1.547: KB971557 Setup encountered an error: The update.ver file is not > correct. > 1.547: KB971557 Setup encountered an error: The update.ver file is not > correct. > 1.547: KB971557 Setup encountered an error: The update.ver file is not > correct. > 1.547: KB971557 Setup encountered an error: The update.ver file is not > correct. > 1.547: AnalyzeForBranching used 0 ticks. > 1.547: AnalyzePhaseTwo used 0 ticks > 1.547: AnalyzePhaseThree used 0 ticks > 1.547: AnalyzePhaseFive used 0 ticks > 1.547: AnalyzePhaseSix used 0 ticks > 1.547: AnalyzeComponents used 359 ticks > 1.547: Downloading 2 files > 1.547: bPatchMode = TRUE > 1.547: Inventory complete: ReturnStatus=0, 406 ticks > 1.547: Num Ticks for invent : 406 > 1.563: [dumpDownloadTask] Update.exe posting request file to download a > total of 2828 bytes (2828 bytes in patches and 0 bytes in fallbacks) > 1.563: dumpDownloadTask returned 0xf200 (more files to download) > 1.703: KB971557 installation did not complete. > 1.703: Update.exe extended error code = 0xf200 > 0.672: > ================================================================================ > 0.672: 2009/08/14 06:28:06.648 (local) > 0.672: > C:WINDOWSSoftwareDistributionDownloadcfbf009addfb7cfe5af11a88e95f593aupdateupdate.exe > (version 6.3.13.0) > 0.672: Hotfix started with following command line: /si > /ParentInfo:e638c0205b830345889d603875214f98 > 0.672: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with > error 0x2 > 0.719: DoInstallation: CleanPFR failed: 0x2 > 0.719: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with > error 0x2 > 0.719: SetProductTypes: InfProductBuildType=BuildType.IP > 0.719: SetAltOsLoaderPath: No section uses DirId 65701; done. > 0.735: Express: 2,828 bytes were downloaded. > 0.735: [PatchFilesFromResponseBlob] returning STATUS_READY_TO_INSTALL > 0.735: KB971557 installation did not complete. > 0.735: Update.exe extended error code = 0xf201 </span> Quote Link to comment Share on other sites More sharing options...
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