Jump to content

KB971557 Failed


Guest JohnD

Recommended Posts

I just reinstalled Windows XP on and HP (Media Center SP3 AMD Athlon 64) and

all is good with a complete windows update EXCEPT I get an error with

KB971557 update. Can anyone give me a clue what's going on and how to

resolve this? Thanks in advance!!

 

The log follows:

 

[KB971557.log]

0.907:

================================================================================

0.907: 2009/08/14 06:26:58.809 (local)

0.907:

C:\WINDOWS\SoftwareDistribution\Download\cfbf009addfb7cfe5af11a88e95f593a\update\update.exe (version 6.3.13.0)

0.922: Hotfix started with following command line: /si

/ParentInfo:d93985563a22da4c8cf36bd2acda752c

0.922: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with

error 0x2

1.110: DoInstallation: CleanPFR failed: 0x2

1.125: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with

error 0x2

1.125: SetProductTypes: InfProductBuildType=BuildType.IP

1.125: SetAltOsLoaderPath: No section uses DirId 65701; done.

1.141: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB971557$

1.141: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:

0xe0000102

1.172: ref tag c:\windows\system32\sp4.cab does not exist

1.172: ref tag c:\windows\system32\sp3.cab does not exist

1.172: ref tag c:\windows\system32\sp2.cab does not exist

1.172: ref tag c:\windows\system32\sp1.cab does not exist

1.172: ref tag c:\windows\system32\driver.cab does not exist

1.172: ref tag c:\windows\system32\fp40ext.cab does not exist

1.172: ref tag c:\windows\system32\fp40ext1.cab does not exist

1.172: ref tag c:\windows\system32\wms4.cab does not exist

1.172: ref tag c:\windows\system32\wms41.cab does not exist

1.172: ref tag c:\windows\system32\ims.cab does not exist

1.172: ref tag c:\windows\system32\ims1.cab does not exist

1.172: ref tag c:\windows\system32\ins.cab does not exist

1.172: ref tag c:\windows\system32\ins1.cab does not exist

1.188: Starting AnalyzeComponents

1.188: AnalyzePhaseZero used 0 ticks

1.188: No c:\windows\INF\updtblk.inf file.

1.188: OEM file scan used 0 ticks

1.235: AnalyzePhaseOne: used 47 ticks

1.235: AnalyzeComponents: Hotpatch analysis disabled; skipping.

1.235: AnalyzeComponents: Hotpatching is disabled.

1.235: FindFirstFile c:\windows\$hf_mig$\ .

1.250: KB971557 Setup encountered an error: The update.ver file is not

correct.

1.250: KB971557 Setup encountered an error: The update.ver file is not

correct.

1.250: KB971557 Setup encountered an error: The update.ver file is not

correct.

1.250: KB971557 Setup encountered an error: The update.ver file is not

correct.

1.250: KB971557 Setup encountered an error: The update.ver file is not

correct.

1.250: KB971557 Setup encountered an error: The update.ver file is not

correct.

1.266: KB971557 Setup encountered an error: The update.ver file is not

correct.

1.266: KB971557 Setup encountered an error: The update.ver file is not

correct.

1.266: KB971557 Setup encountered an error: The update.ver file is not

correct.

1.266: KB971557 Setup encountered an error: The update.ver file is not

correct.

1.297: KB971557 Setup encountered an error: The update.ver file is not

correct.

1.297: KB971557 Setup encountered an error: The update.ver file is not

correct.

1.297: KB971557 Setup encountered an error: The update.ver file is not

correct.

1.297: KB971557 Setup encountered an error: The update.ver file is not

correct.

1.297: KB971557 Setup encountered an error: The update.ver file is not

correct.

1.297: KB971557 Setup encountered an error: The update.ver file is not

correct.

1.547: KB971557 Setup encountered an error: The update.ver file is not

correct.

1.547: KB971557 Setup encountered an error: The update.ver file is not

correct.

1.547: KB971557 Setup encountered an error: The update.ver file is not

correct.

1.547: KB971557 Setup encountered an error: The update.ver file is not

correct.

1.547: AnalyzeForBranching used 0 ticks.

1.547: AnalyzePhaseTwo used 0 ticks

1.547: AnalyzePhaseThree used 0 ticks

1.547: AnalyzePhaseFive used 0 ticks

1.547: AnalyzePhaseSix used 0 ticks

1.547: AnalyzeComponents used 359 ticks

1.547: Downloading 2 files

1.547: bPatchMode = TRUE

1.547: Inventory complete: ReturnStatus=0, 406 ticks

1.547: Num Ticks for invent : 406

1.563: [dumpDownloadTask] Update.exe posting request file to download a

total of 2828 bytes (2828 bytes in patches and 0 bytes in fallbacks)

1.563: dumpDownloadTask returned 0xf200 (more files to download)

1.703: KB971557 installation did not complete.

1.703: Update.exe extended error code = 0xf200

0.672:

================================================================================

0.672: 2009/08/14 06:28:06.648 (local)

0.672:

C:\WINDOWS\SoftwareDistribution\Download\cfbf009addfb7cfe5af11a88e95f593a\update\update.exe (version 6.3.13.0)

0.672: Hotfix started with following command line: /si

/ParentInfo:e638c0205b830345889d603875214f98

0.672: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with

error 0x2

0.719: DoInstallation: CleanPFR failed: 0x2

0.719: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with

error 0x2

0.719: SetProductTypes: InfProductBuildType=BuildType.IP

0.719: SetAltOsLoaderPath: No section uses DirId 65701; done.

0.735: Express: 2,828 bytes were downloaded.

0.735: [PatchFilesFromResponseBlob] returning STATUS_READY_TO_INSTALL

0.735: KB971557 installation did not complete.

0.735: Update.exe extended error code = 0xf201

 

--

John Dreyer

Link to comment
Share on other sites

  • Replies 1
  • Created
  • Last Reply

Popular Days

Guest PA Bear [MS MVP]

See the "How to obtain help" section of

http://support.microsoft.com/kb/971557

<span style="color:blue">

> I just reinstalled Windows XP...</span>

 

Why and how did you do it?

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Client - since 2002

 

 

JohnD wrote:<span style="color:blue">

> I just reinstalled Windows XP on and HP (Media Center SP3 AMD Athlon 64)

> and

> all is good with a complete windows update EXCEPT I get an error with

> KB971557 update. Can anyone give me a clue what's going on and how to

> resolve this? Thanks in advance!!

>

> The log follows:

>

> [KB971557.log]

> 0.907:

> ================================================================================

> 0.907: 2009/08/14 06:26:58.809 (local)

> 0.907:

> C:WINDOWSSoftwareDistributionDownloadcfbf009addfb7cfe5af11a88e95f593aupdateupdate.exe

> (version 6.3.13.0)

> 0.922: Hotfix started with following command line: /si

> /ParentInfo:d93985563a22da4c8cf36bd2acda752c

> 0.922: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with

> error 0x2

> 1.110: DoInstallation: CleanPFR failed: 0x2

> 1.125: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with

> error 0x2

> 1.125: SetProductTypes: InfProductBuildType=BuildType.IP

> 1.125: SetAltOsLoaderPath: No section uses DirId 65701; done.

> 1.141: CreateUninstall = 1,Directory = C:WINDOWS$NtUninstallKB971557$

> 1.141: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:

> 0xe0000102

> 1.172: ref tag c:windowssystem32sp4.cab does not exist

> 1.172: ref tag c:windowssystem32sp3.cab does not exist

> 1.172: ref tag c:windowssystem32sp2.cab does not exist

> 1.172: ref tag c:windowssystem32sp1.cab does not exist

> 1.172: ref tag c:windowssystem32driver.cab does not exist

> 1.172: ref tag c:windowssystem32fp40ext.cab does not exist

> 1.172: ref tag c:windowssystem32fp40ext1.cab does not exist

> 1.172: ref tag c:windowssystem32wms4.cab does not exist

> 1.172: ref tag c:windowssystem32wms41.cab does not exist

> 1.172: ref tag c:windowssystem32ims.cab does not exist

> 1.172: ref tag c:windowssystem32ims1.cab does not exist

> 1.172: ref tag c:windowssystem32ins.cab does not exist

> 1.172: ref tag c:windowssystem32ins1.cab does not exist

> 1.188: Starting AnalyzeComponents

> 1.188: AnalyzePhaseZero used 0 ticks

> 1.188: No c:windowsINFupdtblk.inf file.

> 1.188: OEM file scan used 0 ticks

> 1.235: AnalyzePhaseOne: used 47 ticks

> 1.235: AnalyzeComponents: Hotpatch analysis disabled; skipping.

> 1.235: AnalyzeComponents: Hotpatching is disabled.

> 1.235: FindFirstFile c:windows$hf_mig$ .

> 1.250: KB971557 Setup encountered an error: The update.ver file is not

> correct.

> 1.250: KB971557 Setup encountered an error: The update.ver file is not

> correct.

> 1.250: KB971557 Setup encountered an error: The update.ver file is not

> correct.

> 1.250: KB971557 Setup encountered an error: The update.ver file is not

> correct.

> 1.250: KB971557 Setup encountered an error: The update.ver file is not

> correct.

> 1.250: KB971557 Setup encountered an error: The update.ver file is not

> correct.

> 1.266: KB971557 Setup encountered an error: The update.ver file is not

> correct.

> 1.266: KB971557 Setup encountered an error: The update.ver file is not

> correct.

> 1.266: KB971557 Setup encountered an error: The update.ver file is not

> correct.

> 1.266: KB971557 Setup encountered an error: The update.ver file is not

> correct.

> 1.297: KB971557 Setup encountered an error: The update.ver file is not

> correct.

> 1.297: KB971557 Setup encountered an error: The update.ver file is not

> correct.

> 1.297: KB971557 Setup encountered an error: The update.ver file is not

> correct.

> 1.297: KB971557 Setup encountered an error: The update.ver file is not

> correct.

> 1.297: KB971557 Setup encountered an error: The update.ver file is not

> correct.

> 1.297: KB971557 Setup encountered an error: The update.ver file is not

> correct.

> 1.547: KB971557 Setup encountered an error: The update.ver file is not

> correct.

> 1.547: KB971557 Setup encountered an error: The update.ver file is not

> correct.

> 1.547: KB971557 Setup encountered an error: The update.ver file is not

> correct.

> 1.547: KB971557 Setup encountered an error: The update.ver file is not

> correct.

> 1.547: AnalyzeForBranching used 0 ticks.

> 1.547: AnalyzePhaseTwo used 0 ticks

> 1.547: AnalyzePhaseThree used 0 ticks

> 1.547: AnalyzePhaseFive used 0 ticks

> 1.547: AnalyzePhaseSix used 0 ticks

> 1.547: AnalyzeComponents used 359 ticks

> 1.547: Downloading 2 files

> 1.547: bPatchMode = TRUE

> 1.547: Inventory complete: ReturnStatus=0, 406 ticks

> 1.547: Num Ticks for invent : 406

> 1.563: [dumpDownloadTask] Update.exe posting request file to download a

> total of 2828 bytes (2828 bytes in patches and 0 bytes in fallbacks)

> 1.563: dumpDownloadTask returned 0xf200 (more files to download)

> 1.703: KB971557 installation did not complete.

> 1.703: Update.exe extended error code = 0xf200

> 0.672:

> ================================================================================

> 0.672: 2009/08/14 06:28:06.648 (local)

> 0.672:

> C:WINDOWSSoftwareDistributionDownloadcfbf009addfb7cfe5af11a88e95f593aupdateupdate.exe

> (version 6.3.13.0)

> 0.672: Hotfix started with following command line: /si

> /ParentInfo:e638c0205b830345889d603875214f98

> 0.672: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with

> error 0x2

> 0.719: DoInstallation: CleanPFR failed: 0x2

> 0.719: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with

> error 0x2

> 0.719: SetProductTypes: InfProductBuildType=BuildType.IP

> 0.719: SetAltOsLoaderPath: No section uses DirId 65701; done.

> 0.735: Express: 2,828 bytes were downloaded.

> 0.735: [PatchFilesFromResponseBlob] returning STATUS_READY_TO_INSTALL

> 0.735: KB971557 installation did not complete.

> 0.735: Update.exe extended error code = 0xf201 </span>

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...