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Hello, I keep trying to install .net Framework 4 and it keeps coming up with the following message:
.NET Framework 4 has not been installed because:
HRESULT 0xc8000247
I have tried numerous times with the same result. I also am unable to get windows update to update my machine at all.
I ran the Microsoft Genuine Advantage Diagnostic Tool and came up with the following result:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: - -HFPYD-TP34V-8B9XJ
Windows Product Key Hash: vgPvnP5nDzfzIrOpi8Xg2HMw3oc=
Windows Product ID: 00359-OEM-9801872-19348
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {FAF28C1A-A27E-495A-8858-EF07F8783EE4}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_rtm.090713-1255
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Plus 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C
rogram Files (x86)Mozilla Firefoxfirefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:Windowssystem32watwatadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:Windowssystem32watnpwatweb.dll[Hr = 0x80070003]
File Mismatch: C:Windowssystem32watwatux.exe[Hr = 0x80070003]
File Mismatch: C:Windowssystem32watwatweb.dll[Hr = 0x80070003]
File Mismatch: C:Windowssystem32sppobjs.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:Windowssystem32sppc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppwinob.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:Windowssystem32slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:Windowssystem32slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:Windowssystem32slui.exe[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:Windowssystem32sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppsvc.exe[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:Windowssystem32driversspsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:Windowssystem32driversspldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:Windowssystem32systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:Windowssystem32user32.dll[6.1.7600.16385], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{FAF28C1A-A27E-495A-8858-EF07F8783EE4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey> - - - -8B9XJ</PKey><PID>00359-OEM-9801872-19348</PID><PIDType>8</PIDType><SID>S-1-5-21-612330498-3168683927-2105089579</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>DX4831</Model></SYSTEM><BIOS><Manufacturer>American
Megatrends Inc.</Manufacturer><Version>P01-A0</Version><SMBIOSVersion major="2" minor="6"/><Date>20091117000000.000000+000</Date></BIOS><HWID>1AB83607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product
GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>52211DF14E7ED86</Val><Hash>eI5GFGia3PJbsVdMYxU1aBMqiKU=</Hash><Pid>89409-707-1191745-65062</Pid><PidType>14</PidType></Product></Products><Applications><App
Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12"
Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-018-719348-02-1033-7600.0000-2702011
Installation ID: 021326147440756046311422222402909180533503050062964256
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 8B9XJ
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 5/23/2012 12:53:04 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MAAAAAEAAwABAAEAAAACAAAAAQABAAEAonZ6gSB1CIX4c0LI+PkAa6TABNbYtVxd
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS APIC1654
FACP ACRSYS FACP1654
HPET ACRSYS OEMHPET
MCFG ACRSYS OEMMCFG
SLIC ACRSYS ACRPRDCT
OEMB ACRSYS OEMB1654
GSCI ACRSYS GMCHSCI
AWMI ACRSYS OEMB1654
SSDT DpgPmm CpuPm
I am unsure of where to go from here, and am needing to install .NET Framework 4 for a program I need to run.
Thank you, and i look forward to your responses
View the thread
.NET Framework 4 has not been installed because:
HRESULT 0xc8000247
I have tried numerous times with the same result. I also am unable to get windows update to update my machine at all.
I ran the Microsoft Genuine Advantage Diagnostic Tool and came up with the following result:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: - -HFPYD-TP34V-8B9XJ
Windows Product Key Hash: vgPvnP5nDzfzIrOpi8Xg2HMw3oc=
Windows Product ID: 00359-OEM-9801872-19348
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {FAF28C1A-A27E-495A-8858-EF07F8783EE4}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_rtm.090713-1255
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Plus 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C
rogram Files (x86)Mozilla Firefoxfirefox.exeDownload signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:Windowssystem32watwatadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:Windowssystem32watnpwatweb.dll[Hr = 0x80070003]
File Mismatch: C:Windowssystem32watwatux.exe[Hr = 0x80070003]
File Mismatch: C:Windowssystem32watwatweb.dll[Hr = 0x80070003]
File Mismatch: C:Windowssystem32sppobjs.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:Windowssystem32sppc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppwinob.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:Windowssystem32slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:Windowssystem32slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:Windowssystem32slui.exe[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:Windowssystem32sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:Windowssystem32sppsvc.exe[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:Windowssystem32driversspsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:Windowssystem32driversspldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:Windowssystem32systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:Windowssystem32user32.dll[6.1.7600.16385], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{FAF28C1A-A27E-495A-8858-EF07F8783EE4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey> - - - -8B9XJ</PKey><PID>00359-OEM-9801872-19348</PID><PIDType>8</PIDType><SID>S-1-5-21-612330498-3168683927-2105089579</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>DX4831</Model></SYSTEM><BIOS><Manufacturer>American
Megatrends Inc.</Manufacturer><Version>P01-A0</Version><SMBIOSVersion major="2" minor="6"/><Date>20091117000000.000000+000</Date></BIOS><HWID>1AB83607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product
GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>52211DF14E7ED86</Val><Hash>eI5GFGia3PJbsVdMYxU1aBMqiKU=</Hash><Pid>89409-707-1191745-65062</Pid><PidType>14</PidType></Product></Products><Applications><App
Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12"
Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-018-719348-02-1033-7600.0000-2702011
Installation ID: 021326147440756046311422222402909180533503050062964256
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 8B9XJ
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 5/23/2012 12:53:04 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MAAAAAEAAwABAAEAAAACAAAAAQABAAEAonZ6gSB1CIX4c0LI+PkAa6TABNbYtVxd
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS APIC1654
FACP ACRSYS FACP1654
HPET ACRSYS OEMHPET
MCFG ACRSYS OEMMCFG
SLIC ACRSYS ACRPRDCT
OEMB ACRSYS OEMB1654
GSCI ACRSYS GMCHSCI
AWMI ACRSYS OEMB1654
SSDT DpgPmm CpuPm
I am unsure of where to go from here, and am needing to install .NET Framework 4 for a program I need to run.
Thank you, and i look forward to your responses
View the thread