Guest Victory-Starr Posted September 15, 2009 Share Posted September 15, 2009 Hi, my laptop over a year old now, but it has been having this problem for quite some time. Nearly every time I close the lid or set it to "sleep", the screen will go black and it will never actually go to sleep. It stays on and eventually reboots itself, and gives me a blue screen in the process. I've ran Spybot and virus checking programs, but I don't think that's it. I'm thinking it has something to do with a driver? Acer Aspire 4520 1GB Ram Vista Home Premium SP1 So could someone please have a look at this .dmp analysis and help me out? I'd really appreciate it. Thanks! -Nicole ___________ Microsoft ® Windows Debugger Version 6.11.0001.404 X86 Copyright © Microsoft Corporation. All rights reserved. Loading Dump File [C:\Windows\Minidump\Mini091209-02.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV c:\symbols http://msdl.microsoft.com/download/symbols Executable search path is: Windows Server 2008/Windows Vista Kernel Version 6001 (Service Pack 1) MP (2 procs) Free x86 compatible Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 6001.18226.x86fre.vistasp1_gdr.090302-1506 Machine Name: Kernel base = 0x82252000 PsLoadedModuleList = 0x82369c70 Debug session time: Sat Sep 12 19:37:26.656 2009 (GMT-4) System Uptime: 0 days 7:17:18.372 Loading Kernel Symbols ............................................................... ................................................................ ......................... Loading User Symbols Loading unloaded module list .......... Bugcheck Analysis Use !analyze -v to get detailed debugging information. BugCheck 9F, {3, 84707b70, 8560e030, 8da4fb30} WARNING: Unable to verify timestamp for athr.sys ERROR: Module load completed but symbols could not be loaded for athr.sys Probably caused by : athr.sys Followup: MachineOwner --------- 0: kd> !analyze -v Bugcheck Analysis DRIVER_POWER_STATE_FAILURE (9f) A driver is causing an inconsistent power state. Arguments: Arg1: 00000003, A device object has been blocking an Irp for too long a time Arg2: 84707b70, Physical Device Object of the stack Arg3: 8560e030, Functional Device Object of the stack Arg4: 8da4fb30, The blocked IRP Debugging Details: ------------------ DRVPOWERSTATE_SUBCODE: 3 IRP_ADDRESS: 8da4fb30 DEVICE_OBJECT: 8560e030 DRIVER_OBJECT: 8560dcf8 IMAGE_NAME: athr.sys DEBUG_FLR_IMAGE_TIMESTAMP: 48a4ddc2 MODULE_NAME: athr FAULTING_MODULE: 8a604000 athr CUSTOMER_CRASH_COUNT: 2 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x9F PROCESS_NAME: System CURRENT_IRQL: 2 LAST_CONTROL_TRANSFER: from 82285b5c to 8231f0e3 STACK_TEXT: 82347acc 82285b5c 0000009f 00000003 84707b70 nt!KeBugCheckEx+0x1e 82347b28 822856ac 82347b94 82347c50 00000001 nt!PopCheckIrpWatchdog+0x1ad 82347b68 82308c40 823604e0 00000000 fc559fd0 nt!PopCheckForIdleness+0x343 82347c88 82308876 82347cd0 00000002 82347cd8 nt!KiTimerListExpire+0x367 82347ce8 823083c3 00000000 00000000 0019aa10 nt!KiTimerExpiration+0x2a0 82347d50 82306edd 00000000 0000000e 00000000 nt!KiRetireDpcList+0xba 82347d54 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x49 STACK_COMMAND: kb FOLLOWUP_NAME: MachineOwner FAILURE_BUCKET_ID: 0x9F_IMAGE_athr.sys BUCKET_ID: 0x9F_IMAGE_athr.sys Followup: MachineOwner -- Victory-Starr ------------------------------------------------------------------------ Victory-Starr's Profile: http://forums.techarena.in/members/135361.htm View this thread: http://forums.techarena.in/vista-help/1246727.htm http://forums.techarena.in Quote Link to comment Share on other sites More sharing options...
Guest Guest Posted September 15, 2009 Share Posted September 15, 2009 It says Probably caused by : athr.sys You'll most likely find the file in c:\windows\system32\drivers Looking at it's properties will hopefully tell you what it belongs to. -- .. -- "Victory-Starr" <Victory-Starr.3yj63b@DoNotSpam.com> wrote in message news:Victory-Starr.3yj63b@DoNotSpam.com...<span style="color:blue"> > > Hi, my laptop over a year old now, but it has been having this problem > for quite some time. Nearly every time I close the lid or set it to > "sleep", the screen will go black and it will never actually go to > sleep. It stays on and eventually reboots itself, and gives me a blue > screen in the process. I've ran Spybot and virus checking programs, but > I don't think that's it. I'm thinking it has something to do with a > driver? > > Acer Aspire 4520 > 1GB Ram > Vista Home Premium SP1 > > So could someone please have a look at this .dmp analysis and help me > out? I'd really appreciate it. Thanks! > > -Nicole > ___________ > > Microsoft ® Windows Debugger Version 6.11.0001.404 X86 > Copyright © Microsoft Corporation. All rights reserved. > > > Loading Dump File [C:WindowsMinidumpMini091209-02.dmp] > Mini Kernel Dump File: Only registers and stack trace are available > > Symbol search path is: > SRV c:symbols http://msdl.microsoft.com/download/symbols > Executable search path is: > Windows Server 2008/Windows Vista Kernel Version 6001 (Service Pack 1) > MP (2 procs) Free x86 compatible > Product: WinNt, suite: TerminalServer SingleUserTS Personal > Built by: 6001.18226.x86fre.vistasp1_gdr.090302-1506 > Machine Name: > Kernel base = 0x82252000 PsLoadedModuleList = 0x82369c70 > Debug session time: Sat Sep 12 19:37:26.656 2009 (GMT-4) > System Uptime: 0 days 7:17:18.372 > Loading Kernel Symbols > .............................................................. > ............................................................... > ........................ > Loading User Symbols > Loading unloaded module list > ......... > > > Bugcheck Analysis > > > > Use !analyze -v to get detailed debugging information. > > BugCheck 9F, {3, 84707b70, 8560e030, 8da4fb30} > > WARNING: Unable to verify timestamp for athr.sys > ERROR: Module load completed but symbols could not be loaded for > athr.sys > Probably caused by : athr.sys > > Followup: MachineOwner > --------- > > 0: kd> !analyze -v > > > Bugcheck Analysis > > > > DRIVER_POWER_STATE_FAILURE (9f) > A driver is causing an inconsistent power state. > Arguments: > Arg1: 00000003, A device object has been blocking an Irp for too long a > time > Arg2: 84707b70, Physical Device Object of the stack > Arg3: 8560e030, Functional Device Object of the stack > Arg4: 8da4fb30, The blocked IRP > > Debugging Details: > ------------------ > > > DRVPOWERSTATE_SUBCODE: 3 > > IRP_ADDRESS: 8da4fb30 > > DEVICE_OBJECT: 8560e030 > > DRIVER_OBJECT: 8560dcf8 > > IMAGE_NAME: athr.sys > > DEBUG_FLR_IMAGE_TIMESTAMP: 48a4ddc2 > > MODULE_NAME: athr > > FAULTING_MODULE: 8a604000 athr > > CUSTOMER_CRASH_COUNT: 2 > > DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT > > BUGCHECK_STR: 0x9F > > PROCESS_NAME: System > > CURRENT_IRQL: 2 > > LAST_CONTROL_TRANSFER: from 82285b5c to 8231f0e3 > > STACK_TEXT: > 82347acc 82285b5c 0000009f 00000003 84707b70 nt!KeBugCheckEx+0x1e > 82347b28 822856ac 82347b94 82347c50 00000001 > nt!PopCheckIrpWatchdog+0x1ad > 82347b68 82308c40 823604e0 00000000 fc559fd0 > nt!PopCheckForIdleness+0x343 > 82347c88 82308876 82347cd0 00000002 82347cd8 > nt!KiTimerListExpire+0x367 > 82347ce8 823083c3 00000000 00000000 0019aa10 > nt!KiTimerExpiration+0x2a0 > 82347d50 82306edd 00000000 0000000e 00000000 nt!KiRetireDpcList+0xba > 82347d54 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x49 > > > STACK_COMMAND: kb > > FOLLOWUP_NAME: MachineOwner > > FAILURE_BUCKET_ID: 0x9F_IMAGE_athr.sys > > BUCKET_ID: 0x9F_IMAGE_athr.sys > > Followup: MachineOwner > > > -- > Victory-Starr > ------------------------------------------------------------------------ > Victory-Starr's Profile: http://forums.techarena.in/members/135361.htm > View this thread: http://forums.techarena.in/vista-help/1246727.htm > > http://forums.techarena.in > </span> Quote Link to comment Share on other sites More sharing options...
Guest Jon Posted September 15, 2009 Share Posted September 15, 2009 athr.sys from a quick Google would appear to be .... "Atheros Extensible Wireless LAN device driver" So updating your drivers for this device may provide a solution. -- Jon "Victory-Starr" <Victory-Starr.3yj63b@DoNotSpam.com> wrote in message news:Victory-Starr.3yj63b@DoNotSpam.com...<span style="color:blue"> > > Hi, my laptop over a year old now, but it has been having this problem > for quite some time. Nearly every time I close the lid or set it to > "sleep", the screen will go black and it will never actually go to > sleep. It stays on and eventually reboots itself, and gives me a blue > screen in the process. I've ran Spybot and virus checking programs, but > I don't think that's it. I'm thinking it has something to do with a > driver? > > Acer Aspire 4520 > 1GB Ram > Vista Home Premium SP1 > > So could someone please have a look at this .dmp analysis and help me > out? I'd really appreciate it. Thanks! > > -Nicole > ___________ > > Microsoft ® Windows Debugger Version 6.11.0001.404 X86 > Copyright © Microsoft Corporation. All rights reserved. > > > Loading Dump File [C:WindowsMinidumpMini091209-02.dmp] > Mini Kernel Dump File: Only registers and stack trace are available > > Symbol search path is: > SRV c:symbols http://msdl.microsoft.com/download/symbols > Executable search path is: > Windows Server 2008/Windows Vista Kernel Version 6001 (Service Pack 1) > MP (2 procs) Free x86 compatible > Product: WinNt, suite: TerminalServer SingleUserTS Personal > Built by: 6001.18226.x86fre.vistasp1_gdr.090302-1506 > Machine Name: > Kernel base = 0x82252000 PsLoadedModuleList = 0x82369c70 > Debug session time: Sat Sep 12 19:37:26.656 2009 (GMT-4) > System Uptime: 0 days 7:17:18.372 > Loading Kernel Symbols > .............................................................. > ............................................................... > ........................ > Loading User Symbols > Loading unloaded module list > ......... > > > Bugcheck Analysis > > > > Use !analyze -v to get detailed debugging information. > > BugCheck 9F, {3, 84707b70, 8560e030, 8da4fb30} > > WARNING: Unable to verify timestamp for athr.sys > ERROR: Module load completed but symbols could not be loaded for > athr.sys > Probably caused by : athr.sys > > Followup: MachineOwner > --------- > > 0: kd> !analyze -v > > > Bugcheck Analysis > > > > DRIVER_POWER_STATE_FAILURE (9f) > A driver is causing an inconsistent power state. > Arguments: > Arg1: 00000003, A device object has been blocking an Irp for too long a > time > Arg2: 84707b70, Physical Device Object of the stack > Arg3: 8560e030, Functional Device Object of the stack > Arg4: 8da4fb30, The blocked IRP > > Debugging Details: > ------------------ > > > DRVPOWERSTATE_SUBCODE: 3 > > IRP_ADDRESS: 8da4fb30 > > DEVICE_OBJECT: 8560e030 > > DRIVER_OBJECT: 8560dcf8 > > IMAGE_NAME: athr.sys > > DEBUG_FLR_IMAGE_TIMESTAMP: 48a4ddc2 > > MODULE_NAME: athr > > FAULTING_MODULE: 8a604000 athr > > CUSTOMER_CRASH_COUNT: 2 > > DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT > > BUGCHECK_STR: 0x9F > > PROCESS_NAME: System > > CURRENT_IRQL: 2 > > LAST_CONTROL_TRANSFER: from 82285b5c to 8231f0e3 > > STACK_TEXT: > 82347acc 82285b5c 0000009f 00000003 84707b70 nt!KeBugCheckEx+0x1e > 82347b28 822856ac 82347b94 82347c50 00000001 > nt!PopCheckIrpWatchdog+0x1ad > 82347b68 82308c40 823604e0 00000000 fc559fd0 > nt!PopCheckForIdleness+0x343 > 82347c88 82308876 82347cd0 00000002 82347cd8 > nt!KiTimerListExpire+0x367 > 82347ce8 823083c3 00000000 00000000 0019aa10 > nt!KiTimerExpiration+0x2a0 > 82347d50 82306edd 00000000 0000000e 00000000 nt!KiRetireDpcList+0xba > 82347d54 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x49 > > > STACK_COMMAND: kb > > FOLLOWUP_NAME: MachineOwner > > FAILURE_BUCKET_ID: 0x9F_IMAGE_athr.sys > > BUCKET_ID: 0x9F_IMAGE_athr.sys > > Followup: MachineOwner > > > -- > Victory-Starr > ------------------------------------------------------------------------ > Victory-Starr's Profile: http://forums.techarena.in/members/135361.htm > View this thread: http://forums.techarena.in/vista-help/1246727.htm > > http://forums.techarena.in > </span> Quote Link to comment Share on other sites More sharing options...
Guest Victory-Starr Posted September 15, 2009 Share Posted September 15, 2009 Thanks, guys. I tried to manually update the Atheros driver, but in the end it said that it was already up to date with the best driver for the computer. I really don't know what else to do and this is driving me crazy. Any more suggestions? Thanks again! -- Victory-Starr ------------------------------------------------------------------------ Victory-Starr's Profile: http://forums.techarena.in/members/135361.htm View this thread: http://forums.techarena.in/vista-help/1246727.htm http://forums.techarena.in Quote Link to comment Share on other sites More sharing options...
Guest Tae Song Posted September 24, 2009 Share Posted September 24, 2009 "Victory-Starr" <Victory-Starr.3ykejb@DoNotSpam.com> wrote in message news:Victory-Starr.3ykejb@DoNotSpam.com...<span style="color:blue"> > > Thanks, guys. I tried to manually update the Atheros driver, but in the > end it said that it was already up to date with the best driver for the > computer. > > I really don't know what else to do and this is driving me crazy. > > Any more suggestions? > > Thanks again! > > > -- > Victory-Starr > ------------------------------------------------------------------------ > Victory-Starr's Profile: http://forums.techarena.in/members/135361.htm > View this thread: http://forums.techarena.in/vista-help/1246727.htm > > http://forums.techarena.in ></span> By update drivers, he means go to your hardware vendors website and download the Atheros drivers and then installed them. For further assistance, provide make/model of your computer. Quote Link to comment Share on other sites More sharing options...
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