MS Office 12 Event ID: 5000

U

undisclosed

Guest
I am seeing this error also for one of our users:



EventType office12asserttimer, P1 p1ml, P2 12.0.6425.0, P3 1, P4 0, P5

NIL, P6 NIL, P7 NIL, P8 NIL, P9 NIL, P10 NIL.



Then after an hour or two this error will appear and Outlook shuts

down:



Faulting application outlook.exe, version 12.0.6514.5000, stamp

4a89dc70, faulting module mso.dll, version 12.0.6425.1000, stamp

49d65443, debug? 0, fault address 0x00005ae0.



I have deleted the user's Outlook profile, uninstalled and reinstalled

Office 2007, and installed all the current updates. I've done registry

cleans and fixes using CCleaner and Glary Utilities as well as deletion

of temp files, temp IE files, etc.. Nothing has helped. I also renamed

the user's windows profile in order to recreate her entire profile when

she logged back in. This has not helped either. I've also done a sfc

/scannow to fix or replace any corrupt or missing system files. No luck

there either.



Any ideas out there? Anyone else ran into this issue and had any

success in fixing it? I appreciate any help,





Josh





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joshua278
 
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