Multiple VSS writers are failing and my backups are failling too. Need help !!

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Multiple VSS writers are failing and my backups are failling too. Need help:

I have one desltop installed XP SP3 x64  and one laptop with Seven SP1 x64. In both the machine my backups are failing. I am trying to back up data using Storage Craft, Windows backup is also failling. I am trying to take complete backup to an extarnal USB

drive (2TB).

I did "vssadmin list writers" and it showing multiple writers are at failed state.

I have done SFC /ScanNow, it did not help. There is no error in the disk and CHKDSK passed.

I do  not know how VSS works and how to troubleshoot the issue. Please help !!

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