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Office 2010 click to run , Protected Q Drive, cannot reinstall Office


Guest kalamantina

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Guest kalamantina

Hello,

I have on my machine a version of office 2010, I am trying to unistall it and install a different version of office, when trying to uninstall the application from the control panel I get the following message :

This 64-bit product may not be installed with Microsoft Office Click-to-Run. Remove Microsoft Office Click-to-Run and try again.

Now on my machine there is nothing that is an office click to run except for a Q drive that is protected, and I cannot edit or format it, when trying to I geet a message about not having rights to do so, although I am an administrator. the problem here is that I do not have Microsoft Office Click-To-Run 2010

under programs and features. so I cannot uninstall it.

I went to this link : http://support.microsoft.com/kb/290301

I tried the fix it app, I got this message:

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Click-to-Run Application Manager

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The action cannot be completed. Try the action again. If the problem continues, contact Microsoft Product Support.

---------------------------

OK

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Any ideas?

 

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