Office 2010 Licence and Startup Problem

M

Matt Cole

Guest
Hi,
We are currently experiencing a problem with Office 2010 (32 bit install) on 64 bit Windows 7 machines. Users keep receiving the following error message when opening office applications:
Excel: 'Cannot use object linking and embedding' followed by 'Microsoft Office cannot verify the licence for this application. A repair attempt failed or was cancelled by the user. The application will now shut down'
Word: 'Microsoft Office cannot verify the licence for this application. A repair attempt failed or was cancelled by the user. The application will now shut down'
Outlook: 'The file C:\Users\John_S\AppData\Local\Microsoft\Outlook\John Smith.ost cannot be accessed because it has been configured for use with a different mailbox. Followed by: 'Cannot start Microsoft Outlook. Cannot open the Outlook window'
Normally restarting the machine fixes this problem.
Any help with this would be greatly appreciated, I can't find anyone else having similar problems.
Thanks,
Matt

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