Office Network Templates and Offline Files

[ajkeys]

We are using:

• 
  [ ]Windows 7 SP1 for our client machines
  [ ]Office 2010 SP1 also on the client machines
  [ ]Windows Server 2008 R2 SP1 for our network share

Our setup:

• 
  [ ]Word 2010 and PowerPoint 2010 point to a network share on the 2008 R2 server to get custom templates.
  [ ]The network share IS offline files enabled.
  [ ]We have a GPO that tells the client machines to take that network share offline.

What is working:

• 
  [ ]While the client is on the network, Word and PowerPoint both successfully see the custom templates. There is a tab for our templates in Word and in PowerPoint we can see our custom templates.
  [ ]While the client is off the network, we can successfully browse out to the network share that contains the custom templates. We can see the custom templates and open them from the network share using Windows Explorer. So then Offline Files must be working.

What is not working:

• 
  [ ]While the client is off the network, Word and PowerPoint do not see the custom templates. Our templates tab in word does not appear nor do the templates in PowerPoint appear.

Any ideas? Let me know if any other info is needed.
Thanks

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