Thanks for your reply. I must admit that I'm not real techie, but am able to
do somethings. I have run hijackthis already and posted it to Tech guy I'll
see if I can do some of the other things you suggested Thanks again Larry
"Malke" wrote:
<span style="color:blue">
> Larry wrote:
> <span style="color:green">
> > I descovered that i was involved in a scam. My pc started acting up last
> > friday by not allowing recieveing email Then i was going to update my
> > check book on Quicken, and it would'nt let place numbers on the register.
> > When I did put an entry in I noticed the screen would blink and the new
> > data would disappere . I went to my ISP web site and did some looking in
> > their help page and discovered an ALEART message about an email being sent
> > about asking to update your profile. It said it was from my provider so I
> > updated my profile. (wrong thing to do ). My question is how do I remove
> > this thing that is
> > infecting my pc. Also I have already put a fruad alert out to the credit
> > reports. Any help out there. Thanks Larry</span>
>
> Go through these general malware removal steps systematically -
>
http://www.elephantboycomputers.com/page2....emoving_Malware
>
> Include scanning with David Lipman's Multi_AV and follow instructions to do
> all scans in Safe Mode. Please see the special Notes regarding using
> Multi_AV in Vista.
>
>
http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
>
http://tinyurl.com/yoeru3 - download link and more instructions
>
> You can also check to see if there are targeted removal steps for your
> malware here:
> Bleeping Computer removal how-to's -
>
http://www.bleepingcomputer.com/forums/forum55.html
>
> When all else fails, get guided help. Choose one of the specialty forums
> listed at the first link. Register and read its posting FAQ. You will
> generally be asked to:
>
> 1. Download and execute HiJack This! (HJT) -
>
http://www.trendsecure.com/portal/en-US/th.../HJTInstall.exe
>
> 2. Disable Notepad's word wrap - In Notepad.exe; Format --> uncheck; "Word
> wrap"
>
> 3. Download/run Deckard's System Scanner -
>
http://www.techsupportforum.com/sectools/Deckard/dss.exe
>
> 4. Save the scan results (Main.txt and Extra.txt)
>
> 5. And then post the contents of Main.txt and Extra.txt in your post at the
> forum you chose. DO NOT POST LOGS IN THE MS NEWSGROUPS.
>
> Not all tools used will work in Vista and you will need to run them
> elevated. If you are unable to remove the infection by following the
> general steps, register at one of the HijackThis forums as suggested.
>
> Standard disclaimer: I can't see and test your computer myself, so these are
> just suggestions based on many years of being a professional computer tech;
> suggestions based on what you've written. You should not take my
> suggestions as a definitive diagnosis. If you can't do the work yourself
> (and there is no shame in admitting this isn't your cup of tea), take the
> machine to a professional computer repair shop (not your local equivalent
> of BigComputerStore/GeekSquad). Please be aware that not all local shops
> are skilled at removing malware and even if they are, your computer may be
> so infested that Windows will need to be clean-installed. If possible, have
> all your data backed up before you take the machine into a shop.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers
>
www.elephantboycomputers.com
> Don't Panic!
> </span>