Thanks, Jesper. I did in fact talk to the computer manufacturer, and was told
to try turning off all startup items (except for anti-virus and -spyware
software) to see how things went. I do suspect that one of my startup items
is causing some trouble so I'll watch what happens for awhile.
"Jesper" wrote:
<span style="color:blue">
> Your methodology is very sound, but it is highly unlikely that a Defender
> update could keep your computer from starting. It is particularly unlikely if
> the computer starts under battery power, but not when you use a power cord.
> Try both a few times to make sure that is really the problem. If it is you
> probably have a defective power cord. If you have another one, try that. If
> not, talk to your OEM to see if you can get a new one.
>
> Generally speaking, for these types of problems, the first thing I would do
> is try to start in Safe Mode. That will disable almost all items that run on
> start up. To do that, hit the F8 menu when the computer boots and select
> "Safe Mode" from the Advanced Boot Options menu. If the computer comes up in
> safe mode then it is one of the startup items that is causing the problem. If
> it does not, the problem is likely to be hardware related, or it could be a
> malware infection that has dug very deep into the computer. In either case,
> you will probably need interactive troubleshooting.
>
> If the computer starts in Safe Mode, try to use System Restore to roll it
> back to a configuration that works. In the help window that pops up in safe
> mode, click "What is System Restore." Then click "Click to open System
> Restore" and use the wizard to roll it back to a date when you know the
> computer was working. If that works, something you installed between then and
> now broke it.
> ---
> Your question may already be answered in Windows Vista Security:
>
http://www.amazon.com/gp/product/047010155...rotectyourwi-20
>
>
> "Benzmum" wrote:
> <span style="color:green">
> > I installed the update for Defender KB915597 (Definition 1.29.8167.0) on the
> > 28th, and this morning my computer isn't starting properly: it's hanging just
> > before it starts to install my startup items, and I need to use the power
> > button to turn it off. I'm using Vista on a notebook, and I have read that if
> > my computer begins to behave oddly that I should look at the last thing I
> > installed. But I see that one can't uninstall this Defender update. I did
> > finally unplugged the DC power cord and started it on battery and it started
> > fine. Does this make sense to anyone, and has anyone else had problems with
> > this latest update?</span></span>