Guest PA Bear [MS MVP] Posted June 26, 2009 Share Posted June 26, 2009 [Crossposted to Vista General] Please read all three (3) sections of this reply. SECTION #1 Free unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 2 (SP2). This support for Windows Vista Service Pack 2 (SP2) is valid until November 26, 2009. Availability of chat or e-mail support differs depending on your geographic location. Go to http://support.microsoft.com/oas/default.a...14&gprid=582034 & select appropriate category (e.g., Installation). ============================================================ SECTION #2 C01A001D = STATUS_LOG_FULL Log space is exhausted. <QP> Generally, these errors can occur if the system files are corrupted. To make clear the current situation, I recommend downloading Windows Vista Service Pack 2] in Normal Mode and installing it in Clean Boot Mode. Please follow the steps below. Note: This SP2 installation can be affected by certain third party programs running in the background. If you are running any third party applications such as Spyblocker, Internet or web accelerators (programs designed to boost the speed of the Internet connection), security or anti-virus programs (McAfee, Norton, etc.), I recommend we temporarily disable or shut them down during our troubleshooting process. Please be sure to enable them again when the update process has been completed. Step 1: Download Windows Vista Service Pack 2 Standalone Installer =================================================== 1. Download Windows Vista SP2 from the link below according to your System Type: ....Windows Vista Service Pack 2 - Five Language Standalone for x32-based systems (Size: 348.3 MB) http://www.microsoft.com/downloads/details...12-a5c3199ea2b3 ....Windows Vista Service Pack 2 - Five Language Standalone for x64-based systems (Size: 577.4MB) http://download.microsoft.com/download/8/3...0-X64-wave0.exe 2. Save the download to your desktop, do not Run it! Step 2: Install Windows Vista SP2 in Clean Boot mode ======================================== Please disable all startup items and third party services when booting to avoid conflict when installing Vista SP1: 1. Click "Start", type: MSCONFIG in the search box and press Enter. Note: Please click "Continue" if the "User Account Control" window pops up. 2. Click "Services", check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray). 3. Click "Startup", click "Disable All" and click "OK". Note: Temporarily disabling the Startup Group only prevents the startup programs from loading at startup. This shouldn't affect the system or other programs. We can manually run these programs later. Go ahead and reboot your system when prompted as you are exiting MsConfig. 4. After rebooting, right-click on the downloaded Windows Vista Service Pack 2 Standalone Installer, select "Run as Administrator" (if necessary) and follow the instructions to install Windows Vista SP2. To restore the computer to use a Normal Startup, repeat step 1 above. Then click "Normal Startup" on the General tab, click "OK", and then restart the computer. </QP> Modified from original MS Support source as quoted in http://social.technet.microsoft.com/forums...4-fb58c5da5ad0/ ============================================================ SECTION #3 How to troubleshoot Windows Vista and Windows Server 2008 service pack installation issues http://support.microsoft.com/kb/947366 Error message when you try to install Windows Vista Service Pack 2 or Windows Server 2008 Service Pack 2: "An internal error occurred while installing the service pack": http://support.microsoft.com/kb/967818 Installation Tips: • Your computer will restart several times during the installation process: Make certain you've saved your work and closed all open applications before beginning the install. • Disable (1) your anti-virus application, (2) any real-time system protections afforded by any anti-spyware applications (except Defender), & (3) your third-party firewall (if any) and then (4) enable the Windows Firewall _before installing or uninstalling_ Vista SP2. • The installation process can take an hour or more: If you're installing SP2 on a portable computer, make sure that you plug-in the power cord and have the battery inserted into its bay. • Vista SP1 is a prerequisite for installing SP2. If you use Windows Update or the Automatic Update feature in Windows Vista, you will not be offered the option to install SP2 until you first install SP1. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 Pud wrote:<span style="color:blue"> > Apologies if this has been raised and answered before but I have Google'd > it > and there does not appear to be a definitive answer. > > After installing Service Pack on Windows Vista Home Premium and after the > machine reboots I get the following 'stuck' message: > > !! 0xc01a001d !! 28459/93831 (RegistryMachineCOMPONENTSDerivedData...) > > and it never changes. > > Have had to use 'System Restore' to get back to a working machine (pre > Service Pack). > > How can I get the Service Pack installed?</span> Quote Link to comment Share on other sites More sharing options...
Guest Pud Posted June 26, 2009 Share Posted June 26, 2009 Thank you for your answer PA Bear. It would have helped you had I got my Service Pack numbers right. I got myself a bit confused between Vista and XP SP numbers obviously. To clarify, the machine has Vista Home Premium without Service Pack. I have been trying to get SP1 installed and get the error message. Am I right in assuming your answer holds for both SP1 and SP2 installs? Thanks "PA Bear [MS MVP]" wrote: <span style="color:blue"> > [Crossposted to Vista General] > > Please read all three (3) sections of this reply. > > SECTION #1 > > Free unlimited installation and compatibility support is available for > Windows Vista, but only for Service Pack 2 (SP2). This support for Windows > Vista Service Pack 2 (SP2) is valid until November 26, 2009. Availability of > chat or e-mail support differs depending on your geographic location. Go to > http://support.microsoft.com/oas/default.a...14&gprid=582034 & > select appropriate category (e.g., Installation). > > ============================================================ > > SECTION #2 > > C01A001D = STATUS_LOG_FULL > Log space is exhausted. > > <QP> > Generally, these errors can occur if the system files are corrupted. > > To make clear the current situation, I recommend downloading Windows Vista > Service Pack 2] in Normal Mode and installing it in Clean Boot Mode. Please > follow the steps below. > > Note: This SP2 installation can be affected by certain third party programs > running in the background. If you are running any third party applications > such as Spyblocker, Internet or web accelerators (programs designed to boost > the speed of the Internet connection), security or anti-virus programs > (McAfee, Norton, etc.), I recommend we temporarily disable or shut them down > during our troubleshooting process. Please be sure to enable them again when > the update process has been completed. > > Step 1: Download Windows Vista Service Pack 2 Standalone Installer > =================================================== > 1. Download Windows Vista SP2 from the link below according to your System > Type: > > ....Windows Vista Service Pack 2 - Five Language Standalone for x32-based > systems (Size: 348.3 MB) > http://www.microsoft.com/downloads/details...12-a5c3199ea2b3 > > ....Windows Vista Service Pack 2 - Five Language Standalone for x64-based > systems (Size: 577.4MB) > http://download.microsoft.com/download/8/3...0-X64-wave0.exe > > 2. Save the download to your desktop, do not Run it! > > Step 2: Install Windows Vista SP2 in Clean Boot mode > ======================================== > Please disable all startup items and third party services when booting to > avoid conflict when installing Vista SP1: > > 1. Click "Start", type: MSCONFIG in the search box and press Enter. > > Note: Please click "Continue" if the "User Account Control" window pops up. > > 2. Click "Services", check the "Hide All Microsoft Services" box and click > "Disable All" (if it is not gray). > 3. Click "Startup", click "Disable All" and click "OK". > > Note: Temporarily disabling the Startup Group only prevents the startup > programs from loading at startup. This shouldn't affect the system or other > programs. We can manually run these programs later. Go ahead and reboot your > system when prompted as you are exiting MsConfig. > > 4. After rebooting, right-click on the downloaded Windows Vista Service Pack > 2 Standalone Installer, select "Run as Administrator" (if necessary) and > follow the instructions to install Windows Vista SP2. > > To restore the computer to use a Normal Startup, repeat step 1 above. Then > click "Normal Startup" on the General tab, click "OK", and then restart the > computer. > </QP> > Modified from original MS Support source as quoted in > http://social.technet.microsoft.com/forums...4-fb58c5da5ad0/ > > > ============================================================ > > SECTION #3 > > How to troubleshoot Windows Vista and Windows Server 2008 service pack > installation issues > http://support.microsoft.com/kb/947366 > > Error message when you try to install Windows Vista Service Pack 2 or > Windows Server 2008 Service Pack 2: "An internal error occurred while > installing the service pack": > http://support.microsoft.com/kb/967818 > > Installation Tips: > > • Your computer will restart several times during the installation process: > Make certain you've saved your work and closed all open applications before > beginning the install. > > • Disable (1) your anti-virus application, (2) any real-time system > protections afforded by any anti-spyware applications (except Defender), & > (3) your third-party firewall (if any) and then (4) enable the Windows > Firewall _before installing or uninstalling_ Vista SP2. > > • The installation process can take an hour or more: If you're installing > SP2 on a portable computer, make sure that you plug-in the power cord and > have the battery inserted into its bay. > > • Vista SP1 is a prerequisite for installing SP2. If you use Windows Update > or the Automatic Update feature in Windows Vista, you will not be offered > the option to install SP2 until you first install SP1. > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Client - since 2002 > > > Pud wrote:<span style="color:green"> > > Apologies if this has been raised and answered before but I have Google'd > > it > > and there does not appear to be a definitive answer. > > > > After installing Service Pack on Windows Vista Home Premium and after the > > machine reboots I get the following 'stuck' message: > > > > !! 0xc01a001d !! 28459/93831 (RegistryMachineCOMPONENTSDerivedData...) > > > > and it never changes. > > > > Have had to use 'System Restore' to get back to a working machine (pre > > Service Pack). > > > > How can I get the Service Pack installed?</span> > > </span> Quote Link to comment Share on other sites More sharing options...
Guest PA Bear [MS MVP] Posted June 27, 2009 Share Posted June 27, 2009 The no-charge support link (http://support.microsoft.com/oas/default.a...14&gprid=582034) is for SP2 now but try it anyway since SP1 is a requirement for installing SP2. The download links for SP1 are different, of course: Vista SP1 Five Language Standalone for 32-bit http://www.microsoft.com/downloads/details...c9-cb3d06d12674 Vista SP1 Five Language Standalone for 64-bit http://www.microsoft.com/downloads/details...8b-d71eda5ec07c -- ~PA Bear Pud wrote:<span style="color:blue"> > Thank you for your answer PA Bear. It would have helped you had I got my > Service Pack numbers right. I got myself a bit confused between Vista and > XP SP numbers obviously. > > To clarify, the machine has Vista Home Premium without Service Pack. I > have > been trying to get SP1 installed and get the error message. > > Am I right in assuming your answer holds for both SP1 and SP2 installs? > > Thanks > > "PA Bear [MS MVP]" wrote:<span style="color:green"> >> [Crossposted to Vista General] >> >> Please read all three (3) sections of this reply. >> >> SECTION #1 >> >> Free unlimited installation and compatibility support is available for >> Windows Vista, but only for Service Pack 2 (SP2). This support for >> Windows >> Vista Service Pack 2 (SP2) is valid until November 26, 2009. Availability >> of chat or e-mail support differs depending on your geographic location. >> Go to >> http://support.microsoft.com/oas/default.a...14&gprid=582034 & >> select appropriate category (e.g., Installation). >> >> ============================================================ >> >> SECTION #2 >> >> C01A001D = STATUS_LOG_FULL >> Log space is exhausted. >> >> <QP> >> Generally, these errors can occur if the system files are corrupted. >> >> To make clear the current situation, I recommend downloading Windows >> Vista >> Service Pack 2] in Normal Mode and installing it in Clean Boot Mode. >> Please >> follow the steps below. >> >> Note: This SP2 installation can be affected by certain third party >> programs >> running in the background. If you are running any third party >> applications >> such as Spyblocker, Internet or web accelerators (programs designed to >> boost the speed of the Internet connection), security or anti-virus >> programs (McAfee, Norton, etc.), I recommend we temporarily disable or >> shut them down during our troubleshooting process. Please be sure to >> enable them again when the update process has been completed. >> >> Step 1: Download Windows Vista Service Pack 2 Standalone Installer >> =================================================== >> 1. Download Windows Vista SP2 from the link below according to your >> System >> Type: >> >> ....Windows Vista Service Pack 2 - Five Language Standalone for x32-based >> systems (Size: 348.3 MB) >> http://www.microsoft.com/downloads/details...12-a5c3199ea2b3 >> >> ....Windows Vista Service Pack 2 - Five Language Standalone for x64-based >> systems (Size: 577.4MB) >> http://download.microsoft.com/download/8/3...0-X64-wave0.exe >> >> 2. Save the download to your desktop, do not Run it! >> >> Step 2: Install Windows Vista SP2 in Clean Boot mode >> ======================================== >> Please disable all startup items and third party services when booting to >> avoid conflict when installing Vista SP1: >> >> 1. Click "Start", type: MSCONFIG in the search box and press Enter. >> >> Note: Please click "Continue" if the "User Account Control" window pops >> up. >> >> 2. Click "Services", check the "Hide All Microsoft Services" box and >> click >> "Disable All" (if it is not gray). >> 3. Click "Startup", click "Disable All" and click "OK". >> >> Note: Temporarily disabling the Startup Group only prevents the startup >> programs from loading at startup. This shouldn't affect the system or >> other >> programs. We can manually run these programs later. Go ahead and reboot >> your system when prompted as you are exiting MsConfig. >> >> 4. After rebooting, right-click on the downloaded Windows Vista Service >> Pack 2 Standalone Installer, select "Run as Administrator" (if necessary) >> and follow the instructions to install Windows Vista SP2. >> >> To restore the computer to use a Normal Startup, repeat step 1 above. >> Then >> click "Normal Startup" on the General tab, click "OK", and then restart >> the >> computer. >> </QP> >> Modified from original MS Support source as quoted in >> http://social.technet.microsoft.com/forums...4-fb58c5da5ad0/ >> >> >> ============================================================ >> >> SECTION #3 >> >> How to troubleshoot Windows Vista and Windows Server 2008 service pack >> installation issues >> http://support.microsoft.com/kb/947366 >> >> Error message when you try to install Windows Vista Service Pack 2 or >> Windows Server 2008 Service Pack 2: "An internal error occurred while >> installing the service pack": >> http://support.microsoft.com/kb/967818 >> >> Installation Tips: >> >> • Your computer will restart several times during the installation >> process: >> Make certain you've saved your work and closed all open applications >> before >> beginning the install. >> >> • Disable (1) your anti-virus application, (2) any real-time system >> protections afforded by any anti-spyware applications (except Defender), >> & >> (3) your third-party firewall (if any) and then (4) enable the Windows >> Firewall _before installing or uninstalling_ Vista SP2. >> >> • The installation process can take an hour or more: If you're installing >> SP2 on a portable computer, make sure that you plug-in the power cord and >> have the battery inserted into its bay. >> >> • Vista SP1 is a prerequisite for installing SP2. If you use Windows >> Update >> or the Automatic Update feature in Windows Vista, you will not be offered >> the option to install SP2 until you first install SP1. >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Client - since 2002 >> >> >> Pud wrote:<span style="color:darkred"> >>> Apologies if this has been raised and answered before but I have >>> Google'd >>> it >>> and there does not appear to be a definitive answer. >>> >>> After installing Service Pack on Windows Vista Home Premium and after >>> the >>> machine reboots I get the following 'stuck' message: >>> >>> !! 0xc01a001d !! 28459/93831 >>> (RegistryMachineCOMPONENTSDerivedData...) >>> >>> and it never changes. >>> >>> Have had to use 'System Restore' to get back to a working machine (pre >>> Service Pack). >>> >>> How can I get the Service Pack installed? </span></span></span> Quote Link to comment Share on other sites More sharing options...
Guest Parrott Posted June 29, 2009 Share Posted June 29, 2009 "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message news:u9eWo9p9JHA.3964@TK2MSFTNGP04.phx.gbl...<span style="color:blue"> > [Crossposted to Vista General] > > Please read all three (3) sections of this reply. > > SECTION #1 > > Free unlimited installation and compatibility support is available for > Windows Vista, but only for Service Pack 2 (SP2). This support for Windows > Vista Service Pack 2 (SP2) is valid until November 26, 2009. Availability > of > chat or e-mail support differs depending on your geographic location. Go > to > http://support.microsoft.com/oas/default.a...14&gprid=582034 & > select appropriate category (e.g., Installation). > > ============================================================ > > SECTION #2 > > C01A001D = STATUS_LOG_FULL > Log space is exhausted. > > <QP> > Generally, these errors can occur if the system files are corrupted. > > To make clear the current situation, I recommend downloading Windows Vista > Service Pack 2] in Normal Mode and installing it in Clean Boot Mode. > Please > follow the steps below. > > Note: This SP2 installation can be affected by certain third party > programs > running in the background. If you are running any third party applications > such as Spyblocker, Internet or web accelerators (programs designed to > boost > the speed of the Internet connection), security or anti-virus programs > (McAfee, Norton, etc.), I recommend we temporarily disable or shut them > down > during our troubleshooting process. Please be sure to enable them again > when > the update process has been completed. > > Step 1: Download Windows Vista Service Pack 2 Standalone Installer > =================================================== > 1. Download Windows Vista SP2 from the link below according to your System > Type: > > ...Windows Vista Service Pack 2 - Five Language Standalone for x32-based > systems (Size: 348.3 MB) > http://www.microsoft.com/downloads/details...12-a5c3199ea2b3 > > ...Windows Vista Service Pack 2 - Five Language Standalone for x64-based > systems (Size: 577.4MB) > http://download.microsoft.com/download/8/3...0-X64-wave0.exe > > 2. Save the download to your desktop, do not Run it! > > Step 2: Install Windows Vista SP2 in Clean Boot mode > ======================================== > Please disable all startup items and third party services when booting to > avoid conflict when installing Vista SP1: > > 1. Click "Start", type: MSCONFIG in the search box and press Enter. > > Note: Please click "Continue" if the "User Account Control" window pops > up. > > 2. Click "Services", check the "Hide All Microsoft Services" box and click > "Disable All" (if it is not gray). > 3. Click "Startup", click "Disable All" and click "OK". > > Note: Temporarily disabling the Startup Group only prevents the startup > programs from loading at startup. This shouldn't affect the system or > other > programs. We can manually run these programs later. Go ahead and reboot > your > system when prompted as you are exiting MsConfig. > > 4. After rebooting, right-click on the downloaded Windows Vista Service > Pack > 2 Standalone Installer, select "Run as Administrator" (if necessary) and > follow the instructions to install Windows Vista SP2. > > To restore the computer to use a Normal Startup, repeat step 1 above. Then > click "Normal Startup" on the General tab, click "OK", and then restart > the > computer. > </QP> > Modified from original MS Support source as quoted in > http://social.technet.microsoft.com/forums...4-fb58c5da5ad0/ > ></span> Running Vista Ultimate and have new updates to install SP1 here. I already d/loaded SP1 / SP 2 manually so am asking this; which is better to do; let the update automatically install or do it like above? Don't want to mess anything up with the installation of SP1 / SP2. Thanks for your help God Bless... :-) Quote Link to comment Share on other sites More sharing options...
Guest PA Bear [MS MVP] Posted June 29, 2009 Share Posted June 29, 2009 Please begin a new thread to ask your questions. Thank you. -- ~PA Bear "Jesus saves but Moses invests" Parrott wrote: <snip><span style="color:blue"> > Running Vista Ultimate and have new updates to install SP1 here. I already > d/loaded SP1 / SP 2 manually so am asking this; which is better to do; let > the update automatically install or do it like above? > Don't want to mess anything up with the installation of SP1 / SP2. </span> Quote Link to comment Share on other sites More sharing options...
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