Q
QTBAdmin
Guest
In our domain we have a group called Remote-Helpers set up for remote assistance. Some computers allow me to connect via Remote Assistance with my personal account (which is a member of the group "Remote-Helpers", others give me a "permission denied" error. If I log in as a domain admin on my computer, I'm able to connect to any computer via Remote Assistance. I have used group policy to enable the remote assistance setting and set the "remote-helpers" as a helper.
The group policy is taking affect as some Internet Explorer settings are changed. These are on the same GP that i'm using to modify these RA settings.
Still, I tried forcing a GPUpdate and also leaving and rejoining the network but it seems these still are not working.
I had another computer that I had the same issue with, and i re-installed windows and it started working, but I can't do that to most computers in production.
Continue reading...
The group policy is taking affect as some Internet Explorer settings are changed. These are on the same GP that i'm using to modify these RA settings.
Still, I tried forcing a GPUpdate and also leaving and rejoining the network but it seems these still are not working.
I had another computer that I had the same issue with, and i re-installed windows and it started working, but I can't do that to most computers in production.
Continue reading...
