Security Center and Norton 2008

G

gabe

Guest
I just updated Norton 2007 and installed Norton 2008, now Security Center

notifies me that I don't have anti-virus protection, but norton appears to be

operating correctly?

Norton also recommends turning off windows firewall? is this appropriate

 
V

VicTek

Guest
> I just updated Norton 2007 and installed Norton 2008, now Security Center<span style="color:blue">

> notifies me that I don't have anti-virus protection, but norton appears to

> be

> operating correctly?

>

> Norton also recommends turning off windows firewall? is this appropriate

></span>

If you're talking about Norton Internet Security 2008 then yes, it's

appropriate to turn off the windows firewall since NIS has it's own

firewall. When the data in the Security Center is incorrect the fix is to

rebuild the repository. If you do a google search of Microsoft NG's you

will find simple instructions. Basically, you turn off a service and rename

the repository folder so the OS will recreate it.

 
K

Ken Blake, MVP

Guest
On Thu, 14 Feb 2008 07:28:02 -0800, gabe

<gabe@discussions.microsoft.com> wrote:

<span style="color:blue">

> I just updated Norton 2007 and installed Norton 2008, now Security Center

> notifies me that I don't have anti-virus protection, but norton appears to be

> operating correctly?

>

> Norton also recommends turning off windows firewall? is this appropriate</span>

Don't run two firewalls. You achieve no extra protection, you incur

the extra overhead of running two firewalls, and you run the risk

(probably small, but not zero) of conflicts between them.

See http://www.microsoft.com/athome/security/p...t/firewall.mspx

which includes the following:

"Q. Should I use both the built-in firewall and a software firewall

from a different company on my Windows XP computer?

"A. No. Running multiple software firewalls is unnecessary for typical

home computers, home networking, and small-business networking

scenarios. Using two firewalls on the same connection could cause

issues with connectivity to the Internet or other unexpected behavior.

One firewall, whether it is the Windows XP Internet Connection

Firewall or a different software firewall, can provide substantial

protection for your computer."

So choose one or the other, not both. Personally, I recommend keeping

the Windows firewall, and uninstalling the Norton one, as well as

everything else Norton. In my view, Norton is the worst security

software on the market.

--

Ken Blake, Microsoft MVP - Windows Desktop Experience

Please Reply to the Newsgroup

 
C

Charlie42

Guest
"VicTek" <Victek@invalid.invalid> wrote:

<span style="color:blue">

> Basically, you turn off a service and rename

> the repository folder so the OS will recreate it. </span>

Here's the details: In a command prompt window, type:

net stop winmgmt /y

ren %windir%\system32\wbem\repository %windir%\system32\wbem\repository.old

(make sure there is a space between the two paths)

Then restart.

Charlie42

 
M

Mejannes

Guest
Hi Charlie,

I did what you specified down/up here.

Security center does shut down, but the next line:

ren %windir%\system32\wbem\repository %windir%\system32\wbem\repository.old

doesnt work for me windows says that the syntax is incorrect, and yes I did

make sure that there are spaces between the two paths

Hope you can help me.

I have windows vista home premium, and Norton Internet Security 2008.

Greets,

Mejannes

"Charlie42" wrote:

<span style="color:blue">

> "VicTek" <Victek@invalid.invalid> wrote:

> <span style="color:green">

> > Basically, you turn off a service and rename

> > the repository folder so the OS will recreate it. </span>

>

> Here's the details: In a command prompt window, type:

>

> net stop winmgmt /y

>

> ren %windir%system32wbemrepository %windir%system32wbemrepository.old

> (make sure there is a space between the two paths)

>

> Then restart.

>

> Charlie42</span>

 
C

Charlie42

Guest
"Mejannes" <Mejannes@discussions.microsoft.com> wrote:

<span style="color:blue">

> I did what you specified down/up here.

> Security center does shut down, but the next line:

>

> ren %windir%system32wbemrepository

> %windir%system32wbemrepository.old

>

> doesnt work for me windows says that the syntax is incorrect, and yes I

> did

> make sure that there are spaces between the two paths</span>

Try this instead, run as administrator, remember to stop the winmgmt service

first:

cd\windows\system32\wbem

ren repository repository.old

Charlie42

 
M

Mejannes

Guest
Tried this but when i enter:

ren repository repository.old

it says acces denied, do you have any idea how this is possible, and whta to

do about it?

I was also wondering if reinstalling could do the trick?

Thanks for you help so far!

Greetz,

Mejannes

"Charlie42" wrote:

<span style="color:blue">

> "Mejannes" <Mejannes@discussions.microsoft.com> wrote:

> <span style="color:green">

> > I did what you specified down/up here.

> > Security center does shut down, but the next line:

> >

> > ren %windir%system32wbemrepository

> > %windir%system32wbemrepository.old

> >

> > doesnt work for me windows says that the syntax is incorrect, and yes I

> > did

> > make sure that there are spaces between the two paths</span>

>

> Try this instead, run as administrator, remember to stop the winmgmt service

> first:

>

> cdwindowssystem32wbem

>

> ren repository repository.old

>

> Charlie42

> </span>

 
C

Charlie42

Guest
"Mejannes" <Mejannes@discussions.microsoft.com> wrote:

<span style="color:blue">

> Tried this but when i enter:

>

> ren repository repository.old

>

> it says acces denied, do you have any idea how this is possible, and

> what to do about it?</span>

Are you sure you are running the command prompt as administrator? Go to

Start Menu > All Programs > Accessories, then right-click Command Prompt and

select Run as Administrator. It does not matter what type of user account

you have, you still have to do this.

<span style="color:blue">

> I was also wondering if reinstalling could do the trick?</span>

Could be, but the basic problem here is the WMI repository - the same error

may reoccur after reinstalling. Also, removing Norton is a pretty tedious

affair, you will have to run Symantec's uninstallation tool 2 - 3 times with

reboots in between in order to rid your computer completely of the software,

then reinstall.

Charlie42

 
M

Mejannes

Guest
Well i did run as administrator but it didnt take,

so tried it again and managed to get it running under administrator.

I shut down security center

net stop winmgmt /y

Typed

cd\windows\system32\wbem

and

ren repository repository.old

which worked, but think i made a mistake after that, cause i turned on the

security center instead of restarting the pc.

Now NIS is still not being accepted by windows security center, and i cant

do the procedure again cause now it says that 'a duplicate file already

exists, or the file cannot be found.'

"Charlie42" wrote:

<span style="color:blue">

> "Mejannes" <Mejannes@discussions.microsoft.com> wrote:

> <span style="color:green">

> > Tried this but when i enter:

> >

> > ren repository repository.old

> >

> > it says acces denied, do you have any idea how this is possible, and

> > what to do about it?</span>

>

> Are you sure you are running the command prompt as administrator? Go to

> Start Menu > All Programs > Accessories, then right-click Command Prompt and

> select Run as Administrator. It does not matter what type of user account

> you have, you still have to do this.

> <span style="color:green">

> > I was also wondering if reinstalling could do the trick?</span>

>

> Could be, but the basic problem here is the WMI repository - the same error

> may reoccur after reinstalling. Also, removing Norton is a pretty tedious

> affair, you will have to run Symantec's uninstallation tool 2 - 3 times with

> reboots in between in order to rid your computer completely of the software,

> then reinstall.

>

> Charlie42

>

> </span>

 
M

Mejannes

Guest
I did that, but still no change!?

"Charlie42" wrote:

<span style="color:blue">

> "Mejannes" <Mejannes@discussions.microsoft.com> wrote:

> <span style="color:green">

> > which worked, but think i made a mistake after that, cause i turned on the

> > security center instead of restarting the pc.

> >

> > Now NIS is still not being accepted by windows security center, and i cant

> > do the procedure again cause now it says that 'a duplicate file already

> > exists, or the file cannot be found.'</span>

>

> You are getting this error message because you changed the name of the

> repository folder, which is exactly what you set out to do.

>

> Now it is time to restart the computer. The WMI repository will then be

> rebuilt in it's correct folder, and the Security Center should monitor your

> security software.

>

> Charlie42

> </span>

 
C

Charlie42

Guest
"Mejannes" <Mejannes@discussions.microsoft.com> wrote:

<span style="color:blue">

> which worked, but think i made a mistake after that, cause i turned on the

> security center instead of restarting the pc.

>

> Now NIS is still not being accepted by windows security center, and i cant

> do the procedure again cause now it says that 'a duplicate file already

> exists, or the file cannot be found.'</span>

You are getting this error message because you changed the name of the

repository folder, which is exactly what you set out to do.

Now it is time to restart the computer. The WMI repository will then be

rebuilt in it's correct folder, and the Security Center should monitor your

security software.

Charlie42

 
M

Mejannes

Guest
Ok i am sorry but now i am confused. As I dont know all that much about

computers or vista,.

I did, running in administor:

winmgmt /salvagerepository

and I get the message "file is consistent". I restarted the computer.

Then you write about the other method, which one do you refer to:

1) net stop winmgmt /y

ren %windir%\system32\wbem\repository %windir%\system32\wbem\repository.old

(make sure there is a space between the two paths)

(( cant run this cause pc says syntax is incorrect))

2) cd\windows\system32\wbem

ren repository repository.old

3) found this one somewhere else on the net

cd wbem

net stop winmgmt

rmdir /s /q repository

net start winmgmt

sorry for the inconvience

<span style="color:blue">

>

> Try the other method. Again, make sure you run the command prompt as

> administrator:

>

> winmgmt /salvagerepository

>

> Then restart.

>

> Charlie42

>

> </span>

 
C

Charlie42

Guest
"Mejannes" <Mejannes@discussions.microsoft.com> wrote:

<span style="color:blue">

>I did that, but still no change!?</span>

Try the other method. Again, make sure you run the command prompt as

administrator:

winmgmt /salvagerepository

Then restart.

Charlie42

 
C

Charlie42

Guest
"Mejannes" <Mejannes@discussions.microsoft.com> wrote:

<span style="color:blue">

> I did, running in administor:

>

> winmgmt /salvagerepository

>

> and I get the message "file is consistent". I restarted the computer.</span>

This means the salvage procedure, unfortunately, will not solve your

problem.

<span style="color:blue">

> Then you write about the other method, which one do you refer to:</span>

I was refering to the above method.

<span style="color:blue">

> 3) found this one somewhere else on the net

>

> cd wbem

> net stop winmgmt

> rmdir /s /q repository

> net start winmgmt</span>

This is just a variation on what you have already tried, running these

commands now will not make a difference.

It seems to me you are left with the uninstall-reinstall alternative. Run

Symantec's removal tool three times, reboot after each run. Before the third

reboot, force a repository rebuild again (remember to run as admin):

net stop winmgmt /y

cd\system32\wbem\

rd /s /q repository.old

ren repository repository.old

Norton Removal Tool:

http://service1.symantec.com/Support/tsgen...005033108162039

If you still experience issues after this, please top post (start a new

thread) in this newsgroup for more exposure.

Charlie42

 
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