Signed Exe is being blocked by Vista

[geekgrrl]

I have a digitally signed program that is being blocked when run on a

particular Vista Home Premium machine. The same program runs fine on

other machines, it's just this one machine. Each time the user tries

to run the program they get the "Open File - Security Warning" message

dialog. The Publisher is listed (so it's not unknown).

The problem us that because Vista is seeing the program as "bad", it

runs in a lower priv level than is needed to run the program (i.e.

access to reg keys and profile information) and the program does not

work,

How do I get this program off the "bad list", or get the Publisher

back on the trusted list?

 

[Brandon.HK]

Hello,

May be your autivirus program blocked it, u can check it or remove the bad

list from the antivirus program.

Brgds/Brandon Chau

"geekgrrl" wrote:

<span style="color:blue">

> I have a digitally signed program that is being blocked when run on a

> particular Vista Home Premium machine. The same program runs fine on

> other machines, it's just this one machine. Each time the user tries

> to run the program they get the "Open File - Security Warning" message

> dialog. The Publisher is listed (so it's not unknown).

>

> The problem us that because Vista is seeing the program as "bad", it

> runs in a lower priv level than is needed to run the program (i.e.

> access to reg keys and profile information) and the program does not

> work,

>

> How do I get this program off the "bad list", or get the Publisher

> back on the trusted list?

> </span>

 

[geekgrrl]

On May 18, 12:34 am, Brandon.HK <Brando...@discussions.microsoft.com>

wrote:<span style="color:blue">

> Hello,

>

> May be your autivirus program blocked it, u can check it or remove the bad

> list from the antivirus program.

>

> Brgds/Brandon Chau

>

>

>

> "geekgrrl" wrote:<span style="color:green">

> > I have a digitally signed program that is being blocked when run on a

> > particular Vista Home Premium machine.  The same program runs fine on

> > other machines, it's just this one machine.  Each time the user tries

> > to run the program they get the "Open File - Security Warning" message

> > dialog.  The Publisher is listed (so it's not unknown).</span>

><span style="color:green">

> > The problem us that because Vista is seeing the program as "bad", it

> > runs in a lower priv level than is needed to run the program (i.e.

> > access to reg keys and profile information) and the program does not

> > work,</span>

><span style="color:green">

> > How do I get this program off the "bad list", or get the Publisher

> > back on the trusted list?- Hide quoted text -</span>

>

> - Show quoted text -</span>

Thanks for the response, we have already checked this - the program is

not listed in spyware, a/v, firewall.

 

[geekgrrl]

I thought I would update on this issue.

Our application has been updated to include a proper UAC manifest

(asInvoker) for Vista, as well as the digital signature, which it

already had. These changes did not fix the Open File - Security

Warning prompt that our client gets when trying to run the

application.

We renamed the folder the application is installed in, as well as the

application itself and still the warning appears.

We had the client turn of UAC and the prompt still appeared.

We also had the client export his registry as text. In his registry

we found a VirtualStore key under HKEY_USERS\<user id>\Clasees\Software

\Machine\VirtualStore\<company>\<product>. Deleting this key made no

difference,