T-Mobile to cut 5% of workforce, close seven call centers

DaMan

Active Member
Joined
Nov 17, 2003
Location
South of Nowhere
<center><a href="http://www.bgr.com/2012/03/23/t-mobile-to-cut-5-of-workforce-close-seven-call-centers"><img class="size-large wp-image-128209 aligncenter" title="T-Mobile-HQ" src="http://www-bgr-com.vimg.net/wp-content/uploads/2012/02/T-Mobile-HQ-645x483.jpg" alt="" width="645" height="483" /></a></center>
T-Mobile is looking to restructure the company and in doing so, it will cut 5% of its workforce and closing seven call centers over the next three months, <em>The Wall Street Journal</em> reports. The carrier said the job cuts were necessary and will help fund its planned $4 billon 4G LTE network. As both Verizon and AT&T continue to add subscribers, T-Mobile shed 1.7 million customers last year alone. “The customer base is less and the call volume is lower,” said Cara Walker, a spokeswoman for the carrier. “This is an effort to optimize our operations.” The spokeswoman declined to disclose how much T-Mobile expects to save annually by cutting approximately 1,800 jobs, however, instead commenting that further cuts wouldn’t impact the remaining 17 call centers, engineers, technicians or salespeople in T-Mobile’s retail locations.<span id="more-133067"></span>
<a href="http://online.wsj.com/article/SB10001424052702304636404577297922708697992.html?mod=rss_Technology">Read</a>
<img src="http://feeds.feedburner.com/~r/TheBoyGeniusReport/~4/vG1M6THBK7g" height="1" width="1"/>

Via BRG - Boy Genius Report
 
Back
Top