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unable to install driver for brother printer 5250 and hp 3055


Guest jiaomein

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Guest jiaomein

My Dell Optiplex 745 is one of the workstations using a coupleof network printers. We had to switch the printers to a different network server when the old server died. The Dell Optiplex connects to the network but asks for a printer driver to be installed. I have the disk but still unable to install Brother HL 5250DN and HP Laserjet 3055 printer drivers. Error is XCopyFile failed. Both Brother and Dell technicians have checked their end and said hardware is fine and that it is in fact the operating system software that is bad....I use XP Professional.....What is the problem and how do I fix it?

 

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