Virus Protection Scanning Problem

[John]

I cannot run a scan using my virus protection program, which is Trend Micro

PC-cillin Internet Security 14.

The scan problem message message I receive is:

PCCVScan has stopped working

A problem caused the program to stop working correctly. Windows will close

the program and notify you if a solution is available.

This scanning program has worked in the past.

Any suggestions/solutions?

--

John

 

[Malke]

John wrote:

<span style="color:blue">

> I cannot run a scan using my virus protection program, which is Trend

> Micro PC-cillin Internet Security 14.

>

> The scan problem message message I receive is:

>

> PCCVScan has stopped working

> A problem caused the program to stop working correctly. Windows will close

> the program and notify you if a solution is available.

>

> This scanning program has worked in the past.</span>

Trend-Micro Tech support - http://tinyurl.com/coym2

Malke

--

MS-MVP

Elephant Boy Computers - Don't Panic!

FAQ - http://www.elephantboycomputers.com/#FAQ

 

[Mick Murphy]

Uninstall the Program, then reinstall it.

--

Mick Murphy - Qld - Australia

"John" wrote:

<span style="color:blue">

> I cannot run a scan using my virus protection program, which is Trend Micro

> PC-cillin Internet Security 14.

>

> The scan problem message message I receive is:

>

> PCCVScan has stopped working

> A problem caused the program to stop working correctly. Windows will close

> the program and notify you if a solution is available.

>

> This scanning program has worked in the past.

>

> Any suggestions/solutions?

>

>

> --

> John</span>