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Hello! I bought a computer a few months ago which came with Windows 7 installed. I've have no problems with the computer at all until yesterday when after I played FlyFF for a few hours, "Windows 7, Build 7601, This copy of Windows is not genuine." But
it is, and every time I run MGADiag.exe the message goes away. The next time I play that game, though, the message comes up again after about an hour in game. It doesn't come up if I do anything else on the computer, even other online games. Anyone know what's
going on and how to fix this?
Here's the data that MGADiag.exe gives me when I run it, in case that helps.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: - -WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {39A9A19F-1B96-48D5-9A17-4F21564B91D8}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:UsersMeganAppDataLocalGoogleChromeApplicationchrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{39A9A19F-1B96-48D5-9A17-4F21564B91D8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey> - - - -7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-2337632307-3806996324-207112918</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire
5755G</Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.15</Version><SMBIOSVersion major="2" minor="7"/><Date>20111007000000.000000+000</Date></BIOS><HWID>07FB3007018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows® 7, HomePremium edition
Description: Windows Operating System - Windows® 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800006-02-1033-7601.0000-2872011
Installation ID: 016231084995112946432811891925893975178473571076284162
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7QJB7
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 5/25/2012 3:05:12 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:3:2012 14:55
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAEAAQABAAIAAQABAAAAAwABAAEA6GHsb1TsdgCuMeqnpv+oreLUpneK/upnLnM=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name<span> </span>OEMID Value<span> </span>OEMTableID Value
APIC<span> </span>ACRSYS<span> </span>ACRPRDCT
FACP<span> </span>ACRSYS<span> </span>ACRPRDCT
HPET<span> </span>ACRSYS<span> </span>ACRPRDCT
BOOT<span> </span>ACRSYS<span> </span>ACRPRDCT
MCFG<span> </span>ACRSYS<span> </span>ACRPRDCT
ASF!<span> </span>ACRSYS<span> </span>ACRPRDCT
SLIC<span> </span>ACRSYS<span> </span>ACRPRDCT
SSDT<span> </span>ACRSYS<span> </span>ACRPRDCT
ASPT<span> </span>ACRSYS<span> </span>ACRPRDCT
SSDT<span> </span>ACRSYS<span> </span>ACRPRDCT
SSDT<span> </span>ACRSYS<span> </span>ACRPRDCT
SSDT<span> </span>ACRSYS<span> </span>ACRPRDCT
Edit: I've also noticed that after playing a while, my laptop starts to heat up. I don't know if that's related, but I'm adding that now just in case since I've heard before that laptops are more prone to errors when they get hot.
View the thread
it is, and every time I run MGADiag.exe the message goes away. The next time I play that game, though, the message comes up again after about an hour in game. It doesn't come up if I do anything else on the computer, even other online games. Anyone know what's
going on and how to fix this?
Here's the data that MGADiag.exe gives me when I run it, in case that helps.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: - -WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {39A9A19F-1B96-48D5-9A17-4F21564B91D8}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:UsersMeganAppDataLocalGoogleChromeApplicationchrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{39A9A19F-1B96-48D5-9A17-4F21564B91D8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey> - - - -7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-2337632307-3806996324-207112918</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire
5755G</Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.15</Version><SMBIOSVersion major="2" minor="7"/><Date>20111007000000.000000+000</Date></BIOS><HWID>07FB3007018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows® 7, HomePremium edition
Description: Windows Operating System - Windows® 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800006-02-1033-7601.0000-2872011
Installation ID: 016231084995112946432811891925893975178473571076284162
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7QJB7
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 5/25/2012 3:05:12 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:3:2012 14:55
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAEAAQABAAIAAQABAAAAAwABAAEA6GHsb1TsdgCuMeqnpv+oreLUpneK/upnLnM=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name<span> </span>OEMID Value<span> </span>OEMTableID Value
APIC<span> </span>ACRSYS<span> </span>ACRPRDCT
FACP<span> </span>ACRSYS<span> </span>ACRPRDCT
HPET<span> </span>ACRSYS<span> </span>ACRPRDCT
BOOT<span> </span>ACRSYS<span> </span>ACRPRDCT
MCFG<span> </span>ACRSYS<span> </span>ACRPRDCT
ASF!<span> </span>ACRSYS<span> </span>ACRPRDCT
SLIC<span> </span>ACRSYS<span> </span>ACRPRDCT
SSDT<span> </span>ACRSYS<span> </span>ACRPRDCT
ASPT<span> </span>ACRSYS<span> </span>ACRPRDCT
SSDT<span> </span>ACRSYS<span> </span>ACRPRDCT
SSDT<span> </span>ACRSYS<span> </span>ACRPRDCT
SSDT<span> </span>ACRSYS<span> </span>ACRPRDCT
Edit: I've also noticed that after playing a while, my laptop starts to heat up. I don't know if that's related, but I'm adding that now just in case since I've heard before that laptops are more prone to errors when they get hot.
View the thread