Guest NewsBot Posted June 8, 2012 Share Posted June 8, 2012 New laptop 2 days old, after many MS autoupdates I get message to say Windows Prem Home is not genuine (error code 0xC004F059). If I go back to restore point then mesage disappears so definitely to do with one of the 50 or so updates. Other than trial & error to install one at as time deos anyone have an idea which update causes this? Output from MS Genuine Advantage Diagnostic Tool: Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: - -2QWT6-HCQXJ-9YQTR Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo= Windows Product ID: 00359-OEM-8992687-00007 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7601.2.00010300.1.0.003 ID: {4D1760AF-C776-4E2A-899C-51A6BDE56E10}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7601.win7sp1_rtm.101119-1850 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:Program Files (x86)Internet Exploreriexplore.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:Windowssystem32watwatadminsvc.exe[Hr = 0x80070003] File Mismatch: C:Windowssystem32watnpwatweb.dll[Hr = 0x80070003] File Mismatch: C:Windowssystem32watwatux.exe[Hr = 0x80070003] File Mismatch: C:Windowssystem32watwatweb.dll[Hr = 0x80070003] Other data--> Office Details: <GenuineResults><MachineData><UGUID>{4D1760AF-C776-4E2A-899C-51A6BDE56E10}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey> - - - -9YQTR</PKey><PID>00359-OEM-8992687-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-1207608172-1717822277-2225948981</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.</Manufacturer><Model>K53U </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>216</Version><SMBIOSVersion major="2" minor="7"/><Date>20110826000000.000000+000</Date></BIOS><HWID>033C3F07018400F2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>e{ioie</OEMID><OEMTableID>tUN_XUUQ</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows® 7, HomePremium edition Description: Windows Operating System - Windows® 7, OEM_SLP channel Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00359-00178-926-800007-02-1033-7600.0000-2092009 Installation ID: 094541293094821010374700758635733841093985163622189042 Processor Certificate URL: <a href="http://go.microsoft.com/fwlink/?LinkID=88338" target="_blank"> http://go.microsoft.com/fwlink/?LinkID=88338</a> Machine Certificate URL: <a href="http://go.microsoft.com/fwlink/?LinkID=88339" target="_blank"> http://go.microsoft.com/fwlink/?LinkID=88339</a> Use License URL: <a href="http://go.microsoft.com/fwlink/?LinkID=88341" target="_blank"> http://go.microsoft.com/fwlink/?LinkID=88341</a> Product Key Certificate URL: <a href="http://go.microsoft.com/fwlink/?LinkID=88340" target="_blank"> http://go.microsoft.com/fwlink/?LinkID=88340</a> Partial Product Key: 9YQTR License Status: Notification Notification Reason: 0xC004F059. Remaining Windows rearm count: 1 Trusted time: 08/06/2012 15:20:03 Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: N/A HealthStatus: 0x0000000000000000 Event Time Stamp: N/A ActiveX: Not Registered - 0x80040154 Admin Service: Not Registered - 0x80040154 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: MgAAAAEAAwABAAEAAAACAAAAAgABAAEAonZ6xRYj+qbMORAzmJJe7WI9+jqgNKYSUF4= OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: no, inconsistent OEMID or OEMTableID Windows marker version: N/A OEMID and OEMTableID Consistent: no BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC _ASUS_ Notebook FACP _ASUS_ Notebook HPET _ASUS_ Notebook MCFG _ASUS_ Notebook SSDT AMD POWERNOW SSDT AMD POWERNOW SLIC e{ioie tUN_XUUQ View the thread Quote Link to comment Share on other sites More sharing options...
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