Windows Security Center doesn't recognize CA Anti Virus

D

Dina

Guest
Running Vista Home Premium

CA Anti Virus 8.4.0.24

The security center warns me that I have no anti virus when clearly I do

(see above)

The security center will NOT turn on Windows Defender even after I have told

it to and it scaned for updates.

WHY?

 
I

Iain

Guest
Dina wrote:<span style="color:blue">

> Running Vista Home Premium

> CA Anti Virus 8.4.0.24

>

> The security center warns me that I have no anti virus when clearly I do

> (see above)

> The security center will NOT turn on Windows Defender even after I have told

> it to and it scaned for updates.

>

> WHY?</span>

Do you have CA Anti-Virus or CA Anti-Virus Plus?

 
M

munchie

Guest
On Oct 2, 3:23 pm, Dina <D...@discussions.microsoft.com> wrote:<span style="color:blue">

> Running Vista Home Premium

> CA Anti Virus 8.4.0.24

>

> The security center warns me that I have no anti virus when clearly I do

> (see above)

> The security center will NOT turn on Windows Defender even after I have told

> it to and it scaned for updates.

>

> WHY?</span>

I know this may seem like a dumb question, but do you have all the

latest updates (both program and definitions?) It's been my

experience in the past that either can cause Vista to think it's

unprotected. CA should register with Vista just fine--as it's listed

on Vista's official security page.

 
D

Dina

Guest
No plus

"Iain" wrote:

<span style="color:blue">

> Dina wrote:<span style="color:green">

> > Running Vista Home Premium

> > CA Anti Virus 8.4.0.24

> >

> > The security center warns me that I have no anti virus when clearly I do

> > (see above)

> > The security center will NOT turn on Windows Defender even after I have told

> > it to and it scaned for updates.

> >

> > WHY?</span>

>

> Do you have CA Anti-Virus or CA Anti-Virus Plus?

> </span>

 
D

Dina

Guest
Def's are up todate. i will try re-regestering again. I read that CA is one

of the few anti viruses that works with vista and is recommended by vista.

"munchie" wrote:

<span style="color:blue">

> On Oct 2, 3:23 pm, Dina <D...@discussions.microsoft.com> wrote:<span style="color:green">

> > Running Vista Home Premium

> > CA Anti Virus 8.4.0.24

> >

> > The security center warns me that I have no anti virus when clearly I do

> > (see above)

> > The security center will NOT turn on Windows Defender even after I have told

> > it to and it scaned for updates.

> >

> > WHY?</span>

>

> I know this may seem like a dumb question, but do you have all the

> latest updates (both program and definitions?) It's been my

> experience in the past that either can cause Vista to think it's

> unprotected. CA should register with Vista just fine--as it's listed

> on Vista's official security page.

>

> </span>

 
S

sunilchopra

Guest
ISSUE: Vista not recognising antivirus program and defender won't turn

on

SYMPTOMS Customer has installed Mcafee antivirus and also turned

on Windows defender but when he opens up windows Vista Security center

then security center is not detecting anitvirus and even windows

defender it says it is off

Soultion

Step 1 Goto safe mode (may be with networking) Click on Perl and in

start search box type in services.msc and then in menu right click on

services and click on "run as administrator"

Step 2. Double click on "Windows Management Instrumentation" and click

on STOP button and stop this service

Step 3 Goto c:\windows\system32\wbem\repository and rename the

repository folder

Step 4. Then goto "Windows Management Instrumentation" and click on

START button and start this service

Step 5 Restart the computer and issue will be resolved

--

sunilchopra

 
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