Windows Vista

[JaneDoe718]

I inserted fix it utilities 6 onto my laptop and it requested me to create a

back up disk but won't allow me to, it seems as if the laptop is frozen.HELP

ME PLEEEEZZZZZ !

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[Malke]

JaneDoe718 wrote:

<span style="color:blue">

> I inserted fix it utilities 6 onto my laptop and it requested me to create

> a back up disk but won't allow me to, it seems as if the laptop is

> frozen.HELP ME PLEEEEZZZZZ !</span>

You "inserted" it? What does this mean? You installed a program and now your

laptop isn't working?

Go into Safe Mode and do a System Restore to before you installed this

program. Get into Safe Mode by repeatedly tapping the F8 key as the

computer is starting up. Use your arrow key to select Safe Mode at the

menu.

Malke

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