WMPNetworkSvc & WinDefend Services fail to start

M

Mike

Guest
I get an error when I boot saying that WinDefend won't load. I checked the

logs and found that both WinDefend and WMPNetworkSvc both fail to start,

errors below:

WinDefend won't start: Error 2: The system cannot find the file specified

WMPNetworkSvc: Error 3: The system cannot find the path specified

Not sure if it's related, but my Security log has several Event 5038 errors:

File Name: \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys

Code integrity determined that the image hash of a file is not valid. The

file could be corrupt due to unauthorized modification or the invalid hash

could indicate a potential disk device error.

I'm NOT using OneCare.

Any thoughts on how to approach this one?

Thanks!

 
W

William Anderson

Guest
Hey there Mike,

Have you installed SP1 yet? If so, have you tried a rollback? I'm reading

on Neowin that it seemed to do the trick for some people.

"Mike" wrote:

<span style="color:blue">

> I get an error when I boot saying that WinDefend won't load. I checked the

> logs and found that both WinDefend and WMPNetworkSvc both fail to start,

> errors below:

>

> WinDefend won't start: Error 2: The system cannot find the file specified

> WMPNetworkSvc: Error 3: The system cannot find the path specified

>

> Not sure if it's related, but my Security log has several Event 5038 errors:

>

> File Name: DeviceHarddiskVolume2WindowsSystem32driverstcpip.sys

>

> Code integrity determined that the image hash of a file is not valid. The

> file could be corrupt due to unauthorized modification or the invalid hash

> could indicate a potential disk device error.

>

> I'm NOT using OneCare.

>

> Any thoughts on how to approach this one?

>

> Thanks!

> </span>

 
E

Engel

Guest
Hello Mike,

I quote dean – dean --a regular contributor here:

You might try this.

Go to the main Windows Update window and

click on "Installed Updates" (on the left-hand side of the window, at the

bottom), and then remove "Update for Microsoft Windows (KB931099)" (only).

Reboot. Reboot again. (2)

Go back to Windows Update, and re-install the same

update, by clicking on the Check for Updates button.

This should essentially re-install Windows Defender on Vista.

--

"Mike" wrote:

<span style="color:blue">

> I get an error when I boot saying that WinDefend won't load. I checked the

> logs and found that both WinDefend and WMPNetworkSvc both fail to start,

> errors below:

>

> WinDefend won't start: Error 2: The system cannot find the file specified

> WMPNetworkSvc: Error 3: The system cannot find the path specified

>

> Not sure if it's related, but my Security log has several Event 5038 errors:

>

> File Name: DeviceHarddiskVolume2WindowsSystem32driverstcpip.sys

>

> Code integrity determined that the image hash of a file is not valid. The

> file could be corrupt due to unauthorized modification or the invalid hash

> could indicate a potential disk device error.

>

> I'm NOT using OneCare.

>

> Any thoughts on how to approach this one?

>

> Thanks!

> </span>

 
M

Mike

Guest
The answer is, yes I have installed SP1, but this problem started a week or

so after installing SP1.... not right away. If I can avoid it, rolling back

is a bit too troublesome at the moment. I'd like to try other options if

there are any.

Thansk!

Mike

"William Anderson" <WilliamAnderson@discussions.microsoft.com> wrote in

message news:0E5FE2E3-DD5A-4263-A11F-A8011673E10F@microsoft.com...<span style="color:blue">

> Hey there Mike,

>

> Have you installed SP1 yet? If so, have you tried a rollback? I'm

> reading

> on Neowin that it seemed to do the trick for some people.

>

> "Mike" wrote:

><span style="color:green">

>> I get an error when I boot saying that WinDefend won't load. I checked

>> the

>> logs and found that both WinDefend and WMPNetworkSvc both fail to start,

>> errors below:

>>

>> WinDefend won't start: Error 2: The system cannot find the file

>> specified

>> WMPNetworkSvc: Error 3: The system cannot find the path specified

>>

>> Not sure if it's related, but my Security log has several Event 5038

>> errors:

>>

>> File Name: DeviceHarddiskVolume2WindowsSystem32driverstcpip.sys

>>

>> Code integrity determined that the image hash of a file is not valid. The

>> file could be corrupt due to unauthorized modification or the invalid

>> hash

>> could indicate a potential disk device error.

>>

>> I'm NOT using OneCare.

>>

>> Any thoughts on how to approach this one?

>>

>> Thanks!

>> </span></span>

 
M

Mike

Guest
Thanks for the reply!

I removed KB931099 and rebooted twice. Even after checking for updates,

windows update doesn't show KB931099 as an option. I downloaded the x64

version of KB931099 from microsoft, and get the error that the update

"doesn't apply to my system". I am running Vista x64, so there's something

funky.

Is there some way to Force the update to install?

thanks!

Mike

"Engel" <Engel@discussions.microsoft.com> wrote in message

news:1947C0F3-4F19-48F1-B3E3-943DF7CA085D@microsoft.com...<span style="color:blue">

> bottom), and then remove "Update for Microsoft Windows (KB931099)" (only).

> Reboot. Reboot again. (2)

> Go back to Windows Update, and re-install the same

> update, by clicking on the Check for Updates button.

> This should essentially re-install Windows Defender on Vista.</span>

 
E

Engel

Guest
Hello Mike,

<Is there some way to Force the update to install?>

Sure, you can try here:

64-bit <http://go.microsoft.com/fwlink/?LinkID=86955&clcid=0x409>

OR-

<http://www.microsoft.com/security/portal>

Look in the right of the page for:

Latest Definition Updates

Windows Defender

Antispyware: v1.31.9091.0

32 bit

64 bit

Information on updating Defender

Try 64 bit, or Information on updating Defender

I hope this post is helpful.

Good luck

Ǝøçεl

- -- --

"Mike" wrote:

<span style="color:blue">

> Thanks for the reply!

>

> I removed KB931099 and rebooted twice. Even after checking for updates,

> windows update doesn't show KB931099 as an option. I downloaded the x64

> version of KB931099 from microsoft, and get the error that the update

> "doesn't apply to my system". I am running Vista x64, so there's something

> funky.

>

> Is there some way to Force the update to install?

>

> thanks!

>

> Mike

>

> "Engel" <Engel@discussions.microsoft.com> wrote in message

> news:1947C0F3-4F19-48F1-B3E3-943DF7CA085D@microsoft.com...<span style="color:green">

> > bottom), and then remove "Update for Microsoft Windows (KB931099)" (only).

> > Reboot. Reboot again. (2)

> > Go back to Windows Update, and re-install the same

> > update, by clicking on the Check for Updates button.

> > This should essentially re-install Windows Defender on Vista.</span>

> </span>

 
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