E
Eric Brown
Guest
Ran into this problem on Server 2003 SP2 and none of about 6 other proposed solutions worked. No, I didn't have antivirus software running. This is how I ultimately was able to "fix" this.
Find the right standalone Windows Update installer, in my case it was the 3.0 version for Server 2003.
Run the installer and watch for the temp directory it creates before displaying the Next button in the wizard. If you miss it, just look for a recently created GUID directory off the root of the drive it was unzipped on.
Go into this directory, and you'll see a number of .dll files that correspond to those in the windows system directory.
As a sanity check, use explorer to check the file properties of wuweb.dll in the system directory and the wuweb.dll in the unzip directory, and compare the file versions. Make sure you're installing later versions of these files. Or it might be easier to just check the windowsupdate.log file - it records the file versions in the previous failed installs.
Now copy each of the .dll files in the unzip directory to a new directory. In addition to these files, there are .exe, .cpl and language enable files you'll need to copy. The language enabled files will need to be renamed to the appropriate filename, e.g.:
wuaucpl.cpl.mui_en => wuaucpl.cpl.mui
Then for each of the files in your new directory, copy the existing system files off somewhere, e.g.:
md backup && for %a in ( . ) do copy \windows\system32\%a backup
Boot to a safe mode command line and copy the new set of files into the system directory. At this point you can run the windows update installer again and check the windowsupdate.log file again - I missed one file doing this and it pointed out the version I missed. If you copied the files correctly the log will show there was nothing to do.
Yes, this is a PITA, but if I done this in the first place instead of trying the various proposed "solutions" it would have saved me several aggravating hours. I don't, however, know if this removes the underlying problem or whether it might happen again on the next attempted update.
Eric
Mary wrote:
Error 0x800703e3 when trying to install Windows update program.
25-Oct-06
I have tried repeatedly to install Windows Update and receive error after
files are downloaded and install fails. Any suggestions? I have been unable
to get any updates in quite a while.
Previous Posts In This Thread:
On Wednesday, October 25, 2006 9:18 AM
Mary wrote:
Error 0x800703e3 when trying to install Windows update program.
I have tried repeatedly to install Windows Update and receive error after
files are downloaded and install fails. Any suggestions? I have been unable
to get any updates in quite a while.
On Wednesday, October 25, 2006 3:50 PM
MowGreen [MVP] wrote:
MaryE,Go to Start > Run > type inregeditClick OKNavigate
MaryE,
Go to Start > Run > type in
regedit
Click OK
Navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup
by clicking the plus signs. Then click the plus sign next to the Setup
folder.
Click on the ServiceStartup folder.
In the right frame, these should be the only entries you see
Name - (Default)
Type - REG_SZ
Value - (not set)
If there are any other Names listed besides (Default), then right click
them, and choose Delete.
Close the registry editor by clicking all of the minus signs all the way
back to My Computer. Exit the registry editor.
[ NOTE: DO NOT delete anything else from the registry, please.
Improper editing of the registry may render the system inoperable.]
Restart the system.
Revisit Windows Updates.
Did that resolve the issue ?
MowGreen [MVP 2003-2007]
===============
-343- FDNY
Never Forgotten
===============
MaryE wrote:
On Wednesday, October 25, 2006 6:39 PM
Mary wrote:
Thanks for the suggestion.
Thanks for the suggestion. I followed your instructions and there was
nothing except the "default" entry. Any other suggestions
"MowGreen [MVP]" wrote:
On Wednesday, October 25, 2006 11:19 PM
MowGreen [MVP] wrote:
MaryE,Yup, there are plenty more, that was the most complicated one.
MaryE,
Yup, there are plenty more, that was the most complicated one.
Open the WindowsUpdate.log located in the WINDOWS directory (folder).
Scroll down towards the bottom for the most recent entries. Copy and
paste the last 30 lines of the log into your reply, please.
MowGreen [MVP 2003-2007]
===============
-343- FDNY
Never Forgotten
===============
MaryE wrote:
On Thursday, October 26, 2006 6:10 PM
Paul wrote:
I am having the same problem, here is the log from my most recent
I am having the same problem, here is the log from my most recent attempt:
2006-10-26 17:44:14 1976 bac DnldMgr
2006-10-26 17:44:14 1976 bac DnldMgr START DnldMgr: Downloading
updates [CallerId = AutomaticUpdates]
2006-10-26 17:44:14 1976 bac DnldMgr
2006-10-26 17:44:14 1976 bac DnldMgr Priority = 2, ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2006-10-26 17:44:14 1976 bac DnldMgr Updates to download = 1
2006-10-26 17:44:14 1976 bac Agent Title = Update for Outlook Junk
Email Filter 2003 (KB923095)
2006-10-26 17:44:14 1976 bac Agent UpdateId =
{C97682DD-CE19-4700-B30A-ACF85BB07100}.100
2006-10-26 17:44:14 1976 bac Agent Bundles 1 updates:
2006-10-26 17:44:14 1976 bac Agent
{E5BDDA82-5146-453A-9A46-5565E5303CC0}.100
2006-10-26 17:44:14 3256 1e0 DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2006-10-26 17:44:14 1976 bac DnldMgr DnldMgr: New download job
[UpdateId = {E5BDDA82-5146-453A-9A46-5565E5303CC0}.100]
2006-10-26 17:44:14 1976 bac DnldMgr Queueing update for download
handler request generation.
2006-10-26 17:44:14 1976 bac DnldMgr Generating download request for update
{E5BDDA82-5146-453A-9A46-5565E5303CC0}.100
2006-10-26 17:44:15 1976 bac Handler MSP download: file OUTLFLTR.CAB already
exists in sandbox directory
(C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\d0d64b7ff114ab614adeaea9c1354b80)
2006-10-26 17:44:15 1976 bac DnldMgr DnldMgr: New download job
[UpdateId = {E5BDDA82-5146-453A-9A46-5565E5303CC0}.100]
2006-10-26 17:44:15 1976 bac DnldMgr All files for update were already
downloaded and are valid.
2006-10-26 17:44:15 3256 1e0 DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2006-10-26 17:44:15 1976 7cc AU >>## RESUMED ## AU: Download update
[UpdateId = {C97682DD-CE19-4700-B30A-ACF85BB07100}, succeeded]
2006-10-26 17:44:15 1976 bac Agent
2006-10-26 17:44:15 1976 bac Agent END Agent: Downloading updates
[CallerId = AutomaticUpdates]
2006-10-26 17:44:15 1976 bac Agent
2006-10-26 17:44:15 1976 bac DnldMgr
2006-10-26 17:44:15 1976 bac DnldMgr START DnldMgr: Downloading
updates [CallerId = AutomaticUpdates]
2006-10-26 17:44:15 1976 bac DnldMgr
2006-10-26 17:44:15 1976 bac DnldMgr Priority = 2, ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2006-10-26 17:44:15 1976 bac DnldMgr Updates to download = 1
2006-10-26 17:44:15 1976 bac Agent Title = Security Update for Office
2003 (KB924424)
2006-10-26 17:44:15 1976 bac Agent UpdateId =
{D76917F7-1CA4-4FB6-9252-0F733F637F91}.100
2006-10-26 17:44:15 1976 bac Agent Bundles 2 updates:
2006-10-26 17:44:15 1976 bac Agent
{F6A7CD4A-52E4-4140-B391-B7BFA58D7901}.100
2006-10-26 17:44:15 1976 bac Agent
{BF6C7E3A-AA58-4299-A9E3-E0281AD405F0}.100
2006-10-26 17:44:15 3256 1e0 DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2006-10-26 17:44:15 1976 bac DnldMgr DnldMgr: New download job
[UpdateId = {F6A7CD4A-52E4-4140-B391-B7BFA58D7901}.100]
2006-10-26 17:44:15 1976 bac DnldMgr Queueing update for download
handler request generation.
2006-10-26 17:44:15 1976 bac DnldMgr DnldMgr: New download job
[UpdateId = {BF6C7E3A-AA58-4299-A9E3-E0281AD405F0}.100]
2006-10-26 17:44:15 1976 bac DnldMgr Queueing update for download
handler request generation.
2006-10-26 17:44:15 1976 bac DnldMgr Generating download request for update
{BF6C7E3A-AA58-4299-A9E3-E0281AD405F0}.100
2006-10-26 17:44:16 1976 bac Handler MSP download: file PVMSXM5.CAB already
exists in sandbox directory
(C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\5fbff886bffb275eee6ccdd7222eaf19)
2006-10-26 17:44:16 1976 bac DnldMgr Generating download request for update
{F6A7CD4A-52E4-4140-B391-B7BFA58D7901}.100
2006-10-26 17:44:17 1976 bac Handler MSP download: file MSXML5.CAB already
exists in sandbox directory
(C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\a100cf46450232e98002b6d2123e601f)
2006-10-26 17:44:17 1976 bac DnldMgr DnldMgr: New download job
[UpdateId = {F6A7CD4A-52E4-4140-B391-B7BFA58D7901}.100]
2006-10-26 17:44:17 1976 bac DnldMgr All files for update were already
downloaded and are valid.
2006-10-26 17:44:17 1976 bac DnldMgr DnldMgr: New download job
[UpdateId = {BF6C7E3A-AA58-4299-A9E3-E0281AD405F0}.100]
2006-10-26 17:44:17 1976 bac DnldMgr All files for update were already
downloaded and are valid.
2006-10-26 17:44:17 3256 1e0 DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2006-10-26 17:44:17 1976 bac Agent
2006-10-26 17:44:17 1976 bac Agent END Agent: Downloading updates
[CallerId = AutomaticUpdates]
2006-10-26 17:44:17 1976 bac Agent
2006-10-26 17:44:17 1976 bac Report REPORT EVENT:
{55CBF29F-44B0-4C62-89C9-0CD468146D24} 2006-10-26
17:44:05-0400 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on Friday, October 27, 2006 at 7:00 AM: - Security Update for Word
2003 (KB923094)
2006-10-26 17:44:17 1976 bac Report REPORT EVENT:
{9CC107B3-2533-4808-8A80-1483A4D55303} 2006-10-26
17:44:07-0400 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on Friday, October 27, 2006 at 7:00 AM: - Security Update for Word
2003 (KB923094) - Security Update for Excel 2003 (KB923088)
2006-10-26 17:44:17 1976 bac Report REPORT EVENT:
{3C733C59-D810-4D92-8860-021CDD40549F} 2006-10-26
17:44:09-0400 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on Friday, October 27, 2006 at 7:00 AM: - Security Update for Word
2003 (KB923094) - Security Update for Excel 2003 (KB923088) - Update for
Office 2003 (KB923097)
2006-10-26 17:44:17 1976 7cc AU >>## RESUMED ## AU: Download update
[UpdateId = {D76917F7-1CA4-4FB6-9252-0F733F637F91}, succeeded]
2006-10-26 17:44:17 1976 7cc AU #########
2006-10-26 17:44:17 1976 7cc AU ## END ## AU: Download updates
2006-10-26 17:44:17 1976 7cc AU #############
2006-10-26 17:44:17 1976 7cc AU AU setting pending client directive to
'Install Approval'
2006-10-26 17:44:17 1976 7cc AU Changing existing AU client directive from
'Download Progress' to 'Install Approval', session id = 0x0
2006-10-26 17:44:17 1976 bac Report REPORT EVENT:
{777846BC-40FA-47EC-8C56-EAC432CAC0E8} 2006-10-26
17:44:12-0400 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on Friday, October 27, 2006 at 7:00 AM: - Security Update for Word
2003 (KB923094) - Security Update for Excel 2003 (KB923088) - Update for
Office 2003 (KB923097) - Security Update for Office 2003 (KB923272)
2006-10-26 17:44:17 1976 bac Report REPORT EVENT:
{35BEC0A3-261A-45C9-8B85-51750D3020DD} 2006-10-26
17:44:14-0400 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on Friday, October 27, 2006 at 7:00 AM: - Security Update for Word
2003 (KB923094) - Security Update for Excel 2003 (KB923088) - Update for
Office 2003 (KB923097) - Security Update for Office 2003 (KB923272) -
Security Update for PowerPoint 2003 (KB923091)
2006-10-26 17:44:17 1976 bac Report REPORT EVENT:
{92C189E9-6C8B-487B-9118-BE784DC4B2C2} 2006-10-26
17:44:15-0400 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on Friday, October 27, 2006 at 7:00 AM: - Security Update for Word
2003 (KB923094) - Security Update for Excel 2003 (KB923088) - Update for
Office 2003 (KB923097) - Security Update for Office 2003 (KB923272) -
Security Update for PowerPoint 2003 (KB923091) - Update for Outlook Junk
Email Filter 2003 (KB923095)
2006-10-26 17:44:17 3120 c2c AUClnt AU client got new directive = 'Install
Approval', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return =
0x00000000
2006-10-26 17:44:18 3120 c2c AUClnt AU client creating UI plugin,
clsid={3809920F-B9D4-42DA-92E0-E26265E0FB89}
2006-10-26 17:44:18 1976 f50 AU AU setting client response for sessionId 0x0
to 'Pending'
2006-10-26 17:44:22 1976 7cc Report REPORT EVENT:
{EECBCF6D-6A0F-47FB-A7EA-4E27CBA45313} 2006-10-26
17:44:17-0400 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on Friday, October 27, 2006 at 7:00 AM: - Security Update for Word
2003 (KB923094) - Security Update for Excel 2003 (KB923088) - Update for
Office 2003 (KB923097) - Security Update for Office 2003 (KB923272) -
Security Update for PowerPoint 2003 (KB923091) - Update for Outlook Junk
Email Filter 2003 (KB923095) - Security Update for Office 2003 (KB924424)
"MowGreen [MVP]" wrote:
On Friday, October 27, 2006 5:56 PM
MowGreen [MVP] wrote:
Re: Error 0x800703e3 when trying to install Windows update program
PaulB,
Navigate to this folder -
C:\WINDOWS\SoftwareDistribution\Download <---- this one
Delete all the contents of the Download folder
Close the window
Empty the Recycle Bin
Either use IE to go the Office Download page -
http://office.microsoft.com/en-us/officeupdate/default.aspx
and the click the Check for Updates button, OR
download the updates from the provided links and SAVE them, do NOT run
them -
Security Update for Word 2003 (KB923094)
http://www.microsoft.com/downloads/details.aspx?FamilyId=30C516EB-BD63-4248-A34D-47AF7E9EA55A
Security Update for Excel 2003 (KB923088)
http://www.microsoft.com/downloads/details.aspx?FamilyId=A81A8537-E2B0-4629-8973-40C4F32D9728
Update for Office 2003 (KB923097)
http://www.microsoft.com/downloads/...AD-DF10-4BDD-BBDF-605441DCE97B&displaylang=en
Security Update for Office 2003 (KB923272)
http://www.microsoft.com/downloads/details.aspx?FamilyId=0D399F68-EC0D-4768-9846-B16B3DADF247
Security Update for PowerPoint 2003 (KB923091)
http://www.microsoft.com/downloads/details.aspx?FamilyId=D0E30F77-B48F-4B8B-A6FA-105A354B1A4E
Update for Outlook Junk Email Filter 2003 (KB923095)
http://www.microsoft.com/downloads/...41-7ae0-4754-b448-d35f4d63a77c&DisplayLang=en
Security Update for Office 2003 (KB924424)
http://www.microsoft.com/downloads/...11-d8e9-4c2e-9674-169b3331491c&DisplayLang=en
Close the browser. If Office loads on Startup or is open, close it.
Now install the updates.
If any, or all do not install, then please see this -
How to troubleshoot an update installation by using log files in Office 2003
http://support.microsoft.com/kb/884290
MowGreen [MVP 2003-2007]
===============
-343- FDNY
Never Forgotten
===============
PaulB wrote:
On Monday, November 13, 2006 10:15 PM
Mary wrote:
sorry this is so long getting bck to you.
sorry this is so long getting bck to you. Here is the most recent log
2006-11-13 21:26:36 3388 390 Setup Inf file:
C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.inf
2006-11-13 21:26:36 3388 390 Setup Update required for
C:\WINDOWS\system32\cdm.dll: target version = 5.5.3790.2182, required version
= 5.8.0.2469
2006-11-13 21:26:36 3388 390 Setup Update required for
C:\WINDOWS\system32\iuengine.dll: target version = 5.4.3790.2182, required
version = 5.8.0.2469
2006-11-13 21:26:36 3388 390 Setup Update required for
C:\WINDOWS\system32\wuapi.dll: target version = 5.4.3790.2180, required
version = 5.8.0.2469
2006-11-13 21:26:36 3388 390 Setup Update required for
C:\WINDOWS\system32\wuauclt.exe: target version = 5.4.3790.2182, required
version = 5.8.0.2469
2006-11-13 21:26:36 3388 390 Setup Update required for
C:\WINDOWS\system32\wuauclt1.exe: target version = 5.4.3790.2182, required
version = 5.8.0.2469
2006-11-13 21:26:36 3388 390 Setup Update required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.4.3790.2182, required
version = 5.8.0.2469
2006-11-13 21:26:36 3388 390 Setup Update required for
C:\WINDOWS\system32\wuaueng.dll: target version = 5.4.3790.2182, required
version = 5.8.0.2469
2006-11-13 21:26:36 3388 390 Setup Update required for
C:\WINDOWS\system32\wuaueng1.dll: target version = 5.4.3790.2182, required
version = 5.8.0.2469
2006-11-13 21:26:36 3388 390 Setup Update required for
C:\WINDOWS\system32\wucltui.dll: target version = 5.4.3790.2180, required
version = 5.8.0.2469
2006-11-13 21:26:36 3388 390 Setup Update required for
C:\WINDOWS\system32\wups.dll: target version = 5.4.3790.2180, required
version = 5.8.0.2469
2006-11-13 21:26:36 3388 390 Setup Update required for
C:\WINDOWS\system32\wups2.dll: target version = 0.0.0.0, required version =
5.8.0.2469
2006-11-13 21:26:36 3388 390 Setup IsUpdateRequired = Yes
2006-11-13 21:26:36 3388 ee4 Setup
2006-11-13 21:26:36 3388 ee4 Setup START Setup: Downloading client CABs
2006-11-13 21:26:36 3388 ee4 Setup
2006-11-13 21:26:36 3388 ee4 Setup Main CAB URL:
http://download.windowsupdate.com/v6/windowsupdate/b/selfupdate/AU/x86/XP/en
2006-11-13 21:26:36 3388 ee4 Setup MUI CAB URL:
http://download.windowsupdate.com/v6/windowsupdate/b/selfupdate/AU/x86/XP/mui
2006-11-13 21:26:36 3388 ee4 Setup Download directory:
C:\WINDOWS\SoftwareDistribution\WebSetup
2006-11-13 21:26:36 3388 ee4 Setup
2006-11-13 21:26:36 3388 ee4 Setup END Setup: Downloading client CABs
2006-11-13 21:26:36 3388 ee4 Setup
2006-11-13 21:26:36 3388 ee4 Setup
2006-11-13 21:26:36 3388 ee4 Setup START Setup: Installing client
binaries
2006-11-13 21:26:36 3388 ee4 Setup
2006-11-13 21:26:36 3388 ee4 Setup Download directory:
C:\WINDOWS\SoftwareDistribution\WebSetup
2006-11-13 21:26:36 3388 ee4 Setup Stop and start service: Yes
2006-11-13 21:26:36-0500 3052 e98 Service received SERVICE_CONTROL_STOP
control
2006-11-13 21:26:36-0500 3052 dbc Exiting Service Main
2006-11-13 21:26:36-0500 4072 f7c Out of proc datastore is shutting down
2006-11-13 21:26:36-0500 3052 dbc WUAUENG ServiceMain exits. Exit code is
0x240001
2006-11-13 21:26:37-0500 4072 f7c Out of proc datastore is now inactive
2006-11-13 21:26:39 3388 ee4 Setup Starting file operations for section cdm
2006-11-13 21:26:39 3388 ee4 Setup WARNING: Setup failed while processing
file operations, error = 0x800703E3. Rolling back changes.
2006-11-13 21:26:39-0500 3920 a3c Service Main starts
2006-11-13 21:26:39-0500 3920 a3c Using BatchFlushAge = 26070.
2006-11-13 21:26:39-0500 3920 a3c Using SamplingValue = 306.
2006-11-13 21:26:39-0500 3920 a3c Successfully loaded event namespace
dictionary.
2006-11-13 21:26:39-0500 3920 a3c Successfully loaded client event namespace
descriptor.
2006-11-13 21:26:39-0500 3920 a3c Successfully initialized local event
logger. Events will be logged at
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log.
2006-11-13 21:26:39-0500 3920 a3c Successfully initialized NT event logger.
2006-11-13 21:26:39-0500 3920 a3c Successfully initialized event uploader 0.
2006-11-13 21:26:39-0500 3920 a3c Reopened existing event cache file at
C:\WINDOWS\SoftwareDistribution\EventCache\{20AB33FA-FAFB-40C7-8790-382CB3BFBD26}.bin for writing.
2006-11-13 21:26:39-0500 3920 a3c Successfully initialized event uploader 1.
2006-11-13 21:26:39-0500 3920 a3c WU client with version 5.4.3790.2182
successfully initialized
2006-11-13 21:26:39-0500 3920 a3c Service status is now SERVICE_RUNNING
2006-11-13 21:26:42 3388 ee4 Setup WARNING: Exit code = 0x800703E3
2006-11-13 21:26:42 3388 ee4 Setup
2006-11-13 21:26:42 3388 ee4 Setup END Setup: Installing client
binaries
2006-11-13 21:26:42 3388 ee4 Setup
2006-11-13 21:26:42 3388 ee4 Setup FATAL: InstallUpdatedBinaries failed with
error 0x800703e3
2006-11-13 21:26:42 3388 ee4 WUWeb FATAL: InstallUpdatedBinaries failed with
error:0x800703e3
2006-11-13 21:26:42 3388 ee4 WUWeb FATAL: UpdateClientWorker failed: error
0x800703e3
2006-11-13 21:27:24-0500 3920 a3c start delayed initialization of WU client
2006-11-13 21:27:28-0500 1420 47c Trying to make out of proc datastore active
2006-11-13 21:27:28-0500 1420 47c Out of proc datastore is now active
2006-11-13 21:27:28-0500 3920 a3c Client Call Recorder finished delayed
initialization
2006-11-13 21:27:28-0500 3920 a3c Setting AU scheduled install time to
2006-11-14 17:00:00
2006-11-13 21:27:28-0500 3920 a3c AU finished delayed initialization
2006-11-13 21:32:28-0500 1420 47c Out of proc datastore is shutting down
2006-11-13 21:32:30-0500 1420 47c Out of proc datastore is now inactive
2006-11-13 21:35:48-0500 524 33c Trying to make out of proc datastore active
2006-11-13 21:35:48-0500 524 33c Out of proc datastore is now active
2006-11-13 21:35:48-0500 3920 b54 WU client succeeds
CClientCallRecorder::EnumerateService
2006-11-13 21:36:08-0500 3920 cc0 WU client succeeds
CClientCallRecorder::EnumerateService
2006-11-13 21:36:16-0500 3920 cc0 WU client succeeds
CClientCallRecorder::EnumerateService
2006-11-13 21:41:16-0500 524 33c Out of proc datastore is shutting down
2006-11-13 21:41:17-0500 524 33c Out of proc datastore is now inactive
"MowGreen [MVP]" wrote:
On Wednesday, November 15, 2006 12:37 PM
Christian Petr wrote:
I had the same error and couldn't fix it with the methods described in all the
I had the same error and couldn't fix it with the methods described in all
the threads around here. Finally I found the mistake I made.
Sometime ago there was a workaround for the problem that terminal server
users were announced to install updates on the terminal server.
The workaround was to remove file permissions on the WUAUCLT1.EXE and
WUAUCLT.EXE files for these users.
So did I.
And this caused the problem described in this thread. Restoring the original
file permissions and restarting the terminal server solved the thing
immediately.
Best regards,
Christian Petri
"MaryE" wrote:
On Wednesday, November 15, 2006 3:27 PM
MowGreen [MVP] wrote:
Click Start > Run > type in (or copy&paste)regsvr wuaueng.
Click Start > Run > type in (or copy&paste)
regsvr wuaueng.dll
(note the space after regsvr)
Click OK. Now enter these one by one and click OK after each
regsvr atl.dll
regsvr wuapi.dll
regsvr wucltui.dll
regsvr wups.dll
regsvr wuweb.dll
Next, download the WindowsUpdateAgent20-x86.exe and save it to the Desktop -
http://go.microsoft.com/fwlink/?LinkId=43264
If it says "Install is not needed since Windows Update Agent is
already installed", run WindowsUpdateAgent20-x86.exe with the command
line switch /wuforce, like this:
WindowsUpdateAgent20-x86.exe /wuforce
Click Start > Run > click the Browse button
Click the Desktop icon in the left frame
Click on WindowsUpdateAgent20-x86.exe, then click the Open button
The command line will appear as
"C:\Documents and Settings\<UserName>\Desktop\WindowsUpdateAgent20-x86.exe"
Click on the command and it will highlight in blue. Now left click once
after the last quotation mark "
Press the Space Bar once, then copy&paste this - /wuforce
The command will now look like -
"C:\Documents and
Settings\<UserName>\Desktop\WindowsUpdateAgent20-x86.exe" /wuforce
(<UserName> is your User Account's name)
Click OK to run it.
Restart the system and try to access Windows Update once more.
MowGreen [MVP 2003-2007]
===============
-343- FDNY
Never Forgotten
===============
MaryE wrote:
Submitted via EggHeadCafe - Software Developer Portal of Choice
EggHeadCafe Chat Chaos in Silverlight Released Today
http://www.eggheadcafe.com/tutorial...6-54f31bdede5d/eggheadcafe-chat-chaos-in.aspx
Find the right standalone Windows Update installer, in my case it was the 3.0 version for Server 2003.
Run the installer and watch for the temp directory it creates before displaying the Next button in the wizard. If you miss it, just look for a recently created GUID directory off the root of the drive it was unzipped on.
Go into this directory, and you'll see a number of .dll files that correspond to those in the windows system directory.
As a sanity check, use explorer to check the file properties of wuweb.dll in the system directory and the wuweb.dll in the unzip directory, and compare the file versions. Make sure you're installing later versions of these files. Or it might be easier to just check the windowsupdate.log file - it records the file versions in the previous failed installs.
Now copy each of the .dll files in the unzip directory to a new directory. In addition to these files, there are .exe, .cpl and language enable files you'll need to copy. The language enabled files will need to be renamed to the appropriate filename, e.g.:
wuaucpl.cpl.mui_en => wuaucpl.cpl.mui
Then for each of the files in your new directory, copy the existing system files off somewhere, e.g.:
md backup && for %a in ( . ) do copy \windows\system32\%a backup
Boot to a safe mode command line and copy the new set of files into the system directory. At this point you can run the windows update installer again and check the windowsupdate.log file again - I missed one file doing this and it pointed out the version I missed. If you copied the files correctly the log will show there was nothing to do.
Yes, this is a PITA, but if I done this in the first place instead of trying the various proposed "solutions" it would have saved me several aggravating hours. I don't, however, know if this removes the underlying problem or whether it might happen again on the next attempted update.
Eric
Mary wrote:
Error 0x800703e3 when trying to install Windows update program.
25-Oct-06
I have tried repeatedly to install Windows Update and receive error after
files are downloaded and install fails. Any suggestions? I have been unable
to get any updates in quite a while.
Previous Posts In This Thread:
On Wednesday, October 25, 2006 9:18 AM
Mary wrote:
Error 0x800703e3 when trying to install Windows update program.
I have tried repeatedly to install Windows Update and receive error after
files are downloaded and install fails. Any suggestions? I have been unable
to get any updates in quite a while.
On Wednesday, October 25, 2006 3:50 PM
MowGreen [MVP] wrote:
MaryE,Go to Start > Run > type inregeditClick OKNavigate
MaryE,
Go to Start > Run > type in
regedit
Click OK
Navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup
by clicking the plus signs. Then click the plus sign next to the Setup
folder.
Click on the ServiceStartup folder.
In the right frame, these should be the only entries you see
Name - (Default)
Type - REG_SZ
Value - (not set)
If there are any other Names listed besides (Default), then right click
them, and choose Delete.
Close the registry editor by clicking all of the minus signs all the way
back to My Computer. Exit the registry editor.
[ NOTE: DO NOT delete anything else from the registry, please.
Improper editing of the registry may render the system inoperable.]
Restart the system.
Revisit Windows Updates.
Did that resolve the issue ?
MowGreen [MVP 2003-2007]
===============
-343- FDNY
Never Forgotten
===============
MaryE wrote:
On Wednesday, October 25, 2006 6:39 PM
Mary wrote:
Thanks for the suggestion.
Thanks for the suggestion. I followed your instructions and there was
nothing except the "default" entry. Any other suggestions
"MowGreen [MVP]" wrote:
On Wednesday, October 25, 2006 11:19 PM
MowGreen [MVP] wrote:
MaryE,Yup, there are plenty more, that was the most complicated one.
MaryE,
Yup, there are plenty more, that was the most complicated one.
Open the WindowsUpdate.log located in the WINDOWS directory (folder).
Scroll down towards the bottom for the most recent entries. Copy and
paste the last 30 lines of the log into your reply, please.
MowGreen [MVP 2003-2007]
===============
-343- FDNY
Never Forgotten
===============
MaryE wrote:
On Thursday, October 26, 2006 6:10 PM
Paul wrote:
I am having the same problem, here is the log from my most recent
I am having the same problem, here is the log from my most recent attempt:
2006-10-26 17:44:14 1976 bac DnldMgr
2006-10-26 17:44:14 1976 bac DnldMgr START DnldMgr: Downloading
updates [CallerId = AutomaticUpdates]
2006-10-26 17:44:14 1976 bac DnldMgr
2006-10-26 17:44:14 1976 bac DnldMgr Priority = 2, ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2006-10-26 17:44:14 1976 bac DnldMgr Updates to download = 1
2006-10-26 17:44:14 1976 bac Agent Title = Update for Outlook Junk
Email Filter 2003 (KB923095)
2006-10-26 17:44:14 1976 bac Agent UpdateId =
{C97682DD-CE19-4700-B30A-ACF85BB07100}.100
2006-10-26 17:44:14 1976 bac Agent Bundles 1 updates:
2006-10-26 17:44:14 1976 bac Agent
{E5BDDA82-5146-453A-9A46-5565E5303CC0}.100
2006-10-26 17:44:14 3256 1e0 DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2006-10-26 17:44:14 1976 bac DnldMgr DnldMgr: New download job
[UpdateId = {E5BDDA82-5146-453A-9A46-5565E5303CC0}.100]
2006-10-26 17:44:14 1976 bac DnldMgr Queueing update for download
handler request generation.
2006-10-26 17:44:14 1976 bac DnldMgr Generating download request for update
{E5BDDA82-5146-453A-9A46-5565E5303CC0}.100
2006-10-26 17:44:15 1976 bac Handler MSP download: file OUTLFLTR.CAB already
exists in sandbox directory
(C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\d0d64b7ff114ab614adeaea9c1354b80)
2006-10-26 17:44:15 1976 bac DnldMgr DnldMgr: New download job
[UpdateId = {E5BDDA82-5146-453A-9A46-5565E5303CC0}.100]
2006-10-26 17:44:15 1976 bac DnldMgr All files for update were already
downloaded and are valid.
2006-10-26 17:44:15 3256 1e0 DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2006-10-26 17:44:15 1976 7cc AU >>## RESUMED ## AU: Download update
[UpdateId = {C97682DD-CE19-4700-B30A-ACF85BB07100}, succeeded]
2006-10-26 17:44:15 1976 bac Agent
2006-10-26 17:44:15 1976 bac Agent END Agent: Downloading updates
[CallerId = AutomaticUpdates]
2006-10-26 17:44:15 1976 bac Agent
2006-10-26 17:44:15 1976 bac DnldMgr
2006-10-26 17:44:15 1976 bac DnldMgr START DnldMgr: Downloading
updates [CallerId = AutomaticUpdates]
2006-10-26 17:44:15 1976 bac DnldMgr
2006-10-26 17:44:15 1976 bac DnldMgr Priority = 2, ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2006-10-26 17:44:15 1976 bac DnldMgr Updates to download = 1
2006-10-26 17:44:15 1976 bac Agent Title = Security Update for Office
2003 (KB924424)
2006-10-26 17:44:15 1976 bac Agent UpdateId =
{D76917F7-1CA4-4FB6-9252-0F733F637F91}.100
2006-10-26 17:44:15 1976 bac Agent Bundles 2 updates:
2006-10-26 17:44:15 1976 bac Agent
{F6A7CD4A-52E4-4140-B391-B7BFA58D7901}.100
2006-10-26 17:44:15 1976 bac Agent
{BF6C7E3A-AA58-4299-A9E3-E0281AD405F0}.100
2006-10-26 17:44:15 3256 1e0 DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2006-10-26 17:44:15 1976 bac DnldMgr DnldMgr: New download job
[UpdateId = {F6A7CD4A-52E4-4140-B391-B7BFA58D7901}.100]
2006-10-26 17:44:15 1976 bac DnldMgr Queueing update for download
handler request generation.
2006-10-26 17:44:15 1976 bac DnldMgr DnldMgr: New download job
[UpdateId = {BF6C7E3A-AA58-4299-A9E3-E0281AD405F0}.100]
2006-10-26 17:44:15 1976 bac DnldMgr Queueing update for download
handler request generation.
2006-10-26 17:44:15 1976 bac DnldMgr Generating download request for update
{BF6C7E3A-AA58-4299-A9E3-E0281AD405F0}.100
2006-10-26 17:44:16 1976 bac Handler MSP download: file PVMSXM5.CAB already
exists in sandbox directory
(C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\5fbff886bffb275eee6ccdd7222eaf19)
2006-10-26 17:44:16 1976 bac DnldMgr Generating download request for update
{F6A7CD4A-52E4-4140-B391-B7BFA58D7901}.100
2006-10-26 17:44:17 1976 bac Handler MSP download: file MSXML5.CAB already
exists in sandbox directory
(C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\a100cf46450232e98002b6d2123e601f)
2006-10-26 17:44:17 1976 bac DnldMgr DnldMgr: New download job
[UpdateId = {F6A7CD4A-52E4-4140-B391-B7BFA58D7901}.100]
2006-10-26 17:44:17 1976 bac DnldMgr All files for update were already
downloaded and are valid.
2006-10-26 17:44:17 1976 bac DnldMgr DnldMgr: New download job
[UpdateId = {BF6C7E3A-AA58-4299-A9E3-E0281AD405F0}.100]
2006-10-26 17:44:17 1976 bac DnldMgr All files for update were already
downloaded and are valid.
2006-10-26 17:44:17 3256 1e0 DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2006-10-26 17:44:17 1976 bac Agent
2006-10-26 17:44:17 1976 bac Agent END Agent: Downloading updates
[CallerId = AutomaticUpdates]
2006-10-26 17:44:17 1976 bac Agent
2006-10-26 17:44:17 1976 bac Report REPORT EVENT:
{55CBF29F-44B0-4C62-89C9-0CD468146D24} 2006-10-26
17:44:05-0400 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on Friday, October 27, 2006 at 7:00 AM: - Security Update for Word
2003 (KB923094)
2006-10-26 17:44:17 1976 bac Report REPORT EVENT:
{9CC107B3-2533-4808-8A80-1483A4D55303} 2006-10-26
17:44:07-0400 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on Friday, October 27, 2006 at 7:00 AM: - Security Update for Word
2003 (KB923094) - Security Update for Excel 2003 (KB923088)
2006-10-26 17:44:17 1976 bac Report REPORT EVENT:
{3C733C59-D810-4D92-8860-021CDD40549F} 2006-10-26
17:44:09-0400 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on Friday, October 27, 2006 at 7:00 AM: - Security Update for Word
2003 (KB923094) - Security Update for Excel 2003 (KB923088) - Update for
Office 2003 (KB923097)
2006-10-26 17:44:17 1976 7cc AU >>## RESUMED ## AU: Download update
[UpdateId = {D76917F7-1CA4-4FB6-9252-0F733F637F91}, succeeded]
2006-10-26 17:44:17 1976 7cc AU #########
2006-10-26 17:44:17 1976 7cc AU ## END ## AU: Download updates
2006-10-26 17:44:17 1976 7cc AU #############
2006-10-26 17:44:17 1976 7cc AU AU setting pending client directive to
'Install Approval'
2006-10-26 17:44:17 1976 7cc AU Changing existing AU client directive from
'Download Progress' to 'Install Approval', session id = 0x0
2006-10-26 17:44:17 1976 bac Report REPORT EVENT:
{777846BC-40FA-47EC-8C56-EAC432CAC0E8} 2006-10-26
17:44:12-0400 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on Friday, October 27, 2006 at 7:00 AM: - Security Update for Word
2003 (KB923094) - Security Update for Excel 2003 (KB923088) - Update for
Office 2003 (KB923097) - Security Update for Office 2003 (KB923272)
2006-10-26 17:44:17 1976 bac Report REPORT EVENT:
{35BEC0A3-261A-45C9-8B85-51750D3020DD} 2006-10-26
17:44:14-0400 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on Friday, October 27, 2006 at 7:00 AM: - Security Update for Word
2003 (KB923094) - Security Update for Excel 2003 (KB923088) - Update for
Office 2003 (KB923097) - Security Update for Office 2003 (KB923272) -
Security Update for PowerPoint 2003 (KB923091)
2006-10-26 17:44:17 1976 bac Report REPORT EVENT:
{92C189E9-6C8B-487B-9118-BE784DC4B2C2} 2006-10-26
17:44:15-0400 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on Friday, October 27, 2006 at 7:00 AM: - Security Update for Word
2003 (KB923094) - Security Update for Excel 2003 (KB923088) - Update for
Office 2003 (KB923097) - Security Update for Office 2003 (KB923272) -
Security Update for PowerPoint 2003 (KB923091) - Update for Outlook Junk
Email Filter 2003 (KB923095)
2006-10-26 17:44:17 3120 c2c AUClnt AU client got new directive = 'Install
Approval', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return =
0x00000000
2006-10-26 17:44:18 3120 c2c AUClnt AU client creating UI plugin,
clsid={3809920F-B9D4-42DA-92E0-E26265E0FB89}
2006-10-26 17:44:18 1976 f50 AU AU setting client response for sessionId 0x0
to 'Pending'
2006-10-26 17:44:22 1976 7cc Report REPORT EVENT:
{EECBCF6D-6A0F-47FB-A7EA-4E27CBA45313} 2006-10-26
17:44:17-0400 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on Friday, October 27, 2006 at 7:00 AM: - Security Update for Word
2003 (KB923094) - Security Update for Excel 2003 (KB923088) - Update for
Office 2003 (KB923097) - Security Update for Office 2003 (KB923272) -
Security Update for PowerPoint 2003 (KB923091) - Update for Outlook Junk
Email Filter 2003 (KB923095) - Security Update for Office 2003 (KB924424)
"MowGreen [MVP]" wrote:
On Friday, October 27, 2006 5:56 PM
MowGreen [MVP] wrote:
Re: Error 0x800703e3 when trying to install Windows update program
PaulB,
Navigate to this folder -
C:\WINDOWS\SoftwareDistribution\Download <---- this one
Delete all the contents of the Download folder
Close the window
Empty the Recycle Bin
Either use IE to go the Office Download page -
http://office.microsoft.com/en-us/officeupdate/default.aspx
and the click the Check for Updates button, OR
download the updates from the provided links and SAVE them, do NOT run
them -
Security Update for Word 2003 (KB923094)
http://www.microsoft.com/downloads/details.aspx?FamilyId=30C516EB-BD63-4248-A34D-47AF7E9EA55A
Security Update for Excel 2003 (KB923088)
http://www.microsoft.com/downloads/details.aspx?FamilyId=A81A8537-E2B0-4629-8973-40C4F32D9728
Update for Office 2003 (KB923097)
http://www.microsoft.com/downloads/...AD-DF10-4BDD-BBDF-605441DCE97B&displaylang=en
Security Update for Office 2003 (KB923272)
http://www.microsoft.com/downloads/details.aspx?FamilyId=0D399F68-EC0D-4768-9846-B16B3DADF247
Security Update for PowerPoint 2003 (KB923091)
http://www.microsoft.com/downloads/details.aspx?FamilyId=D0E30F77-B48F-4B8B-A6FA-105A354B1A4E
Update for Outlook Junk Email Filter 2003 (KB923095)
http://www.microsoft.com/downloads/...41-7ae0-4754-b448-d35f4d63a77c&DisplayLang=en
Security Update for Office 2003 (KB924424)
http://www.microsoft.com/downloads/...11-d8e9-4c2e-9674-169b3331491c&DisplayLang=en
Close the browser. If Office loads on Startup or is open, close it.
Now install the updates.
If any, or all do not install, then please see this -
How to troubleshoot an update installation by using log files in Office 2003
http://support.microsoft.com/kb/884290
MowGreen [MVP 2003-2007]
===============
-343- FDNY
Never Forgotten
===============
PaulB wrote:
On Monday, November 13, 2006 10:15 PM
Mary wrote:
sorry this is so long getting bck to you.
sorry this is so long getting bck to you. Here is the most recent log
2006-11-13 21:26:36 3388 390 Setup Inf file:
C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.inf
2006-11-13 21:26:36 3388 390 Setup Update required for
C:\WINDOWS\system32\cdm.dll: target version = 5.5.3790.2182, required version
= 5.8.0.2469
2006-11-13 21:26:36 3388 390 Setup Update required for
C:\WINDOWS\system32\iuengine.dll: target version = 5.4.3790.2182, required
version = 5.8.0.2469
2006-11-13 21:26:36 3388 390 Setup Update required for
C:\WINDOWS\system32\wuapi.dll: target version = 5.4.3790.2180, required
version = 5.8.0.2469
2006-11-13 21:26:36 3388 390 Setup Update required for
C:\WINDOWS\system32\wuauclt.exe: target version = 5.4.3790.2182, required
version = 5.8.0.2469
2006-11-13 21:26:36 3388 390 Setup Update required for
C:\WINDOWS\system32\wuauclt1.exe: target version = 5.4.3790.2182, required
version = 5.8.0.2469
2006-11-13 21:26:36 3388 390 Setup Update required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.4.3790.2182, required
version = 5.8.0.2469
2006-11-13 21:26:36 3388 390 Setup Update required for
C:\WINDOWS\system32\wuaueng.dll: target version = 5.4.3790.2182, required
version = 5.8.0.2469
2006-11-13 21:26:36 3388 390 Setup Update required for
C:\WINDOWS\system32\wuaueng1.dll: target version = 5.4.3790.2182, required
version = 5.8.0.2469
2006-11-13 21:26:36 3388 390 Setup Update required for
C:\WINDOWS\system32\wucltui.dll: target version = 5.4.3790.2180, required
version = 5.8.0.2469
2006-11-13 21:26:36 3388 390 Setup Update required for
C:\WINDOWS\system32\wups.dll: target version = 5.4.3790.2180, required
version = 5.8.0.2469
2006-11-13 21:26:36 3388 390 Setup Update required for
C:\WINDOWS\system32\wups2.dll: target version = 0.0.0.0, required version =
5.8.0.2469
2006-11-13 21:26:36 3388 390 Setup IsUpdateRequired = Yes
2006-11-13 21:26:36 3388 ee4 Setup
2006-11-13 21:26:36 3388 ee4 Setup START Setup: Downloading client CABs
2006-11-13 21:26:36 3388 ee4 Setup
2006-11-13 21:26:36 3388 ee4 Setup Main CAB URL:
http://download.windowsupdate.com/v6/windowsupdate/b/selfupdate/AU/x86/XP/en
2006-11-13 21:26:36 3388 ee4 Setup MUI CAB URL:
http://download.windowsupdate.com/v6/windowsupdate/b/selfupdate/AU/x86/XP/mui
2006-11-13 21:26:36 3388 ee4 Setup Download directory:
C:\WINDOWS\SoftwareDistribution\WebSetup
2006-11-13 21:26:36 3388 ee4 Setup
2006-11-13 21:26:36 3388 ee4 Setup END Setup: Downloading client CABs
2006-11-13 21:26:36 3388 ee4 Setup
2006-11-13 21:26:36 3388 ee4 Setup
2006-11-13 21:26:36 3388 ee4 Setup START Setup: Installing client
binaries
2006-11-13 21:26:36 3388 ee4 Setup
2006-11-13 21:26:36 3388 ee4 Setup Download directory:
C:\WINDOWS\SoftwareDistribution\WebSetup
2006-11-13 21:26:36 3388 ee4 Setup Stop and start service: Yes
2006-11-13 21:26:36-0500 3052 e98 Service received SERVICE_CONTROL_STOP
control
2006-11-13 21:26:36-0500 3052 dbc Exiting Service Main
2006-11-13 21:26:36-0500 4072 f7c Out of proc datastore is shutting down
2006-11-13 21:26:36-0500 3052 dbc WUAUENG ServiceMain exits. Exit code is
0x240001
2006-11-13 21:26:37-0500 4072 f7c Out of proc datastore is now inactive
2006-11-13 21:26:39 3388 ee4 Setup Starting file operations for section cdm
2006-11-13 21:26:39 3388 ee4 Setup WARNING: Setup failed while processing
file operations, error = 0x800703E3. Rolling back changes.
2006-11-13 21:26:39-0500 3920 a3c Service Main starts
2006-11-13 21:26:39-0500 3920 a3c Using BatchFlushAge = 26070.
2006-11-13 21:26:39-0500 3920 a3c Using SamplingValue = 306.
2006-11-13 21:26:39-0500 3920 a3c Successfully loaded event namespace
dictionary.
2006-11-13 21:26:39-0500 3920 a3c Successfully loaded client event namespace
descriptor.
2006-11-13 21:26:39-0500 3920 a3c Successfully initialized local event
logger. Events will be logged at
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log.
2006-11-13 21:26:39-0500 3920 a3c Successfully initialized NT event logger.
2006-11-13 21:26:39-0500 3920 a3c Successfully initialized event uploader 0.
2006-11-13 21:26:39-0500 3920 a3c Reopened existing event cache file at
C:\WINDOWS\SoftwareDistribution\EventCache\{20AB33FA-FAFB-40C7-8790-382CB3BFBD26}.bin for writing.
2006-11-13 21:26:39-0500 3920 a3c Successfully initialized event uploader 1.
2006-11-13 21:26:39-0500 3920 a3c WU client with version 5.4.3790.2182
successfully initialized
2006-11-13 21:26:39-0500 3920 a3c Service status is now SERVICE_RUNNING
2006-11-13 21:26:42 3388 ee4 Setup WARNING: Exit code = 0x800703E3
2006-11-13 21:26:42 3388 ee4 Setup
2006-11-13 21:26:42 3388 ee4 Setup END Setup: Installing client
binaries
2006-11-13 21:26:42 3388 ee4 Setup
2006-11-13 21:26:42 3388 ee4 Setup FATAL: InstallUpdatedBinaries failed with
error 0x800703e3
2006-11-13 21:26:42 3388 ee4 WUWeb FATAL: InstallUpdatedBinaries failed with
error:0x800703e3
2006-11-13 21:26:42 3388 ee4 WUWeb FATAL: UpdateClientWorker failed: error
0x800703e3
2006-11-13 21:27:24-0500 3920 a3c start delayed initialization of WU client
2006-11-13 21:27:28-0500 1420 47c Trying to make out of proc datastore active
2006-11-13 21:27:28-0500 1420 47c Out of proc datastore is now active
2006-11-13 21:27:28-0500 3920 a3c Client Call Recorder finished delayed
initialization
2006-11-13 21:27:28-0500 3920 a3c Setting AU scheduled install time to
2006-11-14 17:00:00
2006-11-13 21:27:28-0500 3920 a3c AU finished delayed initialization
2006-11-13 21:32:28-0500 1420 47c Out of proc datastore is shutting down
2006-11-13 21:32:30-0500 1420 47c Out of proc datastore is now inactive
2006-11-13 21:35:48-0500 524 33c Trying to make out of proc datastore active
2006-11-13 21:35:48-0500 524 33c Out of proc datastore is now active
2006-11-13 21:35:48-0500 3920 b54 WU client succeeds
CClientCallRecorder::EnumerateService
2006-11-13 21:36:08-0500 3920 cc0 WU client succeeds
CClientCallRecorder::EnumerateService
2006-11-13 21:36:16-0500 3920 cc0 WU client succeeds
CClientCallRecorder::EnumerateService
2006-11-13 21:41:16-0500 524 33c Out of proc datastore is shutting down
2006-11-13 21:41:17-0500 524 33c Out of proc datastore is now inactive
"MowGreen [MVP]" wrote:
On Wednesday, November 15, 2006 12:37 PM
Christian Petr wrote:
I had the same error and couldn't fix it with the methods described in all the
I had the same error and couldn't fix it with the methods described in all
the threads around here. Finally I found the mistake I made.
Sometime ago there was a workaround for the problem that terminal server
users were announced to install updates on the terminal server.
The workaround was to remove file permissions on the WUAUCLT1.EXE and
WUAUCLT.EXE files for these users.
So did I.
And this caused the problem described in this thread. Restoring the original
file permissions and restarting the terminal server solved the thing
immediately.
Best regards,
Christian Petri
"MaryE" wrote:
On Wednesday, November 15, 2006 3:27 PM
MowGreen [MVP] wrote:
Click Start > Run > type in (or copy&paste)regsvr wuaueng.
Click Start > Run > type in (or copy&paste)
regsvr wuaueng.dll
(note the space after regsvr)
Click OK. Now enter these one by one and click OK after each
regsvr atl.dll
regsvr wuapi.dll
regsvr wucltui.dll
regsvr wups.dll
regsvr wuweb.dll
Next, download the WindowsUpdateAgent20-x86.exe and save it to the Desktop -
http://go.microsoft.com/fwlink/?LinkId=43264
If it says "Install is not needed since Windows Update Agent is
already installed", run WindowsUpdateAgent20-x86.exe with the command
line switch /wuforce, like this:
WindowsUpdateAgent20-x86.exe /wuforce
Click Start > Run > click the Browse button
Click the Desktop icon in the left frame
Click on WindowsUpdateAgent20-x86.exe, then click the Open button
The command line will appear as
"C:\Documents and Settings\<UserName>\Desktop\WindowsUpdateAgent20-x86.exe"
Click on the command and it will highlight in blue. Now left click once
after the last quotation mark "
Press the Space Bar once, then copy&paste this - /wuforce
The command will now look like -
"C:\Documents and
Settings\<UserName>\Desktop\WindowsUpdateAgent20-x86.exe" /wuforce
(<UserName> is your User Account's name)
Click OK to run it.
Restart the system and try to access Windows Update once more.
MowGreen [MVP 2003-2007]
===============
-343- FDNY
Never Forgotten
===============
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