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"Some updates could not be installed"??? Please help!


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Guest olly_k
Posted

Hi folks, I have jsut changed motherboards on my PC and had to 'repair' XP -

I did this by trying to re-install then windows gave me the extra option to

repair current edition - I didn't have a recovery disk so couldn't do this

the official way but windows seemed to go through the install process and

everything rebooted fine and windows started working again...

 

I then had to activate XP over the internet which seemed to go fine.

 

Trouble is, when ever I get critical updates I click the shield and I get a

box like this...

 

"Some updates could not be installed" - screenshot below...

 

http://i170.photobucket.com/albums/u270/olly-k/Image1.jpg

 

The list seems to be getting more critical so can anyone please help?!

 

 

--

Olly.

Guest olly_k
Posted

ok now I am back to the original box

.

 

does this mean the other stuff has installed correctly?

 

--

Olly.

 

 

"olly_k" wrote:

<span style="color:blue">

> Hi folks, I have jsut changed motherboards on my PC and had to 'repair' XP -

> I did this by trying to re-install then windows gave me the extra option to

> repair current edition - I didn't have a recovery disk so couldn't do this

> the official way but windows seemed to go through the install process and

> everything rebooted fine and windows started working again...

>

> I then had to activate XP over the internet which seemed to go fine.

>

> Trouble is, when ever I get critical updates I click the shield and I get a

> box like this...

>

> "Some updates could not be installed" - screenshot below...

>

> http://i170.photobucket.com/albums/u270/olly-k/Image1.jpg

>

> The list seems to be getting more critical so can anyone please help?!

>

>

> --

> Olly.</span>

Guest MowGreen [MVP]
Posted

Olly,

 

At this point in time, all updates previously installed are no longer

present. Suggest you show hidden files, folders, and system files -

http://www.bleepingcomputer.com/tutorials/...al62.html#winxp

 

Then do this - Start > Run > type in

 

net stop wuauserv

 

Click OK or press Enter

 

Back to Start > Run > type in

 

%windir%\softwaredistribution

Click OK or press Enter

 

Delete ALL of the subfolders of SoftwareDistribution

Close the window

 

Download and SAVE the latest version of the Windows Update Agent

http://go.microsoft.com/fwlink/?LinkID=91237

 

and KB927891

http://www.microsoft.com/downloads/details...89-404327772E5A

 

SAVE them, do NOT run them from their present location

When the downloads complete, close the browser and any other open programs

Install WindowsUpdateAgent30-x86.exe first

If a message appears that the Update Agent is already installed, browse

to the location of WindowsUpdateAgent30-x86.exe from Start > Run >

Browse, Open and add this command after " in the Open line

 

/wuforce

If the file is located in the root drive and said drive is C:\ the

command will look like this :

 

"C:\WindowsUpdateAgent30-x86.exe" /wuforce

Press Enter and it will install

 

Then install WindowsXP-KB927891-v3-x86-ENU.exe and restart the system

When the system is up go back to Start > Run > type in

 

wuauclt /detectnow

Click OK or press Enter

That should get the updating process started again

 

IF Windows Installer still fails to install, go back to Start > Run >

type in

 

%windir%\KB893803v2.log

Click OK

Post the above log, please.

 

 

MowGreen [MVP 2003-2007]

===============

-343- FDNY

Never Forgotten

===============

 

 

 

olly_k wrote:

<span style="color:blue">

> ok now I am back to the original box

> .

>

> does this mean the other stuff has installed correctly?

> </span>

Guest olly_k
Posted

Hi Mowgreen, thankyou for your response - I just sorted tonight and hadn't

got round to updating this post but I have rated your post as helpful because

it was the same solution!

 

Thanks again!

--

Olly.

 

 

"MowGreen [MVP]" wrote:

<span style="color:blue">

> Olly,

>

> At this point in time, all updates previously installed are no longer

> present. Suggest you show hidden files, folders, and system files -

> http://www.bleepingcomputer.com/tutorials/...al62.html#winxp

>

> Then do this - Start > Run > type in

>

> net stop wuauserv

>

> Click OK or press Enter

>

> Back to Start > Run > type in

>

> %windir%softwaredistribution

> Click OK or press Enter

>

> Delete ALL of the subfolders of SoftwareDistribution

> Close the window

>

> Download and SAVE the latest version of the Windows Update Agent

> http://go.microsoft.com/fwlink/?LinkID=91237

>

> and KB927891

> http://www.microsoft.com/downloads/details...89-404327772E5A

>

> SAVE them, do NOT run them from their present location

> When the downloads complete, close the browser and any other open programs

> Install WindowsUpdateAgent30-x86.exe first

> If a message appears that the Update Agent is already installed, browse

> to the location of WindowsUpdateAgent30-x86.exe from Start > Run >

> Browse, Open and add this command after " in the Open line

>

> /wuforce

> If the file is located in the root drive and said drive is C: the

> command will look like this :

>

> "C:WindowsUpdateAgent30-x86.exe" /wuforce

> Press Enter and it will install

>

> Then install WindowsXP-KB927891-v3-x86-ENU.exe and restart the system

> When the system is up go back to Start > Run > type in

>

> wuauclt /detectnow

> Click OK or press Enter

> That should get the updating process started again

>

> IF Windows Installer still fails to install, go back to Start > Run >

> type in

>

> %windir%KB893803v2.log

> Click OK

> Post the above log, please.

>

>

> MowGreen [MVP 2003-2007]

> ===============

> -343- FDNY

> Never Forgotten

> ===============

>

>

>

> olly_k wrote:

> <span style="color:green">

> > ok now I am back to the original box

> > .

> >

> > does this mean the other stuff has installed correctly?

> > </span>

> </span>

Guest MowGreen [MVP]
Posted

You're mowst welcome. So I take the issue is resolved, right ?

 

MowGreen [MVP 2003-2007]

===============

-343- FDNY

Never Forgotten

===============

 

 

olly_k wrote:

<span style="color:blue">

> Hi Mowgreen, thankyou for your response - I just sorted tonight and hadn't

> got round to updating this post but I have rated your post as helpful because

> it was the same solution!

>

> Thanks again! </span>

Guest olly_k
Posted

Yep sorted thanks!

--

Olly.

 

 

"MowGreen [MVP]" wrote:

<span style="color:blue">

> You're mowst welcome. So I take the issue is resolved, right ?

>

> MowGreen [MVP 2003-2007]

> ===============

> -343- FDNY

> Never Forgotten

> ===============

>

>

> olly_k wrote:

> <span style="color:green">

> > Hi Mowgreen, thankyou for your response - I just sorted tonight and hadn't

> > got round to updating this post but I have rated your post as helpful because

> > it was the same solution!

> >

> > Thanks again! </span>

> </span>

  • 3 months later...
Posted

Sorry to hijack this post, I am having the same problem and I went through

all the steps you outlined: I ran the last thing you said to do and it told

me the file did not exist. Any suggestions for me? Here are the updates not

being installed:

 

Cumulative Security Update for Outlook Express for Windows XP (KB929123)

Security Update for Windows XP (KB938829)

Security Update for Windows XP (KB921503)

Update for Windows XP (KB936357)

Security Update for Windows Media Player 9 (KB936782)

Update for Windows XP (KB938828)

Security Update for Windows XP (KB936021)

 

"MowGreen [MVP]" wrote:

<span style="color:blue">

> Olly,

>

> At this point in time, all updates previously installed are no longer

> present. Suggest you show hidden files, folders, and system files -

> http://www.bleepingcomputer.com/tutorials/...al62.html#winxp

>

> Then do this - Start > Run > type in

>

> net stop wuauserv

>

> Click OK or press Enter

>

> Back to Start > Run > type in

>

> %windir%softwaredistribution

> Click OK or press Enter

>

> Delete ALL of the subfolders of SoftwareDistribution

> Close the window

>

> Download and SAVE the latest version of the Windows Update Agent

> http://go.microsoft.com/fwlink/?LinkID=91237

>

> and KB927891

> http://www.microsoft.com/downloads/details...89-404327772E5A

>

> SAVE them, do NOT run them from their present location

> When the downloads complete, close the browser and any other open programs

> Install WindowsUpdateAgent30-x86.exe first

> If a message appears that the Update Agent is already installed, browse

> to the location of WindowsUpdateAgent30-x86.exe from Start > Run >

> Browse, Open and add this command after " in the Open line

>

> /wuforce

> If the file is located in the root drive and said drive is C: the

> command will look like this :

>

> "C:WindowsUpdateAgent30-x86.exe" /wuforce

> Press Enter and it will install

>

> Then install WindowsXP-KB927891-v3-x86-ENU.exe and restart the system

> When the system is up go back to Start > Run > type in

>

> wuauclt /detectnow

> Click OK or press Enter

> That should get the updating process started again

>

> IF Windows Installer still fails to install, go back to Start > Run >

> type in

>

> %windir%KB893803v2.log

> Click OK

> Post the above log, please.

>

>

> MowGreen [MVP 2003-2007]

> ===============

> -343- FDNY

> Never Forgotten

> ===============

>

>

>

> olly_k wrote:

> <span style="color:green">

> > ok now I am back to the original box

> > .

> >

> > does this mean the other stuff has installed correctly?

> > </span>

> </span>

  • 4 months later...
Guest Craiig
Posted

"MowGreen [MVP]" wrote:

<span style="color:blue">

> Olly,

>

> At this point in time, all updates previously installed are no longer

> present. Suggest you show hidden files, folders, and system files -

> http://www.bleepingcomputer.com/tutorials/...al62.html#winxp

>

> Then do this - Start > Run > type in

>

> net stop wuauserv

>

> Click OK or press Enter

>

> Back to Start > Run > type in

>

> %windir%softwaredistribution

> Click OK or press Enter

>

> Delete ALL of the subfolders of SoftwareDistribution

> Close the window

>

> Download and SAVE the latest version of the Windows Update Agent

> http://go.microsoft.com/fwlink/?LinkID=91237

>

> and KB927891

> http://www.microsoft.com/downloads/details...89-404327772E5A

>

> SAVE them, do NOT run them from their present location

> When the downloads complete, close the browser and any other open programs

> Install WindowsUpdateAgent30-x86.exe first

> If a message appears that the Update Agent is already installed, browse

> to the location of WindowsUpdateAgent30-x86.exe from Start > Run >

> Browse, Open and add this command after " in the Open line

>

> /wuforce

> If the file is located in the root drive and said drive is C: the

> command will look like this :

>

> "C:WindowsUpdateAgent30-x86.exe" /wuforce

> Press Enter and it will install

>

> Then install WindowsXP-KB927891-v3-x86-ENU.exe and restart the system

> When the system is up go back to Start > Run > type in

>

> wuauclt /detectnow

> Click OK or press Enter

> That should get the updating process started again

>

> IF Windows Installer still fails to install, go back to Start > Run >

> type in

>

> %windir%KB893803v2.log

> Click OK

> Post the above log, please.

>

>

> MowGreen [MVP 2003-2007]

> ===============

> -343- FDNY

> Never Forgotten

> ===============

>

>

>

> olly_k wrote:

> <span style="color:green">

> > ok now I am back to the original box

> > .

> >

> > does this mean the other stuff has installed correctly?

> > </span>

> YOUR A GENIUS!!!!! THANK YOU!!!!!!</span>

Guest Craiig
Posted

[KB893803v2.log]

0.078:

================================================================================

0.078: 2008/04/21 13:27:54.171 (local)

0.078: c:\1e8cc01594d9d299688a67190c6301\UPDATE\update.exe (version 6.1.22.4)

0.078: Hotfix started with following command line: /quiet /norestart

1.719: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with

error 0x2

1.719: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with

error 0x2

1.719: DoInstallation: CleanPFR failed: 0x2

1.719: SetProductTypes: InfProductBuildType=BuildType.IC

1.719: SetAltOsLoaderPath: No section uses DirId 65701; done.

1.750: DoInstallation: FetchSourceURL for

c:\1e8cc01594d9d299688a67190c6301\update\update_wxp.inf failed

1.750: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$

1.750: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:

0xe0000102

1.750: BuildCabinetManifest: update.url absent

1.750: Starting AnalyzeComponents

1.750: AnalyzePhaseZero used 0 ticks

1.750: No c:\windows\INF\updtblk.inf file.

1.750: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102

1.750: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102

2.781:

C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem22.CAT

trusts inf c:\windows\inf\oem22.inf of device

DOT4PRT\VID_03F0&PID_2811&MI_02&DOT4&PRINT_HPZ\9&740E3FB&0&1

3.219:

C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem1.CAT

trusts inf c:\windows\inf\oem1.inf of device

PCI\VEN_10DE&DEV_0368&SUBSYS_CB841043&REV_A3\3&2411E6FE&0&51

5.860: Failed to query DriverPath of ROOT\LEGACY_AFD\0000 0x2

5.860: Failed to query DriverPath of ROOT\LEGACY_ARP1394\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_ASIO\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_AVG7CORE\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_AVG7RSW\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_AVG7RSXP\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_AVGCLEAN\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_AVGTDI\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_BEEP\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_CTAC32K\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_CTPRXY2K\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_CTSFM2K\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_DMBOOT\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_DMLOAD\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_EMUPIA\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_FIPS\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_GPC\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_HA20X2K\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_HTTP\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_IPNAT\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_IPSEC\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_KSECDD\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_MNMDD\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_MOUNTMGR\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_NDIS\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_NDISTAPI\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_NDISUIO\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_NDPROXY\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_NETBT\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_NULL\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_OSSRV\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_PARTMGR\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_PARVDM\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_RASACD\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_RDPCDD\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_TCPIP\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_VGASAVE\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_VOLSNAP\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_WANARP\0000 0x2

5.875: Failed to query DriverPath of ROOT\LEGACY_WS2IFSL\0000 0x2

6.688: Failed to query DriverPath of USB\VID_0471&PID_0815\PH00UMH3 0x2

6.703: SetupVerifyInfFile failed with error 0x490 for cyusb.inf of device

USB\VID_04B4&PID_E006\5&19448E6D&0&4

6.703: SetupVerifyInfFile failed with error 0x490 for

c:\windows\inf\cyusb.inf of device USB\VID_04B4&PID_E006\5&19448E6D&0&4

8.500: OEM file scan used 6750 ticks

8.828: AnalyzePhaseOne: used 7078 ticks

8.828: AnalyzeComponents: Hotpatch analysis disabled; skipping.

8.828: AnalyzeComponents: Hotpatching is disabled.

8.844: AnalyzePhaseTwo used 16 ticks

8.844: AnalyzePhaseThree used 0 ticks

8.844: AnalyzePhaseFive used 0 ticks

8.844: AnalyzePhaseSix used 0 ticks

8.844: AnalyzeComponents used 7094 ticks

8.844: Downloading 0 files

8.844: bPatchMode = FALSE

8.844: Inventory complete: ReturnStatus=0, 7094 ticks

8.844: Num Ticks for invent : 7094

8.844: Conditional load of section MSI.Reg.Install.Condition succeeded

8.844: Allocation size of drive C: is 4096 bytes, free space = 83093934080

bytes

8.844: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.

8.844: Drive C: free 79244MB req: 5MB w/uninstall: NOT CALCULATED.

8.844: CabinetBuild complete

8.844: Num Ticks for Cabinet build : 0

8.844: DynamicStrings section not defined or empty.

8.969: FileInUse:: need to restart already, turn off

8.969: FileInUse:: Add to list - Service Name: msiserver

9.969: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:

0xe0000102

9.985: Num Ticks for Backup : 1141

10.188: Num Ticks for creating uninst inf : 203

10.188: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0

10.188: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:

0xe0000102

11.563: System Restore Point set.

11.594: PFE2: Not avoiding Per File Exceptions.

11.594: GetCatVersion: Failed to retrieve version information from

C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.KB893803v2_wxp.cat with error 0x57

11.594: GetCatVersion: C:\WINDOWS\Tmp.0.KB893803v2_wxp.cat has version of

0, this may indicate error converting version string.

11.875: Copied file: C:\WINDOWS\system32\msi.dll

11.906: Copied file: C:\WINDOWS\system32\msiexec.exe

12.094: Copied file: C:\WINDOWS\system32\msihnd.dll

12.125: Copied file: C:\WINDOWS\system32\msimsg.dll

12.125: Copied file: C:\WINDOWS\system32\msisip.dll

12.219: Copied file: C:\WINDOWS\system32\DllCache\msi.dll

12.235: Copied file: C:\WINDOWS\system32\DllCache\msiexec.exe

12.250: Copied file: C:\WINDOWS\system32\DllCache\msihnd.dll

12.266: Copied file: C:\WINDOWS\system32\DllCache\msimsg.dll

12.281: Copied file: C:\WINDOWS\system32\DllCache\msisip.dll

12.281: DoInstallation: Installing assemblies with source root path:

c:\1e8cc01594d9d299688a67190c6301\

12.281: Num Ticks for Copying files : 2093

12.297: Num Ticks for Reg update and deleting 0 size files : 16

12.313: GetCatVersion: C:\WINDOWS\KB893803v2_wxp.cat has version of 0, this

may indicate error converting version string.

13.531: ---- Old Information In The Registry ------

13.531: Source:C:\WINDOWS\system32\_000228_.tmp.dll (3.0.3790.2180)

13.531: Destination:

13.531: ---- New Information In The Registry ------

13.531: Source:C:\WINDOWS\system32\_000228_.tmp.dll (3.0.3790.2180)

13.531: Destination:

15.641: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is

empty; nothing to do.

15.641: IsRebootRequiredForFileQueue: c:\windows\system32\msisip.dll was

no-delay replaced; reboot is required.

15.641: IsRebootRequiredForFileQueue:

c:\windows\system32\dllcache\msisip.dll was no-delay replaced; reboot is

required.

15.641: IsRebootRequiredForFileQueue: c:\windows\system32\msimsg.dll was

no-delay replaced; reboot is required.

15.641: IsRebootRequiredForFileQueue:

c:\windows\system32\dllcache\msimsg.dll was no-delay replaced; reboot is

required.

15.641: IsRebootRequiredForFileQueue: c:\windows\system32\msihnd.dll was

no-delay replaced; reboot is required.

15.641: IsRebootRequiredForFileQueue:

c:\windows\system32\dllcache\msihnd.dll was no-delay replaced; reboot is

required.

15.641: IsRebootRequiredForFileQueue: c:\windows\system32\msiexec.exe was

no-delay replaced; reboot is required.

15.641: IsRebootRequiredForFileQueue:

c:\windows\system32\dllcache\msiexec.exe was no-delay replaced; reboot is

required.

15.641: IsRebootRequiredForFileQueue: c:\windows\system32\msi.dll was

no-delay replaced; reboot is required.

15.641: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msi.dll

was no-delay replaced; reboot is required.

15.641: DoInstallation: A reboot is required to complete the installation of

one or more files.

15.641: In Function SetVolatileFlag, line 11576, RegOpenKeyEx failed with

error 0x2

15.641: In Function SetVolatileFlag, line 11593, RegOpenKeyEx failed with

error 0x2

15.641: UpdateSpUpdSvcInf: Source

[ProcessesToRunAfterReboot.RebootNotRequired] section is empty; nothing to do.

15.688: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart = 0

 

"MowGreen [MVP]" wrote:

<span style="color:blue">

> Olly,

>

> At this point in time, all updates previously installed are no longer

> present. Suggest you show hidden files, folders, and system files -

> http://www.bleepingcomputer.com/tutorials/...al62.html#winxp

>

> Then do this - Start > Run > type in

>

> net stop wuauserv

>

> Click OK or press Enter

>

> Back to Start > Run > type in

>

> %windir%softwaredistribution

> Click OK or press Enter

>

> Delete ALL of the subfolders of SoftwareDistribution

> Close the window

>

> Download and SAVE the latest version of the Windows Update Agent

> http://go.microsoft.com/fwlink/?LinkID=91237

>

> and KB927891

> http://www.microsoft.com/downloads/details...89-404327772E5A

>

> SAVE them, do NOT run them from their present location

> When the downloads complete, close the browser and any other open programs

> Install WindowsUpdateAgent30-x86.exe first

> If a message appears that the Update Agent is already installed, browse

> to the location of WindowsUpdateAgent30-x86.exe from Start > Run >

> Browse, Open and add this command after " in the Open line

>

> /wuforce

> If the file is located in the root drive and said drive is C: the

> command will look like this :

>

> "C:WindowsUpdateAgent30-x86.exe" /wuforce

> Press Enter and it will install

>

> Then install WindowsXP-KB927891-v3-x86-ENU.exe and restart the system

> When the system is up go back to Start > Run > type in

>

> wuauclt /detectnow

> Click OK or press Enter

> That should get the updating process started again

>

> IF Windows Installer still fails to install, go back to Start > Run >

> type in

>

> %windir%KB893803v2.log

> Click OK

> Post the above log, please.

>

>

> MowGreen [MVP 2003-2007]

> ===============

> -343- FDNY

> Never Forgotten

> ===============

>

>

>

> olly_k wrote:

> <span style="color:green">

> > ok now I am back to the original box

> > .

> >

> > does this mean the other stuff has installed correctly?

> > </span>

> </span>

Guest MowGreen [MVP]
Posted

What happened when the system was restarted ?

Is Windows Installer 3.1 (KB893803 listed in Add/Remove Programs in the

Control Panel ?

Was Windows Installer 3.1 (V2) manually downloaded from the MS Download

Center or via Automatic|Windows|Microsoft Update ?

 

Two things stand out in the installation log:

 

1) SetupVerifyInfFile failed with error 0x490 for cyusb.inf of device

USB\VID_04B4&PID_E006\5&19448E6D&0&4

SetupVerifyInfFile failed with error 0x490 for

c:\windows\inf\cyusb.inf of device USB\VID_04B4&PID_E006\5&19448E6D&0&4

 

2) GetCatVersion: Failed to retrieve version information from

C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.KB893803v2_wxp.cat

with error 0x57

GetCatVersion: C:\WINDOWS\Tmp.0.KB893803v2_wxp.cat has version of

0, this may indicate error converting version string.

 

The first refers to " Element not found. "

The second may indicate the 'Cause' shown in this MSKB:

 

You cannot install some updates or programs

http://support.microsoft.com/kb/822798

 

 

 

MowGreen [MVP 2003-2008]

===============

-343- FDNY

Never Forgotten

===============

 

 

Craiig wrote:

<span style="color:blue">

> [KB893803v2.log]

> 0.078:

> ================================================================================

> 0.078: 2008/04/21 13:27:54.171 (local)

> 0.078: c:1e8cc01594d9d299688a67190c6301UPDATEupdate.exe (version 6.1.22.4)

> 0.078: Hotfix started with following command line: /quiet /norestart

> 1.719: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with

> error 0x2

> 1.719: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with

> error 0x2

> 1.719: DoInstallation: CleanPFR failed: 0x2

> 1.719: SetProductTypes: InfProductBuildType=BuildType.IC

> 1.719: SetAltOsLoaderPath: No section uses DirId 65701; done.

> 1.750: DoInstallation: FetchSourceURL for

> c:1e8cc01594d9d299688a67190c6301updateupdate_wxp.inf failed

> 1.750: CreateUninstall = 1,Directory = C:WINDOWS$MSI31Uninstall_KB893803v2$

> 1.750: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:

> 0xe0000102

> 1.750: BuildCabinetManifest: update.url absent

> 1.750: Starting AnalyzeComponents

> 1.750: AnalyzePhaseZero used 0 ticks

> 1.750: No c:windowsINFupdtblk.inf file.

> 1.750: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102

> 1.750: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102

> 2.781:

> C:WINDOWSsystem32CatRoot{F750E6C3-38EE-11D1-85E5-00C04FC295EE}oem22.CAT

> trusts inf c:windowsinfoem22.inf of device

> DOT4PRTVID_03F0&PID_2811&MI_02&DOT4&PRINT_HPZ9&740E3FB&0&1

> 3.219:

> C:WINDOWSsystem32CatRoot{F750E6C3-38EE-11D1-85E5-00C04FC295EE}oem1.CAT

> trusts inf c:windowsinfoem1.inf of device

> PCIVEN_10DE&DEV_0368&SUBSYS_CB841043&REV_A33&2411E6FE&0&51

> 5.860: Failed to query DriverPath of ROOTLEGACY_AFD�000 0x2

> 5.860: Failed to query DriverPath of ROOTLEGACY_ARP1394�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_ASIO�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_AVG7CORE�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_AVG7RSW�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_AVG7RSXP�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_AVGCLEAN�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_AVGTDI�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_BEEP�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_CTAC32K�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_CTPRXY2K�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_CTSFM2K�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_DMBOOT�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_DMLOAD�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_EMUPIA�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_FIPS�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_GPC�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_HA20X2K�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_HTTP�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_IPNAT�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_IPSEC�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_KSECDD�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_MNMDD�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_MOUNTMGR�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_NDIS�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_NDISTAPI�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_NDISUIO�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_NDPROXY�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_NETBT�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_NULL�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_OSSRV�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_PARTMGR�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_PARVDM�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_RASACD�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_RDPCDD�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_TCPIP�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_VGASAVE�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_VOLSNAP�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_WANARP�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_WS2IFSL�000 0x2

> 6.688: Failed to query DriverPath of USBVID_0471&PID_0815PH00UMH3 0x2

> 6.703: SetupVerifyInfFile failed with error 0x490 for cyusb.inf of device

> USBVID_04B4&PID_E0065&19448E6D&0&4

> 6.703: SetupVerifyInfFile failed with error 0x490 for

> c:windowsinfcyusb.inf of device USBVID_04B4&PID_E0065&19448E6D&0&4

> 8.500: OEM file scan used 6750 ticks

> 8.828: AnalyzePhaseOne: used 7078 ticks

> 8.828: AnalyzeComponents: Hotpatch analysis disabled; skipping.

> 8.828: AnalyzeComponents: Hotpatching is disabled.

> 8.844: AnalyzePhaseTwo used 16 ticks

> 8.844: AnalyzePhaseThree used 0 ticks

> 8.844: AnalyzePhaseFive used 0 ticks

> 8.844: AnalyzePhaseSix used 0 ticks

> 8.844: AnalyzeComponents used 7094 ticks

> 8.844: Downloading 0 files

> 8.844: bPatchMode = FALSE

> 8.844: Inventory complete: ReturnStatus=0, 7094 ticks

> 8.844: Num Ticks for invent : 7094

> 8.844: Conditional load of section MSI.Reg.Install.Condition succeeded

> 8.844: Allocation size of drive C: is 4096 bytes, free space = 83093934080

> bytes

> 8.844: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.

> 8.844: Drive C: free 79244MB req: 5MB w/uninstall: NOT CALCULATED.

> 8.844: CabinetBuild complete

> 8.844: Num Ticks for Cabinet build : 0

> 8.844: DynamicStrings section not defined or empty.

> 8.969: FileInUse:: need to restart already, turn off

> 8.969: FileInUse:: Add to list - Service Name: msiserver

> 9.969: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:

> 0xe0000102

> 9.985: Num Ticks for Backup : 1141

> 10.188: Num Ticks for creating uninst inf : 203

> 10.188: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0

> 10.188: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:

> 0xe0000102

> 11.563: System Restore Point set.

> 11.594: PFE2: Not avoiding Per File Exceptions.

> 11.594: GetCatVersion: Failed to retrieve version information from

> C:WINDOWSsystem32CatRoot{F750E6C3-38EE-11D1-85E5-00C04FC295EE}Tmp.0.KB893803v2_wxp.cat with error 0x57

> 11.594: GetCatVersion: C:WINDOWSTmp.0.KB893803v2_wxp.cat has version of

> 0, this may indicate error converting version string.

> 11.875: Copied file: C:WINDOWSsystem32msi.dll

> 11.906: Copied file: C:WINDOWSsystem32msiexec.exe

> 12.094: Copied file: C:WINDOWSsystem32msihnd.dll

> 12.125: Copied file: C:WINDOWSsystem32msimsg.dll

> 12.125: Copied file: C:WINDOWSsystem32msisip.dll

> 12.219: Copied file: C:WINDOWSsystem32DllCachemsi.dll

> 12.235: Copied file: C:WINDOWSsystem32DllCachemsiexec.exe

> 12.250: Copied file: C:WINDOWSsystem32DllCachemsihnd.dll

> 12.266: Copied file: C:WINDOWSsystem32DllCachemsimsg.dll

> 12.281: Copied file: C:WINDOWSsystem32DllCachemsisip.dll

> 12.281: DoInstallation: Installing assemblies with source root path:

> c:1e8cc01594d9d299688a67190c6301

> 12.281: Num Ticks for Copying files : 2093

> 12.297: Num Ticks for Reg update and deleting 0 size files : 16

> 12.313: GetCatVersion: C:WINDOWSKB893803v2_wxp.cat has version of 0, this

> may indicate error converting version string.

> 13.531: ---- Old Information In The Registry ------

> 13.531: Source:C:WINDOWSsystem32_000228_.tmp.dll (3.0.3790.2180)

> 13.531: Destination:

> 13.531: ---- New Information In The Registry ------

> 13.531: Source:C:WINDOWSsystem32_000228_.tmp.dll (3.0.3790.2180)

> 13.531: Destination:

> 15.641: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is

> empty; nothing to do.

> 15.641: IsRebootRequiredForFileQueue: c:windowssystem32msisip.dll was

> no-delay replaced; reboot is required.

> 15.641: IsRebootRequiredForFileQueue:

> c:windowssystem32dllcachemsisip.dll was no-delay replaced; reboot is

> required.

> 15.641: IsRebootRequiredForFileQueue: c:windowssystem32msimsg.dll was

> no-delay replaced; reboot is required.

> 15.641: IsRebootRequiredForFileQueue:

> c:windowssystem32dllcachemsimsg.dll was no-delay replaced; reboot is

> required.

> 15.641: IsRebootRequiredForFileQueue: c:windowssystem32msihnd.dll was

> no-delay replaced; reboot is required.

> 15.641: IsRebootRequiredForFileQueue:

> c:windowssystem32dllcachemsihnd.dll was no-delay replaced; reboot is

> required.

> 15.641: IsRebootRequiredForFileQueue: c:windowssystem32msiexec.exe was

> no-delay replaced; reboot is required.

> 15.641: IsRebootRequiredForFileQueue:

> c:windowssystem32dllcachemsiexec.exe was no-delay replaced; reboot is

> required.

> 15.641: IsRebootRequiredForFileQueue: c:windowssystem32msi.dll was

> no-delay replaced; reboot is required.

> 15.641: IsRebootRequiredForFileQueue: c:windowssystem32dllcachemsi.dll

> was no-delay replaced; reboot is required.

> 15.641: DoInstallation: A reboot is required to complete the installation of

> one or more files.

> 15.641: In Function SetVolatileFlag, line 11576, RegOpenKeyEx failed with

> error 0x2

> 15.641: In Function SetVolatileFlag, line 11593, RegOpenKeyEx failed with

> error 0x2

> 15.641: UpdateSpUpdSvcInf: Source

> [ProcessesToRunAfterReboot.RebootNotRequired] section is empty; nothing to do.

> 15.688: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart = 0

>

> "MowGreen [MVP]" wrote:

>

> <span style="color:green">

>>Olly,

>>

>>At this point in time, all updates previously installed are no longer

>>present. Suggest you show hidden files, folders, and system files -

>>http://www.bleepingcomputer.com/tutorials/...al62.html#winxp

>>

>>Then do this - Start > Run > type in

>>

>>net stop wuauserv

>>

>>Click OK or press Enter

>>

>>Back to Start > Run > type in

>>

>>%windir%softwaredistribution

>>Click OK or press Enter

>>

>>Delete ALL of the subfolders of SoftwareDistribution

>>Close the window

>>

>>Download and SAVE the latest version of the Windows Update Agent

>>http://go.microsoft.com/fwlink/?LinkID=91237

>>

>>and KB927891

>>http://www.microsoft.com/downloads/details...89-404327772E5A

>>

>>SAVE them, do NOT run them from their present location

>>When the downloads complete, close the browser and any other open programs

>>Install WindowsUpdateAgent30-x86.exe first

>>If a message appears that the Update Agent is already installed, browse

>>to the location of WindowsUpdateAgent30-x86.exe from Start > Run >

>>Browse, Open and add this command after " in the Open line

>>

>>/wuforce

>>If the file is located in the root drive and said drive is C: the

>>command will look like this :

>>

>>"C:WindowsUpdateAgent30-x86.exe" /wuforce

>>Press Enter and it will install

>>

>>Then install WindowsXP-KB927891-v3-x86-ENU.exe and restart the system

>>When the system is up go back to Start > Run > type in

>>

>>wuauclt /detectnow

>>Click OK or press Enter

>>That should get the updating process started again

>>

>>IF Windows Installer still fails to install, go back to Start > Run >

>>type in

>>

>>%windir%KB893803v2.log

>>Click OK

>>Post the above log, please.

>>

>>

>>MowGreen [MVP 2003-2007]

>>===============

>> -343- FDNY

>>Never Forgotten

>>===============

>>

>>

>>

>>olly_k wrote:

>>

>><span style="color:darkred">

>>>ok now I am back to the original box

>>>.

>>>

>>>does this mean the other stuff has installed correctly?

>>></span>

>></span></span>

Guest Frank Saunders MS-MVP IE,OE/WM
Posted

"Craiig" <Craiig@discussions.microsoft.com> wrote in message

news:36742664-8265-439C-9DCC-AD4C46D7D6CC@microsoft.com...<span style="color:blue">

> [KB893803v2.log]

> 0.078:

> ================================================================================

> 0.078: 2008/04/21 13:27:54.171 (local)

> 0.078: c:1e8cc01594d9d299688a67190c6301UPDATEupdate.exe (version

> 6.1.22.4)

> 0.078: Hotfix started with following command line: /quiet /norestart

> 1.719: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with

> error 0x2

> 1.719: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with

> error 0x2

> 1.719: DoInstallation: CleanPFR failed: 0x2

> 1.719: SetProductTypes: InfProductBuildType=BuildType.IC

> 1.719: SetAltOsLoaderPath: No section uses DirId 65701; done.

> 1.750: DoInstallation: FetchSourceURL for

> c:1e8cc01594d9d299688a67190c6301updateupdate_wxp.inf failed

> 1.750: CreateUninstall = 1,Directory =

> C:WINDOWS$MSI31Uninstall_KB893803v2$

> 1.750: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:

> 0xe0000102

> 1.750: BuildCabinetManifest: update.url absent

> 1.750: Starting AnalyzeComponents

> 1.750: AnalyzePhaseZero used 0 ticks

> 1.750: No c:windowsINFupdtblk.inf file.

> 1.750: SetupFindFirstLine in LoadExclusionList Failed with error:

> 0xe0000102

> 1.750: SetupFindFirstLine in LoadExclusionList Failed with error:

> 0xe0000102

> 2.781:

> C:WINDOWSsystem32CatRoot{F750E6C3-38EE-11D1-85E5-00C04FC295EE}oem22.CAT

> trusts inf c:windowsinfoem22.inf of device

> DOT4PRTVID_03F0&PID_2811&MI_02&DOT4&PRINT_HPZ9&740E3FB&0&1

> 3.219:

> C:WINDOWSsystem32CatRoot{F750E6C3-38EE-11D1-85E5-00C04FC295EE}oem1.CAT

> trusts inf c:windowsinfoem1.inf of device

> PCIVEN_10DE&DEV_0368&SUBSYS_CB841043&REV_A33&2411E6FE&0&51

> 5.860: Failed to query DriverPath of ROOTLEGACY_AFD�000 0x2

> 5.860: Failed to query DriverPath of ROOTLEGACY_ARP1394�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_ASIO�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_AVG7CORE�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_AVG7RSW�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_AVG7RSXP�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_AVGCLEAN�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_AVGTDI�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_BEEP�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_CTAC32K�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_CTPRXY2K�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_CTSFM2K�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_DMBOOT�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_DMLOAD�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_EMUPIA�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_FIPS�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_GPC�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_HA20X2K�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_HTTP�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_IPNAT�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_IPSEC�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_KSECDD�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_MNMDD�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_MOUNTMGR�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_NDIS�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_NDISTAPI�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_NDISUIO�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_NDPROXY�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_NETBT�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_NULL�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_OSSRV�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_PARTMGR�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_PARVDM�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_RASACD�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_RDPCDD�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_TCPIP�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_VGASAVE�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_VOLSNAP�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_WANARP�000 0x2

> 5.875: Failed to query DriverPath of ROOTLEGACY_WS2IFSL�000 0x2

> 6.688: Failed to query DriverPath of USBVID_0471&PID_0815PH00UMH3 0x2

> 6.703: SetupVerifyInfFile failed with error 0x490 for cyusb.inf of device

> USBVID_04B4&PID_E0065&19448E6D&0&4

> 6.703: SetupVerifyInfFile failed with error 0x490 for

> c:windowsinfcyusb.inf of device USBVID_04B4&PID_E0065&19448E6D&0&4

> 8.500: OEM file scan used 6750 ticks

> 8.828: AnalyzePhaseOne: used 7078 ticks

> 8.828: AnalyzeComponents: Hotpatch analysis disabled; skipping.

> 8.828: AnalyzeComponents: Hotpatching is disabled.

> 8.844: AnalyzePhaseTwo used 16 ticks

> 8.844: AnalyzePhaseThree used 0 ticks

> 8.844: AnalyzePhaseFive used 0 ticks

> 8.844: AnalyzePhaseSix used 0 ticks

> 8.844: AnalyzeComponents used 7094 ticks

> 8.844: Downloading 0 files

> 8.844: bPatchMode = FALSE

> 8.844: Inventory complete: ReturnStatus=0, 7094 ticks

> 8.844: Num Ticks for invent : 7094

> 8.844: Conditional load of section MSI.Reg.Install.Condition succeeded

> 8.844: Allocation size of drive C: is 4096 bytes, free space = 83093934080

> bytes

> 8.844: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.

> 8.844: Drive C: free 79244MB req: 5MB w/uninstall: NOT CALCULATED.

> 8.844: CabinetBuild complete

> 8.844: Num Ticks for Cabinet build : 0

> 8.844: DynamicStrings section not defined or empty.

> 8.969: FileInUse:: need to restart already, turn off

> 8.969: FileInUse:: Add to list - Service Name: msiserver

> 9.969: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:

> 0xe0000102

> 9.985: Num Ticks for Backup : 1141

> 10.188: Num Ticks for creating uninst inf : 203

> 10.188: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0

> 10.188: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll

> failed:

> 0xe0000102

> 11.563: System Restore Point set.

> 11.594: PFE2: Not avoiding Per File Exceptions.

> 11.594: GetCatVersion: Failed to retrieve version information from

> C:WINDOWSsystem32CatRoot{F750E6C3-38EE-11D1-85E5-00C04FC295EE}Tmp.0.KB893803v2_wxp.cat

> with error 0x57

> 11.594: GetCatVersion: C:WINDOWSTmp.0.KB893803v2_wxp.cat has version of

> 0, this may indicate error converting version string.

> 11.875: Copied file: C:WINDOWSsystem32msi.dll

> 11.906: Copied file: C:WINDOWSsystem32msiexec.exe

> 12.094: Copied file: C:WINDOWSsystem32msihnd.dll

> 12.125: Copied file: C:WINDOWSsystem32msimsg.dll

> 12.125: Copied file: C:WINDOWSsystem32msisip.dll

> 12.219: Copied file: C:WINDOWSsystem32DllCachemsi.dll

> 12.235: Copied file: C:WINDOWSsystem32DllCachemsiexec.exe

> 12.250: Copied file: C:WINDOWSsystem32DllCachemsihnd.dll

> 12.266: Copied file: C:WINDOWSsystem32DllCachemsimsg.dll

> 12.281: Copied file: C:WINDOWSsystem32DllCachemsisip.dll

> 12.281: DoInstallation: Installing assemblies with source root path:

> c:1e8cc01594d9d299688a67190c6301

> 12.281: Num Ticks for Copying files : 2093

> 12.297: Num Ticks for Reg update and deleting 0 size files : 16

> 12.313: GetCatVersion: C:WINDOWSKB893803v2_wxp.cat has version of 0,

> this

> may indicate error converting version string.

> 13.531: ---- Old Information In The Registry ------

> 13.531: Source:C:WINDOWSsystem32_000228_.tmp.dll (3.0.3790.2180)

> 13.531: Destination:

> 13.531: ---- New Information In The Registry ------

> 13.531: Source:C:WINDOWSsystem32_000228_.tmp.dll (3.0.3790.2180)

> 13.531: Destination:

> 15.641: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is

> empty; nothing to do.

> 15.641: IsRebootRequiredForFileQueue: c:windowssystem32msisip.dll was

> no-delay replaced; reboot is required.

> 15.641: IsRebootRequiredForFileQueue:

> c:windowssystem32dllcachemsisip.dll was no-delay replaced; reboot is

> required.

> 15.641: IsRebootRequiredForFileQueue: c:windowssystem32msimsg.dll was

> no-delay replaced; reboot is required.

> 15.641: IsRebootRequiredForFileQueue:

> c:windowssystem32dllcachemsimsg.dll was no-delay replaced; reboot is

> required.

> 15.641: IsRebootRequiredForFileQueue: c:windowssystem32msihnd.dll was

> no-delay replaced; reboot is required.

> 15.641: IsRebootRequiredForFileQueue:

> c:windowssystem32dllcachemsihnd.dll was no-delay replaced; reboot is

> required.

> 15.641: IsRebootRequiredForFileQueue: c:windowssystem32msiexec.exe was

> no-delay replaced; reboot is required.

> 15.641: IsRebootRequiredForFileQueue:

> c:windowssystem32dllcachemsiexec.exe was no-delay replaced; reboot is

> required.

> 15.641: IsRebootRequiredForFileQueue: c:windowssystem32msi.dll was

> no-delay replaced; reboot is required.

> 15.641: IsRebootRequiredForFileQueue: c:windowssystem32dllcachemsi.dll

> was no-delay replaced; reboot is required.

> 15.641: DoInstallation: A reboot is required to complete the installation

> of

> one or more files.

> 15.641: In Function SetVolatileFlag, line 11576, RegOpenKeyEx failed with

> error 0x2

> 15.641: In Function SetVolatileFlag, line 11593, RegOpenKeyEx failed with

> error 0x2

> 15.641: UpdateSpUpdSvcInf: Source

> [ProcessesToRunAfterReboot.RebootNotRequired] section is empty; nothing to

> do.

> 15.688: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart

> = 0

>

> "MowGreen [MVP]" wrote:

><span style="color:green">

>> Olly,

>>

>> At this point in time, all updates previously installed are no longer

>> present. Suggest you show hidden files, folders, and system files -

>> http://www.bleepingcomputer.com/tutorials/...al62.html#winxp

>>

>> Then do this - Start > Run > type in

>>

>> net stop wuauserv

>>

>> Click OK or press Enter

>>

>> Back to Start > Run > type in

>>

>> %windir%softwaredistribution

>> Click OK or press Enter

>>

>> Delete ALL of the subfolders of SoftwareDistribution

>> Close the window

>>

>> Download and SAVE the latest version of the Windows Update Agent

>> http://go.microsoft.com/fwlink/?LinkID=91237

>>

>> and KB927891

>> http://www.microsoft.com/downloads/details...89-404327772E5A

>>

>> SAVE them, do NOT run them from their present location

>> When the downloads complete, close the browser and any other open

>> programs

>> Install WindowsUpdateAgent30-x86.exe first

>> If a message appears that the Update Agent is already installed, browse

>> to the location of WindowsUpdateAgent30-x86.exe from Start > Run >

>> Browse, Open and add this command after " in the Open line

>>

>> /wuforce

>> If the file is located in the root drive and said drive is C: the

>> command will look like this :

>>

>> "C:WindowsUpdateAgent30-x86.exe" /wuforce

>> Press Enter and it will install

>>

>> Then install WindowsXP-KB927891-v3-x86-ENU.exe and restart the system

>> When the system is up go back to Start > Run > type in

>>

>> wuauclt /detectnow

>> Click OK or press Enter

>> That should get the updating process started again

>>

>> IF Windows Installer still fails to install, go back to Start > Run >

>> type in

>>

>> %windir%KB893803v2.log

>> Click OK

>> Post the above log, please.

>>

>>

>> MowGreen [MVP 2003-2007]

>> ===============

>> -343- FDNY

>> Never Forgotten

>> ===============

>>

>>

>>

>> olly_k wrote:

>><span style="color:darkred">

>> > ok now I am back to the original box

>> > .

>> >

>> > does this mean the other stuff has installed correctly?

>> ></span>

>></span></span>

 

If it still isn't installed:

Turn on Windows Firewall and turn off any third-party firewall.

Turn off any anti-virus and anti-spyware.

Try again.

 

--

Frank Saunders MS-MVP IE,OE/WM

www.fjsmjs.com

Do not reply with email

Guest Paul Adare
Posted

On Mon, 21 Apr 2008 17:24:41 -0500, Frank Saunders MS-MVP IE,OE/WM wrote:

<span style="color:blue">

> If it still isn't installed:

> Turn on Windows Firewall and turn off any third-party firewall.

> Turn off any anti-virus and anti-spyware.

> Try again.</span>

 

One would assume that an OE MVP would know better than to quote hundreds of

lines of useless text for a 4 line response. Apparently not.

 

--

Paul Adare

http://www.identit.ca

A bad random number generator: 1, 1, 1, 1, 1, 4.33e+67, 1, 1, 1

Posted

Can i use this tips and tricks for XP SP3 ? I installed SP3 and windows

update was not unable to update..with the same message "These

components were not installed" style_emoticons/

 

 

--

kva

------------------------------------------------------------------------

kva's Profile: http://forums.techarena.in/member.php?userid=47320

View this thread: http://forums.techarena.in/showthread.php?t=793589

 

http://forums.techarena.in

Guest PA Bear [MS MVP]
Posted

WinXP SP3 RTM has not been made available to users yet. See

http://forums.microsoft.com/TechNet/ShowPo...14173&SiteID=17

 

The only available support for WinXP SP3 Beta is in this forum:

http://forums.microsoft.com/TechNet/ShowFo...=2010&SiteID=17

 

NB: You will have to uninstall WinXP SP3 Beta before you'll be able to

install the final release.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

 

kva wrote:<span style="color:blue">

> Can i use this tips and tricks for XP SP3 ? I installed SP3 and windows

> update was not unable to update..with the same message "These

> components were not installed" style_emoticons/ </span>

  • 2 weeks later...
Guest AFDave
Posted

Instuctions didnt work for me... here is a copy of the log

 

[KB893803v2.log]

0.031:

================================================================================

0.031: 2008/05/08 21:50:44.595 (local)

0.031:

C:\WINDOWS\SoftwareDistribution\Download\ad9c4c2a779933f83b51a49a2c88838d\update\update.exe (version 6.1.22.4)

0.031: Failed To Enable SE_SHUTDOWN_PRIVILEGE

0.031: Hotfix started with following command line: /norestart /quiet -er

/ParentInfo:0e3b82de3115074aaf0668d2e9914204

0.328: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with

error 0x2

0.328: In Function TestVolatileFlag, line 11692, RegQueryValueEx failed with

error 0x2

0.328: ---- Old Information In The Registry ------

0.328: Source:C:\WINDOWS\System32\_000045_.tmp (6.2.2600.1106)

0.328: Destination:

0.328: Source:C:\WINDOWS\System32\SETF1.tmp (5.1.2600.1557)

0.328: Destination:C:\WINDOWS\System32\winhttp.dll (5.1.2600.1106)

0.328: ---- New Information In The Registry ------

0.328: Source:C:\WINDOWS\System32\_000045_.tmp (6.2.2600.1106)

0.328: Destination:

0.328: Source:C:\WINDOWS\System32\SETF1.tmp (5.1.2600.1557)

0.328: Destination:C:\WINDOWS\System32\winhttp.dll (5.1.2600.1106)

0.328: SetProductTypes: InfProductBuildType=BuildType.Sel

0.328: SetAltOsLoaderPath: No section uses DirId 65701; done.

0.343: DoInstallation: FetchSourceURL for

c:\windows\softwaredistribution\download\ad9c4c2a779933f83b51a49a2c88838d\update\update_wxp.inf failed

0.343: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$

0.343: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:

0xe0000102

0.343: BuildCabinetManifest: update.url absent

0.343: Starting AnalyzeComponents

0.343: AnalyzePhaseZero used 0 ticks

0.343: No c:\windows\INF\updtblk.inf file.

0.343: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102

0.343: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102

2.578: OEM file scan used 2235 ticks

2.859: AnalyzePhaseOne: used 2516 ticks

2.859: AnalyzeComponents: Hotpatch analysis disabled; skipping.

2.859: AnalyzeComponents: Hotpatching is disabled.

2.859: AnalyzePhaseTwo used 0 ticks

2.859: AnalyzePhaseThree used 0 ticks

2.859: AnalyzePhaseFive used 0 ticks

2.859: AnalyzePhaseSix used 0 ticks

2.859: AnalyzeComponents used 2516 ticks

2.859: Downloading 0 files

2.859: bPatchMode = FALSE

2.859: Inventory complete: ReturnStatus=0, 2516 ticks

2.859: Num Ticks for invent : 2516

2.859: Conditional load of section MSI.Reg.Install.Condition succeeded

2.859: Allocation size of drive C: is 4096 bytes, free space = 196600782848

bytes

2.859: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.

2.859: Drive C: free 187493MB req: 10MB w/uninstall: NOT CALCULATED.

2.859: CabinetBuild complete

2.859: Num Ticks for Cabinet build : 0

2.859: DynamicStrings section not defined or empty.

2.859: FileInUse:: need to restart already, turn off

2.859: FileInUse:: Add to list - Service Name: msiserver

3.859: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:

0xe0000102

3.921: Num Ticks for Backup : 1062

4.171: Num Ticks for creating uninst inf : 250

4.171: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0

4.171: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:

0xe0000102

4.500: System Restore Point set.

4.515: Copied file: C:\WINDOWS\System32\spmsg.dll

4.546: PFE2: Not avoiding Per File Exceptions.

4.562: GetCatVersion: Failed to retrieve version information from

C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB893803v2_wxp.cat with error 0x57

4.656: Copied file: C:\WINDOWS\System32\msi.dll

4.671: Copied file: C:\WINDOWS\System32\msiexec.exe

4.703: Copied file: C:\WINDOWS\System32\msihnd.dll

4.781: Copied file: C:\WINDOWS\System32\msimsg.dll

4.796: Copied file: C:\WINDOWS\System32\msisip.dll

4.828: Copied file: C:\WINDOWS\System32\DllCache\msi.dll

4.828: Copied file: C:\WINDOWS\System32\DllCache\msiexec.exe

4.843: Copied file: C:\WINDOWS\System32\DllCache\msihnd.dll

4.843: Copied file: C:\WINDOWS\System32\DllCache\msimsg.dll

4.859: Copied file: C:\WINDOWS\System32\DllCache\msisip.dll

4.859: DoInstallation: Installing assemblies with source root path:

c:\windows\softwaredistribution\download\ad9c4c2a779933f83b51a49a2c88838d\

4.859: Num Ticks for Copying files : 688

4.875: Num Ticks for Reg update and deleting 0 size files : 16

4.875: ---- Old Information In The Registry ------

4.875: Source:C:\WINDOWS\System32\_000045_.tmp (6.2.2600.1106)

4.875: Destination:

4.875: Source:C:\WINDOWS\System32\SETF1.tmp (5.1.2600.1557)

4.875: Destination:C:\WINDOWS\System32\winhttp.dll (5.1.2600.1106)

4.875: Source:C:\WINDOWS\System32\_000103_.tmp.dll (2.0.2600.1106)

4.875: Destination:

4.875: ---- New Information In The Registry ------

4.875: Source:C:\WINDOWS\System32\_000045_.tmp (6.2.2600.1106)

4.875: Destination:

4.875: Source:C:\WINDOWS\System32\SETF1.tmp (5.1.2600.1557)

4.875: Destination:C:\WINDOWS\System32\winhttp.dll (5.1.2600.1106)

4.875: Source:C:\WINDOWS\System32\_000103_.tmp.dll (2.0.2600.1106)

4.875: Destination:

5.859: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is

empty; nothing to do.

5.859: IsRebootRequiredForFileQueue: c:\windows\system32\msisip.dll was

no-delay replaced; reboot is required.

5.859: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msisip.dll

was no-delay replaced; reboot is required.

5.859: IsRebootRequiredForFileQueue: c:\windows\system32\msimsg.dll was

no-delay replaced; reboot is required.

5.859: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msimsg.dll

was no-delay replaced; reboot is required.

5.859: IsRebootRequiredForFileQueue: c:\windows\system32\msihnd.dll was

no-delay replaced; reboot is required.

5.859: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msihnd.dll

was no-delay replaced; reboot is required.

5.859: IsRebootRequiredForFileQueue: c:\windows\system32\msiexec.exe was

no-delay replaced; reboot is required.

5.859: IsRebootRequiredForFileQueue:

c:\windows\system32\dllcache\msiexec.exe was no-delay replaced; reboot is

required.

5.859: IsRebootRequiredForFileQueue: c:\windows\system32\msi.dll was

no-delay replaced; reboot is required.

5.859: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msi.dll

was no-delay replaced; reboot is required.

5.859: DoInstallation: A reboot is required to complete the installation of

one or more files.

5.859: In Function SetVolatileFlag, line 11576, RegOpenKeyEx failed with

error 0x2

5.859: In Function SetVolatileFlag, line 11593, RegQueryValueEx failed with

error 0x2

5.859: UpdateSpUpdSvcInf: Source

[ProcessesToRunAfterReboot.RebootNotRequired] section is empty; nothing to do.

5.859: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart = 0

0.047:

================================================================================

0.063: 2008/05/10 14:16:41.691 (local)

0.063:

C:\WINDOWS\SoftwareDistribution\Download\ad9c4c2a779933f83b51a49a2c88838d\update\update.exe (version 6.1.22.4)

0.079: Failed To Enable SE_SHUTDOWN_PRIVILEGE

0.079: Hotfix started with following command line: /norestart /quiet -er

/ParentInfo:94275152cc171b43ac6d1321fbf36269

0.594: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with

error 0x2

0.594: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with

error 0x2

0.594: ---- Old Information In The Registry ------

0.594: Source:C:\WINDOWS\system32\wuauclt.exe.wusetup.124421.bak

(5.4.3790.2180)

0.594: Destination:

0.594: Source:C:\WINDOWS\system32\wuaucpl.cpl.wusetup.124562.bak

(5.4.3790.2180)

0.594: Destination:

0.594: Source:C:\WINDOWS\system32\wuaueng.dll.wusetup.124718.bak

(5.4.3790.2180)

0.594: Destination:

0.594: Source:C:\Program Files\Logitech\Desktop Messenger\8876480\rename.tmp

0.594: Destination:C:\Program Files\Logitech\Desktop

Messenger\8876480\rename.ini

0.594: ---- New Information In The Registry ------

0.594: Source:C:\WINDOWS\system32\wuauclt.exe.wusetup.124421.bak

(5.4.3790.2180)

0.594: Destination:

0.594: Source:C:\WINDOWS\system32\wuaucpl.cpl.wusetup.124562.bak

(5.4.3790.2180)

0.594: Destination:

0.610: Source:C:\WINDOWS\system32\wuaueng.dll.wusetup.124718.bak

(5.4.3790.2180)

0.610: Destination:

0.610: Source:C:\Program Files\Logitech\Desktop Messenger\8876480\rename.tmp

0.610: Destination:C:\Program Files\Logitech\Desktop

Messenger\8876480\rename.ini

0.610: SetProductTypes: InfProductBuildType=BuildType.IP

0.610: SetAltOsLoaderPath: No section uses DirId 65701; done.

0.625: DoInstallation: FetchSourceURL for

c:\windows\softwaredistribution\download\ad9c4c2a779933f83b51a49a2c88838d\update\update_wxp.inf failed

0.625: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$

0.625: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:

0xe0000102

0.625: BuildCabinetManifest: update.url absent

0.625: Starting AnalyzeComponents

0.625: AnalyzePhaseZero used 0 ticks

0.625: No c:\windows\INF\updtblk.inf file.

0.625: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102

0.625: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102

4.735:

C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem35.CAT

trusts inf c:\windows\inf\oem35.inf of device

HID\VID_046D&PID_C517&MI_00\7&3D07BFF&0&0000

6.032:

C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem10.CAT

trusts inf c:\windows\inf\oem10.inf of device

PCI\VEN_8086&DEV_2811&SUBSYS_00000000&REV_02\3&61AAA01&0&F8

6.250:

C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem11.CAT

trusts inf c:\windows\inf\oem11.inf of device

PCI\VEN_8086&DEV_2828&SUBSYS_01F81028&REV_02\3&61AAA01&0&FA

6.407:

C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem13.CAT

trusts inf c:\windows\inf\oem13.inf of device

PCI\VEN_8086&DEV_2830&SUBSYS_01F81028&REV_02\3&61AAA01&0&E8

6.610:

C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem13.CAT

trusts inf c:\windows\inf\oem13.inf of device

PCI\VEN_8086&DEV_2831&SUBSYS_01F81028&REV_02\3&61AAA01&0&E9

6.735:

C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem13.CAT

trusts inf c:\windows\inf\oem13.inf of device

PCI\VEN_8086&DEV_2832&SUBSYS_01F81028&REV_02\3&61AAA01&0&EA

7.563:

C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem13.CAT

trusts inf c:\windows\inf\oem13.inf of device

PCI\VEN_8086&DEV_2834&SUBSYS_01F81028&REV_02\3&61AAA01&0&D0

7.829:

C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem13.CAT

trusts inf c:\windows\inf\oem13.inf of device

PCI\VEN_8086&DEV_2835&SUBSYS_01F81028&REV_02\3&61AAA01&0&D1

8.157:

C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem13.CAT

trusts inf c:\windows\inf\oem13.inf of device

PCI\VEN_8086&DEV_2836&SUBSYS_01F81028&REV_02\3&61AAA01&0&EF

8.344:

C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem13.CAT

trusts inf c:\windows\inf\oem13.inf of device

PCI\VEN_8086&DEV_283A&SUBSYS_01F81028&REV_02\3&61AAA01&0&D7

8.485:

C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem12.CAT

trusts inf c:\windows\inf\oem12.inf of device

PCI\VEN_8086&DEV_283E&SUBSYS_01F81028&REV_02\3&61AAA01&0&FB

8.579:

C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem10.CAT

trusts inf c:\windows\inf\oem10.inf of device

PCI\VEN_8086&DEV_283F&SUBSYS_00000000&REV_02\3&61AAA01&0&E0

8.672:

C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem10.CAT

trusts inf c:\windows\inf\oem10.inf of device

PCI\VEN_8086&DEV_2841&SUBSYS_00000000&REV_02\3&61AAA01&0&E1

8.766:

C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem10.CAT

trusts inf c:\windows\inf\oem10.inf of device

PCI\VEN_8086&DEV_2845&SUBSYS_00000000&REV_02\3&61AAA01&0&E3

8.860:

C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem10.CAT

trusts inf c:\windows\inf\oem10.inf of device

PCI\VEN_8086&DEV_2849&SUBSYS_00000000&REV_02\3&61AAA01&0&E5

8.907: SetupVerifyInfFile failed with error 0x490 for hdaudbus.inf of device

PCI\VEN_8086&DEV_284B&SUBSYS_01F81028&REV_02\3&61AAA01&0&D8

9.157:

C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem11.CAT

trusts inf c:\windows\inf\oem11.inf of device

PCI\VEN_8086&DEV_2850&SUBSYS_01F81028&REV_02\3&61AAA01&0&F9

9.266:

C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem9.CAT

trusts inf c:\windows\inf\oem9.inf of device

PCI\VEN_8086&DEV_2A00&SUBSYS_00000000&REV_0C\3&61AAA01&0&00

9.391:

C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem9.CAT

trusts inf c:\windows\inf\oem9.inf of device

PCI\VEN_8086&DEV_2A01&SUBSYS_00000000&REV_0C\3&61AAA01&0&08

11.547: OEM file scan used 10922 ticks

11.938: AnalyzePhaseOne: used 11313 ticks

11.938: AnalyzeComponents: Hotpatch analysis disabled; skipping.

11.938: AnalyzeComponents: Hotpatching is disabled.

11.938: AnalyzePhaseTwo used 0 ticks

11.938: AnalyzePhaseThree used 0 ticks

11.938: AnalyzePhaseFive used 0 ticks

11.938: AnalyzePhaseSix used 0 ticks

11.938: AnalyzeComponents used 11313 ticks

11.938: Downloading 0 files

11.938: bPatchMode = FALSE

11.938: Inventory complete: ReturnStatus=0, 11313 ticks

11.938: Num Ticks for invent : 11313

11.938: Conditional load of section MSI.Reg.Install.Condition succeeded

11.938: Allocation size of drive C: is 4096 bytes, free space = 186732740608

bytes

11.938: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.

11.938: Drive C: free 178082MB req: 5MB w/uninstall: NOT CALCULATED.

11.938: CabinetBuild complete

11.938: Num Ticks for Cabinet build : 0

11.938: DynamicStrings section not defined or empty.

12.797: FileInUse:: need to restart already, turn off

12.797: FileInUse:: Add to list - Service Name: msiserver

12.797: In order to successfully complete this installation, the following

services will automatically be stopped and restarted.

12.797: Windows Installer.

14.797: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:

0xe0000102

14.922: Num Ticks for Backup : 2984

22.860: Num Ticks for creating uninst inf : 7938

22.875: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0

22.875: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:

0xe0000102

22.891: System Restore Point set.

23.250: PFE2: Not avoiding Per File Exceptions.

23.297: GetCatVersion: Failed to retrieve version information from

C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.KB893803v2_wxp.cat with error 0x57

23.500: Copied file: C:\WINDOWS\system32\msi.dll

23.688: Copied file: C:\WINDOWS\system32\msiexec.exe

23.750: Copied file: C:\WINDOWS\system32\msihnd.dll

23.907: Copied file: C:\WINDOWS\system32\msimsg.dll

23.938: Copied file: C:\WINDOWS\system32\msisip.dll

24.063: Copied file: C:\WINDOWS\system32\DllCache\msi.dll

24.079: Copied file: C:\WINDOWS\system32\DllCache\msiexec.exe

24.235: Copied file: C:\WINDOWS\system32\DllCache\msihnd.dll

24.266: Copied file: C:\WINDOWS\system32\DllCache\msimsg.dll

24.313: Copied file: C:\WINDOWS\system32\DllCache\msisip.dll

24.313: DoInstallation: Installing assemblies with source root path:

c:\windows\softwaredistribution\download\ad9c4c2a779933f83b51a49a2c88838d\

24.313: Num Ticks for Copying files : 1453

24.375: Num Ticks for Reg update and deleting 0 size files : 62

24.547: ---- Old Information In The Registry ------

24.547: Source:C:\WINDOWS\system32\wuauclt.exe.wusetup.124421.bak

(5.4.3790.2180)

24.547: Destination:

24.547: Source:C:\WINDOWS\system32\wuaucpl.cpl.wusetup.124562.bak

(5.4.3790.2180)

24.547: Destination:

24.547: Source:C:\WINDOWS\system32\wuaueng.dll.wusetup.124718.bak

(5.4.3790.2180)

24.547: Destination:

24.547: Source:C:\Program Files\Logitech\Desktop Messenger\8876480\rename.tmp

24.547: Destination:C:\Program Files\Logitech\Desktop

Messenger\8876480\rename.ini

24.547: Source:C:\WINDOWS\system32\_000220_.tmp.dll (3.0.3790.2180)

24.547: Destination:

24.547: Source:C:\WINDOWS\system32\_000221_.tmp.dll (3.0.3790.2180)

24.547: Destination:

24.547: ---- New Information In The Registry ------

24.547: Source:C:\WINDOWS\system32\wuauclt.exe.wusetup.124421.bak

(5.4.3790.2180)

24.547: Destination:

24.547: Source:C:\WINDOWS\system32\wuaucpl.cpl.wusetup.124562.bak

(5.4.3790.2180)

24.547: Destination:

24.547: Source:C:\WINDOWS\system32\wuaueng.dll.wusetup.124718.bak

(5.4.3790.2180)

24.547: Destination:

24.547: Source:C:\Program Files\Logitech\Desktop Messenger\8876480\rename.tmp

24.547: Destination:C:\Program Files\Logitech\Desktop

Messenger\8876480\rename.ini

24.547: Source:C:\WINDOWS\system32\_000220_.tmp.dll (3.0.3790.2180)

24.547: Destination:

24.547: Source:C:\WINDOWS\system32\_000221_.tmp.dll (3.0.3790.2180)

24.547: Destination:

25.454: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is

empty; nothing to do.

25.454: IsRebootRequiredForFileQueue: c:\windows\system32\msisip.dll was

no-delay replaced; reboot is required.

25.454: IsRebootRequiredForFileQueue:

c:\windows\system32\dllcache\msisip.dll was no-delay replaced; reboot is

required.

25.454: IsRebootRequiredForFileQueue: c:\windows\system32\msimsg.dll was

no-delay replaced; reboot is required.

25.454: IsRebootRequiredForFileQueue:

c:\windows\system32\dllcache\msimsg.dll was no-delay replaced; reboot is

required.

25.454: IsRebootRequiredForFileQueue: c:\windows\system32\msihnd.dll was

no-delay replaced; reboot is required.

25.454: IsRebootRequiredForFileQueue:

c:\windows\system32\dllcache\msihnd.dll was no-delay replaced; reboot is

required.

25.454: IsRebootRequiredForFileQueue: c:\windows\system32\msiexec.exe was

no-delay replaced; reboot is required.

25.454: IsRebootRequiredForFileQueue:

c:\windows\system32\dllcache\msiexec.exe was no-delay replaced; reboot is

required.

25.454: IsRebootRequiredForFileQueue: c:\windows\system32\msi.dll was

no-delay replaced; reboot is required.

25.454: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msi.dll

was no-delay replaced; reboot is required.

25.454: DoInstallation: A reboot is required to complete the installation of

one or more files.

25.454: In Function SetVolatileFlag, line 11576, RegOpenKeyEx failed with

error 0x2

25.454: In Function SetVolatileFlag, line 11593, RegOpenKeyEx failed with

error 0x2

25.469: UpdateSpUpdSvcInf: Source

[ProcessesToRunAfterReboot.RebootNotRequired] section is empty; nothing to do.

25.532: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart = 0

 

 

"MowGreen [MVP]" wrote:

<span style="color:blue">

> Olly,

>

> At this point in time, all updates previously installed are no longer

> present. Suggest you show hidden files, folders, and system files -

> http://www.bleepingcomputer.com/tutorials/...al62.html#winxp

>

> Then do this - Start > Run > type in

>

> net stop wuauserv

>

> Click OK or press Enter

>

> Back to Start > Run > type in

>

> %windir%softwaredistribution

> Click OK or press Enter

>

> Delete ALL of the subfolders of SoftwareDistribution

> Close the window

>

> Download and SAVE the latest version of the Windows Update Agent

> http://go.microsoft.com/fwlink/?LinkID=91237

>

> and KB927891

> http://www.microsoft.com/downloads/details...89-404327772E5A

>

> SAVE them, do NOT run them from their present location

> When the downloads complete, close the browser and any other open programs

> Install WindowsUpdateAgent30-x86.exe first

> If a message appears that the Update Agent is already installed, browse

> to the location of WindowsUpdateAgent30-x86.exe from Start > Run >

> Browse, Open and add this command after " in the Open line

>

> /wuforce

> If the file is located in the root drive and said drive is C: the

> command will look like this :

>

> "C:WindowsUpdateAgent30-x86.exe" /wuforce

> Press Enter and it will install

>

> Then install WindowsXP-KB927891-v3-x86-ENU.exe and restart the system

> When the system is up go back to Start > Run > type in

>

> wuauclt /detectnow

> Click OK or press Enter

> That should get the updating process started again

>

> IF Windows Installer still fails to install, go back to Start > Run >

> type in

>

> %windir%KB893803v2.log

> Click OK

> Post the above log, please.

>

>

> MowGreen [MVP 2003-2007]

> ===============

> -343- FDNY

> Never Forgotten

> ===============

>

>

>

> olly_k wrote:

> <span style="color:green">

> > ok now I am back to the original box

> > .

> >

> > does this mean the other stuff has installed correctly?

> > </span>

> </span>

Guest AFDave
Posted

I found a fix to my problem on another blog...this is what I found...

 

 

SYMPTOMS

 

When you try to install updates from the Windows Update Web site, from the

Microsoft Update Web site, or by using the Automatic Updates feature, you

receive a message that states that the update or the updates were not

installed successfully. However, the updates are not displayed in the Update

History part of the Web site.

You experience this problem if the following conditions are both true:

 

• You try to update a computer that is running Windows XP.

• You have repaired the Windows XP installation by using the Windows XP CD.

 

CAUSE

 

This problem occurs because of how the Windows XP repair operation replaces

Windows system files. When you repair a Windows installation by using a

Windows XP CD, the repair operation performs both of the following

operations:

 

• It replaces all the Windows system files with the corresponding files from

the CD.

 

Note: This includes the Windows Update files.

 

• It restores the Windows registry.

 

The latest version of Windows Update includes a file that was not available

in the release version of Windows XP. This file is named Wups2.dll.

Therefore, after the repair operation is complete, the following situation

exists:

 

• The Wups2.dll file remains on the computer.

• The registry entries that correspond to this file are missing.

 

Because the registry files that correspond to the Wups2.dll file are

missing, update installations are unsuccessful.

 

RESOLUTION

 

Method 1: Register the Wups2.dll file in Windows

To register the Wups2.dll file in Windows, follow these steps:

 

1. Stop the Automatic Updates service. To do this, follow these steps:

 

a. Click Start, click Run, type cmd, and then click OK.

b. At the command prompt, type the following command, and then press ENTER:

net stop wuauserv

 

2. Register the Wups2.dll file. To do this, follow these steps:

 

a. At the command prompt, type the following command, and then press ENTER:

 

regsvr32 %windir%\system32\wups2.dll

 

Note For a computer that is running Windows XP Professional x64 Edition,

type the following command, and then press ENTER:

 

regsvr32 %windir%\syswow64\wups2.dll

 

b. Click OK on each verification message that you receive.

 

3. Start the Automatic Updates service. To do this, type the following

command at the command prompt, and then press ENTER:

net start wuauserv

 

4. Exit the command prompt. To do this type exit and then press ENTER.

 

 

 

 

 

"AFDave" wrote:

<span style="color:blue">

> Instuctions didnt work for me... here is a copy of the log

>

> [KB893803v2.log]

> 0.031:

> ================================================================================

> 0.031: 2008/05/08 21:50:44.595 (local)

> 0.031:

> C:WINDOWSSoftwareDistributionDownloadad9c4c2a779933f83b51a49a2c88838dupdateupdate.exe (version 6.1.22.4)

> 0.031: Failed To Enable SE_SHUTDOWN_PRIVILEGE

> 0.031: Hotfix started with following command line: /norestart /quiet -er

> /ParentInfo:0e3b82de3115074aaf0668d2e9914204

> 0.328: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with

> error 0x2

> 0.328: In Function TestVolatileFlag, line 11692, RegQueryValueEx failed with

> error 0x2

> 0.328: ---- Old Information In The Registry ------

> 0.328: Source:C:WINDOWSSystem32_000045_.tmp (6.2.2600.1106)

> 0.328: Destination:

> 0.328: Source:C:WINDOWSSystem32SETF1.tmp (5.1.2600.1557)

> 0.328: Destination:C:WINDOWSSystem32winhttp.dll (5.1.2600.1106)

> 0.328: ---- New Information In The Registry ------

> 0.328: Source:C:WINDOWSSystem32_000045_.tmp (6.2.2600.1106)

> 0.328: Destination:

> 0.328: Source:C:WINDOWSSystem32SETF1.tmp (5.1.2600.1557)

> 0.328: Destination:C:WINDOWSSystem32winhttp.dll (5.1.2600.1106)

> 0.328: SetProductTypes: InfProductBuildType=BuildType.Sel

> 0.328: SetAltOsLoaderPath: No section uses DirId 65701; done.

> 0.343: DoInstallation: FetchSourceURL for

> c:windowssoftwaredistributiondownloadad9c4c2a779933f83b51a49a2c88838dupdateupdate_wxp.inf failed

> 0.343: CreateUninstall = 1,Directory = C:WINDOWS$MSI31Uninstall_KB893803v2$

> 0.343: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:

> 0xe0000102

> 0.343: BuildCabinetManifest: update.url absent

> 0.343: Starting AnalyzeComponents

> 0.343: AnalyzePhaseZero used 0 ticks

> 0.343: No c:windowsINFupdtblk.inf file.

> 0.343: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102

> 0.343: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102

> 2.578: OEM file scan used 2235 ticks

> 2.859: AnalyzePhaseOne: used 2516 ticks

> 2.859: AnalyzeComponents: Hotpatch analysis disabled; skipping.

> 2.859: AnalyzeComponents: Hotpatching is disabled.

> 2.859: AnalyzePhaseTwo used 0 ticks

> 2.859: AnalyzePhaseThree used 0 ticks

> 2.859: AnalyzePhaseFive used 0 ticks

> 2.859: AnalyzePhaseSix used 0 ticks

> 2.859: AnalyzeComponents used 2516 ticks

> 2.859: Downloading 0 files

> 2.859: bPatchMode = FALSE

> 2.859: Inventory complete: ReturnStatus=0, 2516 ticks

> 2.859: Num Ticks for invent : 2516

> 2.859: Conditional load of section MSI.Reg.Install.Condition succeeded

> 2.859: Allocation size of drive C: is 4096 bytes, free space = 196600782848

> bytes

> 2.859: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.

> 2.859: Drive C: free 187493MB req: 10MB w/uninstall: NOT CALCULATED.

> 2.859: CabinetBuild complete

> 2.859: Num Ticks for Cabinet build : 0

> 2.859: DynamicStrings section not defined or empty.

> 2.859: FileInUse:: need to restart already, turn off

> 2.859: FileInUse:: Add to list - Service Name: msiserver

> 3.859: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:

> 0xe0000102

> 3.921: Num Ticks for Backup : 1062

> 4.171: Num Ticks for creating uninst inf : 250

> 4.171: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0

> 4.171: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:

> 0xe0000102

> 4.500: System Restore Point set.

> 4.515: Copied file: C:WINDOWSSystem32spmsg.dll

> 4.546: PFE2: Not avoiding Per File Exceptions.

> 4.562: GetCatVersion: Failed to retrieve version information from

> C:WINDOWSSystem32CatRoot{F750E6C3-38EE-11D1-85E5-00C04FC295EE}KB893803v2_wxp.cat with error 0x57

> 4.656: Copied file: C:WINDOWSSystem32msi.dll

> 4.671: Copied file: C:WINDOWSSystem32msiexec.exe

> 4.703: Copied file: C:WINDOWSSystem32msihnd.dll

> 4.781: Copied file: C:WINDOWSSystem32msimsg.dll

> 4.796: Copied file: C:WINDOWSSystem32msisip.dll

> 4.828: Copied file: C:WINDOWSSystem32DllCachemsi.dll

> 4.828: Copied file: C:WINDOWSSystem32DllCachemsiexec.exe

> 4.843: Copied file: C:WINDOWSSystem32DllCachemsihnd.dll

> 4.843: Copied file: C:WINDOWSSystem32DllCachemsimsg.dll

> 4.859: Copied file: C:WINDOWSSystem32DllCachemsisip.dll

> 4.859: DoInstallation: Installing assemblies with source root path:

> c:windowssoftwaredistributiondownloadad9c4c2a779933f83b51a49a2c88838d

> 4.859: Num Ticks for Copying files : 688

> 4.875: Num Ticks for Reg update and deleting 0 size files : 16

> 4.875: ---- Old Information In The Registry ------

> 4.875: Source:C:WINDOWSSystem32_000045_.tmp (6.2.2600.1106)

> 4.875: Destination:

> 4.875: Source:C:WINDOWSSystem32SETF1.tmp (5.1.2600.1557)

> 4.875: Destination:C:WINDOWSSystem32winhttp.dll (5.1.2600.1106)

> 4.875: Source:C:WINDOWSSystem32_000103_.tmp.dll (2.0.2600.1106)

> 4.875: Destination:

> 4.875: ---- New Information In The Registry ------

> 4.875: Source:C:WINDOWSSystem32_000045_.tmp (6.2.2600.1106)

> 4.875: Destination:

> 4.875: Source:C:WINDOWSSystem32SETF1.tmp (5.1.2600.1557)

> 4.875: Destination:C:WINDOWSSystem32winhttp.dll (5.1.2600.1106)

> 4.875: Source:C:WINDOWSSystem32_000103_.tmp.dll (2.0.2600.1106)

> 4.875: Destination:

> 5.859: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is

> empty; nothing to do.

> 5.859: IsRebootRequiredForFileQueue: c:windowssystem32msisip.dll was

> no-delay replaced; reboot is required.

> 5.859: IsRebootRequiredForFileQueue: c:windowssystem32dllcachemsisip.dll

> was no-delay replaced; reboot is required.

> 5.859: IsRebootRequiredForFileQueue: c:windowssystem32msimsg.dll was

> no-delay replaced; reboot is required.

> 5.859: IsRebootRequiredForFileQueue: c:windowssystem32dllcachemsimsg.dll

> was no-delay replaced; reboot is required.

> 5.859: IsRebootRequiredForFileQueue: c:windowssystem32msihnd.dll was

> no-delay replaced; reboot is required.

> 5.859: IsRebootRequiredForFileQueue: c:windowssystem32dllcachemsihnd.dll

> was no-delay replaced; reboot is required.

> 5.859: IsRebootRequiredForFileQueue: c:windowssystem32msiexec.exe was

> no-delay replaced; reboot is required.

> 5.859: IsRebootRequiredForFileQueue:

> c:windowssystem32dllcachemsiexec.exe was no-delay replaced; reboot is

> required.

> 5.859: IsRebootRequiredForFileQueue: c:windowssystem32msi.dll was

> no-delay replaced; reboot is required.

> 5.859: IsRebootRequiredForFileQueue: c:windowssystem32dllcachemsi.dll

> was no-delay replaced; reboot is required.

> 5.859: DoInstallation: A reboot is required to complete the installation of

> one or more files.

> 5.859: In Function SetVolatileFlag, line 11576, RegOpenKeyEx failed with

> error 0x2

> 5.859: In Function SetVolatileFlag, line 11593, RegQueryValueEx failed with

> error 0x2

> 5.859: UpdateSpUpdSvcInf: Source

> [ProcessesToRunAfterReboot.RebootNotRequired] section is empty; nothing to do.

> 5.859: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart = 0

> 0.047:

> ================================================================================

> 0.063: 2008/05/10 14:16:41.691 (local)

> 0.063:

> C:WINDOWSSoftwareDistributionDownloadad9c4c2a779933f83b51a49a2c88838dupdateupdate.exe (version 6.1.22.4)

> 0.079: Failed To Enable SE_SHUTDOWN_PRIVILEGE

> 0.079: Hotfix started with following command line: /norestart /quiet -er

> /ParentInfo:94275152cc171b43ac6d1321fbf36269

> 0.594: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with

> error 0x2

> 0.594: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with

> error 0x2

> 0.594: ---- Old Information In The Registry ------

> 0.594: Source:C:WINDOWSsystem32wuauclt.exe.wusetup.124421.bak

> (5.4.3790.2180)

> 0.594: Destination:

> 0.594: Source:C:WINDOWSsystem32wuaucpl.cpl.wusetup.124562.bak

> (5.4.3790.2180)

> 0.594: Destination:

> 0.594: Source:C:WINDOWSsystem32wuaueng.dll.wusetup.124718.bak

> (5.4.3790.2180)

> 0.594: Destination:

> 0.594: Source:C:Program FilesLogitechDesktop Messenger8876480rename.tmp

> 0.594: Destination:C:Program FilesLogitechDesktop

> Messenger8876480rename.ini

> 0.594: ---- New Information In The Registry ------

> 0.594: Source:C:WINDOWSsystem32wuauclt.exe.wusetup.124421.bak

> (5.4.3790.2180)

> 0.594: Destination:

> 0.594: Source:C:WINDOWSsystem32wuaucpl.cpl.wusetup.124562.bak

> (5.4.3790.2180)

> 0.594: Destination:

> 0.610: Source:C:WINDOWSsystem32wuaueng.dll.wusetup.124718.bak

> (5.4.3790.2180)

> 0.610: Destination:

> 0.610: Source:C:Program FilesLogitechDesktop Messenger8876480rename.tmp

> 0.610: Destination:C:Program FilesLogitechDesktop

> Messenger8876480rename.ini

> 0.610: SetProductTypes: InfProductBuildType=BuildType.IP

> 0.610: SetAltOsLoaderPath: No section uses DirId 65701; done.

> 0.625: DoInstallation: FetchSourceURL for

> c:windowssoftwaredistributiondownloadad9c4c2a779933f83b51a49a2c88838dupdateupdate_wxp.inf failed

> 0.625: CreateUninstall = 1,Directory = C:WINDOWS$MSI31Uninstall_KB893803v2$

> 0.625: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:

> 0xe0000102

> 0.625: BuildCabinetManifest: update.url absent

> 0.625: Starting AnalyzeComponents

> 0.625: AnalyzePhaseZero used 0 ticks

> 0.625: No c:windowsINFupdtblk.inf file.

> 0.625: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102

> 0.625: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102

> 4.735:

> C:WINDOWSsystem32CatRoot{F750E6C3-38EE-11D1-85E5-00C04FC295EE}oem35.CAT

> trusts inf c:windowsinfoem35.inf of device

> HIDVID_046D&PID_C517&MI_007&3D07BFF&0&0000

> 6.032:

> C:WINDOWSsystem32CatRoot{F750E6C3-38EE-11D1-85E5-00C04FC295EE}oem10.CAT

> trusts inf c:windowsinfoem10.inf of device

> PCIVEN_8086&DEV_2811&SUBSYS_00000000&REV_023&61AAA01&0&F8

> 6.250:

> C:WINDOWSsystem32CatRoot{F750E6C3-38EE-11D1-85E5-00C04FC295EE}oem11.CAT

> trusts inf c:windowsinfoem11.inf of device

> PCIVEN_8086&DEV_2828&SUBSYS_01F81028&REV_023&61AAA01&0&FA

> 6.407:

> C:WINDOWSsystem32CatRoot{F750E6C3-38EE-11D1-85E5-00C04FC295EE}oem13.CAT

> trusts inf c:windowsinfoem13.inf of device

> PCIVEN_8086&DEV_2830&SUBSYS_01F81028&REV_023&61AAA01&0&E8

> 6.610:

> C:WINDOWSsystem32CatRoot{F750E6C3-38EE-11D1-85E5-00C04FC295EE}oem13.CAT

> trusts inf c:windowsinfoem13.inf of device

> PCIVEN_8086&DEV_2831&SUBSYS_01F81028&REV_023&61AAA01&0&E9

> 6.735:

> C:WINDOWSsystem32CatRoot{F750E6C3-38EE-11D1-85E5-00C04FC295EE}oem13.CAT

> trusts inf c:windowsinfoem13.inf of device

> PCIVEN_8086&DEV_2832&SUBSYS_01F81028&REV_023&61AAA01&0&EA

> 7.563:

> C:WINDOWSsystem32CatRoot{F750E6C3-38EE-11D1-85E5-00C04FC295EE}oem13.CAT

> trusts inf c:windowsinfoem13.inf of device

> PCIVEN_8086&DEV_2834&SUBSYS_01F81028&REV_023&61AAA01&0&D0

> 7.829:

> C:WINDOWSsystem32CatRoot{F750E6C3-38EE-11D1-85E5-00C04FC295EE}oem13.CAT

> trusts inf c:windowsinfoem13.inf of device

> PCIVEN_8086&DEV_2835&SUBSYS_01F81028&REV_023&61AAA01&0&D1

> 8.157:

> C:WINDOWSsystem32CatRoot{F750E6C3-38EE-11D1-85E5-00C04FC295EE}oem13.CAT

> trusts inf c:windowsinfoem13.inf of device

> PCIVEN_8086&DEV_2836&SUBSYS_01F81028&REV_023&61AAA01&0&EF

> 8.344:

> C:WINDOWSsystem32CatRoot{F750E6C3-38EE-11D1-85E5-00C04FC295EE}oem13.CAT

> trusts inf c:windowsinfoem13.inf of device

> PCIVEN_8086&DEV_283A&SUBSYS_01F81028&REV_023&61AAA01&0&D7

> 8.485:

> C:WINDOWSsystem32CatRoot{F750E6C3-38EE-11D1-85E5-00C04FC295EE}oem12.CAT

> trusts inf c:windowsinfoem12.inf of device

> PCIVEN_8086&DEV_283E&SUBSYS_01F81028&REV_023&61AAA01&0&FB

> 8.579:

> C:WINDOWSsystem32CatRoot{F750E6C3-38EE-11D1-85E5-00C04FC295EE}oem10.CAT

> trusts inf c:windowsinfoem10.inf of device

> PCIVEN_8086&DEV_283F&SUBSYS_00000000&REV_023&61AAA01&0&E0

> 8.672:

> C:WINDOWSsystem32CatRoot{F750E6C3-38EE-11D1-85E5-00C04FC295EE}oem10.CAT

> trusts inf c:windowsinfoem10.inf of device

> PCIVEN_8086&DEV_2841&SUBSYS_00000000&REV_023&61AAA01&0&E1

> 8.766:

> C:WINDOWSsystem32CatRoot{F750E6C3-38EE-11D1-85E5-00C04FC295EE}oem10.CAT

> trusts inf c:windowsinfoem10.inf of device

> PCIVEN_8086&DEV_2845&SUBSYS_00000000&REV_023&61AAA01&0&E3

> 8.860:

> C:WINDOWSsystem32CatRoot{F750E6C3-38EE-11D1-85E5-00C04FC295EE}oem10.CAT

> trusts inf c:windowsinfoem10.inf of device

> PCIVEN_8086&DEV_2849&SUBSYS_00000000&REV_023&61AAA01&0&E5

> 8.907: SetupVerifyInfFile failed with error 0x490 for hdaudbus.inf of device

> PCIVEN_8086&DEV_284B&SUBSYS_01F81028&REV_023&61AAA01&0&D8

> 9.157:

> C:WINDOWSsystem32CatRoot{F750E6C3-38EE-11D1-85E5-00C04FC295EE}oem11.CAT

> trusts inf c:windowsinfoem11.inf of device

> PCIVEN_8086&DEV_2850&SUBSYS_01F81028&REV_023&61AAA01&0&F9

> 9.266:

> C:WINDOWSsystem32CatRoot{F750E6C3-38EE-11D1-85E5-00C04FC295EE}oem9.CAT

> trusts inf c:windowsinfoem9.inf of device

> PCIVEN_8086&DEV_2A00&SUBSYS_00000000&REV_0C3&61AAA01&0&00

> 9.391:

> C:WINDOWSsystem32CatRoot{F750E6C3-38EE-11D1-85E5-00C04FC295EE}oem9.CAT

> trusts inf c:windowsinfoem9.inf of device

> PCIVEN_8086&DEV_2A01&SUBSYS_00000000&REV_0C3&61AAA01&0&08

> 11.547: OEM file scan used 10922 ticks

> 11.938: AnalyzePhaseOne: used 11313 ticks

> 11.938: AnalyzeComponents: Hotpatch analysis disabled; skipping.

> 11.938: AnalyzeComponents: Hotpatching is disabled.

> 11.938: AnalyzePhaseTwo used 0 ticks

> 11.938: AnalyzePhaseThree used 0 ticks

> 11.938: AnalyzePhaseFive used 0 ticks

> 11.938: AnalyzePhaseSix used 0 ticks

> 11.938: AnalyzeComponents used 11313 ticks

> 11.938: Downloading 0 files

> 11.938: bPatchMode = FALSE

> 11.938: Inventory complete: ReturnStatus=0, 11313 ticks

> 11.938: Num Ticks for invent : 11313

> 11.938: Conditional load of section MSI.Reg.Install.Condition succeeded

> 11.938: Allocation size of drive C: is 4096 bytes, free space = 186732740608

> bytes

> 11.938: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.

> 11.938: Drive C: free 178082MB req: 5MB w/uninstall: NOT CALCULATED.

> 11.938: CabinetBuild complete

> 11.938: Num Ticks for Cabinet build : 0

> 11.938: DynamicStrings section not defined or empty.

> 12.797: FileInUse:: need to restart already, turn off

> 12.797: FileInUse:: Add to list - Service Name: msiserver

> 12.797: In order to successfully complete this installation, the following

> services will automatically be stopped and restarted.

> 12.797: Windows Installer.

> 14.797: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:

> 0xe0000102

> 14.922: Num Ticks for Backup : 2984

> 22.860: Num Ticks for creating uninst inf : 7938

> 22.875: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0

> 22.875: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:

> 0xe0000102

> 22.891: System Restore Point set.

> 23.250: PFE2: Not avoiding Per File Exceptions.

> 23.297: GetCatVersion: Failed to retrieve version information from

> C:WINDOWSsystem32CatRoot{F750E6C3-38EE-11D1-85E5-00C04FC295EE}Tmp.0.KB893803v2_wxp.cat with error 0x57

> 23.500: Copied file: C:WINDOWSsystem32msi.dll

> 23.688: Copied file: C:WINDOWSsystem32msiexec.exe

> 23.750: Copied file: C:WINDOWSsystem32msihnd.dll

> 23.907: Copied file: C:WINDOWSsystem32msimsg.dll

> 23.938: Copied file: C:WINDOWSsystem32msisip.dll</span>

Guest PA Bear [MS MVP]
Posted

Always begin a new thread about /your/ problem, please.

 

Updates are not installed successfully from Windows Update, from Microsoft

Update, or by using Automatic Updates after you repair a Windows XP

installation:

http://support.microsoft.com/kb/943144

 

NB: Also applies to clean installs, upgrade installs, and Recovery installs.

--

Windows Update-specific newsgroup:

news://msnews.microsoft.com/microsoft.public.windowsupdate

 

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

 

AFDave wrote:<span style="color:blue">

> Instuctions didnt work for me... here is a copy of the log</span>

<snip>

  • 6 months later...
Guest brendo76
Posted

Hello Mow,

 

Nor will I ever forget...

 

I have been following your discussion with olly_k. I followed your

directions to the letter.

 

When I ran C:\windowsupdateagent30-x86.exe /wuforce, it appeared to be

installing as I would have expected. However, at the final screen, I go the

following message:

 

Install failed with the following error number:

0x8024d007

 

Since you requested of Olly that the log be provided, here it is:

 

[KB893803v2.log]

3.359:

================================================================================

3.359: 2005/05/18 17:14:51.467 (local)

3.359:

C:\WINDOWS\SoftwareDistribution\Download\85edc023096735764b42f7ffe25be521\update\update.exe (version 6.1.22.4)

3.422: Failed To Enable SE_SHUTDOWN_PRIVILEGE

3.469: Hotfix started with following command line: /norestart /quiet -er

/ParentInfo:03ac1bda50c7da4594fdf384cd9494d8

15.406: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with

error 0x2

15.406: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with

error 0x2

15.406: DoInstallation: CleanPFR failed: 0x2

16.484: SetProductTypes: InfProductBuildType=BuildType.IP

16.484: SetAltOsLoaderPath: No section uses DirId 65701; done.

18.078: DoInstallation: FetchSourceURL for

c:\windows\softwaredistribution\download\85edc023096735764b42f7ffe25be521\update\update_wxp.inf failed

18.078: CreateUninstall = 1,Directory =

C:\WINDOWS\$MSI31Uninstall_KB893803v2$

18.078: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:

0xe0000102

18.094: BuildCabinetManifest: update.url absent

18.140: Starting AnalyzeComponents

18.140: AnalyzePhaseZero used 0 ticks

18.140: No c:\windows\INF\updtblk.inf file.

18.140: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102

18.140: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102

54.187: Third Party Provider = Zenographics Inc for

DOT4PRT\VID_03F0&PID_0D17&REV_0100\7&13EDCC4E&0&1

57.531: SetupVerifyInfFile failed with error 0x490 for

c:\windows\inf\hp3200c.inf of device

LPTENUM\VID_04E6PID_80002000\5&1FDBBC00&0&LPT1.0

83.687: Failed to query DriverPath of ROOT\LEGACY_AFD\0000 0x2

83.687: Failed to query DriverPath of ROOT\LEGACY_BEEP\0000 0x2

83.687: Failed to query DriverPath of ROOT\LEGACY_DMBOOT\0000 0x2

83.703: Failed to query DriverPath of ROOT\LEGACY_DMLOAD\0000 0x2

83.703: Failed to query DriverPath of ROOT\LEGACY_FIPS\0000 0x2

83.703: Failed to query DriverPath of ROOT\LEGACY_GPC\0000 0x2

83.703: Failed to query DriverPath of ROOT\LEGACY_I2OMGMT\0000 0x2

83.703: Failed to query DriverPath of ROOT\LEGACY_IPNAT\0000 0x2

83.703: Failed to query DriverPath of ROOT\LEGACY_IPSEC\0000 0x2

83.703: Failed to query DriverPath of ROOT\LEGACY_KSECDD\0000 0x2

83.703: Failed to query DriverPath of ROOT\LEGACY_MMC_2K\0000 0x2

83.703: Failed to query DriverPath of ROOT\LEGACY_MNMDD\0000 0x2

83.703: Failed to query DriverPath of ROOT\LEGACY_MOUNTMGR\0000 0x2

83.703: Failed to query DriverPath of ROOT\LEGACY_MRTRATE\0000 0x2

83.703: Failed to query DriverPath of ROOT\LEGACY_NAVAP\0000 0x2

83.703: Failed to query DriverPath of ROOT\LEGACY_NAVENG\0000 0x2

83.703: Failed to query DriverPath of ROOT\LEGACY_NAVEX15\0000 0x2

83.703: Failed to query DriverPath of ROOT\LEGACY_NDIS\0000 0x2

83.703: Failed to query DriverPath of ROOT\LEGACY_NDISTAPI\0000 0x2

83.703: Failed to query DriverPath of ROOT\LEGACY_NDISUIO\0000 0x2

83.703: Failed to query DriverPath of ROOT\LEGACY_NDPROXY\0000 0x2

83.703: Failed to query DriverPath of ROOT\LEGACY_NETBT\0000 0x2

83.703: Failed to query DriverPath of ROOT\LEGACY_NULL\0000 0x2

83.703: Failed to query DriverPath of ROOT\LEGACY_NWLNKFLT\0000 0x2

83.703: Failed to query DriverPath of ROOT\LEGACY_NWLNKFWD\0000 0x2

83.703: Failed to query DriverPath of ROOT\LEGACY_NWLNKIPX\0000 0x2

83.703: Failed to query DriverPath of ROOT\LEGACY_NWLNKNB\0000 0x2

83.703: Failed to query DriverPath of ROOT\LEGACY_NWLNKSPX\0000 0x2

83.703: Failed to query DriverPath of ROOT\LEGACY_PARTMGR\0000 0x2

83.703: Failed to query DriverPath of ROOT\LEGACY_PARVDM\0000 0x2

83.703: Failed to query DriverPath of ROOT\LEGACY_PFMODNT\0000 0x2

83.703: Failed to query DriverPath of ROOT\LEGACY_RASACD\0000 0x2

83.719: Failed to query DriverPath of ROOT\LEGACY_RDPCDD\0000 0x2

83.734: Failed to query DriverPath of ROOT\LEGACY_SYMEVENT\0000 0x2

83.734: Failed to query DriverPath of ROOT\LEGACY_SYMREDRV\0000 0x2

83.734: Failed to query DriverPath of ROOT\LEGACY_SYMTDI\0000 0x2

83.734: Failed to query DriverPath of ROOT\LEGACY_TCPIP\0000 0x2

83.734: Failed to query DriverPath of ROOT\LEGACY_VGASAVE\0000 0x2

83.734: Failed to query DriverPath of ROOT\LEGACY_VOLSNAP\0000 0x2

83.734: Failed to query DriverPath of ROOT\LEGACY_WANARP\0000 0x2

91.547: Third Party Provider = Hewlett-Packard for

USB\VID_03F0&PID_0D17\00CNFB268818

95.453: OEM file scan used 77313 ticks

95.844: AnalyzePhaseOne: used 77704 ticks

95.844: AnalyzeComponents: Hotpatch analysis disabled; skipping.

95.844: AnalyzeComponents: Hotpatching is disabled.

95.922: AnalyzePhaseTwo used 78 ticks

95.922: AnalyzePhaseThree used 0 ticks

95.922: AnalyzePhaseFive used 0 ticks

96.828: AnalyzePhaseSix used 906 ticks

96.844: AnalyzeComponents used 78704 ticks

96.844: Downloading 0 files

96.844: bPatchMode = FALSE

96.844: Inventory complete: ReturnStatus=0, 78766 ticks

96.844: Num Ticks for invent : 78766

96.844: Conditional load of section MSI.Reg.Install.Condition succeeded

96.844: Allocation size of drive C: is 4096 bytes, free space = 52124495872

bytes

96.984: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.

96.984: Drive C: free 49709MB req: 5MB w/uninstall: NOT CALCULATED.

96.984: CabinetBuild complete

96.984: Num Ticks for Cabinet build : 140

96.984: DynamicStrings section not defined or empty.

97.078: FileInUse:: need to restart already, turn off

97.078: FileInUse:: Add to list - Service Name: msiserver

98.125: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:

0xe0000102

104.844: Num Ticks for Backup : 7860

152.312: Num Ticks for creating uninst inf : 47468

152.359: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0

152.359: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:

0xe0000102

152.734: Copied file: C:\WINDOWS\system32\spmsg.dll

152.812: PFE2: Not avoiding Per File Exceptions.

158.562: GetCatVersion: Failed to retrieve version information from

C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB893803v2_wxp.cat with error 0x57

196.500: Copied file: C:\WINDOWS\system32\msi.dll

196.547: DoInstallation: Installing assemblies with source root path:

c:\windows\softwaredistribution\download\85edc023096735764b42f7ffe25be521\

196.547: Num Ticks for Copying files : 44235

196.719: Num Ticks for Reg update and deleting 0 size files : 172

196.797: ---- Old Information In The Registry ------

196.875: Source:C:\WINDOWS\system32\_000117_.tmp.dll (3.1.4000.1823)

196.875: Destination:

196.875: ---- New Information In The Registry ------

196.875: Source:C:\WINDOWS\system32\_000117_.tmp.dll (3.1.4000.1823)

196.875: Destination:

224.359: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is

empty; nothing to do.

224.359: IsRebootRequiredForFileQueue: c:\windows\system32\msi.dll was

no-delay replaced; reboot is required.

224.359: DoInstallation: A reboot is required to complete the installation

of one or more files.

224.359: In Function SetVolatileFlag, line 11576, RegOpenKeyEx failed with

error 0x2

224.359: In Function SetVolatileFlag, line 11593, RegOpenKeyEx failed with

error 0x2

224.422: UpdateSpUpdSvcInf: Source

[ProcessesToRunAfterReboot.RebootNotRequired] section is empty; nothing to do.

229.750: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart

= 0

 

I'll continue to search for what that error means, but it seems as though

you know way more than I do. So, I would greatly appreciate your guidance.

 

Thanks for all you do!

 

Brendan.........

 

"MowGreen [MVP]" wrote:

<span style="color:blue">

> Olly,

>

> At this point in time, all updates previously installed are no longer

> present. Suggest you show hidden files, folders, and system files -

> http://www.bleepingcomputer.com/tutorials/...al62.html#winxp

>

> Then do this - Start > Run > type in

>

> net stop wuauserv

>

> Click OK or press Enter

>

> Back to Start > Run > type in

>

> %windir%softwaredistribution

> Click OK or press Enter

>

> Delete ALL of the subfolders of SoftwareDistribution

> Close the window

>

> Download and SAVE the latest version of the Windows Update Agent

> http://go.microsoft.com/fwlink/?LinkID=91237

>

> and KB927891

> http://www.microsoft.com/downloads/details...89-404327772E5A

>

> SAVE them, do NOT run them from their present location

> When the downloads complete, close the browser and any other open programs

> Install WindowsUpdateAgent30-x86.exe first

> If a message appears that the Update Agent is already installed, browse

> to the location of WindowsUpdateAgent30-x86.exe from Start > Run >

> Browse, Open and add this command after " in the Open line

>

> /wuforce

> If the file is located in the root drive and said drive is C: the

> command will look like this :

>

> "C:WindowsUpdateAgent30-x86.exe" /wuforce

> Press Enter and it will install

>

> Then install WindowsXP-KB927891-v3-x86-ENU.exe and restart the system

> When the system is up go back to Start > Run > type in

>

> wuauclt /detectnow

> Click OK or press Enter

> That should get the updating process started again

>

> IF Windows Installer still fails to install, go back to Start > Run >

> type in

>

> %windir%KB893803v2.log

> Click OK

> Post the above log, please.

>

>

> MowGreen [MVP 2003-2007]

> ===============

> -343- FDNY

> Never Forgotten

> ===============

>

>

>

> olly_k wrote:

> <span style="color:green">

> > ok now I am back to the original box

> > .

> >

> > does this mean the other stuff has installed correctly?

> > </span>

> </span>

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