Guest Webgirl Posted October 29, 2007 Posted October 29, 2007 Suddenly I get this message and Win Defender doesn't start. I tried to restore the system, but nothing changed I downloaded Defender from Microsoft's site in order to reinstall it, but it says Vista already contains Defender, so I don't need to install it. There is no way to disinstall it and re-install it, so how can I solve the problem? Quote
Guest Engel Posted October 30, 2007 Posted October 30, 2007 Hello Webgirl, You might try this. Go to the main Windows Update window and click on "Installed Updates" (on the left-hand side of the window, at the bottom), and then remove "Update for Microsoft Windows (KB931099)" (only). Reboot. Reboot again. Go back to Windows Update, and re-install the same update, by clicking on the Check for Updates button. This should essentially re-install Windows Defender on Vista. - -- --- I hope this post is helpful. Let us know how it works ºut. - -- --- "Webgirl" wrote: <span style="color:blue"> > Suddenly I get this message and Win Defender doesn't start. > I tried to restore the system, but nothing changed > I downloaded Defender from Microsoft's site in order to reinstall it, but it > says Vista already contains Defender, so I don't need to install it. > There is no way to disinstall it and re-install it, so how can I solve the > problem?</span> Quote
Guest Webgirl Posted October 30, 2007 Posted October 30, 2007 I did as you suggested, but when I click on Check for Updates it gives me this error: 80070422 and it won't download any update.... I also tried to re-instal my antivirus software because it gave me a problem too, and I though it was related to my Defender problem. But even if I tried with 4 different antivirus programs, the installing procedure stops half.way... It's a mess, my PC is completely vulnerable and nothing works.... :-( Thanks again (and forgive my mistakes, English is not my language....) "Engel" wrote: <span style="color:blue"> > Hello Webgirl, > > You might try this. > > Go to the main Windows Update window and click on "Installed Updates" (on > the left-hand side of the window, at the bottom), and then remove "Update for > Microsoft Windows (KB931099)" (only). > > Reboot. > > Reboot again. > > Go back to Windows Update, and re-install the same update, by clicking on > the Check for Updates button. > > This should essentially re-install Windows Defender on Vista. > - -- --- > I hope this post is helpful. > > Let us know how it works ºut. > - -- --- > > > "Webgirl" wrote: > <span style="color:green"> > > Suddenly I get this message and Win Defender doesn't start. > > I tried to restore the system, but nothing changed > > I downloaded Defender from Microsoft's site in order to reinstall it, but it > > says Vista already contains Defender, so I don't need to install it. > > There is no way to disinstall it and re-install it, so how can I solve the > > problem?</span></span> Quote
Guest Engel Posted October 30, 2007 Posted October 30, 2007 Hi Webgirl, If you receive Windows Update error 80070422 while downloading updates, you might need to change the Windows Update service settings, and then restart the service. http://windowshelp.microsoft.com/Windows/e...687ff61033.mspx Good luck - -- -- "Webgirl" wrote: <span style="color:blue"> > > I did as you suggested, but when I click on Check for Updates it gives me > this error: > 80070422 and it won't download any update.... > > I also tried to re-instal my antivirus software because it gave me a problem > too, and I though it was related to my Defender problem. > But even if I tried with 4 different antivirus programs, the installing > procedure stops half.way... > > It's a mess, my PC is completely vulnerable and nothing works.... :-( > > Thanks again (and forgive my mistakes, English is not my language....) > > > "Engel" wrote: > <span style="color:green"> > > Hello Webgirl, > > > > You might try this. > > > > Go to the main Windows Update window and click on "Installed Updates" (on > > the left-hand side of the window, at the bottom), and then remove "Update for > > Microsoft Windows (KB931099)" (only). > > > > Reboot. > > > > Reboot again. > > > > Go back to Windows Update, and re-install the same update, by clicking on > > the Check for Updates button. > > > > This should essentially re-install Windows Defender on Vista. > > - -- --- > > I hope this post is helpful. > > > > Let us know how it works ºut. > > - -- --- > > > > > > "Webgirl" wrote: > > <span style="color:darkred"> > > > Suddenly I get this message and Win Defender doesn't start. > > > I tried to restore the system, but nothing changed > > > I downloaded Defender from Microsoft's site in order to reinstall it, but it > > > says Vista already contains Defender, so I don't need to install it. > > > There is no way to disinstall it and re-install it, so how can I solve the > > > problem?</span></span></span> Quote
Guest Jacee Posted October 31, 2007 Posted October 31, 2007 You may be getting the error if you don't have 'automatic updates' turned on, or your firewall isn't configured to correctly for your security applications. I am on dial-up, so I've turned automatic updates off. Since I've done that, I've also had to disable Windows Defender. These are free anti-spyware programs that work with Vista (they need to be manually updated) Spybot search and destroy 'The home of Spybot-S&D!' (http://www.safer-networking.org/) SpywareBlaster and SpywareGuard: 'Javacool Software - Products' (http://www.javacoolsoftware.com/products.html) Spyware Guard is a real-time malware scanner SpywareBlaster tutorial: 'Using SpywareBlaster to protect your computer from Spyware, Hijackers, and Malware' (http://tinyurl.com/7mqet) SpywareGuard tutorial: 'Using SpywareGuard to protect your computer from Spyware & Hijackers' (http://tinyurl.com/27uh5c) -- Jacee MS-MVP Windows-Security 2006 & 2007 Posted via http://www.vistaheads.com Quote
Guest Webgirl Posted November 3, 2007 Posted November 3, 2007 I have Avast anti-virus. I has always worked with Windows Defender firewall. Suddenly, Defender has started giving me the error 800106ba, and the antivirus stopped working (without giving any errors). I tried reinstalling it, and also installing other anti-virus (also not free), but the process always stopped in the middle. I don't understand why it stopped working when before I never had problems with it. I followed your suggestions, but it doesn't let me complete the procedure. "Jacee" wrote: <span style="color:blue"> > > You may be getting the error if you don't have 'automatic updates' > turned on, or your firewall isn't configured to correctly for your > security applications. > > I am on dial-up, so I've turned automatic updates off. Since I've done > that, I've also had to disable Windows Defender. > > These are free anti-spyware programs that work with Vista (they need to > be manually updated) > > Spybot search and destroy > 'The home of Spybot-S&D!' (http://www.safer-networking.org/) > > SpywareBlaster and SpywareGuard: > 'Javacool Software - Products' > (http://www.javacoolsoftware.com/products.html) > Spyware Guard is a real-time malware scanner > > SpywareBlaster tutorial: > 'Using SpywareBlaster to protect your computer from Spyware, Hijackers, > and Malware' (http://tinyurl.com/7mqet) > SpywareGuard tutorial: > 'Using SpywareGuard to protect your computer from Spyware & Hijackers' > (http://tinyurl.com/27uh5c) > > > -- > Jacee > > MS-MVP Windows-Security 2006 & 2007 > Posted via http://www.vistaheads.com > > </span> Quote
Guest uvbogden Posted November 6, 2007 Posted November 6, 2007 Before you can install a new program or new version, you have to completely remove any remnants of the old program. Sometimes failed or broken installs/uninstalls can block proper install processes. Vista uninstaller does a poor job of uninstalling and leaves a lot of install/uninstall debris on your system. You can "search and destroy" these blocking remnants manually with or without the help of Windows Install CleanUp Utility, or you can get and use a good uninstaller program like Smarty Uninstaller. Smarty UI does the best job of finding remnant debris from broken installs/uninstalls and removing it from files, folders and registry. Details and downloads in the following tutorial: http://www.vistax64.com/tutorials/87249-un...gram-vista.html "Webgirl" wrote: <span style="color:blue"> > I have Avast anti-virus. I has always worked with Windows Defender firewall. > Suddenly, Defender has started giving me the error 800106ba, and the > antivirus stopped working (without giving any errors). I tried reinstalling > it, and also installing other anti-virus (also not free), but the process > always stopped in the middle. I don't understand why it stopped working when > before I never had problems with it. I followed your suggestions, but it > doesn't let me complete the procedure. > > "Jacee" wrote: > <span style="color:green"> > > > > You may be getting the error if you don't have 'automatic updates' > > turned on, or your firewall isn't configured to correctly for your > > security applications. > > > > I am on dial-up, so I've turned automatic updates off. Since I've done > > that, I've also had to disable Windows Defender. > > > > These are free anti-spyware programs that work with Vista (they need to > > be manually updated) > > > > Spybot search and destroy > > 'The home of Spybot-S&D!' (http://www.safer-networking.org/) > > > > SpywareBlaster and SpywareGuard: > > 'Javacool Software - Products' > > (http://www.javacoolsoftware.com/products.html) > > Spyware Guard is a real-time malware scanner > > > > SpywareBlaster tutorial: > > 'Using SpywareBlaster to protect your computer from Spyware, Hijackers, > > and Malware' (http://tinyurl.com/7mqet) > > SpywareGuard tutorial: > > 'Using SpywareGuard to protect your computer from Spyware & Hijackers' > > (http://tinyurl.com/27uh5c) > > > > > > -- > > Jacee > > > > MS-MVP Windows-Security 2006 & 2007 > > Posted via http://www.vistaheads.com > > > > </span></span> Quote
Guest Webgirl Posted November 15, 2007 Posted November 15, 2007 Thanks I'll try what you suggested. I also tried another trick a friend of mine suggested me. I replaced the files in the folder c:program files\win defender with files of another PC, same Vista version, where Defender was still running without any problems. Unfortunately, in his case this method worked, in mine nothing has changed... :-( Ciao Webgirl "uvbogden" wrote: <span style="color:blue"> > Before you can install a new program or new version, you have to completely > remove any remnants of the old program. Sometimes failed or broken > installs/uninstalls can block proper install processes. Vista uninstaller > does a poor job of uninstalling and leaves a lot of install/uninstall debris > on your system. You can "search and destroy" these blocking remnants > manually with or without the help of Windows Install CleanUp Utility, or you > can get and use a good uninstaller program like Smarty Uninstaller. Smarty > UI does the best job of finding remnant debris from broken > installs/uninstalls and removing it from files, folders and registry. > Details and downloads in the following tutorial: > > http://www.vistax64.com/tutorials/87249-un...gram-vista.html > > "Webgirl" wrote: > <span style="color:green"> > > I have Avast anti-virus. I has always worked with Windows Defender firewall. > > Suddenly, Defender has started giving me the error 800106ba, and the > > antivirus stopped working (without giving any errors). I tried reinstalling > > it, and also installing other anti-virus (also not free), but the process > > always stopped in the middle. I don't understand why it stopped working when > > before I never had problems with it. I followed your suggestions, but it > > doesn't let me complete the procedure. > > > > "Jacee" wrote: > > <span style="color:darkred"> > > > > > > You may be getting the error if you don't have 'automatic updates' > > > turned on, or your firewall isn't configured to correctly for your > > > security applications. > > > > > > I am on dial-up, so I've turned automatic updates off. Since I've done > > > that, I've also had to disable Windows Defender. > > > > > > These are free anti-spyware programs that work with Vista (they need to > > > be manually updated) > > > > > > Spybot search and destroy > > > 'The home of Spybot-S&D!' (http://www.safer-networking.org/) > > > > > > SpywareBlaster and SpywareGuard: > > > 'Javacool Software - Products' > > > (http://www.javacoolsoftware.com/products.html) > > > Spyware Guard is a real-time malware scanner > > > > > > SpywareBlaster tutorial: > > > 'Using SpywareBlaster to protect your computer from Spyware, Hijackers, > > > and Malware' (http://tinyurl.com/7mqet) > > > SpywareGuard tutorial: > > > 'Using SpywareGuard to protect your computer from Spyware & Hijackers' > > > (http://tinyurl.com/27uh5c) > > > > > > > > > -- > > > Jacee > > > > > > MS-MVP Windows-Security 2006 & 2007 > > > Posted via http://www.vistaheads.com > > > > > > </span></span></span> Quote
Guest GDV Posted January 17, 2008 Posted January 17, 2008 Hi Webgirl. I just got this problem and I think it's some kind of virus. It doesn't let me install any new anti-virus, disables all services that are related to the computer security (updates, defender, anti-virus, etc). I don't know if you already solved your problem. If so, please let me know how. It's really hard to find info about this problem on the web. Thanks, GDV "Webgirl" wrote: <span style="color:blue"> > Thanks I'll try what you suggested. > > I also tried another trick a friend of mine suggested me. > I replaced the files in the folder c:program fileswin defender with files > of another PC, same Vista version, where Defender was still running without > any problems. > Unfortunately, in his case this method worked, in mine nothing has > changed... :-( > > Ciao > Webgirl > > "uvbogden" wrote: > <span style="color:green"> > > Before you can install a new program or new version, you have to completely > > remove any remnants of the old program. Sometimes failed or broken > > installs/uninstalls can block proper install processes. Vista uninstaller > > does a poor job of uninstalling and leaves a lot of install/uninstall debris > > on your system. You can "search and destroy" these blocking remnants > > manually with or without the help of Windows Install CleanUp Utility, or you > > can get and use a good uninstaller program like Smarty Uninstaller. Smarty > > UI does the best job of finding remnant debris from broken > > installs/uninstalls and removing it from files, folders and registry. > > Details and downloads in the following tutorial: > > > > http://www.vistax64.com/tutorials/87249-un...gram-vista.html > > > > "Webgirl" wrote: > > <span style="color:darkred"> > > > I have Avast anti-virus. I has always worked with Windows Defender firewall. > > > Suddenly, Defender has started giving me the error 800106ba, and the > > > antivirus stopped working (without giving any errors). I tried reinstalling > > > it, and also installing other anti-virus (also not free), but the process > > > always stopped in the middle. I don't understand why it stopped working when > > > before I never had problems with it. I followed your suggestions, but it > > > doesn't let me complete the procedure. > > > > > > "Jacee" wrote: > > > > > > > > > > > You may be getting the error if you don't have 'automatic updates' > > > > turned on, or your firewall isn't configured to correctly for your > > > > security applications. > > > > > > > > I am on dial-up, so I've turned automatic updates off. Since I've done > > > > that, I've also had to disable Windows Defender. > > > > > > > > These are free anti-spyware programs that work with Vista (they need to > > > > be manually updated) > > > > > > > > Spybot search and destroy > > > > 'The home of Spybot-S&D!' (http://www.safer-networking.org/) > > > > > > > > SpywareBlaster and SpywareGuard: > > > > 'Javacool Software - Products' > > > > (http://www.javacoolsoftware.com/products.html) > > > > Spyware Guard is a real-time malware scanner > > > > > > > > SpywareBlaster tutorial: > > > > 'Using SpywareBlaster to protect your computer from Spyware, Hijackers, > > > > and Malware' (http://tinyurl.com/7mqet) > > > > SpywareGuard tutorial: > > > > 'Using SpywareGuard to protect your computer from Spyware & Hijackers' > > > > (http://tinyurl.com/27uh5c) > > > > > > > > > > > > -- > > > > Jacee > > > > > > > > MS-MVP Windows-Security 2006 & 2007 > > > > Posted via http://www.vistaheads.com > > > > > > > > </span></span></span> Quote
Guest wpic Posted April 15, 2008 Posted April 15, 2008 Hi all, Ditto to webgirl and GDV! I have just inhereted the exact same problem. THe only thing I can think of is that it is a virus. I am unable to install or run ANY type of protection software, Windows or otherwise. I found another post with the same problem by 'karl'. I am guessing we are not the only victims and this happend to me just the other day so fingers crossed someone comes up with a fix somehow! I am out of ideas! -wpic "GDV" wrote: <span style="color:blue"> > Hi Webgirl. I just got this problem and I think it's some kind of virus. It > doesn't let me install any new anti-virus, disables all services that are > related to the computer security (updates, defender, anti-virus, etc). > > I don't know if you already solved your problem. If so, please let me know > how. It's really hard to find info about this problem on the web. > > Thanks, GDV > > "Webgirl" wrote: > <span style="color:green"> > > Thanks I'll try what you suggested. > > > > I also tried another trick a friend of mine suggested me. > > I replaced the files in the folder c:program fileswin defender with files > > of another PC, same Vista version, where Defender was still running without > > any problems. > > Unfortunately, in his case this method worked, in mine nothing has > > changed... :-( > > > > Ciao > > Webgirl > > > > "uvbogden" wrote: > > <span style="color:darkred"> > > > Before you can install a new program or new version, you have to completely > > > remove any remnants of the old program. Sometimes failed or broken > > > installs/uninstalls can block proper install processes. Vista uninstaller > > > does a poor job of uninstalling and leaves a lot of install/uninstall debris > > > on your system. You can "search and destroy" these blocking remnants > > > manually with or without the help of Windows Install CleanUp Utility, or you > > > can get and use a good uninstaller program like Smarty Uninstaller. Smarty > > > UI does the best job of finding remnant debris from broken > > > installs/uninstalls and removing it from files, folders and registry. > > > Details and downloads in the following tutorial: > > > > > > http://www.vistax64.com/tutorials/87249-un...gram-vista.html > > > > > > "Webgirl" wrote: > > > > > > > I have Avast anti-virus. I has always worked with Windows Defender firewall. > > > > Suddenly, Defender has started giving me the error 800106ba, and the > > > > antivirus stopped working (without giving any errors). I tried reinstalling > > > > it, and also installing other anti-virus (also not free), but the process > > > > always stopped in the middle. I don't understand why it stopped working when > > > > before I never had problems with it. I followed your suggestions, but it > > > > doesn't let me complete the procedure. > > > > > > > > "Jacee" wrote: > > > > > > > > > > > > > > You may be getting the error if you don't have 'automatic updates' > > > > > turned on, or your firewall isn't configured to correctly for your > > > > > security applications. > > > > > > > > > > I am on dial-up, so I've turned automatic updates off. Since I've done > > > > > that, I've also had to disable Windows Defender. > > > > > > > > > > These are free anti-spyware programs that work with Vista (they need to > > > > > be manually updated) > > > > > > > > > > Spybot search and destroy > > > > > 'The home of Spybot-S&D!' (http://www.safer-networking.org/) > > > > > > > > > > SpywareBlaster and SpywareGuard: > > > > > 'Javacool Software - Products' > > > > > (http://www.javacoolsoftware.com/products.html) > > > > > Spyware Guard is a real-time malware scanner > > > > > > > > > > SpywareBlaster tutorial: > > > > > 'Using SpywareBlaster to protect your computer from Spyware, Hijackers, > > > > > and Malware' (http://tinyurl.com/7mqet) > > > > > SpywareGuard tutorial: > > > > > 'Using SpywareGuard to protect your computer from Spyware & Hijackers' > > > > > (http://tinyurl.com/27uh5c) > > > > > > > > > > > > > > > -- > > > > > Jacee > > > > > > > > > > MS-MVP Windows-Security 2006 & 2007 > > > > > Posted via http://www.vistaheads.com > > > > > > > > > > </span></span></span> Quote
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