Guest Alex Posted March 5, 2008 Share Posted March 5, 2008 i keep on getting [random filename].exe not responding every time i start up i am scared that it may be some virus or something i have scanned using avast anti virus windows defender i have run registry cleaners cleaned out my system and the problem is still here Quote Link to comment Share on other sites More sharing options...
Guest Alex Posted March 5, 2008 Share Posted March 5, 2008 its is now saying antiviirus.exe is not responding Quote Link to comment Share on other sites More sharing options...
Guest Malke Posted March 5, 2008 Share Posted March 5, 2008 Alex wrote: <span style="color:blue"> > > its is now saying > antiviirus.exe is not responding</span> Your computer is still infected and you need to clean it up a lot more thoroughly. Do not use registry cleaners. They are at best snake oil and at worst will damage your system. See this thread for why: http://aumha.net/viewtopic.php?t=28099 Go through these general malware removal steps systematically - http://www.elephantboycomputers.com/page2....emoving_Malware Include scanning with David Lipman's Multi_AV and follow instructions to do all scans in Safe Mode. Please see the special Notes regarding using Multi_AV in Vista. http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions http://tinyurl.com/yoeru3 - download link and more instructions When all else fails, run HijackThis and post your log in one of the specialty forums listed at the first link above (not here, please). Not all tools used will work in Vista and you will need to run them elevated. If you are unable to remove the infection by following the general steps, register at one of the HijackThis forums as suggested. Standard disclaimer: I can't see and test your computer myself, so these are just suggestions based on many years of being a professional computer tech; suggestions based on what you've written. You should not take my suggestions as a definitive diagnosis. If you can't do the work yourself (and there is no shame in admitting this isn't your cup of tea), take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad). Please be aware that not all local shops are skilled at removing malware and even if they are, your computer may be so infested that Windows will need to be clean-installed. If possible, have all your data backed up before you take the machine into a shop. Malke -- MS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! Quote Link to comment Share on other sites More sharing options...
Guest Dwarf Posted March 5, 2008 Share Posted March 5, 2008 Hi Alex, It sounds as though you have got some form of malware on your system. Using a registry cleaner is not a good idea and can certainly make your problem far worse than it actually is. When you say in your second post "antiviirus.exe is not responding", is that the actual spelling that comes up or is it a typo on your part? Some malware writers use slightly altered filenames like this to make it appear that certain programs are not working as in most cases people will see the name but not necessarily notice the exact spelling. Disconnect from the Internet for the rest of this procedure. Can you use 'System Restore' to restore to a time before you started having problems? If so, then do so. Either way, the next thing to do is to purge all restore points from your system, some of which might reinfect your machine if you restored to that point in time. Restart your machine and enter 'Safe Mode'. Now perform a full scan with your anti-malware programs. Allow them to fix any errors that they find. If you need to restart your machine at any point, continue the procedure in 'Safe Mode'. Once you have completed this, start up your machine normally. Is the error message still there? If not, then you can reconnect to the Internet. Please note that in some cases malware removal can be extremely difficult, and it may be easier to reinstall Vista, particularly if you don't have any important documents to lose. This is why it is always a good idea to make and keep regular up to date backups of important data. Dwarf "Alex" wrote: <span style="color:blue"> > > its is now saying > antiviirus.exe is not responding > </span> Quote Link to comment Share on other sites More sharing options...
Guest Alex Posted March 6, 2008 Share Posted March 6, 2008 thank you for the great responses to malke i have read on that program you showed me and alot of comments are saying that it deletes files i am not willing to take that risk i really didn't know registry cleaners did harm and have removed mine to dwarf it is not a typo and i have too many important files to do a clean install could anyone please tell me the best FREE anti-virus, anti-spyware, anti-malware ect. programs for vista i am an armature at this kind of thing Quote Link to comment Share on other sites More sharing options...
Guest Alex Posted March 6, 2008 Share Posted March 6, 2008 i fixed it! spybot search and destroy advanced user mode manage startup stop process ''antiviirus.exe'' Quote Link to comment Share on other sites More sharing options...
Guest arsmith Posted March 24, 2008 Share Posted March 24, 2008 This is a virus it can and will add other malware to your machine. Best I can find this is a trojan and fairly new. It means you hit a website somewhere that asked you to install something probably told you that you had a virus click here to fix and bam you are got. The error you got came from something removing the program but not the reg key that starts it. You do need to do more cleaning and make sure nothing else got loaded. It can load other programs delete and add keys to the reg. It can also send information to other people via the net ussing http protocols. "Alex" wrote: <span style="color:blue"> > > i fixed it! > spybot search and destroy > advanced user mode > manage startup > stop process ''antiviirus.exe'' > > </span> Quote Link to comment Share on other sites More sharing options...
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