Guest LanM Posted March 17, 2008 Share Posted March 17, 2008 Hi I have a back-up programme that is being blocked by Widows Defender and I have to unblock it every time I power on. The Windows deneder help tells me "The next time Windows Defender alerts you about the software, on the Action menu in the Alert dialog box, click Always Allow. If you are prompted for an administrator password or confirmation, type the password or provide confirmation." But I cannot find the action menu in the alert box. The only menu I found are - Remove or disable - Unblock - help. When using software explorer in Widows defender, I can see the software but the button "enable" remains inactive. How can I declare that a software is allowed? Thanks a lot for your help. Cheers Quote Link to comment Share on other sites More sharing options...
Guest BillD Posted March 17, 2008 Share Posted March 17, 2008 "LanM" wrote: <span style="color:blue"> > When using software explorer in Widows defender, I can see the software but > the button "enable" remains inactive.</span> you have to click on the button "show for all users" with the shield icon, in order to activate the other buttons Quote Link to comment Share on other sites More sharing options...
Guest JohnDavid Posted March 18, 2008 Share Posted March 18, 2008 When I encountered the problem you described, the only mechanism that worked was to run Defender as Adminstrator. That then allowed the 'enable' button to become active. I did not have any success with Billd's suggestion to "show all users". Post back for everyone's benefit if running as administrator resolves your problem. "LanM" wrote: <span style="color:blue"> > Hi > > I have a back-up programme that is being blocked by Widows Defender and I > have to unblock it every time I power on. > > The Windows deneder help tells me > "The next time Windows Defender alerts you about the software, on the Action > menu in the Alert dialog box, click Always Allow. If you are prompted for an > administrator password or confirmation, type the password or provide > confirmation." > > But I cannot find the action menu in the alert box. The only menu I found are > - Remove or disable > - Unblock > - help. > > When using software explorer in Widows defender, I can see the software but > the button "enable" remains inactive. > > How can I declare that a software is allowed? > > Thanks a lot for your help. > > Cheers</span> Quote Link to comment Share on other sites More sharing options...
Guest LanM Posted March 18, 2008 Share Posted March 18, 2008 RE: Cannot allow a programme I trust because Defender is blocking Indeed BillD's suggestion did not worked. Yours did notworked either. The "Allways allow" message never appear indeed and I suspect the source of the problem is at the level of access rights because I have been obliged to enter into that topic when I fully reinstalled my PC and a back-up of all data. Does this triger an idea on your side? Cheers "JohnDavid" wrote: <span style="color:blue"> > When I encountered the problem you described, the only mechanism that worked > was to run Defender as Adminstrator. That then allowed the 'enable' button > to become active. I did not have any success with Billd's suggestion to > "show all users". Post back for everyone's benefit if running as > administrator resolves your problem. > > "LanM" wrote: > <span style="color:green"> > > Hi > > > > I have a back-up programme that is being blocked by Widows Defender and I > > have to unblock it every time I power on. > > > > The Windows deneder help tells me > > "The next time Windows Defender alerts you about the software, on the Action > > menu in the Alert dialog box, click Always Allow. If you are prompted for an > > administrator password or confirmation, type the password or provide > > confirmation." > > > > But I cannot find the action menu in the alert box. The only menu I found are > > - Remove or disable > > - Unblock > > - help. > > > > When using software explorer in Widows defender, I can see the software but > > the button "enable" remains inactive. > > > > How can I declare that a software is allowed? > > > > Thanks a lot for your help. > > > > Cheers</span></span> Quote Link to comment Share on other sites More sharing options...
Guest JohnDavid Posted March 18, 2008 Share Posted March 18, 2008 RE: Cannot allow a programme I trust because Defender is blocking I have another suggestion, but bear with me first. First, I went back to Defender and was reminded that even running as Administrator, there are many programs (including Vista internals) that I still cannot control there. However, what I saw consistently was for those I CAN control (enable/disable), the "Startup Type" is listed as 'Registry: Local Machine'. And for those I CANNOT control, the "Startup Type" is listed as 'Registry: Local Machine'. That prompted me to look further into security ("access rights" as you suggested) for EXEs in both categories. At first I seemed to be on to something when I found that the owner for apps I CANNOT control in Defender was System, whereas owner for those I CAN control was Administrators. But then I found a couple where Owner was Administrators, but I still couldn't control the app. Damn! Anyway, here is something else to try: in Defender, choose Tools, then Options. Scroll down to 'Advanced options'. There you can add the path to files you don't want Defender to monitor (an Exclude list). I successfully used this mechanism to prevent Defender from trying to stop the implementation of a customized Hosts file that SpyBot does for me. Other than that, I am at a loss. Please post back; I'll be curious to know if the above resolves your issue. "LanM" wrote: <span style="color:blue"> > Indeed BillD's suggestion did not worked. > Yours did notworked either. The "Allways allow" message never appear indeed > and I suspect the source of the problem is at the level of access rights > because I have been obliged to enter into that topic when I fully reinstalled > my PC and a back-up of all data. > Does this triger an idea on your side? > Cheers > > "JohnDavid" wrote: > <span style="color:green"> > > When I encountered the problem you described, the only mechanism that worked > > was to run Defender as Adminstrator. That then allowed the 'enable' button > > to become active. I did not have any success with Billd's suggestion to > > "show all users". Post back for everyone's benefit if running as > > administrator resolves your problem. > > > > "LanM" wrote: > > <span style="color:darkred"> > > > Hi > > > > > > I have a back-up programme that is being blocked by Widows Defender and I > > > have to unblock it every time I power on. > > > > > > The Windows deneder help tells me > > > "The next time Windows Defender alerts you about the software, on the Action > > > menu in the Alert dialog box, click Always Allow. If you are prompted for an > > > administrator password or confirmation, type the password or provide > > > confirmation." > > > > > > But I cannot find the action menu in the alert box. The only menu I found are > > > - Remove or disable > > > - Unblock > > > - help. > > > > > > When using software explorer in Widows defender, I can see the software but > > > the button "enable" remains inactive. > > > > > > How can I declare that a software is allowed? > > > > > > Thanks a lot for your help. > > > > > > Cheers</span></span></span> Quote Link to comment Share on other sites More sharing options...
Guest PaulB Posted March 21, 2008 Share Posted March 21, 2008 I have a couple of programs that had the same issue and the only way I could get them to run without intervention was to put them in the task scheduler to run a startup and check "run with highest privileges". This works fine. -- Paul "LanM" wrote: <span style="color:blue"> > Hi > > I have a back-up programme that is being blocked by Widows Defender and I > have to unblock it every time I power on. > > The Windows deneder help tells me > "The next time Windows Defender alerts you about the software, on the Action > menu in the Alert dialog box, click Always Allow. If you are prompted for an > administrator password or confirmation, type the password or provide > confirmation." > > But I cannot find the action menu in the alert box. The only menu I found are > - Remove or disable > - Unblock > - help. > > When using software explorer in Widows defender, I can see the software but > the button "enable" remains inactive. > > How can I declare that a software is allowed? > > Thanks a lot for your help. > > Cheers</span> Quote Link to comment Share on other sites More sharing options...
Guest LanM Posted March 21, 2008 Share Posted March 21, 2008 RE: Cannot allow a programme I trust because Defender is blocking Well done JohnDavid. Easy solution, even if it does not sound very professional from a Microsoft viewpoint. Is this because that back-up software is running under linux ;-) Cheers Marc "JohnDavid" wrote: <span style="color:blue"> > I have another suggestion, but bear with me first. First, I went back to > Defender and was reminded that even running as Administrator, there are many > programs (including Vista internals) that I still cannot control there. > However, what I saw consistently was for those I CAN control > (enable/disable), the "Startup Type" is listed as 'Registry: Local Machine'. > And for those I CANNOT control, the "Startup Type" is listed as 'Registry: > Local Machine'. > > That prompted me to look further into security ("access rights" as you > suggested) for EXEs in both categories. At first I seemed to be on to > something when I found that the owner for apps I CANNOT control in Defender > was System, whereas owner for those I CAN control was Administrators. But > then I found a couple where Owner was Administrators, but I still couldn't > control the app. Damn! > > Anyway, here is something else to try: in Defender, choose Tools, then > Options. Scroll down to 'Advanced options'. There you can add the path to > files you don't want Defender to monitor (an Exclude list). I successfully > used this mechanism to prevent Defender from trying to stop the > implementation of a customized Hosts file that SpyBot does for me. Other > than that, I am at a loss. Please post back; I'll be curious to know if the > above resolves your issue. > > > "LanM" wrote: > <span style="color:green"> > > Indeed BillD's suggestion did not worked. > > Yours did notworked either. The "Allways allow" message never appear indeed > > and I suspect the source of the problem is at the level of access rights > > because I have been obliged to enter into that topic when I fully reinstalled > > my PC and a back-up of all data. > > Does this triger an idea on your side? > > Cheers > > > > "JohnDavid" wrote: > > <span style="color:darkred"> > > > When I encountered the problem you described, the only mechanism that worked > > > was to run Defender as Adminstrator. That then allowed the 'enable' button > > > to become active. I did not have any success with Billd's suggestion to > > > "show all users". Post back for everyone's benefit if running as > > > administrator resolves your problem. > > > > > > "LanM" wrote: > > > > > > > Hi > > > > > > > > I have a back-up programme that is being blocked by Widows Defender and I > > > > have to unblock it every time I power on. > > > > > > > > The Windows deneder help tells me > > > > "The next time Windows Defender alerts you about the software, on the Action > > > > menu in the Alert dialog box, click Always Allow. If you are prompted for an > > > > administrator password or confirmation, type the password or provide > > > > confirmation." > > > > > > > > But I cannot find the action menu in the alert box. The only menu I found are > > > > - Remove or disable > > > > - Unblock > > > > - help. > > > > > > > > When using software explorer in Widows defender, I can see the software but > > > > the button "enable" remains inactive. > > > > > > > > How can I declare that a software is allowed? > > > > > > > > Thanks a lot for your help. > > > > > > > > Cheers</span></span></span> Quote Link to comment Share on other sites More sharing options...
Guest LanM Posted March 21, 2008 Share Posted March 21, 2008 RE: Cannot allow a programme I trust because Defender is blocking Hi JohnDavid, Unfortunately, I was too confident. What you proposed was easy to be done, but I reboot and ... Damned. This has no effect at all. "JohnDavid" wrote: <span style="color:blue"> > I have another suggestion, but bear with me first. First, I went back to > Defender and was reminded that even running as Administrator, there are many > programs (including Vista internals) that I still cannot control there. > However, what I saw consistently was for those I CAN control > (enable/disable), the "Startup Type" is listed as 'Registry: Local Machine'. > And for those I CANNOT control, the "Startup Type" is listed as 'Registry: > Local Machine'. > > That prompted me to look further into security ("access rights" as you > suggested) for EXEs in both categories. At first I seemed to be on to > something when I found that the owner for apps I CANNOT control in Defender > was System, whereas owner for those I CAN control was Administrators. But > then I found a couple where Owner was Administrators, but I still couldn't > control the app. Damn! > > Anyway, here is something else to try: in Defender, choose Tools, then > Options. Scroll down to 'Advanced options'. There you can add the path to > files you don't want Defender to monitor (an Exclude list). I successfully > used this mechanism to prevent Defender from trying to stop the > implementation of a customized Hosts file that SpyBot does for me. Other > than that, I am at a loss. Please post back; I'll be curious to know if the > above resolves your issue. > > > "LanM" wrote: > <span style="color:green"> > > Indeed BillD's suggestion did not worked. > > Yours did notworked either. The "Allways allow" message never appear indeed > > and I suspect the source of the problem is at the level of access rights > > because I have been obliged to enter into that topic when I fully reinstalled > > my PC and a back-up of all data. > > Does this triger an idea on your side? > > Cheers > > > > "JohnDavid" wrote: > > <span style="color:darkred"> > > > When I encountered the problem you described, the only mechanism that worked > > > was to run Defender as Adminstrator. That then allowed the 'enable' button > > > to become active. I did not have any success with Billd's suggestion to > > > "show all users". Post back for everyone's benefit if running as > > > administrator resolves your problem. > > > > > > "LanM" wrote: > > > > > > > Hi > > > > > > > > I have a back-up programme that is being blocked by Widows Defender and I > > > > have to unblock it every time I power on. > > > > > > > > The Windows deneder help tells me > > > > "The next time Windows Defender alerts you about the software, on the Action > > > > menu in the Alert dialog box, click Always Allow. If you are prompted for an > > > > administrator password or confirmation, type the password or provide > > > > confirmation." > > > > > > > > But I cannot find the action menu in the alert box. The only menu I found are > > > > - Remove or disable > > > > - Unblock > > > > - help. > > > > > > > > When using software explorer in Widows defender, I can see the software but > > > > the button "enable" remains inactive. > > > > > > > > How can I declare that a software is allowed? > > > > > > > > Thanks a lot for your help. > > > > > > > > Cheers</span></span></span> Quote Link to comment Share on other sites More sharing options...
Guest LanM Posted March 21, 2008 Share Posted March 21, 2008 RE: Cannot allow a programme I trust because Defender is blocking Hi PaulB That seems OK now. Yoy brought me in an area I did not know. Thanks. Perhaps I had that problem because the application concerned was running under linux ;-) Who knows. Cheers Marc "PaulB" wrote: <span style="color:blue"> > I have a couple of programs that had the same issue and the only way I could > get them to run without intervention was to put them in the task scheduler to > run a startup and check "run with highest privileges". This works fine. > -- > Paul > > > "LanM" wrote: > <span style="color:green"> > > Hi > > > > I have a back-up programme that is being blocked by Widows Defender and I > > have to unblock it every time I power on. > > > > The Windows deneder help tells me > > "The next time Windows Defender alerts you about the software, on the Action > > menu in the Alert dialog box, click Always Allow. If you are prompted for an > > administrator password or confirmation, type the password or provide > > confirmation." > > > > But I cannot find the action menu in the alert box. The only menu I found are > > - Remove or disable > > - Unblock > > - help. > > > > When using software explorer in Widows defender, I can see the software but > > the button "enable" remains inactive. > > > > How can I declare that a software is allowed? > > > > Thanks a lot for your help. > > > > Cheers</span></span> Quote Link to comment Share on other sites More sharing options...
Guest JohnDavid Posted March 21, 2008 Share Posted March 21, 2008 RE: Cannot allow a programme I trust because Defender is blocking Soirry my 'solution' did not work for you, but glad that PaulB found something that works. Defender's behavior has seemed flukey at times; don't know if it's the application or a hole in my knowledge. "LanM" wrote: <span style="color:blue"> > Hi PaulB > That seems OK now. Yoy brought me in an area I did not know. Thanks. > Perhaps I had that problem because the application concerned was running > under linux ;-) Who knows. > Cheers > Marc > > "PaulB" wrote: > <span style="color:green"> > > I have a couple of programs that had the same issue and the only way I could > > get them to run without intervention was to put them in the task scheduler to > > run a startup and check "run with highest privileges". This works fine. > > -- > > Paul > > > > > > "LanM" wrote: > > <span style="color:darkred"> > > > Hi > > > > > > I have a back-up programme that is being blocked by Widows Defender and I > > > have to unblock it every time I power on. > > > > > > The Windows deneder help tells me > > > "The next time Windows Defender alerts you about the software, on the Action > > > menu in the Alert dialog box, click Always Allow. If you are prompted for an > > > administrator password or confirmation, type the password or provide > > > confirmation." > > > > > > But I cannot find the action menu in the alert box. The only menu I found are > > > - Remove or disable > > > - Unblock > > > - help. > > > > > > When using software explorer in Widows defender, I can see the software but > > > the button "enable" remains inactive. > > > > > > How can I declare that a software is allowed? > > > > > > Thanks a lot for your help. > > > > > > Cheers</span></span></span> Quote Link to comment Share on other sites More sharing options...
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