Guest Tom McNally Posted March 20, 2008 Share Posted March 20, 2008 After Vista SP1 installed a couple nights ago, browing to a website has come to a crawl, taking 10 secs or more to load a simple page (if at all), and it would appear that the DNS is not resolving correctly (I always see the IP address in the lower left of Explorer -- not the resolved name). I disabled phishing filtering and defender but that didn't resolve the issue. Am on a simple Win2003 server SP1 domain, running DNS for a public website, and the usual ADS, DHCP, etc. A hardware firewall acts as my perimeter DNS router -- routing web 80 requests from the cable modem to the server's internal address on the network. Vista firewall is disabled. This config has been running fine for years w/o issue. My laptop, which is also Vista but not SP1, pops fine; and the Win2003 server the same -- IE 7 on both. Just the SP1 machine has this issue. Norton 360 AV on the 2 workstations and most of the software is the same for the Vista machines apart from the SP1. DHCP points only to Win2003 DNS for resolution -- not external DNS servers of my ISP. Of course the firebox has the external DNS nameserver addresses. Any ideas/thoughts? Thanks in advance (I cross-posted to IE7 as well) Quote Link to comment Share on other sites More sharing options...
Guest Bob Posted March 20, 2008 Share Posted March 20, 2008 Norton is likely causing your problem. Replace Norton with the free AVG http://free.grisoft.com/ or Avast http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and Windows Defender. Disabling Norton is not enough. You need to completely uninstall it. If it doesn't solve the problem, get rid of Norton anyway. Norton is known to cause problems in which don’t always appear immediately. Download and run the Norton Removal Tool. http://service1.symantec.com/SUPPORT/tsgen...005033108162039 It's called "360" because Symantec's goal is complete ownership of your computer, and with even less communication about what it's trying to do or ways to configure it than ever before (which would only interfere with its goal.) That, along with Symantec's famous technical support, makes Norton 360 a disaster that I would only install on Granny's computer if she was going to disinherit me. ------- Report back, please [When responding to posts, please include the post(s) you are replying to so that others may learn and benefit from the issue] [How to ask a question] http://support.microsoft.com/kb/555375 "Tom McNally" <TomMcNally@discussions.microsoft.com> wrote in message news:57ACFD9D-7C48-41A4-B7FA-231E79869521@microsoft.com...<span style="color:blue"> > After Vista SP1 installed a couple nights ago, browing to a website has > come > to a crawl, taking 10 secs or more to load a simple page (if at all), and > it > would appear that the DNS is not resolving correctly (I always see the IP > address in the lower left of Explorer -- not the resolved name). > > I disabled phishing filtering and defender but that didn't resolve the > issue. Am on a simple Win2003 server SP1 domain, running DNS for a public > website, and the usual ADS, DHCP, etc. A hardware firewall acts as my > perimeter DNS router -- routing web 80 requests from the cable modem to > the > server's internal address on the network. Vista firewall is disabled. > This > config has been running fine for years w/o issue. My laptop, which is > also > Vista but not SP1, pops fine; and the Win2003 server the same -- IE 7 on > both. Just the SP1 machine has this issue. Norton 360 AV on the 2 > workstations and most of the software is the same for the Vista machines > apart from the SP1. DHCP points only to Win2003 DNS for resolution -- > not > external DNS servers of my ISP. Of course the firebox has the external > DNS > nameserver addresses. > > Any ideas/thoughts? > > Thanks in advance (I cross-posted to IE7 as well) </span> Quote Link to comment Share on other sites More sharing options...
Guest Tom McNally Posted March 24, 2008 Share Posted March 24, 2008 Although I admit Norton 360 does have issues, this was not the root cause of my problem. I reinstalled Vista from scratch w/o installing any programs -- Norton included -- and found that once again upon installing SP1, my internet connection and web-site resolution was poor at best. After walking through various scenarios with the Microsoft Help Desk, I finally found the cause: The problem lay in my DHCP and DNS settings on my 2003 server. While I had correctly setup my DNS server, I had inadvertently opened up the port on my firewall for DNS resolution, pointing to the server's IP address on the local network. So in effect the DNS server was attempting to resolve names (wasn't necessary since this is just for internal resolution) and since I had DNS set for secure dynamic updates only, to AD-trusted servers, I was excluding 90% of the non-Unix based name servers out there. Once I cleaned that up (shut down the DNS services port on the firewall and modified some DHCP settings) everything went smoothly; in fact, my speed increased 3x through my ISP. Obviously SP1 is less forgiving (more secure) than its predecessor; just unfortunate that I had to go and reinstall everything just to be sure. Norton 360 (I upgraded to ver 2) doesn't hinder me at all. Works better than ver 1 and is a little more transparent. I like the low memory footprint of this program and think that Symantec finally has something worthwhile after several years of bloated antivirus programs (and I have tried just about all of them -- including AVG) -Tom BTW, Acronis, which I use for HD imaging, took over 10 hours to recover my image stored on a USB drive. It takes about 1.5 hours to backup the entire 265Gigs, but 10x that when restoring. Next time around will partition better so the files are kept separate, should I have to restore again. "Bob" wrote: <span style="color:blue"> > > Norton is likely causing your problem. > > Replace Norton with the free AVG http://free.grisoft.com/ or Avast > http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and Windows > Defender. Disabling Norton is not enough. You need to completely uninstall > it. If it doesn't solve the problem, get rid of Norton anyway. Norton is > known to cause problems in which don’t always appear immediately. > > Download and run the Norton Removal Tool. > > http://service1.symantec.com/SUPPORT/tsgen...005033108162039 > > It's called "360" because Symantec's goal is complete ownership of your > computer, and with even less communication about what it's trying to do or > ways to configure it than ever before (which would only interfere with its > goal.) That, along with Symantec's famous technical support, makes Norton > 360 a disaster that I would only install on Granny's computer if she was > going to disinherit me. > > > > ------- > Report back, please > [When responding to posts, please include the post(s) you are replying to so > that others may learn and benefit from the issue] > > [How to ask a question] > http://support.microsoft.com/kb/555375 > > "Tom McNally" <TomMcNally@discussions.microsoft.com> wrote in message > news:57ACFD9D-7C48-41A4-B7FA-231E79869521@microsoft.com...<span style="color:green"> > > After Vista SP1 installed a couple nights ago, browing to a website has > > come > > to a crawl, taking 10 secs or more to load a simple page (if at all), and > > it > > would appear that the DNS is not resolving correctly (I always see the IP > > address in the lower left of Explorer -- not the resolved name). > > > > I disabled phishing filtering and defender but that didn't resolve the > > issue. Am on a simple Win2003 server SP1 domain, running DNS for a public > > website, and the usual ADS, DHCP, etc. A hardware firewall acts as my > > perimeter DNS router -- routing web 80 requests from the cable modem to > > the > > server's internal address on the network. Vista firewall is disabled. > > This > > config has been running fine for years w/o issue. My laptop, which is > > also > > Vista but not SP1, pops fine; and the Win2003 server the same -- IE 7 on > > both. Just the SP1 machine has this issue. Norton 360 AV on the 2 > > workstations and most of the software is the same for the Vista machines > > apart from the SP1. DHCP points only to Win2003 DNS for resolution -- > > not > > external DNS servers of my ISP. Of course the firebox has the external > > DNS > > nameserver addresses. > > > > Any ideas/thoughts? > > > > Thanks in advance (I cross-posted to IE7 as well) </span> > > </span> Quote Link to comment Share on other sites More sharing options...
Guest .Joe Posted March 24, 2008 Share Posted March 24, 2008 Tom McNally;659874 Wrote: <span style="color:blue"> > Although I admit Norton 360 does have issues, this was not the root > cause of > my problem. I reinstalled Vista from scratch w/o installing any > programs -- > Norton included -- and found that once again upon installing SP1, my > internet > connection and web-site resolution was poor at best. > > After walking through various scenarios with the Microsoft Help Desk, I > finally found the cause: The problem lay in my DHCP and DNS settings on > my > 2003 server. While I had correctly setup my DNS server, I had > inadvertently > opened up the port on my firewall for DNS resolution, pointing to the > server's IP address on the local network. So in effect the DNS server > was > attempting to resolve names (wasn't necessary since this is just for > internal > resolution) and since I had DNS set for secure dynamic updates only, to > AD-trusted servers, I was excluding 90% of the non-Unix based name > servers > out there. > > Once I cleaned that up (shut down the DNS services port on the firewall > and > modified some DHCP settings) everything went smoothly; in fact, my > speed > increased 3x through my ISP. Obviously SP1 is less forgiving (more > secure) > than its predecessor; just unfortunate that I had to go and reinstall > everything just to be sure. > > Norton 360 (I upgraded to ver 2) doesn't hinder me at all. Works better > than ver 1 and is a little more transparent. I like the low memory > footprint > of this program and think that Symantec finally has something > worthwhile > after several years of bloated antivirus programs (and I have tried > just > about all of them -- including AVG) > > -Tom > > BTW, Acronis, which I use for HD imaging, took over 10 hours to recover > my > image stored on a USB drive. It takes about 1.5 hours to backup the > entire > 265Gigs, but 10x that when restoring. Next time around will partition > better > so the files are kept separate, should I have to restore again. > > "Bob" wrote:<span style="color:green"><span style="color:darkred"> > > > > > > > > > > Norton is likely causing your problem. > > > > > > Replace Norton with the free AVG 'AVG Free Advisor - Free antivirus</span> > > and anti-spyware downloads' (http://free.grisoft.com/) or Avast<span style="color:darkred"> > > > 'Free antivirus - avast! 4 Home Edition'</span> > > (http://www.avast.com/eng/avast_4_home.html), and Windows Firewall and > > Windows<span style="color:darkred"> > > > Defender. Disabling Norton is not enough. You need to completely</span> > > uninstall<span style="color:darkred"> > > > it. If it doesn't solve the problem, get rid of Norton anyway. Norton</span> > > is<span style="color:darkred"> > > > known to cause problems in which don’t always appear immediately. > > > > > > Download and run the Norton Removal Tool. > > > > > > 'Download and run the Norton Removal Tool'</span> > > (http://service1.symantec.com/SUPPORT/tsgen...005033108162039)<span style="color:darkred"> > > > > > > It's called "360" because Symantec's goal is complete ownership of</span> > > your<span style="color:darkred"> > > > computer, and with even less communication about what it's trying to</span> > > do or<span style="color:darkred"> > > > ways to configure it than ever before (which would only interfere</span> > > with its<span style="color:darkred"> > > > goal.) That, along with Symantec's famous technical support, makes</span> > > Norton<span style="color:darkred"> > > > 360 a disaster that I would only install on Granny's computer if she</span> > > was<span style="color:darkred"> > > > going to disinherit me. > > > > > > > > > > > > ------- > > > Report back, please > > > [When responding to posts, please include the post(s) you are</span> > > replying to so<span style="color:darkred"> > > > that others may learn and benefit from the issue] > > > > > > [How to ask a question] > > > 'How to ask a question' (http://support.microsoft.com/kb/555375) > > > > > > "Tom McNally" <TomMcNally@xxxxxx> wrote in message > > > news:57ACFD9D-7C48-41A4-B7FA-231E79869521@xxxxxx > > > > > > > > </span></span></span> It sounds like you're working again. That's good news. If we can help with anything else, just give us a post. Best wishes. -- .Joe _[image: http://uswave.net/vistax64/joetmvx64.png] (\"http://www.vistax64.com/index.php?referrerid=17621\")_ _ ::Click_here_for_the_Vista_Forums:: (\"http://www.vistax64.com/index.php?referrerid=17621\")_ _Geekbench_Score:_4050 (\"http://browse.geekbench.ca/geekbench2/view/42901\")_ _CPU-Z_Verified (\"http://valid.x86-secret.com/show_oc.php?id=323179\")_ Quote Link to comment Share on other sites More sharing options...
Guest Tom McNally Posted March 24, 2008 Share Posted March 24, 2008 Thanks for the help. Just wish I could have figured this out w/o wasting a nice weekend re-installing (or considering the weekend, "resurrecting" is more apropos) software that didn't need to be reinstalled... But that is of course one of the joys of computing! ".Joe" wrote: <span style="color:blue"> > > Tom McNally;659874 Wrote: <span style="color:green"> > > Although I admit Norton 360 does have issues, this was not the root > > cause of > > my problem. I reinstalled Vista from scratch w/o installing any > > programs -- > > Norton included -- and found that once again upon installing SP1, my > > internet > > connection and web-site resolution was poor at best. > > > > After walking through various scenarios with the Microsoft Help Desk, I > > finally found the cause: The problem lay in my DHCP and DNS settings on > > my > > 2003 server. While I had correctly setup my DNS server, I had > > inadvertently > > opened up the port on my firewall for DNS resolution, pointing to the > > server's IP address on the local network. So in effect the DNS server > > was > > attempting to resolve names (wasn't necessary since this is just for > > internal > > resolution) and since I had DNS set for secure dynamic updates only, to > > AD-trusted servers, I was excluding 90% of the non-Unix based name > > servers > > out there. > > > > Once I cleaned that up (shut down the DNS services port on the firewall > > and > > modified some DHCP settings) everything went smoothly; in fact, my > > speed > > increased 3x through my ISP. Obviously SP1 is less forgiving (more > > secure) > > than its predecessor; just unfortunate that I had to go and reinstall > > everything just to be sure. > > > > Norton 360 (I upgraded to ver 2) doesn't hinder me at all. Works better > > than ver 1 and is a little more transparent. I like the low memory > > footprint > > of this program and think that Symantec finally has something > > worthwhile > > after several years of bloated antivirus programs (and I have tried > > just > > about all of them -- including AVG) > > > > -Tom > > > > BTW, Acronis, which I use for HD imaging, took over 10 hours to recover > > my > > image stored on a USB drive. It takes about 1.5 hours to backup the > > entire > > 265Gigs, but 10x that when restoring. Next time around will partition > > better > > so the files are kept separate, should I have to restore again. > > > > "Bob" wrote:<span style="color:darkred"> > > > > > > > > > > > > > Norton is likely causing your problem. > > > > > > > > Replace Norton with the free AVG 'AVG Free Advisor - Free antivirus > > > and anti-spyware downloads' (http://free.grisoft.com/) or Avast > > > > 'Free antivirus - avast! 4 Home Edition' > > > (http://www.avast.com/eng/avast_4_home.html), and Windows Firewall and > > > Windows > > > > Defender. Disabling Norton is not enough. You need to completely > > > uninstall > > > > it. If it doesn't solve the problem, get rid of Norton anyway. Norton > > > is > > > > known to cause problems in which don’t always appear immediately. > > > > > > > > Download and run the Norton Removal Tool. > > > > > > > > 'Download and run the Norton Removal Tool' > > > (http://service1.symantec.com/SUPPORT/tsgen...005033108162039) > > > > > > > > It's called "360" because Symantec's goal is complete ownership of > > > your > > > > computer, and with even less communication about what it's trying to > > > do or > > > > ways to configure it than ever before (which would only interfere > > > with its > > > > goal.) That, along with Symantec's famous technical support, makes > > > Norton > > > > 360 a disaster that I would only install on Granny's computer if she > > > was > > > > going to disinherit me. > > > > > > > > > > > > > > > > ------- > > > > Report back, please > > > > [When responding to posts, please include the post(s) you are > > > replying to so > > > > that others may learn and benefit from the issue] > > > > > > > > [How to ask a question] > > > > 'How to ask a question' (http://support.microsoft.com/kb/555375) > > > > > > > > "Tom McNally" <TomMcNally@xxxxxx> wrote in message > > > > news:57ACFD9D-7C48-41A4-B7FA-231E79869521@xxxxxx > > > > > > > > > > </span></span> > > It sounds like you're working again. That's good news. If we can help > with anything else, just give us a post. > > Best wishes. > > > -- > .Joe > > _[image: > http://uswave.net/vistax64/joetmvx64.png] ("http://www.vistax64.com/index.php?referrerid=17621")_ > _ ::Click_here_for_the_Vista_Forums:: ("http://www.vistax64.com/index.php?referrerid=17621")_ > _Geekbench_Score:_4050 ("http://browse.geekbench.ca/geekbench2/view/42901")_ > _CPU-Z_Verified ("http://valid.x86-secret.com/show_oc.php?id=323179")_ > </span> Quote Link to comment Share on other sites More sharing options...
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