Guest Andrew Posted April 9, 2008 Posted April 9, 2008 Reposted with additional information because last post didn't yield a solution. System: Vista Business Edition, avast! free edition, Windows Firewall. One Care is not being used, and !avast is the only run-time AV. Windows Defender is set to Auto-start. At start up, Security Centre gives me the message that Windows Defender is not turned on, despite it being set to auto-start. Using Security Centre to turn on WD results in a 5 mins+ search for updates, then it returns a message saying no updates are available, and WD is still turned off. However WD starts from the "All Programs" menu with no problems. Any ideas anyone? TIA Andrew Quote
Guest MowGreen [MVP] Posted April 10, 2008 Posted April 10, 2008 Andrew, First, check to see if Defender is turned on: Turn Windows Defender on or off http://windowshelp.microsoft.com/Windows/e...1bf0dc1033.mspx Turn Windows Defender real-time protection on or off http://windowshelp.microsoft.com/Windows/e...9171b21033.mspx If it's on, let's see if manually updating Defender fixes the issue. Go here: http://www.microsoft.com/security/portal/default.aspx In the right frame, under ' Latest Definition Updates ', click the appropriate link for either 32bit or 64bit, depending upon which flavor of Vista the system is running. Save the file When the download is finished close the browser and any other open programs Turn Defender off for now using the steps on the above Vista Help page Locate the download and right click it and choose 'Run as administrator'. Follow the UAC prompts. After the definitions install, or even if they don't, restart the system IF Defender did not AutoStart, go back and turn it on using the steps on the Vista Help page. If the definitions did not install please post the last 50 or so lines of the WindowsUpdate.log located in the WINDOWS directory [folder]. MowGreen [MVP 2003-2008] =============== -343- FDNY Never Forgotten =============== Andrew wrote: <span style="color:blue"> > Reposted with additional information because last post didn't yield a > solution. > > System: > Vista Business Edition, avast! free edition, Windows Firewall. > One Care is not being used, and !avast is the only run-time AV. > > Windows Defender is set to Auto-start. > > At start up, Security Centre gives me the message that Windows Defender is > not turned on, despite it being set to auto-start. Using Security Centre to > turn on WD results in a 5 mins+ search for updates, then it returns a > message saying no updates are available, and WD is still turned off. > > However WD starts from the "All Programs" menu with no problems. > > Any ideas anyone? > > TIA > Andrew > </span> Quote
Guest Andrew Posted April 15, 2008 Posted April 15, 2008 OK done all that, and still the same result. The updates installed OK. If I start WD from All Programs, and I get the running WD window on the desktop telling me that real time protection is on, Security Centre still says it isn't running. If I click "Turn on Now" in SC, it looks for updates and still does nothing. I think the problem is SC as it obviously can't detect when WD is running. Andrew "MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message news:eXHdce1mIHA.2504@TK2MSFTNGP05.phx.gbl...<span style="color:blue"> > Andrew, > > First, check to see if Defender is turned on: > > Turn Windows Defender on or off > http://windowshelp.microsoft.com/Windows/e...1bf0dc1033.mspx > > Turn Windows Defender real-time protection on or off > http://windowshelp.microsoft.com/Windows/e...9171b21033.mspx > > If it's on, let's see if manually updating Defender fixes the issue. > Go here: > http://www.microsoft.com/security/portal/default.aspx > > In the right frame, under ' Latest Definition Updates ', > click the appropriate link for either 32bit or 64bit, depending upon which > flavor of Vista the system is running. > Save the file > When the download is finished close the browser and any other open > programs > Turn Defender off for now using the steps on the above Vista Help page > > Locate the download and right click it and choose 'Run as > administrator'. Follow the UAC prompts. > After the definitions install, or even if they don't, restart the system > > IF Defender did not AutoStart, go back and turn it on using the steps on > the Vista Help page. > > If the definitions did not install please post the last 50 or so lines of > the WindowsUpdate.log located in the WINDOWS directory [folder]. > > MowGreen [MVP 2003-2008] > =============== > -343- FDNY > Never Forgotten > =============== > > > > Andrew wrote: ><span style="color:green"> >> Reposted with additional information because last post didn't yield a >> solution. >> >> System: >> Vista Business Edition, avast! free edition, Windows Firewall. >> One Care is not being used, and !avast is the only run-time AV. >> >> Windows Defender is set to Auto-start. >> >> At start up, Security Centre gives me the message that Windows Defender >> is >> not turned on, despite it being set to auto-start. Using Security Centre >> to >> turn on WD results in a 5 mins+ search for updates, then it returns a >> message saying no updates are available, and WD is still turned off. >> >> However WD starts from the "All Programs" menu with no problems. >> >> Any ideas anyone? >> >> TIA >> Andrew >> </span></span> Quote
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