Guest Mike Posted April 17, 2008 Posted April 17, 2008 I get an error when I boot saying that WinDefend won't load. I checked the logs and found that both WinDefend and WMPNetworkSvc both fail to start, errors below: WinDefend won't start: Error 2: The system cannot find the file specified WMPNetworkSvc: Error 3: The system cannot find the path specified Not sure if it's related, but my Security log has several Event 5038 errors: File Name: \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error. I'm NOT using OneCare. Any thoughts on how to approach this one? Thanks! Quote
Guest William Anderson Posted April 17, 2008 Posted April 17, 2008 Hey there Mike, Have you installed SP1 yet? If so, have you tried a rollback? I'm reading on Neowin that it seemed to do the trick for some people. "Mike" wrote: <span style="color:blue"> > I get an error when I boot saying that WinDefend won't load. I checked the > logs and found that both WinDefend and WMPNetworkSvc both fail to start, > errors below: > > WinDefend won't start: Error 2: The system cannot find the file specified > WMPNetworkSvc: Error 3: The system cannot find the path specified > > Not sure if it's related, but my Security log has several Event 5038 errors: > > File Name: DeviceHarddiskVolume2WindowsSystem32driverstcpip.sys > > Code integrity determined that the image hash of a file is not valid. The > file could be corrupt due to unauthorized modification or the invalid hash > could indicate a potential disk device error. > > I'm NOT using OneCare. > > Any thoughts on how to approach this one? > > Thanks! > </span> Quote
Guest Engel Posted April 19, 2008 Posted April 19, 2008 Hello Mike, I quote dean – dean --a regular contributor here: You might try this. Go to the main Windows Update window and click on "Installed Updates" (on the left-hand side of the window, at the bottom), and then remove "Update for Microsoft Windows (KB931099)" (only). Reboot. Reboot again. (2) Go back to Windows Update, and re-install the same update, by clicking on the Check for Updates button. This should essentially re-install Windows Defender on Vista. -- "Mike" wrote: <span style="color:blue"> > I get an error when I boot saying that WinDefend won't load. I checked the > logs and found that both WinDefend and WMPNetworkSvc both fail to start, > errors below: > > WinDefend won't start: Error 2: The system cannot find the file specified > WMPNetworkSvc: Error 3: The system cannot find the path specified > > Not sure if it's related, but my Security log has several Event 5038 errors: > > File Name: DeviceHarddiskVolume2WindowsSystem32driverstcpip.sys > > Code integrity determined that the image hash of a file is not valid. The > file could be corrupt due to unauthorized modification or the invalid hash > could indicate a potential disk device error. > > I'm NOT using OneCare. > > Any thoughts on how to approach this one? > > Thanks! > </span> Quote
Guest Mike Posted April 20, 2008 Posted April 20, 2008 The answer is, yes I have installed SP1, but this problem started a week or so after installing SP1.... not right away. If I can avoid it, rolling back is a bit too troublesome at the moment. I'd like to try other options if there are any. Thansk! Mike "William Anderson" <WilliamAnderson@discussions.microsoft.com> wrote in message news:0E5FE2E3-DD5A-4263-A11F-A8011673E10F@microsoft.com...<span style="color:blue"> > Hey there Mike, > > Have you installed SP1 yet? If so, have you tried a rollback? I'm > reading > on Neowin that it seemed to do the trick for some people. > > "Mike" wrote: ><span style="color:green"> >> I get an error when I boot saying that WinDefend won't load. I checked >> the >> logs and found that both WinDefend and WMPNetworkSvc both fail to start, >> errors below: >> >> WinDefend won't start: Error 2: The system cannot find the file >> specified >> WMPNetworkSvc: Error 3: The system cannot find the path specified >> >> Not sure if it's related, but my Security log has several Event 5038 >> errors: >> >> File Name: DeviceHarddiskVolume2WindowsSystem32driverstcpip.sys >> >> Code integrity determined that the image hash of a file is not valid. The >> file could be corrupt due to unauthorized modification or the invalid >> hash >> could indicate a potential disk device error. >> >> I'm NOT using OneCare. >> >> Any thoughts on how to approach this one? >> >> Thanks! >> </span></span> Quote
Guest Mike Posted April 20, 2008 Posted April 20, 2008 Thanks for the reply! I removed KB931099 and rebooted twice. Even after checking for updates, windows update doesn't show KB931099 as an option. I downloaded the x64 version of KB931099 from microsoft, and get the error that the update "doesn't apply to my system". I am running Vista x64, so there's something funky. Is there some way to Force the update to install? thanks! Mike "Engel" <Engel@discussions.microsoft.com> wrote in message news:1947C0F3-4F19-48F1-B3E3-943DF7CA085D@microsoft.com...<span style="color:blue"> > bottom), and then remove "Update for Microsoft Windows (KB931099)" (only). > Reboot. Reboot again. (2) > Go back to Windows Update, and re-install the same > update, by clicking on the Check for Updates button. > This should essentially re-install Windows Defender on Vista.</span> Quote
Guest Engel Posted April 21, 2008 Posted April 21, 2008 Hello Mike, <Is there some way to Force the update to install?> Sure, you can try here: 64-bit <http://go.microsoft.com/fwlink/?LinkID=86955&clcid=0x409> OR- <http://www.microsoft.com/security/portal> Look in the right of the page for: Latest Definition Updates Windows Defender Antispyware: v1.31.9091.0 32 bit 64 bit Information on updating Defender Try 64 bit, or Information on updating Defender I hope this post is helpful. Good luck Ǝøçεl - -- -- "Mike" wrote: <span style="color:blue"> > Thanks for the reply! > > I removed KB931099 and rebooted twice. Even after checking for updates, > windows update doesn't show KB931099 as an option. I downloaded the x64 > version of KB931099 from microsoft, and get the error that the update > "doesn't apply to my system". I am running Vista x64, so there's something > funky. > > Is there some way to Force the update to install? > > thanks! > > Mike > > "Engel" <Engel@discussions.microsoft.com> wrote in message > news:1947C0F3-4F19-48F1-B3E3-943DF7CA085D@microsoft.com...<span style="color:green"> > > bottom), and then remove "Update for Microsoft Windows (KB931099)" (only). > > Reboot. Reboot again. (2) > > Go back to Windows Update, and re-install the same > > update, by clicking on the Check for Updates button. > > This should essentially re-install Windows Defender on Vista.</span> > </span> Quote
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