RE: "this operation has been canceled due to restrictions on this

[Guest coalface]

Vista SP1, IE7, Office 2007

Same problem with both outlook and word

fix below didn't work

nor did

http://www.winhelponline.com/articles/154/...ft-Outlook.html

nor did editing the registry entry

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command]

 

any other ideas out there

 

"Jesper" wrote:

<span style="color:blue"><span style="color:green">

> > Vista Ultimate x64, Outlook 2003 and IE7: Whenever I click on a link in my

> > Outlook inbox, I receive an error message "this operation has been canceled

> > due to restrictions on this computer". How can I change this? It's

> > frustrating to have to copy and paste links into IE7. I running as the

> > Admin.</span>

>

> Now, if you hadn't installed Firefox you wouldn't have that problem. :-)

>

> Seriously, that's actually it. There is a conflict in which program should

> handle it. To fix it you need to make IE your default browser. To do so, open

> the Default Programs control panel, select "Set your default programs", and

> make sure IE has all its defaults.

> </span>

[Guest Jesper]

Do you have any other web browsers installed? Safari maybe? Could you dump

out the contents of the htmlfile reg key (and subkeys) and put it in the post

so we can see what it says?

 

---

Your question may already be answered in Windows Vista Security:

http://www.amazon.com/gp/product/047010155...rotectyourwi-20

 

 

"coalface" wrote:

<span style="color:blue">

> Vista SP1, IE7, Office 2007

> Same problem with both outlook and word

> fix below didn't work

> nor did

> http://www.winhelponline.com/articles/154/...ft-Outlook.html

> nor did editing the registry entry

> [HKEY_LOCAL_MACHINESOFTWAREClasseshtmlfileshellopencommand]

>

> any other ideas out there

>

> "Jesper" wrote:

> <span style="color:green"><span style="color:darkred">

> > > Vista Ultimate x64, Outlook 2003 and IE7: Whenever I click on a link in my

> > > Outlook inbox, I receive an error message "this operation has been canceled

> > > due to restrictions on this computer". How can I change this? It's

> > > frustrating to have to copy and paste links into IE7. I running as the

> > > Admin.</span>

> >

> > Now, if you hadn't installed Firefox you wouldn't have that problem. :-)

> >

> > Seriously, that's actually it. There is a conflict in which program should

> > handle it. To fix it you need to make IE your default browser. To do so, open

> > the Default Programs control panel, select "Set your default programs", and

> > make sure IE has all its defaults.

> > </span></span>

[Guest coalface]

No other browsers installed.

recovering to an old restore point didn't work (may not have had one old

enough)

 

Windows Registry Editor Version 5.00

 

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open]

@="Open in S&ame Window"

"MUIVerb"="@ieframe.dll,-5732"

 

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command]

@="\"C:\\Program Files\\Internet Explorer\\iexplore.exe\" -nohome"

 

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\ddeexec]

@="\"file://%1\",,-1,,,,,"

"NoActivateHandler"=""

 

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\ddeexec\Application]

@="IExplore"

 

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\ddeexec\Topic]

@="WWW_OpenURL"

 

 

"Jesper" wrote:

<span style="color:blue">

> Do you have any other web browsers installed? Safari maybe? Could you dump

> out the contents of the htmlfile reg key (and subkeys) and put it in the post

> so we can see what it says?

>

> ---

> Your question may already be answered in Windows Vista Security:

> http://www.amazon.com/gp/product/047010155...rotectyourwi-20

>

>

> "coalface" wrote:

> <span style="color:green">

> > Vista SP1, IE7, Office 2007

> > Same problem with both outlook and word

> > fix below didn't work

> > nor did

> > http://www.winhelponline.com/articles/154/...ft-Outlook.html

> > nor did editing the registry entry

> > [HKEY_LOCAL_MACHINESOFTWAREClasseshtmlfileshellopencommand]

> >

> > any other ideas out there

> >

> > "Jesper" wrote:

> > <span style="color:darkred">

> > > > Vista Ultimate x64, Outlook 2003 and IE7: Whenever I click on a link in my

> > > > Outlook inbox, I receive an error message "this operation has been canceled

> > > > due to restrictions on this computer". How can I change this? It's

> > > > frustrating to have to copy and paste links into IE7. I running as the

> > > > Admin.

> > >

> > > Now, if you hadn't installed Firefox you wouldn't have that problem. :-)

> > >

> > > Seriously, that's actually it. There is a conflict in which program should

> > > handle it. To fix it you need to make IE your default browser. To do so, open

> > > the Default Programs control panel, select "Set your default programs", and

> > > make sure IE has all its defaults.

> > > </span></span></span>

[Guest Jesper]

That looks correct to me. Could you have a software restriction policy

installed?

 

Please humor me and go into the Default Programs Control Panel and set it to

use Internet Explorer as your web browser.

 

---

Your question may already be answered in Windows Vista Security:

http://www.amazon.com/gp/product/047010155...rotectyourwi-20

 

 

"coalface" wrote:

<span style="color:blue">

> No other browsers installed.

> recovering to an old restore point didn't work (may not have had one old

> enough)

>

> Windows Registry Editor Version 5.00

>

> [HKEY_LOCAL_MACHINESOFTWAREClasseshtmlfileshellopen]

> @="Open in S&ame Window"

> "MUIVerb"="@ieframe.dll,-5732"

>

> [HKEY_LOCAL_MACHINESOFTWAREClasseshtmlfileshellopencommand]

> @=""C:\Program Files\Internet Explorer\iexplore.exe" -nohome"

>

> [HKEY_LOCAL_MACHINESOFTWAREClasseshtmlfileshellopenddeexec]

> @=""file://%1",,-1,,,,,"

> "NoActivateHandler"=""

>

> [HKEY_LOCAL_MACHINESOFTWAREClasseshtmlfileshellopenddeexecApplication]

> @="IExplore"

>

> [HKEY_LOCAL_MACHINESOFTWAREClasseshtmlfileshellopenddeexecTopic]

> @="WWW_OpenURL"

>

>

> "Jesper" wrote:

> <span style="color:green">

> > Do you have any other web browsers installed? Safari maybe? Could you dump

> > out the contents of the htmlfile reg key (and subkeys) and put it in the post

> > so we can see what it says?

> >

> > ---

> > Your question may already be answered in Windows Vista Security:

> > http://www.amazon.com/gp/product/047010155...rotectyourwi-20

> >

> >

> > "coalface" wrote:

> > <span style="color:darkred">

> > > Vista SP1, IE7, Office 2007

> > > Same problem with both outlook and word

> > > fix below didn't work

> > > nor did

> > > http://www.winhelponline.com/articles/154/...ft-Outlook.html

> > > nor did editing the registry entry

> > > [HKEY_LOCAL_MACHINESOFTWAREClasseshtmlfileshellopencommand]

> > >

> > > any other ideas out there

> > >

> > > "Jesper" wrote:

> > >

> > > > > Vista Ultimate x64, Outlook 2003 and IE7: Whenever I click on a link in my

> > > > > Outlook inbox, I receive an error message "this operation has been canceled

> > > > > due to restrictions on this computer". How can I change this? It's

> > > > > frustrating to have to copy and paste links into IE7. I running as the

> > > > > Admin.

> > > >

> > > > Now, if you hadn't installed Firefox you wouldn't have that problem. :-)

> > > >

> > > > Seriously, that's actually it. There is a conflict in which program should

> > > > handle it. To fix it you need to make IE your default browser. To do so, open

> > > > the Default Programs control panel, select "Set your default programs", and

> > > > make sure IE has all its defaults.

> > > > </span></span></span>

[Guest coalface]

As far as I can tell IE7 is the default web browser. In "set your default

programs" it is listed at the top and says "this program has all its

defaults". There is nothing on that screen to indicate that it is not the

default (so the "Set this program as default" button seems a bit silly AND

gives no indication of a change when you press it anyway but that may all be

because I don't have any other browser installed/available - but that is not

my concern right now.)

 

In "set program access and computer defaults" the "microsoft" details says

web browser is "internet explorer" and email program is current program (with

outlook and mail enabled). Same for non microsoft. Custom says use current

web browser and email with access enabled.

 

I have also "reset internet explorer settings" and disabled "third party

browser extentions"

 

OK this is interesting. Something I just discovered. I wanted to try to

isolate the problem to OFFICE, as I have only seen the problem so far in

outlook and word, so I was looking around for a non office program that might

be able to launch a web browser but the first thing I bumped into was

PowerPoint (another office program) ... and I CAN launch the web browser from

PP (I entered a web address, pressed F5, then clicked the link and it

worked).

 

SO. IE7 is fine. Vista is fine. Powerpoint 2007 is fine. Outlook, Word and

Excel however!!!

 

I can also launch a web browser from Norton and Adobe Reader. Do you know of

any other standard programs I can test that might help define the scope of

the problem or is the above info enough?

 

I am not aware of installing any software restriction policy. Is there a way

I can check if there is one?

 

I have the latest Norton Internet Security and Protection Centre and up to

date definitions and Windows Defender is also up to date.

 

UAC is off.

 

Does any of that shed any light?

 

"Jesper" wrote:

<span style="color:blue">

> That looks correct to me. Could you have a software restriction policy

> installed?

>

> Please humor me and go into the Default Programs Control Panel and set it to

> use Internet Explorer as your web browser.

>

> ---

> Your question may already be answered in Windows Vista Security:

> http://www.amazon.com/gp/product/047010155...rotectyourwi-20

>

>

> "coalface" wrote:

> <span style="color:green">

> > No other browsers installed.

> > recovering to an old restore point didn't work (may not have had one old

> > enough)

> >

> > Windows Registry Editor Version 5.00

> >

> > [HKEY_LOCAL_MACHINESOFTWAREClasseshtmlfileshellopen]

> > @="Open in S&ame Window"

> > "MUIVerb"="@ieframe.dll,-5732"

> >

> > [HKEY_LOCAL_MACHINESOFTWAREClasseshtmlfileshellopencommand]

> > @=""C:Program FilesInternet Exploreriexplore.exe" -nohome"

> >

> > [HKEY_LOCAL_MACHINESOFTWAREClasseshtmlfileshellopenddeexec]

> > @=""file://%1",,-1,,,,,"

> > "NoActivateHandler"=""

> >

> > [HKEY_LOCAL_MACHINESOFTWAREClasseshtmlfileshellopenddeexecApplication]

> > @="IExplore"

> >

> > [HKEY_LOCAL_MACHINESOFTWAREClasseshtmlfileshellopenddeexecTopic]

> > @="WWW_OpenURL"

> >

> >

> > "Jesper" wrote:

> > <span style="color:darkred">

> > > Do you have any other web browsers installed? Safari maybe? Could you dump

> > > out the contents of the htmlfile reg key (and subkeys) and put it in the post

> > > so we can see what it says?

> > >

> > > ---

> > > Your question may already be answered in Windows Vista Security:

> > > http://www.amazon.com/gp/product/047010155...rotectyourwi-20

> > >

> > >

> > > "coalface" wrote:

> > >

> > > > Vista SP1, IE7, Office 2007

> > > > Same problem with both outlook and word

> > > > fix below didn't work

> > > > nor did

> > > > http://www.winhelponline.com/articles/154/...ft-Outlook.html

> > > > nor did editing the registry entry

> > > > [HKEY_LOCAL_MACHINESOFTWAREClasseshtmlfileshellopencommand]

> > > >

> > > > any other ideas out there

> > > >

> > > > "Jesper" wrote:

> > > >

> > > > > > Vista Ultimate x64, Outlook 2003 and IE7: Whenever I click on a link in my

> > > > > > Outlook inbox, I receive an error message "this operation has been canceled

> > > > > > due to restrictions on this computer". How can I change this? It's

> > > > > > frustrating to have to copy and paste links into IE7. I running as the

> > > > > > Admin.

> > > > >

> > > > > Now, if you hadn't installed Firefox you wouldn't have that problem. :-)

> > > > >

> > > > > Seriously, that's actually it. There is a conflict in which program should

> > > > > handle it. To fix it you need to make IE your default browser. To do so, open

> > > > > the Default Programs control panel, select "Set your default programs", and

> > > > > make sure IE has all its defaults.

> > > > > </span></span></span>

[Guest Jesper]

I don't know what to say here. The error message you give indicates that you

have an error with how IE is registered. Here is a KB article discussing it:

http://support.microsoft.com/kb/310049/en-us.

 

If you have another computer I would try what the article says about

exporting the entire htmlfile key, with all sub-keys from a computer that

works and import it into this one. Beyond that, I don't know what might work.

This is not a security problem as far as I am aware, but rather a problem

with how IE is set up.

---

Your question may already be answered in Windows Vista Security:

http://www.amazon.com/gp/product/047010155...rotectyourwi-20

 

 

"coalface" wrote:

<span style="color:blue">

> As far as I can tell IE7 is the default web browser. In "set your default

> programs" it is listed at the top and says "this program has all its

> defaults". There is nothing on that screen to indicate that it is not the

> default (so the "Set this program as default" button seems a bit silly AND

> gives no indication of a change when you press it anyway but that may all be

> because I don't have any other browser installed/available - but that is not

> my concern right now.)

>

> In "set program access and computer defaults" the "microsoft" details says

> web browser is "internet explorer" and email program is current program (with

> outlook and mail enabled). Same for non microsoft. Custom says use current

> web browser and email with access enabled.

>

> I have also "reset internet explorer settings" and disabled "third party

> browser extentions"

>

> OK this is interesting. Something I just discovered. I wanted to try to

> isolate the problem to OFFICE, as I have only seen the problem so far in

> outlook and word, so I was looking around for a non office program that might

> be able to launch a web browser but the first thing I bumped into was

> PowerPoint (another office program) ... and I CAN launch the web browser from

> PP (I entered a web address, pressed F5, then clicked the link and it

> worked).

>

> SO. IE7 is fine. Vista is fine. Powerpoint 2007 is fine. Outlook, Word and

> Excel however!!!

>

> I can also launch a web browser from Norton and Adobe Reader. Do you know of

> any other standard programs I can test that might help define the scope of

> the problem or is the above info enough?

>

> I am not aware of installing any software restriction policy. Is there a way

> I can check if there is one?

>

> I have the latest Norton Internet Security and Protection Centre and up to

> date definitions and Windows Defender is also up to date.

>

> UAC is off.

>

> Does any of that shed any light?

>

> "Jesper" wrote:

> <span style="color:green">

> > That looks correct to me. Could you have a software restriction policy

> > installed?

> >

> > Please humor me and go into the Default Programs Control Panel and set it to

> > use Internet Explorer as your web browser.

> >

> > ---

> > Your question may already be answered in Windows Vista Security:

> > http://www.amazon.com/gp/product/047010155...rotectyourwi-20

> >

> >

> > "coalface" wrote:

> > <span style="color:darkred">

> > > No other browsers installed.

> > > recovering to an old restore point didn't work (may not have had one old

> > > enough)

> > >

> > > Windows Registry Editor Version 5.00

> > >

> > > [HKEY_LOCAL_MACHINESOFTWAREClasseshtmlfileshellopen]

> > > @="Open in S&ame Window"

> > > "MUIVerb"="@ieframe.dll,-5732"

> > >

> > > [HKEY_LOCAL_MACHINESOFTWAREClasseshtmlfileshellopencommand]

> > > @=""C:Program FilesInternet Exploreriexplore.exe" -nohome"

> > >

> > > [HKEY_LOCAL_MACHINESOFTWAREClasseshtmlfileshellopenddeexec]

> > > @=""file://%1",,-1,,,,,"

> > > "NoActivateHandler"=""

> > >

> > > [HKEY_LOCAL_MACHINESOFTWAREClasseshtmlfileshellopenddeexecApplication]

> > > @="IExplore"

> > >

> > > [HKEY_LOCAL_MACHINESOFTWAREClasseshtmlfileshellopenddeexecTopic]

> > > @="WWW_OpenURL"

> > >

> > >

> > > "Jesper" wrote:

> > >

> > > > Do you have any other web browsers installed? Safari maybe? Could you dump

> > > > out the contents of the htmlfile reg key (and subkeys) and put it in the post

> > > > so we can see what it says?

> > > >

> > > > ---

> > > > Your question may already be answered in Windows Vista Security:

> > > > http://www.amazon.com/gp/product/047010155...rotectyourwi-20

> > > >

> > > >

> > > > "coalface" wrote:

> > > >

> > > > > Vista SP1, IE7, Office 2007

> > > > > Same problem with both outlook and word

> > > > > fix below didn't work

> > > > > nor did

> > > > > http://www.winhelponline.com/articles/154/...ft-Outlook.html

> > > > > nor did editing the registry entry

> > > > > [HKEY_LOCAL_MACHINESOFTWAREClasseshtmlfileshellopencommand]

> > > > >

> > > > > any other ideas out there

> > > > >

> > > > > "Jesper" wrote:

> > > > >

> > > > > > > Vista Ultimate x64, Outlook 2003 and IE7: Whenever I click on a link in my

> > > > > > > Outlook inbox, I receive an error message "this operation has been canceled

> > > > > > > due to restrictions on this computer". How can I change this? It's

> > > > > > > frustrating to have to copy and paste links into IE7. I running as the

> > > > > > > Admin.

> > > > > >

> > > > > > Now, if you hadn't installed Firefox you wouldn't have that problem. :-)

> > > > > >

> > > > > > Seriously, that's actually it. There is a conflict in which program should

> > > > > > handle it. To fix it you need to make IE your default browser. To do so, open

> > > > > > the Default Programs control panel, select "Set your default programs", and

> > > > > > make sure IE has all its defaults.

> > > > > > </span></span></span>

[Guest coalface]

OK thanks for your help J

I will try exporting the reg key from another vista machine when I can lay

my hands on one but I don't hold much hope for that being the answer since it

seems to work from all applications except outlook, word and excel.

I'll also try asking on the office discussion group.

regards

 

"Jesper" wrote:

<span style="color:blue">

> I don't know what to say here. The error message you give indicates that you

> have an error with how IE is registered. Here is a KB article discussing it:

> http://support.microsoft.com/kb/310049/en-us.

>

> If you have another computer I would try what the article says about

> exporting the entire htmlfile key, with all sub-keys from a computer that

> works and import it into this one. Beyond that, I don't know what might work.

> This is not a security problem as far as I am aware, but rather a problem

> with how IE is set up.

> ---

> Your question may already be answered in Windows Vista Security:

> http://www.amazon.com/gp/product/047010155...rotectyourwi-20

>

>

> "coalface" wrote:

> <span style="color:green">

> > As far as I can tell IE7 is the default web browser. In "set your default

> > programs" it is listed at the top and says "this program has all its

> > defaults". There is nothing on that screen to indicate that it is not the

> > default (so the "Set this program as default" button seems a bit silly AND

> > gives no indication of a change when you press it anyway but that may all be

> > because I don't have any other browser installed/available - but that is not

> > my concern right now.)

> >

> > In "set program access and computer defaults" the "microsoft" details says

> > web browser is "internet explorer" and email program is current program (with

> > outlook and mail enabled). Same for non microsoft. Custom says use current

> > web browser and email with access enabled.

> >

> > I have also "reset internet explorer settings" and disabled "third party

> > browser extentions"

> >

> > OK this is interesting. Something I just discovered. I wanted to try to

> > isolate the problem to OFFICE, as I have only seen the problem so far in

> > outlook and word, so I was looking around for a non office program that might

> > be able to launch a web browser but the first thing I bumped into was

> > PowerPoint (another office program) ... and I CAN launch the web browser from

> > PP (I entered a web address, pressed F5, then clicked the link and it

> > worked).

> >

> > SO. IE7 is fine. Vista is fine. Powerpoint 2007 is fine. Outlook, Word and

> > Excel however!!!

> >

> > I can also launch a web browser from Norton and Adobe Reader. Do you know of

> > any other standard programs I can test that might help define the scope of

> > the problem or is the above info enough?

> >

> > I am not aware of installing any software restriction policy. Is there a way

> > I can check if there is one?

> >

> > I have the latest Norton Internet Security and Protection Centre and up to

> > date definitions and Windows Defender is also up to date.

> >

> > UAC is off.

> >

> > Does any of that shed any light?

> >

> > "Jesper" wrote:

> > <span style="color:darkred">

> > > That looks correct to me. Could you have a software restriction policy

> > > installed?

> > >

> > > Please humor me and go into the Default Programs Control Panel and set it to

> > > use Internet Explorer as your web browser.

> > >

> > > ---

> > > Your question may already be answered in Windows Vista Security:

> > > http://www.amazon.com/gp/product/047010155...rotectyourwi-20

> > >

> > >

> > > "coalface" wrote:

> > >

> > > > No other browsers installed.

> > > > recovering to an old restore point didn't work (may not have had one old

> > > > enough)

> > > >

> > > > Windows Registry Editor Version 5.00

> > > >

> > > > [HKEY_LOCAL_MACHINESOFTWAREClasseshtmlfileshellopen]

> > > > @="Open in S&ame Window"

> > > > "MUIVerb"="@ieframe.dll,-5732"

> > > >

> > > > [HKEY_LOCAL_MACHINESOFTWAREClasseshtmlfileshellopencommand]

> > > > @=""C:Program FilesInternet Exploreriexplore.exe" -nohome"

> > > >

> > > > [HKEY_LOCAL_MACHINESOFTWAREClasseshtmlfileshellopenddeexec]

> > > > @=""file://%1",,-1,,,,,"

> > > > "NoActivateHandler"=""

> > > >

> > > > [HKEY_LOCAL_MACHINESOFTWAREClasseshtmlfileshellopenddeexecApplication]

> > > > @="IExplore"

> > > >

> > > > [HKEY_LOCAL_MACHINESOFTWAREClasseshtmlfileshellopenddeexecTopic]

> > > > @="WWW_OpenURL"

> > > >

> > > >

> > > > "Jesper" wrote:

> > > >

> > > > > Do you have any other web browsers installed? Safari maybe? Could you dump

> > > > > out the contents of the htmlfile reg key (and subkeys) and put it in the post

> > > > > so we can see what it says?

> > > > >

> > > > > ---

> > > > > Your question may already be answered in Windows Vista Security:

> > > > > http://www.amazon.com/gp/product/047010155...rotectyourwi-20

> > > > >

> > > > >

> > > > > "coalface" wrote:

> > > > >

> > > > > > Vista SP1, IE7, Office 2007

> > > > > > Same problem with both outlook and word

> > > > > > fix below didn't work

> > > > > > nor did

> > > > > > http://www.winhelponline.com/articles/154/...ft-Outlook.html

> > > > > > nor did editing the registry entry

> > > > > > [HKEY_LOCAL_MACHINESOFTWAREClasseshtmlfileshellopencommand]

> > > > > >

> > > > > > any other ideas out there

> > > > > >

> > > > > > "Jesper" wrote:

> > > > > >

> > > > > > > > Vista Ultimate x64, Outlook 2003 and IE7: Whenever I click on a link in my

> > > > > > > > Outlook inbox, I receive an error message "this operation has been canceled

> > > > > > > > due to restrictions on this computer". How can I change this? It's

> > > > > > > > frustrating to have to copy and paste links into IE7. I running as the

> > > > > > > > Admin.

> > > > > > >

> > > > > > > Now, if you hadn't installed Firefox you wouldn't have that problem. :-)

> > > > > > >

> > > > > > > Seriously, that's actually it. There is a conflict in which program should

> > > > > > > handle it. To fix it you need to make IE your default browser. To do so, open

> > > > > > > the Default Programs control panel, select "Set your default programs", and

> > > > > > > make sure IE has all its defaults.

> > > > > > > </span></span></span>

[Guest Wondering How]

Re: "this operation has been canceled due to restrictions on this computer"

 

I just did some desparate stuff and I made it! I've got Vista Starter -

an unheard of version I've got loaded with and the message was beginning

to drive me up the wall! Sure - IE was my default browser, but

Ctrl+Click in Word 2007 would just not work. So I sent through the

Tools section of IE7 > Internet Options > Programs > Set programs and

set IE and Outlook there. Voila! It worked! I guess you could access

the same option by going through Default Programs > Set computer access

and default programs. Apart from that I reset the advanced settings in

the Tools>Internet Options>Advanced tab, deleted all old files and

browsing history, and (the Good Lord heard me!) I was about to slam

through the entire system with a hacksaw! Best of Luck!

 

 

--

Wondering How

Posted via http://www.vistaheads.com