Security Center Reporting No Antu-Virus Software

[Guest JamesJ]

I just installed and-virus and firewall software but Vista Security Center

reports no anti-virus software installed. The anti-virus software reports

all is well.

Also before installing this I turned off Windows Firewall but still noticed

that Vista is reporting Windows Defender running and active.

I thought Defender is the firewall. I must be mistaken.

 

Thanks,

James

[Guest Charlie42]

"JamesJ" <jjy@darwin_roadrunner.com> wrote:

<span style="color:blue">

>I just installed and-virus and firewall software but Vista Security Center

> reports no anti-virus software installed. The anti-virus software reports

> all is well.</span>

 

There are two general approaches that may fix your problem. All of the

commands are typed in manually at a command prompt (Accessories menu). Run

as administrator.

 

Method 1:

winmgmt /verifyrepository

 

If WMI repository is reported to be inconcistent, run this command:

winmgmt /salvagerepository

 

Method 2 (force repository rebuild):

net stop winmgmt /y

cd %windir%\system32\wbem\

ren repository repository.old

 

Then restart

<span style="color:blue">

> Also before installing this I turned off Windows Firewall but still

> noticed

> that Vista is reporting Windows Defender running and active.

> I thought Defender is the firewall. I must be mistaken.</span>

 

Windows Defender is Vista's anti-spyware program, not a firewall. Keep it

running, unless you experience any conflicts with your security suite (not

likely).

 

Charlie42

[Guest JamesJ]

Didn't work

The repository was consistent

 

 

"Charlie42" <Charlie42@spam.me.not> wrote in message

news:01018843-0AAA-44BC-A332-110817A600A0@microsoft.com...<span style="color:blue">

> "JamesJ" <jjy@darwin_roadrunner.com> wrote:

><span style="color:green">

>>I just installed and-virus and firewall software but Vista Security Center

>> reports no anti-virus software installed. The anti-virus software reports

>> all is well.</span>

>

> There are two general approaches that may fix your problem. All of the

> commands are typed in manually at a command prompt (Accessories menu). Run

> as administrator.

>

> Method 1:

> winmgmt /verifyrepository

>

> If WMI repository is reported to be inconcistent, run this command:

> winmgmt /salvagerepository

>

> Method 2 (force repository rebuild):

> net stop winmgmt /y

> cd %windir%system32wbem

> ren repository repository.old

>

> Then restart

><span style="color:green">

>> Also before installing this I turned off Windows Firewall but still

>> noticed

>> that Vista is reporting Windows Defender running and active.

>> I thought Defender is the firewall. I must be mistaken.</span>

>

> Windows Defender is Vista's anti-spyware program, not a firewall. Keep it

> running, unless you experience any conflicts with your security suite (not

> likely).

>

> Charlie42</span>

[Guest JamesJ]

Found out it must have been the Anti-Virus/Firewall software I installed.

No other software caused this situation.

After uninstalling it and installing other software Vista recognizes it as

the Anti-Virus software. Also cleared up the problem with this software's

executable's

problem with it's icon in the start menu.

 

Thanks for the assistance,

James

 

"Charlie42" <Charlie42@spam.me.not> wrote in message

news:01018843-0AAA-44BC-A332-110817A600A0@microsoft.com...<span style="color:blue">

> "JamesJ" <jjy@darwin_roadrunner.com> wrote:

><span style="color:green">

>>I just installed and-virus and firewall software but Vista Security Center

>> reports no anti-virus software installed. The anti-virus software reports

>> all is well.</span>

>

> There are two general approaches that may fix your problem. All of the

> commands are typed in manually at a command prompt (Accessories menu). Run

> as administrator.

>

> Method 1:

> winmgmt /verifyrepository

>

> If WMI repository is reported to be inconcistent, run this command:

> winmgmt /salvagerepository

>

> Method 2 (force repository rebuild):

> net stop winmgmt /y

> cd %windir%system32wbem

> ren repository repository.old

>

> Then restart

><span style="color:green">

>> Also before installing this I turned off Windows Firewall but still

>> noticed

>> that Vista is reporting Windows Defender running and active.

>> I thought Defender is the firewall. I must be mistaken.</span>

>

> Windows Defender is Vista's anti-spyware program, not a firewall. Keep it

> running, unless you experience any conflicts with your security suite (not

> likely).

>

> Charlie42 </span>

[Guest Charlie42]

"JamesJ" <jjy@darwin_roadrunner.com> wrote:

<span style="color:blue">

> Found out it must have been the Anti-Virus/Firewall software I installed.

> No other software caused this situation.

> After uninstalling it and installing other software Vista recognizes it as

> the Anti-Virus software. Also cleared up the problem with this software's

> executable's problem with it's icon in the start menu.</span>

 

I am glad to hear you got things worked out. All the renowned security

softwares show up in Security Center, I would be sceptical of AV and FW

manufacturers that do not integrate their software properly with Windows.

 

Charlie42

[Guest Fred]

Great point, and glad to hear you got your problem resolved.

 

------------------------------------------------------

Fred Reckling

Microsoft Security Outreach Team

http://www.microsoft.com/hellosecureworld/level7

[Guest Rosie]

I have the same problem, Each time I start my computer windows security

center reports that it did not find my anti virus. I have MacAfee which was

bought with the computer and I do not want to buy another antivirus.

Especially as MacAfee is listed as one of the partners? Any ideas?

 

Thanks

 

Rosie

[Guest Charlie42]

"Rosie" <Rosie@discussions.microsoft.com> wrote:

<span style="color:blue">

> I have the same problem, Each time I start my computer windows

> security center reports that it did not find my anti virus. I have

> MacAfee which was bought with the computer and I do not want to

> buy another antivirus. Especially as MacAfee is listed as one of the

> partners? Any ideas?</span>

 

Scan your WMI repository for inconsistencies, and correct them:

 

Open up a command prompt as administrator (Accessories menu > right-click >

Run as Admin). At the prompt, type:

 

winmgmt /salvagerepository

 

Alternatively, you can force a rebuild of the repository. At the command

prompt, type:

 

net stop winmgmt /y

cd %windir%\system32\wbem\

ren repository repository.old

 

Then reboot.

 

Charlie42

[Guest Choonster]

I've got the same problem as Rosie, but your solution didn't work for me

 

"Charlie42" wrote:

<span style="color:blue">

> "Rosie" <Rosie@discussions.microsoft.com> wrote:

> <span style="color:green">

> > I have the same problem, Each time I start my computer windows

> > security center reports that it did not find my anti virus. I have

> > MacAfee which was bought with the computer and I do not want to

> > buy another antivirus. Especially as MacAfee is listed as one of the

> > partners? Any ideas?</span>

>

> Scan your WMI repository for inconsistencies, and correct them:

>

> Open up a command prompt as administrator (Accessories menu > right-click >

> Run as Admin). At the prompt, type:

>

> winmgmt /salvagerepository

>

> Alternatively, you can force a rebuild of the repository. At the command

> prompt, type:

>

> net stop winmgmt /y

> cd %windir%system32wbem

> ren repository repository.old

>

> Then reboot.

>

> Charlie42

>

> </span>

[Guest Charlie42]

"Choonster" <Choonster@discussions.microsoft.com> wrote:

<span style="color:blue">

> I've got the same problem as Rosie, but your solution didn't work

> for me</span>

 

Did you try to force a rebuild, rebooting afterwards?

 

If it does not work, I would suggest uninstalling McAfee, force the rebuild,

then reinstall the anti-virus.

 

Charlie42

[Guest Charlie42]

"Charlie42" <Charlie42@spam.me.not> wrote:

<span style="color:blue"><span style="color:green">

>> I've got the same problem as Rosie, but your solution didn't

>> work for me</span>

>

> Did you try to force a rebuild, rebooting afterwards?

>

> If it does not work, I would suggest uninstalling McAfee, force

> the rebuild, then reinstall the anti-virus.</span>

 

....and use McAfee's removal tool for the job. You should run it twice,

rebooting afterwards each time, in order to get completely rid of McAfee.

 

Charlie42

[Guest Xiaobin]

The method 1 says the repository is consistent.

 

It says "Access denied" when i tried Method 2.

 

I have almost the same problem. Vista Security Center would not recognize

McAfee Anti-Virus and McAfee Firewall after each reboot.

 

Thanks,

 

Xiaobin

 

"Charlie42" wrote:

<span style="color:blue">

> "JamesJ" <jjy@darwin_roadrunner.com> wrote:

> <span style="color:green">

> >I just installed and-virus and firewall software but Vista Security Center

> > reports no anti-virus software installed. The anti-virus software reports

> > all is well.</span>

>

> There are two general approaches that may fix your problem. All of the

> commands are typed in manually at a command prompt (Accessories menu). Run

> as administrator.

>

> Method 1:

> winmgmt /verifyrepository

>

> If WMI repository is reported to be inconcistent, run this command:

> winmgmt /salvagerepository

>

> Method 2 (force repository rebuild):

> net stop winmgmt /y

> cd %windir%system32wbem

> ren repository repository.old

>

> Then restart

> <span style="color:green">

> > Also before installing this I turned off Windows Firewall but still

> > noticed

> > that Vista is reporting Windows Defender running and active.

> > I thought Defender is the firewall. I must be mistaken.</span>

>

> Windows Defender is Vista's anti-spyware program, not a firewall. Keep it

> running, unless you experience any conflicts with your security suite (not

> likely).

>

> Charlie42

> </span>

[Guest Malke]

Xiaobin wrote:

<span style="color:blue">

> The method 1 says the repository is consistent.

>

> It says "Access denied" when i tried Method 2.

>

> I have almost the same problem. Vista Security Center would not recognize

> McAfee Anti-Virus and McAfee Firewall after each reboot.</span>

 

You need to run cmd elevated. Start Orb>Search box>type: cmd

When cmd appears in the Results above, right-click it and choose "Run as

administrator". Provide authentication as required. At the command prompt,

type:

 

net stop winmgmt [enter]

cd /d %windir%\system32\wbem [enter]

ren repository repository.old [enter]

net start winmgmt [enter]

 

Malke

--

MS-MVP

Elephant Boy Computers - Don't Panic!

FAQ - http://www.elephantboycomputers.com/#FAQ

[Guest Xiaobin]

I did right click and ran it as Administrator. I actually talked to a McAfee

support who gave me exactly the same commands you gave in your email. Upon

encountering the "Access Denied" message, he advised me to contact Microsoft

and see how i can rename that folder. That is why I turned to this forum for

help.

 

Thanks,

 

Xiaobin

 

"Malke" wrote:

<span style="color:blue">

> Xiaobin wrote:

> <span style="color:green">

> > The method 1 says the repository is consistent.

> >

> > It says "Access denied" when i tried Method 2.

> >

> > I have almost the same problem. Vista Security Center would not recognize

> > McAfee Anti-Virus and McAfee Firewall after each reboot.</span>

>

> You need to run cmd elevated. Start Orb>Search box>type: cmd

> When cmd appears in the Results above, right-click it and choose "Run as

> administrator". Provide authentication as required. At the command prompt,

> type:

>

> net stop winmgmt [enter]

> cd /d %windir%system32wbem [enter]

> ren repository repository.old [enter]

> net start winmgmt [enter]

>

> Malke

> --

> MS-MVP

> Elephant Boy Computers - Don't Panic!

> FAQ - http://www.elephantboycomputers.com/#FAQ

>

> </span>

[Guest Malke]

Xiaobin wrote:

<span style="color:blue">

> I did right click and ran it as Administrator. I actually talked to a

> McAfee support who gave me exactly the same commands you gave in your

> email. Upon encountering the "Access Denied" message, he advised me to

> contact Microsoft and see how i can rename that folder. That is why I

> turned to this forum for help.</span>

 

I would uninstall McAfee and use something better. I recommend NOD32,

Kaspersky, or even Avast if you want a free antivirus. McAfee is garbage

and has had issues with Vista from Vista's beginning. If you insist on

using McAfee, uninstall it, then run McAfee's cleanup program, and then try

installing it again.

 

Malke

--

MS-MVP

Elephant Boy Computers - Don't Panic!

FAQ - http://www.elephantboycomputers.com/#FAQ

[Guest Xiaobin]

I actually already uninstalled/reinstalled McAfee at least 3 times with their

McAfee Removal Tool for cleanup. But it did not help. I am running out of

patience with McAfee and I may just get something else.

 

Thanks.

 

Xiaobin

 

"Malke" wrote:

<span style="color:blue">

> Xiaobin wrote:

> <span style="color:green">

> > I did right click and ran it as Administrator. I actually talked to a

> > McAfee support who gave me exactly the same commands you gave in your

> > email. Upon encountering the "Access Denied" message, he advised me to

> > contact Microsoft and see how i can rename that folder. That is why I

> > turned to this forum for help.</span>

>

> I would uninstall McAfee and use something better. I recommend NOD32,

> Kaspersky, or even Avast if you want a free antivirus. McAfee is garbage

> and has had issues with Vista from Vista's beginning. If you insist on

> using McAfee, uninstall it, then run McAfee's cleanup program, and then try

> installing it again.

>

> Malke

> --

> MS-MVP

> Elephant Boy Computers - Don't Panic!

> FAQ - http://www.elephantboycomputers.com/#FAQ

>

> </span>

[Guest Bar2D2]

Rebuilding the repository di not help on my Vista Ultimate 32 bit.

The error occurred after a patch I am afraid. So that would point to Vista

not McAfee.........

[Guest jim]

I spent 20 minutes on the McAfee Technical Help System and McAfee

Representative told me to contact Microsoft for a solution since it was not

McAfees]'s software problem. I do not want to change my Antivirus software

since McAfee’s software used in the workplace as well.

Method 1 and 2 listed above did not work for me.

Does anyone have any additional fixes?

 

Jim_afm

 

"Bar2D2" wrote:

<span style="color:blue">

> Rebuilding the repository di not help on my Vista Ultimate 32 bit.

> The error occurred after a patch I am afraid. So that would point to Vista

> not McAfee.........</span>

[Guest Bar2D2]

I reinstalled Vista (this time 64 bit) and everything else. style_emoticons/

[Guest jim]

I have not tried to reload the Vista Home Premium 32 bit software yet, on the

Dell Laptop.

 

I also have a message posted in the Dell Technical Help Center and I am

still waiting for a response.

 

"Bar2D2" wrote:

<span style="color:blue">

>

>

> I reinstalled Vista (this time 64 bit) and everything else. style_emoticons/</span>

[Guest noone@home.com]

I tried everything I could find, including what you tried, for two

months. Out of sheer frustration, I uninstalled and reinstalled

Norton and used their clean up utilitiy to remove all traces. WHen I

reinstalled, it worked perfectly.

 

On Sat, 8 Nov 2008 14:07:01 -0800, jim <jim@discussions.microsoft.com>

wrote:

<span style="color:blue">

>I spent 20 minutes on the McAfee Technical Help System and McAfee

>Representative told me to contact Microsoft for a solution since it was not

>McAfees]'s software problem. I do not want to change my Antivirus software

>since McAfee’s software used in the workplace as well.

>Method 1 and 2 listed above did not work for me.

>Does anyone have any additional fixes?

>

>Jim_afm

>

>"Bar2D2" wrote:

><span style="color:green">

>> Rebuilding the repository di not help on my Vista Ultimate 32 bit.

>> The error occurred after a patch I am afraid. So that would point to Vista

>> not McAfee.........</span></span>

[Guest Robu]

Hey Thanks,

I had that same problem, found your solution searching the web, followed it

to the tee and wallllla,,,I'm stocked,..Thank You for that, a couple more

hours I hate to think what I would have done, probably mess it up even more

if I did not find your article. thanks again.

 

 

"Charlie42" wrote:

<span style="color:blue">

> "JamesJ" <jjy@darwin_roadrunner.com> wrote:

> <span style="color:green">

> >I just installed and-virus and firewall software but Vista Security Center

> > reports no anti-virus software installed. The anti-virus software reports

> > all is well.</span>

>

> There are two general approaches that may fix your problem. All of the

> commands are typed in manually at a command prompt (Accessories menu). Run

> as administrator.

>

> Method 1:

> winmgmt /verifyrepository

>

> If WMI repository is reported to be inconcistent, run this command:

> winmgmt /salvagerepository

>

> Method 2 (force repository rebuild):

> net stop winmgmt /y

> cd %windir%system32wbem

> ren repository repository.old

>

> Then restart

> <span style="color:green">

> > Also before installing this I turned off Windows Firewall but still

> > noticed

> > that Vista is reporting Windows Defender running and active.

> > I thought Defender is the firewall. I must be mistaken.</span>

>

> Windows Defender is Vista's anti-spyware program, not a firewall. Keep it

> running, unless you experience any conflicts with your security suite (not

> likely).

>

> Charlie42

> </span>