Vista Home UAC prevents installation of programs/Elevation dialog not shown

[Guest Anthony Wieser]

I've had a customer have problems installing our program RIP Vinyl

(www.ripvinyl.com) on his Vista Home system, but haven't had this from any

of our other users.

 

This customer reports that our installer (a wrapper that runs msiexec) gives

the error return 1625 which translates as ERROR_INSTALL_PACKAGE_REJECTED

 

As it's not possible (so far as I know) to set a security policy under Vista

Home, that doesn't seem to be the problem.

 

I offered to help him via microsoft messenger, but when he tried to install

that, he got the same error message, so it's obviously a problem with his

system configuration, and not our installer.

 

In the end he resolved the problem, by switching off user access control

on his vista system, at which point it installs correctly. He assures me

that the elevation dialog didn't appear during the install when UAC was

switched on (whereas it does on my systems which are Vista Business). His

user account in not a limited account; it's an administrator account.

 

Has anyone run across this strange behaviour of the elevation dialog not

being shown during an install when it should be?

 

Anthony Wieser

Wieser Software Ltd

[Guest Mick Murphy]

RE: Vista Home UAC prevents installation of programs/Elevation dialog

 

The Admin account that you are using is not a "true" Admin Account like in XP.

Have a read of the link below.

 

Also, for installation try Right-clicking on the setup.exe of the Program>

Run as Admin

 

http://support.microsoft.com/Default.aspx?kbid=942956

--

Mick Murphy - Qld - Australia

 

 

"Anthony Wieser" wrote:

<span style="color:blue">

> I've had a customer have problems installing our program RIP Vinyl

> (www.ripvinyl.com) on his Vista Home system, but haven't had this from any

> of our other users.

>

> This customer reports that our installer (a wrapper that runs msiexec) gives

> the error return 1625 which translates as ERROR_INSTALL_PACKAGE_REJECTED

>

> As it's not possible (so far as I know) to set a security policy under Vista

> Home, that doesn't seem to be the problem.

>

> I offered to help him via microsoft messenger, but when he tried to install

> that, he got the same error message, so it's obviously a problem with his

> system configuration, and not our installer.

>

> In the end he resolved the problem, by switching off user access control

> on his vista system, at which point it installs correctly. He assures me

> that the elevation dialog didn't appear during the install when UAC was

> switched on (whereas it does on my systems which are Vista Business). His

> user account in not a limited account; it's an administrator account.

>

> Has anyone run across this strange behaviour of the elevation dialog not

> being shown during an install when it should be?

>

> Anthony Wieser

> Wieser Software Ltd

>

> </span>