Guest Richard Posted May 4, 2008 Posted May 4, 2008 Dell Optiplex GX260 - Win 2K, sp4: I suspect the last or the before last Black Tuesday Windows update did this to my computer because it never did this before (I had this computer for 5 years now). Can someone confirm this and if so, tell me which update I will remove? Note: It does not freeze all the time, let's say once or twice per session. Thank you all in advance Quote
Guest PA Bear [MS MVP] Posted May 4, 2008 Posted May 4, 2008 What anti-virus application or security suite is installed? What anti-spyware applications (other than Defender)? What third-party firewall (if any)? Cumulative Security Updates for IE are seldom responsible for such behavior, Richard. If uninstalling the most recent IE update (KB947864) via Add/Remove Programs resolves the behavior (doubtful), either it wasn't installed properly in the first place or something's gone awry in Windows (not IE). I would NOT recommend connecting the machine to the internet without IE and Windows being fully patched! -- IE-specific newsgroup: news://msnews.microsoft.com/microsoft.publ...xplorer.general ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 Richard wrote:<span style="color:blue"> > Dell Optiplex GX260 - Win 2K, sp4: I suspect the last or the before last > Black Tuesday Windows update did this to my computer because it never did > this before (I had this computer for 5 years now). Can someone confirm > this > and if so, tell me which update I will remove? Note: It does not freeze > all > the time, let's say once or twice per session. > > Thank you all in advance </span> Quote
Guest Richard Posted May 5, 2008 Posted May 5, 2008 Thanks PA, AV is Symantec Corporate and for anti-spyware is Zone Alarm Pro. This week end I ran AdAware and Spybot fully updated in safe mode - found nothing. Other than IE 6 freezing once in a while, everything behaves normally. I will remove KB947864 just to make sure M$ didn't screw it up. If I still get the problem afterwards, I will reinstall it. Richard "PA Bear [MS MVP]" wrote: <span style="color:blue"> > What anti-virus application or security suite is installed? What > anti-spyware applications (other than Defender)? What third-party firewall > (if any)? > > Cumulative Security Updates for IE are seldom responsible for such behavior, > Richard. If uninstalling the most recent IE update (KB947864) via > Add/Remove Programs resolves the behavior (doubtful), either it wasn't > installed properly in the first place or something's gone awry in Windows > (not IE). > > I would NOT recommend connecting the machine to the internet without IE and > Windows being fully patched! > -- > IE-specific newsgroup: > news://msnews.microsoft.com/microsoft.publ...xplorer.general > > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > > > Richard wrote:<span style="color:green"> > > Dell Optiplex GX260 - Win 2K, sp4: I suspect the last or the before last > > Black Tuesday Windows update did this to my computer because it never did > > this before (I had this computer for 5 years now). Can someone confirm > > this > > and if so, tell me which update I will remove? Note: It does not freeze > > all > > the time, let's say once or twice per session. > > > > Thank you all in advance </span> > > </span> Quote
Guest PA Bear [MS MVP] Posted May 5, 2008 Posted May 5, 2008 > ...I will remove KB947864 just to make sure M$ didn't screw it up. If<span style="color:blue"> > I still get the problem afterwards, I will reinstall it.</span> If tweaking your third-party firewall's settings don't help [HINT!], try the following: 1. Disable your anti-virus application, any real-time protection provided by an anti-spyware application (except for Windows Defender; includes Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any third-party firewall AND enable the Windows Firewall . NB: You're "working without a net" now: Don't to ANYTHING else online (e.g., browsing; reading email; chatting) except #4 below until your anti-virus application has been re-enabled! 2. Uninstall "Security Update for Windows 2000 (KB947864)" via Add/Remove Programs (make sure Show Updates box is checked at top right) and reboot. 3. Re-do #1 above. 4. Go to http://windowsupdate.microsoft.com and install any Critical Updates offered. If "Root Certificates" update is listed in the Optional Updates category, you might install it, too, to take full advantage of IE7's additional security. 5. Reboot > Make sure everything in #1 above is enabled again and, if applicable, disable the Windows Firewall and enable your third-party firewall. You do NOT want to use your computer online without KB947864 installed! -- ~PA Bear Richard wrote:<span style="color:blue"> > Thanks PA, AV is Symantec Corporate and for anti-spyware is Zone Alarm > Pro. > This week end I ran AdAware and Spybot fully updated in safe mode - found > nothing. Other than IE 6 freezing once in a while, everything behaves > normally. I will remove KB947864 just to make sure M$ didn't screw it up. > If > I still get the problem afterwards, I will reinstall it. > > "PA Bear [MS MVP]" wrote:<span style="color:green"> >> What anti-virus application or security suite is installed? What >> anti-spyware applications (other than Defender)? What third-party >> firewall >> (if any)? >> >> Cumulative Security Updates for IE are seldom responsible for such >> behavior, Richard. If uninstalling the most recent IE update (KB947864) >> via Add/Remove Programs resolves the behavior (doubtful), either it >> wasn't >> installed properly in the first place or something's gone awry in Windows >> (not IE). >> >> I would NOT recommend connecting the machine to the internet without IE >> and >> Windows being fully patched! >> -- >> IE-specific newsgroup: >> news://msnews.microsoft.com/microsoft.publ...xplorer.general >> >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >> >> >> Richard wrote:<span style="color:darkred"> >>> Dell Optiplex GX260 - Win 2K, sp4: I suspect the last or the before last >>> Black Tuesday Windows update did this to my computer because it never >>> did >>> this before (I had this computer for 5 years now). Can someone confirm >>> this >>> and if so, tell me which update I will remove? Note: It does not freeze >>> all >>> the time, let's say once or twice per session. >>> >>> Thank you all in advance</span></span></span> Quote
Guest Richard Posted May 6, 2008 Posted May 6, 2008 Thanks PA again, but I'm running Win 2000 sp4 not XP, and IE 6. All KB's you mentionned are related to XP, which is not the case here. One thing I could add though, is when I do crtl>alt >delete, I get a gray back ground with a graphic that looks like an old MS-DOS screen ( A face with an old gray graphic) . Otherwise, everything else looks normal. Thanks again, Richard "PA Bear [MS MVP]" wrote: <span style="color:blue"><span style="color:green"> > > ...I will remove KB947864 just to make sure M$ didn't screw it up. If > > I still get the problem afterwards, I will reinstall it.</span> > > If tweaking your third-party firewall's settings don't help [HINT!], try the > following: > > 1. Disable your anti-virus application, any real-time protection provided by > an anti-spyware application (except for Windows Defender; includes Spybot > Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any > third-party firewall AND enable the Windows Firewall . > > NB: You're "working without a net" now: Don't to ANYTHING else online (e.g., > browsing; reading email; chatting) except #4 below until your anti-virus > application has been re-enabled! > > 2. Uninstall "Security Update for Windows 2000 (KB947864)" > via Add/Remove Programs (make sure Show Updates box is checked at top right) > and reboot. > > 3. Re-do #1 above. > > 4. Go to http://windowsupdate.microsoft.com and install any Critical Updates > offered. If "Root Certificates" update is listed in the Optional Updates > category, you might install it, too, to take full advantage of IE7's > additional security. > > 5. Reboot > Make sure everything in #1 above is enabled again and, if > applicable, disable the Windows Firewall and enable your third-party > firewall. > > You do NOT want to use your computer online without KB947864 installed! > -- > ~PA Bear > > > Richard wrote:<span style="color:green"> > > Thanks PA, AV is Symantec Corporate and for anti-spyware is Zone Alarm > > Pro. > > This week end I ran AdAware and Spybot fully updated in safe mode - found > > nothing. Other than IE 6 freezing once in a while, everything behaves > > normally. I will remove KB947864 just to make sure M$ didn't screw it up. > > If > > I still get the problem afterwards, I will reinstall it. > > > > "PA Bear [MS MVP]" wrote:<span style="color:darkred"> > >> What anti-virus application or security suite is installed? What > >> anti-spyware applications (other than Defender)? What third-party > >> firewall > >> (if any)? > >> > >> Cumulative Security Updates for IE are seldom responsible for such > >> behavior, Richard. If uninstalling the most recent IE update (KB947864) > >> via Add/Remove Programs resolves the behavior (doubtful), either it > >> wasn't > >> installed properly in the first place or something's gone awry in Windows > >> (not IE). > >> > >> I would NOT recommend connecting the machine to the internet without IE > >> and > >> Windows being fully patched! > >> -- > >> IE-specific newsgroup: > >> news://msnews.microsoft.com/microsoft.publ...xplorer.general > >> > >> ~Robear Dyer (PA Bear) > >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > >> > >> > >> Richard wrote: > >>> Dell Optiplex GX260 - Win 2K, sp4: I suspect the last or the before last > >>> Black Tuesday Windows update did this to my computer because it never > >>> did > >>> this before (I had this computer for 5 years now). Can someone confirm > >>> this > >>> and if so, tell me which update I will remove? Note: It does not freeze > >>> all > >>> the time, let's say once or twice per session. > >>> > >>> Thank you all in advance</span></span> > > </span> Quote
Guest PA Bear [MS MVP] Posted May 6, 2008 Posted May 6, 2008 >> 4. Go to http://windowsupdate.microsoft.com and install any Critical<span style="color:blue"><span style="color:green"> >> Updates offered. If "Root Certificates" update is listed in the Optional >> Updates category, you might install it, too, to take full advantage of >> IE7's additional security.</span></span> My bad. The above should have been edited and the following posted instead: "4. Go to http://windowsupdate.microsoft.com and install any Critical Updates offered." Otherwise, everything in my last reply pertains to Win2K SP4. -- ~PA Bear Richard wrote:<span style="color:blue"> > Thanks PA again, but I'm running Win 2000 sp4 not XP, and IE 6. All KB's > you > mentionned are related to XP, which is not the case here. One thing I > could > add though, is when I do crtl>alt >delete, I get a gray back ground with a > graphic that looks like an old MS-DOS screen ( A face with an old gray > graphic) . Otherwise, everything else looks normal. Thanks again, Richard > > "PA Bear [MS MVP]" wrote: ><span style="color:green"><span style="color:darkred"> >>> ...I will remove KB947864 just to make sure M$ didn't screw it up. If >>> I still get the problem afterwards, I will reinstall it.</span> >> >> If tweaking your third-party firewall's settings don't help [HINT!], try >> the following: >> >> 1. Disable your anti-virus application, any real-time protection provided >> by an anti-spyware application (except for Windows Defender; includes >> Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable >> any >> third-party firewall AND enable the Windows Firewall . >> >> NB: You're "working without a net" now: Don't to ANYTHING else online >> (e.g., browsing; reading email; chatting) except #4 below until your >> anti-virus application has been re-enabled! >> >> 2. Uninstall "Security Update for Windows 2000 (KB947864)" >> via Add/Remove Programs (make sure Show Updates box is checked at top >> right) and reboot. >> >> 3. Re-do #1 above. >> >> 4. Go to http://windowsupdate.microsoft.com and install any Critical >> Updates offered. If "Root Certificates" update is listed in the Optional >> Updates category, you might install it, too, to take full advantage of >> IE7's additional security. >> >> 5. Reboot > Make sure everything in #1 above is enabled again and, if >> applicable, disable the Windows Firewall and enable your third-party >> firewall. >> >> You do NOT want to use your computer online without KB947864 installed! >> -- >> ~PA Bear >> >> >> Richard wrote:<span style="color:darkred"> >>> Thanks PA, AV is Symantec Corporate and for anti-spyware is Zone Alarm >>> Pro. >>> This week end I ran AdAware and Spybot fully updated in safe mode - >>> found >>> nothing. Other than IE 6 freezing once in a while, everything behaves >>> normally. I will remove KB947864 just to make sure M$ didn't screw it >>> up. >>> If >>> I still get the problem afterwards, I will reinstall it. >>> >>> "PA Bear [MS MVP]" wrote: >>>> What anti-virus application or security suite is installed? What >>>> anti-spyware applications (other than Defender)? What third-party >>>> firewall >>>> (if any)? >>>> >>>> Cumulative Security Updates for IE are seldom responsible for such >>>> behavior, Richard. If uninstalling the most recent IE update >>>> (KB947864) >>>> via Add/Remove Programs resolves the behavior (doubtful), either it >>>> wasn't >>>> installed properly in the first place or something's gone awry in >>>> Windows >>>> (not IE). >>>> >>>> I would NOT recommend connecting the machine to the internet without IE >>>> and >>>> Windows being fully patched! >>>> -- >>>> IE-specific newsgroup: >>>> news://msnews.microsoft.com/microsoft.publ...xplorer.general >>>> >>>> ~Robear Dyer (PA Bear) >>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >>>> >>>> >>>> Richard wrote: >>>>> Dell Optiplex GX260 - Win 2K, sp4: I suspect the last or the before >>>>> last >>>>> Black Tuesday Windows update did this to my computer because it never >>>>> did >>>>> this before (I had this computer for 5 years now). Can someone confirm >>>>> this >>>>> and if so, tell me which update I will remove? Note: It does not >>>>> freeze >>>>> all >>>>> the time, let's say once or twice per session. >>>>> >>>>> Thank you all in advance </span></span></span> Quote
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